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Current available jobs in Box Office:




Box Office: Box Office Ticket Seller
TICKET COORDINATOR - PT - Ryan Center & Boss Ice Arena (Providence, RI)

Summary: Assists Director of Ticketing with day to day operations of the box office and assists with ticket operation for the Ryan Center, Meade Stadium, Edwards Auditorium, URI Athletics utilizing Spectra ticketing software for all event creations and financial reports, and maintains all box office policies and procedures.

Responsibilities:

  • Assist Director of Ticketing in building all facets of events in the Spectra ticketing system.
  • Responsible for part time seller training, scheduling, supervision and payroll.
  • Supervise and oversee all financial settlements in regards to sellers and seller recaps.
  • Responsible for cash handling and box office controls.
  • Process financial reconciliation such as daily reports, event statements and monthly reports.
  • Responsible for system upgrades, occasional testing of new software and routine maintenance and trouble-shooting
  • Assist in the maintenance of marketing/trade/comp policies for all events.
  • Provide professional customer service to patrons and clients.
  • Oversee the maintenance and reporting of the AM Monitor ticket scanners.
  • Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives
  • Assist in the maintenance of the URI Athletic ticket operations, customer relations, and game day box office management for all ticketed sports including football and basketball as well as other collegiate and conference sporting events as needed.
  • Assist with implementation of season ticket timelines for URI football and basketball including preseason renewals, promotion of new sales, seat allocations, compliance, ticket printing, packaging, and delivery.  
  • Assist URI Athletics with reporting needs, processing, etc. and ensure the proper use of ticketing system.
  • Assist with student ticketing services for home, away, and postseason contests – promote student attendance and facilitate associated ticketing.   
  • Ensure compliance with all relevant institutional, CAA, A-10, NCAA rules and regulations.  Work with CAA, A-10, NCAA and URI Athletic Compliance office to follow, enact, and educate rules and regulations.
  • Strong oral and written communication skills required.
  • Perform related duties and responsibilities as required.
  • Extensive weekend and evening work required.

Qualifications:

  • Upperclassman/Graduate student in an accredited college or university and/or college grad with major course works in Marketing, business administration, or related field with interest in sports and entertainment.
  • 1-2 years experience in a Customer Service Environment
  • Knowledge of computers, especially Excel a must
  • Knowledge of Spectra Ticketing a plus, but not required
  • Capable of working a flexible schedule and extended hours

INTELLECTUAL/SOCIAL/PHYSICAL DEMANDS & WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

INTELLECTUAL/SOCIAL DEMANDS:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant use of interpersonal skills including: ability to foster collaboration, recognize and resolve conflicts, and openly communicate in writing and verbally with clients.

PHYSICAL DEMANDS:

  • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; frequently moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange accurate information.

WORK ENVIRONMENT:

  • The essential functions of this position are performed indoors. The noise level in the work environment is usually moderate to loud during events and minimal during non-event times.

EOE, DFWP


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Box Office: Box Office Management
ASSISTANT DIRECTOR, TICKETING - Ted Constant Convocation Center (Norfolk, VA)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

Summary: Assists Director of Ticketing/Asst. AD for Ticketing with day to day operations of the box office and assists with ticket operations for the Ted Constant Center, Foreman Field, and ODU Athletics, utilizes Spectra ticketing software for all event creations and financial reports, and maintains all box office policies and procedures.

Responsibilities:

  • Assist Director of Ticketing in building all facets of events in the Spectra ticketing system.
  • Oversee ticketing for ODU Football, Basketball, and other ODU Sports (Soccer, Baseball, Field Hockey, Wrestling, etc.)
  • Responsible for part time seller training, scheduling, supervision and payroll.
  • Supervise and oversee all financial settlements in regards to sellers and seller recaps.
  • Responsible for cash handling and box office controls.
  • Process financial reconciliation such as daily reports, event statements and monthly reports.
  • Assist in the maintenance of marketing/trade/comp policies for all events.
  • Provide professional customer service to patrons and clients.
  • Oversee the maintenance and reporting of the AM Monitor ticket scanners.
  • Assist in the maintenance of the ODU Athletic ticket operations, customer relations, and game day box office management for all ticketed sports including football, basketball, soccer, wrestling, and baseball.
  • Assist with implementation of season ticket timelines for ODU football and basketball including preseason renewals, promotion of new sales, seat allocations, compliance, ticket printing, packaging, and delivery.  
  • Assist ODU Athletics with reporting needs, processing, etc. and ensure the proper use of ticketing system.
  • Provide student ticketing services for home, away, and postseason contests – promote student attendance and facilitate associated ticketing.  
  • Travel to away events which require ticketing services.
  • Ensure compliance with all relevant institutional, Conference USA, NCAA rules and regulations. Work with C-USA, NCAA and ODU Athletic Compliance office to follow, enact, and educate rules and regulations.
  • Strong oral and written communication skills required.
  • Perform related duties and responsibilities as required.
  • Extensive weekend and evening work required.

Required Qualifications:

  • Bachelor’s degree from an accredited college or university with major course works in Marketing, business administration, or a related field.
  • 1-2 years experience in a Customer Service environment.
  • Capable of working a flexible schedule and extended hours.

Preferred Qualifications:

  • 1-2 years increasing responsibility in Ticket Operations.
  • Previous experience with Spectra Ticketing/Paciolan software preferred.

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