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Administration/General Management: Human Resources/Benefits Administration
HUMAN RESOURCES GENERALIST - Atlantic City Convention Center & Historic Boardwalk Hall (Atlantic City, NJ)

Summary:

Under the direction of Human Resources Manager, implements personnel policies and procedures, employment and recruitment programs, unemployment responses, worker’s compensation programs. Also assists in on-boarding employees, acting as liaison with corporate benefits to administer employee benefits locally, organize and maintain confidential employee files, liaise with finance department to provide all necessary employee information to facilitate payroll. Assists in ensuring that all policies of Global Spectrum and Comcast Spectacor are administered fairly and consistently, per company policy manuals and procedures. Assist in ensuring that all employee practices are in compliance with State and Federal law, and Global Spectrum policies and procedures.

 

Qualifications: 

  • Associate’s degree or better from an accredited college or university with major course work in Human Resources, human services, business, public administration or a related field;

  • Minimum of 1-3 years of human resources administration experience required

  • Proficiency in HRIS software (ADP preferred)

  • Advanced proficiency in MS Office programs to include Office, Word, Excel

  • Ability to work with and maintain highly confidential information

  • Strong oral and written communication skills and attention to detail

  • Proven ability to work well with all levels of management

ESSENTIAL FUNCTIONS:

  • Assists in reporting claims and requests for payment to worker’s compensation carrier, and maintain accurate worker’s compensation claims records.

  • Performs administrative duties as assigned. (i.e. correspondence to applicants, income and employment verification, and state disability inquiries.)

  • Assists employees in applying for leaves of absence and disability programs, company sponsored and state sponsored, as appropriate. Submits all necessary documents for review.

  • Responsible for reporting wage information to Department of Labor.

  • Verifies and/or adjusts monthly employee health insurance bills for finance department review.

  • Maintains, at all times, the high standards, positive attitude, and professional appearance expected of all Global Spectrum Atlantic City Convention Center employees.

  • Process new hire and termination paperwork, including benefits enrollment

  • Create and maintain full and part time employee personnel files

  • Maintain records of I-9 forms and eligibility of all employees to work per federal laws

  • Update and maintain ADP and e-time records and data, in cooperation with property Finance and as approved by corporate HR/Finance, and Benefits Portal databases

  • Respond to requests from state or federal agencies (i.e. Employee Earning Statements, Unemployment Compensation, and Employee Verifications).

  • Ensure compliance with labor law postings

  • Develop procedures or programs as needed at direction of Corporate Human Resources.

  • Interface with Corporate Human Resources regarding leave of absence requests, including FMLA and Disability

  • Promote HYD culture and principles

  • Serve as a resource for, and assist as needed, all benefits eligible employees regarding benefits programs, and issues with benefits coverage and eligibility

  • Distribute all corporate benefits programs information

  • Coordinate and/or create informational resources, postings and meetings as needed, to clarify benefits program changes and updates

  • Assists with local implementation of Comcast Cares initiatives

     

    Nonessential Job Functions:

  • Perform other duties as assigned by the General Manager(s)

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

     

    Physical demands:

  • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.

     

    Work environment: the duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times. EOE, DFWP      


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Administration/General Management: Administrative/Executive Assistant
EXECUTIVE ADMINISTRATIVE ASSISTANT - Canalside (Buffalo, NY)

Summary:

Responsible for providing operational and secretarial support to the General Manager and office as needed.  Participate in a variety of responsible and complex administrative, secretarial and clerical duties; and to provide information and assistance to the public regarding departmental services, policies and procedures.

 

Job Duties: (including but not limited to)

  • Receive and prioritize work requests from the General Manager; resolve deadline priorities.
  • Participate in the development and implementation of goals, objectives, policies, and priorities related to clerical and secretarial activities; assist in planning, organizing, evaluating and participating in the functions of the assigned department.
  • Assist in resolving work problems and interpret administrative policies and technical procedures, other departments and the public; resolve difficult clerical and secretarial problems.
  • Participate in a variety of duties relating to administration of a department; assist in preparing comprehensive reports, recommend improvements in work flow, procedures and use of equipment and forms related to the secretarial, clerical support.
  • Screen office and telephone callers; respond to complaints and requests for information on regulations, procedures, systems and precedents relating to responsibilities assigned; receive and route mail.
  • Type and proofread a wide variety of reports, letters, memos and statistical charts; type from rough draft, verbal instruction or transcribing machine recordings; independently compose correspondence, brochures and flyers related to responsibilities assigned.
  • Assist in a variety of department operations; perform special projects and assignments as requested.
  • Maintain calendars of department activities, meetings and various events
  • Perform responsible and difficult secretarial work  
  • Understand the organization and operation of conference center and of outside agencies as necessary to assume assigned responsibilities.
  • Work independently in the absence of supervision.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain cooperative-working relationships with those contacted in the course of work.
  • Perform related duties and responsibilities as required.

