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Current available jobs in Facility Operations/Security/Event Management:


» OPERATIONS SUPERVISOR - Atlantic City Convention Center (Atlantic City, NJ)
» FACILITY ENGINEER - ICE PLANT AND CANAL SYSTEM - Canalside (Buffalo, NY)
» EVENT SERVICES MANAGER - Conference & Event Center Niagara Falls/Old Falls Street (Niagara Falls, NY)
» ASSISTANT ELECTRICIAN - Hamilton Place, Great Hall, and Molson Canadian Studio (Hamilton, ON)
» BUILDING ATTENDANT - Iowa Events Center (Des Moines, IA)
» PART-TIME ENGINEER - Overland Park Convention Center (Overland Park, KS)
» EVENT SERVICES STAFF (Part-Time) - Overland Park Convention Center (Overland Park, KS)
» PUBLIC SAFETY MANAGER - Palm Beach County Convention Center (West Palm Beach, FL)
» EVENT MANAGER - Pueblo Convention Center (Pueblo, CO)
» EVENT COORDINATOR - Pueblo Convention Center (Pueblo, CO)
» EXECUTIVE SOUS CHEF - St. Charles Convention Center (St. Charles, MO)
» SHUTTLE DRIVER - Wells Fargo Center (Philadelphia, PA)
» CONVERSION CREW LABOURER - WFCU Centre (Windsor, ON)
» OPERATIONS AND CHANGEOVER SUPERVISOR - XFINITY Arena at Everett (Everett, WA)



Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS SUPERVISOR - Atlantic City Convention Center (Atlantic City, NJ)

Job Title:                     Operations Supervisor

Company:                   Global Spectrum

Venue:                         Atlantic City Convention Center

Reports to:                  Operations Manager

Supervises:                  Operations Crew/Housekeeping Departments - Teamsters

Status:                         TBD

EEO:                           TBD

Summary:

 

The Operations/Changeover Supervisor will direct and oversee setups, changeovers and custodial tasks in the facility/facilities.

 

Qualifications:           

  • Bachelors Degree in Facility Mgmt, Sports Mgmt or related field strongly preferred

  • Minimum of (2) years experience in an operations position in an Arena, Convention Center or Public Assembly Facility required; previous experience in set up/housekeeping, event coordination  preferred

  • Possession of or ability to obtain valid driver’s license and forklift certification

  • Demonstrated ability to function efficiently and effectively in a fast paced, high pressure environment

  • Familiarity with OSHA requirements

  • Strong verbal and written communication skills in the English language

  • Ability to work nights, weekends and select holidays as needed, in addition to traditional business hours

Essential Job Functions:        

  • Coordinate and communicate all relevant information for event set ups, changeovers, and custodial tasks throughout the facility.

  • Supervise event set-ups, changeovers, custodial tasks.

  • Conduct meetings prior to each shift in order to review and/or distribute work assignments.

  • Train and supervise part time and/or contract staff.

  • Ensure employees have the equipment and resources to perform the job efficiently.

  • Coordinate preventive and regular maintenance for all equipment and company vehicles (including truck, fork lifts, etc.).

  • Assist Operations Department with special projects as required.

  • Oversee Housekeeping and cleaning operation of the Atlantic City Convention Center.

Nonessential Job Functions:

  •  Other duties and responsibilities as assigned.

  

Intellectual / Social / Physical Demands & Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including but not limited to: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

 

Physical Demands:

  • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.

 

Work Environment:

  • The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.

EOE DFWP


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Facility Operations/Security/Event Management: Maintenance
FACILITY ENGINEER - ICE PLANT AND CANAL SYSTEM - Canalside (Buffalo, NY)

Facility Engineer-Ice plant and Canal System

Company:        Global Spectrum

Location:         Canalside Buffalo

Reports to:       Director of Operations

Supervises:      Contractors, engineers and architects

FLSA Status:    Full-Time; Hourly; Nonexempt

EEO Status:      Craft Worker

Job Summary:

The Facility Engineer is responsible for all the maintenance and operation of refrigeration, ice plant, Canals and water systems, HVAC, plumbing, electrical and mechanical systems where demands require variations in shift days, starting and ending times, and hours worked in a week.

