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Current available jobs in Administration/General Management:





Administration/General Management: Administrative/Executive Assistant
OPERATIONS ASSISTANT(S0 - Citizens Bank Park (Philadelphia, PA)

 

TITLE: OPERATIONS ASSISTANT(S)

 

REPORTS TO:                      General Manager & Operations Manager

 

DEPARTMENT:                     Operations

 

ENTITY:                              Global-Spectrum @ Citizens Bank Park

 

QUALIFICATIONS:

  • Proficiency in word processing and related applications, including Microsoft Office (Word, Excel, etc.)

  • Highly developed verbal and written communication skills

  • Excellent organizational skills, detail-oriented with ability to handle multiple assignments

  • Ability to work nights, weekends and holidays when needed

  • Preferred: Applicants be college juniors or seniors, or graduate students

 

JOB FUNCTIONS:

  • Assist with incident and work order tracking

  • Assist in purchasing, tracking and distribution of all supplies purchased for entire department

  • Assist with contractors working in the facility including but not limited to elevator/escalator company, pest control, television companies and private contractors

  • Perform general administrative functions including faxing, photocopying, mail distribution, bulk mailings

  • Answer, screen and direct calls.  Handle routine inquiries and maintain game day log of calls.

  • Assist with various event / non-game event related duties as needed, including tracking work and costs

  • Track all work completed for non-client departments located in facility

  • Relay facility management issues to foreman/supervisors on-site

  • Troubleshoot potential problems/issues in facility prior to events

  • Other duties and responsibilities as assigned

 

Interested individuals should send or fax a resume and cover letter with salary requirement to:

                                                                Comcast-Spectacor

                                                             Attn: Human Resources

                                                             3601 South Broad Street

                                                             Philadelphia, PA 19148

                                                                 Fax: 215-389-9413


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Administration/General Management: Administrative/Executive Assistant
SALES COORDINATOR - Paciolan (Irvine, CA)

Paciolan is seeking a self motivated Sales Coordinator to manage all aspects of FanOne Marketing sales process. This role is responsible for creating presentations, building proposals, facilitating and coordinating client and prospect engagements, and managing administrative steps by the sales and executive team help to nurture leads, track opportunities and drive business. The ideal candidate will place a high value on customer relationships; understand products and services, is a team player and thrives in the presence of new challenges and opportunities.

What the job includes:
• Creating and maintaining sales presentations and proposals for FanOne Marketing prospects and clients.
• Creating and maintaining client and prospect files; distribute and reconcile all client documents and respective checklists for Sales and Finance Department.
• Assisting other Paciolan Sales Managers in following up with clients and prospects regarding marketing automation, CRM, and ticketing related contracts or statements of work.
• Assisting President, FanOne Marketing in updating account and contact information and other contract information in the CRM system.
• Send out marketing materials upon request.
• Preparation of weekly reports and correspondence.
• Assisting President, FanOne Marketing, in the preparation of services agreements, addenda and related correspondence; review documents for completeness and accuracy.
• Monitor and compare data to determine compliance with prescribed operating standards.

What is required of you:
• Minimum of two (2) years of increasingly responsible experience in an administrative support position, preferably in a sales related role
• High school diploma or equivalent GED required; Associate’s / Bachelor’s in a related discipline strongly preferred

Knowledge and understanding of:
• Modern office procedures, methods and related computer equipment
• Business letter writing and basic report preparation
• Principles and procedures of record keeping
• Principles and procedures of financial record keeping and reporting
• Must possess excellent grammar skills and verbal skills
• Customer Service practices
• Computer skills in Microsoft Office applications and word processing, spreadsheets, database, presentation and internet software

Possess the ability to:
• Perform responsible, detailed administrative work involving the use of independent judgment and personal initiative
• Interpret and apply administrative and departmental policies and procedures
• Prioritize work and effectively resolve workload issues
• Communicate clearly and concisely both orally and in writing
• Produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation and grammar
• Comprehend and make inferences from written material
• Communicate clearly and concisely both orally and in writing.
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Learn job related material primarily through oral instruction and observation which takes place mainly in an on-the-job training setting
• Make basic arithmetic calculations (addition, subtraction, multiplication and division) either manually or by operating a calculator
• Establish and maintain effective working relationships with those contracted in the course of work
 

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 2+ years of experience in an administrative support position in a sales related role?
2. YES / NO: Do you currently live in the Irvine, CA area?
3. To be considered, please list your compensation requirements.


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Administration/General Management: General Management/Profit & Loss
ASSISTANT GENERAL MANAGER / DIRECTOR OF SALES & MARKETING - Pueblo Convention Center (Pueblo, CO)

Company: Global Spectrum

Reports to: General Manager

Supervises: Oversees all Director and Departmental GS staff, along with GM, and Directly Supervises Sales and Marketing Managers

Summary:

The Assistant General Manager/Director of Sales and Marketing works closely with the General Manager in planning, directing and managing the day-to-day operations of the facility utilizing initiative and independent judgment. This includes, but is not limited to, sales, marketing, public relations, finance, human resources, event services, operations, housekeeping, maintenance, safety and security.
 