 

 

SPECIAL CHARACTERISTICS AND KNOWLEDGE:

 

  • English usage, spelling, grammar and punctuation.
  • Type or word process at a speed necessary for successful job performances.
  • Proficiency in Microsoft Office, Word, Excel, and PowerPoint.
  • Modern office procedures, methods and computer equipment.
  • Business letter writing and basic report preparation.
  • Principles and procedures of record keeping.
  • Principles and procedures of financial record keeping and reporting.
  • Principles of supervision, training and performance evaluation.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contracted in the course of work.

QUALIFICATIONS:

  • Three years of increasingly responsible secretarial experience including some lead supervisory responsibility.


EOE. DFWP.


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Administration/General Management: Human Resources/Benefits Administration
BUSINESS PARTNER, HUMAN RESOURCES - Comcast-Spectacor (Philadelphia, PA)

Business Partner, HUMAN RESOURCES - Comcast-Spectacor (Philadelphia, PA)

Company: Comcast-Spectacor, L.P.

Location: Wells Fargo Center (Philadelphia, PA)

Reports To: Director of Human Resources

FLSA Status: Exempt; Salaried

Summary: The Human Resources Business Partner is responsible for managing HR for Global Spectrum, the facility and venue management entity of Comcast-Spectacor. The ideal candidate will collaborate with Global Spectrum leaders and develop human capital strategies in the areas of talent management, organizational design, and change management, training and employee relations.

The Business Partner interprets policies and procedures with management, providing guidance and oversight to the Global Spectrum leadership team. The ideal candidate will partner with the regional leadership team to handle employee relations issues and manage change, as well as partner with the Human Resources Director to lead strategic business initiatives within the Human Resources function.

The ideal candidate will be a natural team player with high energy and a sense of enthusiasm who can inspire and motivate others, thereby creating vision and commitment throughout the organization.

Responsibilities:


Talent Acquisition, Development and Succession Planning 
• Partners with Talent Acquisitions in supporting talent acquisition initiatives, including sourcing and hiring talent. 
• Build and implement a strong succession and talent management program. 
• Helps develop Human Resources programs including on-boarding, training coordination and delivery, performance management, employee retention strategies, compensation, AA/EEO compliance, benefits, employee relations, safety and health. 

Employee Relations

• Investigates problems, such as: working conditions, disciplinary actions, and employee and applicant appeals and labor grievances. 

• Oversight and approval of responses to employment discrimination charges and third party inquiries. 
• Designs, disseminates and educates management on corporate policies and procedures related to Employee Relations and employment laws. 

Field Support
• Partner in handling labor relations issues and work with facilities’ unions as needed
• Build and nurture strong working relationships with the leadership team and local operations teams through coaching front line leaders.
• Identify priorities, opportunities, and best practices; formulate and implement solutions.
• Coach and train managers to apply HR policies and procedures within different operational departments.
• Provide guidance and leadership on organizational effectiveness, change management and conflict resolution

• Takes on special projects and initiatives as assigned and acts as a multi-faceted HR professional. 

Compliance
• Serve as the content expert and advisor to the business, by actively educating, informing and reacting to any situation that may be considered an opportunity to represent and protect the company.


Qualifications and Requirements:

• Bachelor's degree from an accredited college or university.

• 5-7 years of HR generalist experience, demonstrating a record of progressively increasing responsibility

• Experience in providing HR generalist support to multiple locations domestically and internationally, with emphasis on multi-site responsibility

• Demonstrated success building and maintaining effective internal relationships to drive achievement within highly-matrixed, team-based environments.

• Excellent planning and organizational skills; strong qualitative and quantitative analytical skills.

• Ability to develop strong relationships and partnerships with leaders at all levels to be viewed as a credible resource in providing a broad range of HR consultation.

• Provide coaching to leaders in their own personal development as well as development of their teams.

• Credible leader who is able to effectively interact with and influence executives, management, colleagues, and front line employees.

• Collaborative leader with strong communication and interpersonal skills to work across the business.

• Ability to execute against multiple projects and excel in a demanding, results-oriented work environment. Comfortable rolling up the sleeves; and doing whatever it takes to support the business.• Versatility, flexibility, and ability to work within constantly changing priorities.

• Extraordinary communications capability with a high tolerance for ambiguity.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Strong verbal and written communication skills and strong and dynamic presentation skills for audiences at all levels of the organization.

• Ability to adapt to new situations and thrive in a rapidly changing, dynamic environment                        

• PHR preferred                                                                                                                                                  

• Strong business acumen 

• Experience in labor relations and positive employee relations.

• Knowledge of Canadian HR strongly preferred 

• Overnight travel approximately 33%.

EOE, DFWP
 


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Administration/General Management: General Management/Profit & Loss
GENERAL MANAGER - Muskogee Civic Center (Muskogee, OK)

Summary: Responsible for overall management, promotion, and operation of the facility, including construction, purchasing, policy formation, booking, marketing, finance, food and beverage, box office, advertising, security, production, maintenance, and related operations. Gives direction to each department, as needed, through each department’s director.