The Engineer performs preventative maintenance to the following refrigeration, mechanical, electrical, plumbing, boilers, chillers and HVAC repairs in compliance with policies and procedures, brand standards, and federal, state and local regulations. They will also, manage the work of contractors, engineers and architects.  Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management all while adhering to company dress code and excellent customer service standards in hospitality industry.   

Job Functions:

·         Repair and maintenance of major systems in a large hospitality operation including refrigeration, water systems, mechanical, electrical, plumbing, boilers, chillers, HVAC and building structure.

·         Perform some interior and exterior equipment preventive maintenance.  Respond promptly to elevator breakdowns. Maintain accurate maintenance records.
Plan, direct, review and document the work plan for maintenance and operations.

·         Respond to and resolve engineering service requests in a courteous, efficient, safe manner.
Appropriate and proper use of engineering supplies and tools.
Maintain all engineering and work areas in orderly and clean condition.

·         Making and maintaining ice including painting, resurfacing, edging and depth maintenance

·         Driving and maintaining a Zamboni 545

·          Transitioning canal systems from Summer to Winter and Winter to Summer

·          Creating Preventative Maintenance plans

·         Maintaining daily records on ice plant water systems

·         Prompt reporting of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.
Attend department meetings as scheduled.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Any other tasks / duties as requested by management.

Requirements:

·         Bachelor’s degree and training in building maintenance with four or more years of experience or related experience and two or more years of supervisory experience.  Experience in the ice rink , parks and recreation or hospitality industry preferred.  

Intellectual/Social/Physical Demands and Work Environment:

The intellectual/social/physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

·         While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.  This position also requires constant use of interpersonal skills including but not limited to: ability to foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands and Work Environment:

Management of the buildings maintenance and operation of HVAC, plumbing, electrical and mechanical systems is the primary part of this job.  However, physical work will be performed inside and outside with equipment, machines and/or operating a motor vehicle. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks that requires following basic safety precautions and use of applicable protective equipment. The physical requirements include extended walking, standing, climbing to heights, bending, reaching, pulling, pushing, kneeling and lifting up to 40 pounds unaided.

EOE, DFWP


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Facility Operations/Security/Event Management: Event Operations/Management
EVENT SERVICES MANAGER - Conference & Event Center Niagara Falls/Old Falls Street (Niagara Falls, NY)

JOB TITLE:              Event Services Manager

Reports to:                 Director of Event Services

Supervises:                 Exercises functional supervision over facility Banquet and Event Staff

SUMMARY:            

Event Services Manager plans and coordinates multiple events; supervise the work of facility event staff; serve as liaison between facility users and facility staff, service providers and other stakeholders.  Provides support and assistance with Catering activities.  Is active in the profitable management of concessions operations. 

JOB DUTIES:

  • Communicate and meet with facility customers in advance of events and assist in determining event needs

  •  Supervise operations and support staff including housekeeping, set-up, utilities, maintenance, security, and banquet/event staff

  • Coordinate facility events with exclusive and outside service contractors including food & beverage, audio/visual, telecommunications, decorators, etc.

  • Prepare pre-event cost estimates for facility customers

  • Prepare written details and requirements for each event; prepare floor plans and ensure compliance with applicable fire, building, and safety codes; communicate changes before and during events.

  • Develop event security and staffing plans for assigned events; submit requests for additional medical and security staff; supervise event staff during events

  • Serve as a facility representative at events; facilitate pre and post-event walk through to assess facility condition; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints; problem solve as necessary

  • Prepare written evaluations of assigned events; calculate, prepare, and submit summary billing statements

  • Answer questions and provide information to facility customers; conduct facility tours as needed

  • As assigned, conduct a variety of industry related studies and recommend modifications to departmental service delivery methods and operational policies and procedures as appropriate

  • Assists in the overall effective management of Catering and Concession operations

  • Ensures total compliance with all alcohol service policies. 

  • Generates employee schedules and verifies employee time. 