This employee will also ensure the sales and marketing team at the facility meet all individual and departmental sales goals for sponsorship revenue, seat revenue and group sales revenue. This position is responsible for overseeing and training all marketing and sales staff, as well as actively selling to help realize all sales goals.
Supervision is exercised over professional staff that directs various sections in day-to-day operations. Responsibility further includes evaluation and development of recommendations to improve organizational administration, procedures, policies, and programs

Qualifications:

• Minimum of five (5) years increasing responsibility in professional public assembly facility operations management experience
• Minimum of five (5) years increasingly responsible sales and/or marketing experience for a convention center, major hotel or other similar public assembly facility, including supervisory responsibility.
• Minimum of two (2) years direct supervisory experience at the Director level
• Bachelor’s Degree or better from an accredited college or university in Public Assembly Facility Management, Hospitality Management, Business Administration, Marketing, or a related field (Other combinations of experience and education that meet these requirements may be substituted)
• CMP, CFE, Oglebay graduate or other industry recognized designations are preferred
• Experience employing modern management methods, long range planning, principles of budgeting, and leadership skills
• Working knowledge of sales, marketing, event services, safety and security, facility maintenance and housekeeping, finance and human resources, audiovisual, telecommunications, and food and beverage operations
• Experience in contract development and negotiations, including facility use license agreements, service agreements, and sponsorship agreements
• Excellent organizational skills, customer service skills, and inter-personal skills
• Knowledge of relevant ticketing software preferred
• Strong PC and data processing skills; working knowledge of MS Word, Excel, and database management software
• Familiarity with EEOC, FLSA, OSHA, ADA and other employment regulations
• Ability to work event nights, weekends and holidays as required.

Job Functions:

• Assist the General Manager in planning, directing and managing the day-to-day operations of the convention center including sales, marketing, public relations, finance, human resources, event services, operations, housekeeping, maintenance, safety and security
• Assist the General Manager in the development and administration of the facility’s operating and capital budgets; work directly with the department directors in developing departmental operating budgets and revenue projections;
• Recruit, select, lead, motivate and evaluate staff; provide or coordinate training as needed; work with employees to correct deficiencies; implement discipline and termination procedures
• Address and recommend actions on all personnel matters
• Work with the departmental directors in the day-to-day management of their various departmental disciplines; review and evaluate processes and results; identify and resolve deficiencies and challenges
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
• Develop and implements programs, policies, and procedures for the facility
• Assist the General Manager in the oversight of the facility’s contract service partners (food & beverage, telecommunications, a/v)
• Develop or directs the development and preparation of comprehensive management reports and manuals (i.e. Operations Manual, Event Handbook, Annual Sales & Marketing Plan, Annual Preventative Maintenance Plan, Annual Facility Report, Booking Policies, Fire Code Rules & Regulations, etc…)
• Participate and lead various interdepartmental project groups, special projects, and task forces
• Conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to programs, policies, and procedures as appropriate
• Represent the General Manager as needed at various meetings.
• Establish and maintain effective working relationships with staff, facility stakeholders and facility users
• Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all Sales & Marketing programs and activities.
• Assume management responsibility for all services and activities of the Sales and Marketing Division including the scheduling and booking of all facility events; and the signage/sponsorship opportunities within the facility including vendor packages, sales materials, proposals, sales calls and contracts.
• Plan, direct, coordinate, and review the work plan for providing marketing, booking and sales services.
• Participate in the development and administration of the annual budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; direct the monitoring of and approve expenditures; direct and implement adjustments as necessary.
• Prepare written proposals; reevaluate potential business value of various events and clients; initiate contractual arrangements
• Direct and plan promotional projects and coordinate focused marketing programs; develop strategies for new markets and clients.
• Conduct tours of facility for potential licensees; answer questions and provide information regarding facility capabilities.
• Oversee the development of all facility advertising and marketing materials; analyze facility rental rates, schedules, and labor rates and modify as necessary.
• Finalize all booking arrangements; prepare contracts; negotiate rental and other rates as required.
 

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 5+ years of increasing responsibility in professional public assembly facility operations management?
2. YES / NO: Do you have 5+ years of increasingly responsible sales and/or marketing experience for a convention center, major hotel or other similar public assembly facility?
3. YES / NO: Do you have 2+ years of experience managing Director-level employees?
4. YES / NO: Have you earned a Bachelor’s Degree from an accredited college or university?
5. To be considered, please list your salary requirements.