 

Qualifications:

  • An undergraduate degree from an accredited college or university in Business/Hospitality Management or related field. Masters degree preferred

  • Min. 5 years management experience in Convention Center, Arena or Hotel

  • Strong leadership skills

  • Demonstrated knowledge of facility operations, budget preparation and personnel management

  • Ability to apply conflict resolution and problem-solving skills in a team-oriented environment

  • Superior Sales and Marketing skills

  • Strong working knowledge of Excel, PowerPoint, Word and general computer skills

Job Functions:

  • Manage Sales, Marketing, Building Operations, Event Services, Security, Finance/Administration, Contracted Food and Beverage, and Parking for the facility

  • Develop relationships and interact with service providers

  • Provide cost analysis for operations as it relates to facility management

  • Manage capital projects and coordinate efforts to reduce costs

  • Actively pursue new business opportunities

  • Develop and implement sales and marketing programs

  • Attend conferences and trade association meetings

    Nonessential Functions:

  • Other duties and responsibilities as assigned

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

     

    Physical demands:

  • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.

     

    Work environment:

  • The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events, depending on the incumbent’s location, and minimal during non-event times.

    EOE DFWP


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Administration/General Management: Human Resources/Benefits Administration
HUMAN RESOURCES MANAGER - Ovations Food Services (Oakland, CA)

Ovations Food Services, LP, an affiliate of Comcast-Spectacor, is a fast-growing industry leader, providing contract food service to public venues throughout the US and in Canada. Since our inception in 1997, annual sales have consistently increased and we now exceed $250,000,000 and growing! Our Sports & Entertainment facilities include arenas, stadiums, baseball parks, convention centers, fairgrounds, zoos, racetracks, amphitheaters, exhibition and convention centers. Venues range from small, historic minor league ballparks to well-known major football stadiums like the EverBank Field, home to the NFL Jacksonville Jaguars, O.co home of the Oakland “A’s”. Ovations also has a very successful Casino and Hotel Division which provides exceptional food and beverage service in a growing number of Native American Venues in the Southwest, Northwest and Midwest Regions. Please visit our website www.ovationsfoodservices.com for more company information.

We are currently seeking a talented, motivated, and experienced Human Resources Manager to oversee all aspects of Human Resources for Ovations Food Services based at the O.co (Oakland Coliseum).

If you are an accomplished HR leader who “gets it” when it comes to building great teams, developing people, constructing and driving critical processes, and truly want to make a positive difference, this may very well be the perfect opportunity to shine!

The ideal candidate should have HR management experience in the food service and/or hospitality industry, as well as experience in supporting the needs of a large employee convention center or similar venue, with respect to:

  • Supporting the operations management team by aligning HR processes with business needs and objectives.
  • Responsible for managing, developing and mentoring staff.
  • Manages the Human Resources department and the day-to-day administration with regard to recruiting, hiring, on-boarding, training, file maintenance, HRIS system maintenance, employee communications, interfacing with employees regarding basic employment issues, unemployment, employee relations and conflict resolution.
  • Consults with managers and staff regarding employee relations, performance improvement, discipline and other human resources issues as needed; exercises tact and diplomacy in dealing with sensitive, complex and confidential personnel issues and employee situations.
  • Ensure compliance with all pertinent employment, safety, and service laws: Workers’ Compensation, OSHA recordkeeping; maintenance of employment law posters; food handler card and OLCC permit card compliance tracking.
  • Overseeing and ensuring rigorous compliance with Federal and State Employment laws, company policies and procedures.
  • Other duties as assigned by Home Office HR.


In addition to requisite KSA’s, the following will be given consideration in the selection process:

  • Ability to understand and meet the needs of a diverse work force with respect to work environment, career development, training and mentorship programs, economic growth opportunities, policy implementation and compliance, grievance resolution and recourse, management interaction and support expectations;
  • Successful experience in developing a highly-functional, competent and engaged HR team;
  • Understanding of the specialized needs, compliance requirements and challenges of providing HR support to various foodservice functional areas;
  • Solid working knowledge of all aspects of regulatory compliance, applicable employment law;
  • Excellent verbal and written communicator, presenter, trainer, mentor, motivator; Highly-organized, strategic planner and systemic thinker in effectively implementing, executing, managing and monitoring administrative processes;
  • Proven track record working in a Union environment.
  • Successful track record of strong leadership, team development, best practice decision-making, making proactive and creative suggestions for building a harmonious, highly-effective work environment, ability to thrive in a politically diverse and complex professional work environment, strong commitment to employee advocacy.


Qualified candidates should apply online by clicking on the "Apply" button
Ovations Food Services, LP - Ovations FanFare is an Equal Opportunity Employer
M/V/F/D encouraged to apply
No recruiter or staffing sales calls, applicant calls or walk-ins please.


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