  • Perform other duties as required

QUALIFICATIONS:

  • Bachelors degree from an accredited college or university with major course work in facility management, hospitality management, marketing, public relations, business management, or other related field

  • Minimum of three (3) years of increasingly responsible experience in event management or conference services with a conference center, hotel or other multi-purpose public assembly facility

  • Graduate of IAAM Public Assembly Facility Management School or CMP preferred

 

Knowledge Of:

  • Operational characteristics of event management

  • Customer Service practices

  • Crowd management and control techniques

  • Fire and public safety regulations

  • Basic understanding of food service practices

  • Basic understanding of A/V equipment and systems

  • Terminology used in entertainment and convention/conference settings

  • Relevant federal, state, and local regulations

  • Must have computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and internet software

  • Valid food handlers certificate if required by state or county of venue

  • Valid Alcohol service permit if required by state of county of venue

  • Familiar with inventory cost control and menu planning

  • Cash handling abilities

Ability To:

  • Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives

  • Establish and maintain effective working relationships with staff, contractors and facility users

  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days

ACCOUNTABILITIES:

  • Plan and monitor event activities to ensure smooth running, efficient events and maximum customer satisfaction.

AUTHORITY:

  • Determines and prepares written report of event requirements

  • Prepares event estimate for client

  • Develops staffing plans and supervises event staff during events/evaluates event staff performance

  • Directs service contractors

 


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Facility Operations/Security/Event Management: Electrician
ASSISTANT ELECTRICIAN - Hamilton Place, Great Hall, and Molson Canadian Studio (Hamilton, ON)

GLOBAL SPECTRUM FACILITY MANAGEMENT – HAMILTON PLACE

(Hamilton Place, Great Hall and Molson Canadian Studio

 

Assistant Electrician

(One Part-time position; IATSE Local 129)

 

Summary of Duties:

Reports to the Head Lighting Technician for all work event or maintenance related and shall assist the Head Lighting Technician.

 

General Duties:

  • Assists Head Lighting Technician with all activities directly related to stage lighting, electrical distribution, electrical connections, projections and special effects.
  • Assist in the responsibility of electrical effects and wiring on or attached to sets or props used in the theatre.
  • Inspect all electrical apparatus brought into the Theatre for use on stage and bring to the Head Lighting Technician any apparatus that is deemed to be potentially hazardous.
  • To provide necessary services for each show or production as Assistant Stage Electrician for each show to and to maintain the show in conjunction the Heads of department.
  • Help review lighting designer’s plan to ensure compatibility with theatre facilities.
  • Assist with all A/V equipment and closed circuit TV equipment used in the theatre.
  • To assist clients under the direction of the Head Lighting Technician with power and lighting requirements.
  • Ensure the safe operation and maintenance of all electrical stage apparatus and machinery, including walls, stage lifts, man lifts, self propelled lifts, acoustic banners and dimmers.
  • Fit-up and strike all productions brought into the theatre where necessary.
  • Assist in the responsibility of rehearsal lighting, dressing room lighting and power needs.
  • Assist in the operation and maintenance of all lighting and effects equipment owned or leased by the theatre.
  • Perform minor repairs to theatre equipment and tools.
  • Maintain Front of House and general building lighting including meeting rooms, lobby, offices, kitchen and mechanical rooms.
  • Responsible for maintaining a safe working environment for staff, colleagues and stage employees.
  • Report all accidents/incidents to the Head Lighting Technician or Events Supervisor.
  • Be responsible for any keys, cards or petty cash deemed necessary.
  • Assist in filling out stage labour charge out sheets and weekly time sheets or any paper work management deems necessary.
  • Monitor inventory controls and apprise the Head Lighting Technician of any needs.
  • Abide by all company rules and union contracts.
  • Perform other duties as assigned which are directly related to the major responsibilities of the job.

Qualifications:

 

1.         Must have or the equivalent of, graduation from a two year college theatre arts program and at least five years of experience in the operation of theatre lighting and A/V equipment.

2.         In depth knowledge of lighting boards, programing and operations.

3.         Experience in the operation and programing of moving lights and moving light consoles

4.         Ability to read lighting plots and blue prints.

5.         Understanding of lighting design concepts, methods and terminology.

6.         Basic knowledge of electronics.

7.         Basic knowledge of electrical code.

8.         In depth knowledge of lighting instruments, types and usage.

9.         Good mechanical ability.

10.       Experience in hanging lights, focusing, programming, cueing and running shows.

11.       Thorough knowledge of lighting and television practices as applied to the theatre/convention/conference industry, including setup, operation, maintenance, design and construction knowledge of equipment parts   and components and suppliers.