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Administration/General Management: Office Manager
SERVICES MANAGER - Visit Enid (Enid, OK)

Job Title:                    Services Manager, Visit Enid                                  

Company:                  Global Spectrum

Location:                   Enid, OK                               

Reports to:                 Director, Visit Enid

Supervises:                 Volunteers

Status:                        Full-Time; Salaried; Nonexempt

EEO:                          Administrative Support Worker

 

Essential Job Functions:

 

Effectively manages, organizes and facilitates the needs of conventions and group tours visiting the Enid area. Acts as a greeter to all individuals calling or walking in requesting information about the destination.

 

Groups

1.      Assists on familiarization tours.

2.      Creates itineraries for group tours, including driving instructions

3.      Arranges for catering, music and venues

4.      Coordinates information bags and appropriate items for groups.

5.      VIP baskets prepared and delivered.

6.      Provides step-on guide for tours, as needed. Provides research for tour guide material.

 

Conventions

1.      Maintains and updates lists of planning resources such as entertainers, venues, suppliers, caterers and speakers.

2.      Maintains accurate inventory of promotional items.

3.      Keeps accurate documentation of group histories and assists with post convention reports and correspondence.

4.      Assists with pick-up and delivery of servicing items such s signage and VIP gifts.

5.      Assembles and delivers registration and information booth materials.

6.      Sets up and works trade shows booths. 

7.      Assists with event and meeting planning, including in-house pre-registration as well as on-site registration.

8.      Provides lodging leads for hotel rooms.

 

Visitor Services

1.      Maintains a working knowledge of the city’s highways, transportation systems, public and private attractions and recreation areas, events, weather conditions, accommodations and tourist attractions.

2.      Assists all walk-in guests and calls promptly and informatively.  Determines type of individual inquiries (leisure traveler, group traveler or convention attendee) and records inquires utilizing computer software.  Develops and maintains visitor information for quick referral in assisting guests.

3.      Ensures that visitor information publications are well stocked in the brochure racks in the lobby, outside the lobby and on display tables; disposes of out-dated materials.

4.      Process requests for information, including stuffing envelopes, creating mailing labels, faxing information and coordinating bulk mailings.

5.      Maintains the inventory for the Gift Shop. Responsible for ordering the items, training volunteers on the financial procedures, reconciling the gift shop expenses.

6.      Maintains calendar of staff activities and scheduling of volunteers.  Maintains general filing system and mailings. Assists staff as needed.

 

Assists other departments with promoting travel industry in Enid.

 

1.      Attends offsite events such as welcome receptions, pre-convention meetings, ribbon cuttings and other social events as requested by the Director of Visit Enid.

2.      Meets and greets VIP’s at hotels.

3.      Assists with administrative functions within the organization.

a.       Maintains servicing reports.

b.      Assists Conference Center staff with special projects.

c.       Codes invoices for accounting and balancing Visit Enid/ECVB financial account with accountant monthly.

d.      Performs other duties as assigned.

 

Supervises volunteer/part-time staff.

           

1.      Recruits, trains and schedules volunteers for on-site and off-site activities.

2.      Maintains updated information for volunteers.

3.      Recommends appropriate volunteer appreciation.

 

Nonessential Job Functions:

  •  Perform all other duties as required

 

Intellectual/Social, Physical Demands and Work Environment:

  • The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Intellectual/Social demands:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including but not limited to: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

 

Physical demands:

  • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the venue and to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information. Ability to lift 25-45 lbs required.

 

Work environment:

  • The essential functions of this position are performed indoors. The noise level in the work environments can range from minimal to loud during events depending on the employee’s location, and is minimal during non-event times. Occasional evenings and weekend hours.

 

EOE, DFWP


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Administration/General Management: Receptionist/Switchboard
PART-TIME RECEPTIONIST - XL Center (Hartford, CT)

 

Job Title:        Part Time Receptionist

Reports To:    Finance Director 

FLSA:              Part Time Hourly; Non Exempt

EEO:               Administrative Support Worker

 

SUMMARY:

Represents the XL Center as initial contact for prospective clients and the general public both on the phone and in person. Receptionist will also assist guests with event information and or route necessary calls to appropriate personnel.

 

ESSENTIAL FUNCTIONS (including, but not limited to...):

  • Answer Incoming calls to the XL Center

  • Assist with guest or client questions as needed

  • Open/Distribute mail

  • Log incoming checks

  • File pay checks/distribute on payday

  • Input lost and found items into log

  • Collect, distribute and log employment applications

  • Maintain master event resume binder

  • Order and distribute office supplies

  • Perform filing or other office related work

  • Other duties as assigned by Director of Finance

QUALIFICATIONS:

  • High School diploma or GED preferred
  • Ability to work independently and remain flexible in role
  • Ability to work in a high pressure, fast paced environment
  • Ability to multi task
  • Exceptional customer service skills—outgoing and friendly personality required
  • General knowledge of Microsoft Word, Excel and Outlook

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Physical Demands:

  • Employee is frequently required to sit; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms, stoop, kneel, crouch or crawl; talk and hear.; occasionally climb stairs and  balance. Employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

  • The duties of this position are performed primarily in doors in an office environment.  The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during event days.

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