12.       Excellent interpersonal skills and the ability to deal with guests, other department heads, promoter, and coworkers with tact, patience, and professionalism.  In order to facilitate an efficient and productive performance.

13.       Knowledge of chain motors and rigging.

14.       Knowledge of video and video systems.

15.       Proficient working knowledge of dimmers and dimmer technology.

16.       A working knowledge of effects as used in Theatre pyrotechnics

17.       Demonstrated ability to work independently and responsibly in a team environment as well as excellent judgment and decision making skills.

18.       Knowledge of equipment parts and components as well as suppliers.

19.       In depth knowledge of stage terminology and practice in electric’s and other departments.

20.       Current First Aid Certificate preferred.

21.       Ability to work long hours under pressure during event setups and events throughout the day, evenings, weekends and statutory holidays.

 

Hours:                        Event related–Casual, Variable hours including:  mornings, afternoons, evenings, holidays and weekends.  

 

Rate of pay:   $30.414 per hour

 

THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.

 

***All applicants must apply through Teamworks Online***

             

            Physical Address:        Hamilton Place, 10 MacNab Street South, Hamilton, ON L8P 4Y3

             

             

We thank all those who applied, however only those under consideration will be contacted.

Global Spectrum is an equal opportunity employer, which values the diversity of our work force and the knowledge of our people.

 


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Facility Operations/Security/Event Management: Event Operations/Management
BUILDING ATTENDANT - Iowa Events Center (Des Moines, IA)

JOB TITLE:               Building Attendant

Reports To:                  Operations Supervisors

FLSA Status:                Full Time Hourly; Non Exempt

Supervises:                  Part Time Operations Staff

 

SUMMARY:

The Full Time Building Attendant oversees the areas of housekeeping, grounds maintenance, room sets and convention services of the Iowa Events Center. The Building Attendant must be able to lead crews (10+) in housekeeping and set ups; responsible for daily check lists and labor allocation sheets.

ESSENTIAL FUNCTIONS (including, but not limited to…):

Leads teams of 10+ in housekeeping and set ups

Trains and motivates part time staff in daily activities

Responsible for thorough execution of daily check lists

Promptly reports any concerns or personnel issues to Operations Management

Verifies and reports information from daily cleaning checklists throughout facility

Responsible for filling out and verifying quality room sets and other event paperwork

Operates an assortment of equipment including: forklifts, pallet jacks, buffers/burnishers, rider sweepers/scrubbers, walk behind scrubbers, blowers, vacuums, snow removal equipment and others as needed.

Handle folding chairs, stacking chairs, tables of various shapes and sizes, drapery and skirting

Responsible for safe use of various supplies including a variety of cleaning chemicals, mops, brooms, shovels and scrapers in completion daily tasks

Responsible for accurately completing room sets

Direct housekeeping, set up crews, and temporary staff during events

Provide excellent customer service assistance to internal and external clients

Exemplify the How You Doin philosophies

NON ESSENTIAL FUNCTIONS:

Perform other duties as assigned

QUALIFICATIONS: 

High school diploma, GED or equivalent required

Must have a demonstrated ability to function in a fast paced, high-pressure environment

Ability to read and accurately interpret event resumes for room sets

Ability to handle multiple tasks at one time and meet deadlines

Experience in public facility strongly preferred

Familiarity with OSHA requirements

Demonstrated experience in handling multiple tasks at one time and meet deadlines

Demonstrated ability and proficiency with various event sets

Complete and pass onsite Forklift Certification class within 6 months position

Must have demonstrated ability to lead large teams of 10+ employees with minimal direction

Superior interpersonal and communication skills

Ability to work both independently and as part of a team

Ability to communicate clearly and concisely in the English language, both orally and in writing

Possession of or ability to obtain a valid driver’s license highly desirable

Demonstrated self-starter

Must have open availability to work long hours including nights, weekends and holidays.

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Intellectual/Social demands:

While performing duties of this job, the employee is frequently asked to multi-task under time constraints and with moderate to high pressure situations.  Position requires constant attention to precise details and accuracy of specified standards including: following verbal, written and diagram instruction, following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employee in this role will frequently be in leadership role; this requires directing others verbally and/or in writing to complete tasks in prescribed time frame. This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. This position requires employee to frequently work both independently and as part of a team for variety of tasks. 

Physical demands:

While performing duties of the job, the employee frequently lifts and moves facility equipment, supplies and/or tools.  Employee will constantly move about inside and outside various areas of the facility before/during/after events; position will require employee to frequently bend, stoop, or crouch in order to set-up, tear down or clean in various areas of the building and grounds.  Employee will occasionally be required to identify or match colors/tones of furniture, dance floor, carpet or other items as necessary.  Employee will as needed operate various machines in cleaning and maintenance of building; employee will constantly communicate via radio and in-person with staff to exchange accurate information. Employee may frequently be required due to business demands and event operations to lift and/or move up to 75 pounds.

 

Work environment:

The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time.  The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment and moderate to loud during event days when equipment is in operation.

 

This job description is subject to change.

EOE.DFWP


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Facility Operations/Security/Event Management: Engineering
PART-TIME ENGINEER - Overland Park Convention Center (Overland Park, KS)

Job Title:                                  Part-Time  Engineer

Reports to:          Chief Engineer

 

SUMMARY:

Skilled mechanical work in the operation and maintenance of heating and/or air conditioning and accessory equipment in a major facility and related work as required. The engineer is responsible for the operation and maintenance of the heating and/or air-conditioning and accessory equipment on an assigned shift. General assignments and standard operating instructions are established by a superior but employee is expected to perform routine work with no immediate supervision. Employee may supervise the work of semi-skilled helpers.

JOB DUTIES: (including but not limited to)

  • Starts pumps and adjusts valves.
  • Checks equipment for proper watch level, steam pressure and valve operation.
  • Operates and regulates compressors, fans, radiators, water heaters and water softeners.
  • Cleans and maintains pumps, screens, filters, strainers, pipes and other equipment.
  • Performs miscellaneous repair work incidental to operating duties.
  • Keeps records of operations, temperatures, pressures, fuel consumed etc.
  • Locates and replaces burned out lighting fixtures.
  • Assists in the set-up and take down of electrical needs for certain events.
  • Performs preventative maintenance and other work orders.
  • All other duties as assigned by the Chief Engineer.

 

QUALIFICATIONS:

 

  • Good knowledge of the methods, principles and practices involved in the operation and maintenance of steam-generated equipment, ventilating and air-conditioning systems and similar equipment and machinery.
  • Skill in the use of standard hand tools used in the repair of boilers, pipes, valves and similar equipment.
  • Ability to follow written and verbal instructions and to prepare operating and related records.
  • Experience in the operation and maintenance of steam and various types of heating and air conditioning equipment.
  • Completion of high school or trade school.

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Facility Operations/Security/Event Management: Conversion Crew
EVENT SERVICES STAFF (Part-Time) - Overland Park Convention Center (Overland Park, KS)

Reports To:  Event Services Supervisor

Supervises:  None

Status:   Part-Time; Hourly; Nonexempt

Compensation:  $9.00/hour

Summary:
Global Spectrum seeks skilled, motivated and reliable individuals to fill the partl time position of Showcare/Setup Worker for the Overland Park Convention Center. Under direct supervision from an Event Services Supervisor, Event Services perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. Other duties include, but are not limited to, operating various types of cleaning equipment, forklifts and scrubbers. In the absence of an Event Services Supervisor, Event Services may receive instruction from the Event Services Lead, Director of Events, Event Manager or Manager on Duty.

Requirements:
• Must have high school diploma or equivalent GED and must be able to read and write at a level necessary for successful job performance
• Must be 18 years of age or older
• Must be available to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays
• Must be able to stand and walk for long periods of time and lift objects up to 50 pounds
• Possession of, or ability to obtain a valid Kansas or Missouri driver’s license or identification card

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you live in the Overland Park, KS area?
2. YES / NO: Are you able and willing to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays?
3. YES / NO: Are you 18 years of age or older?


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Facility Operations/Security/Event Management: Security
PUBLIC SAFETY MANAGER - Palm Beach County Convention Center (West Palm Beach, FL)

PUBLIC SAFTY MANAGER

Position Overview

To supervise and coordinate the activities and operations of the Public Safety Department, including safety, security, and event staffing functions; to supervise and coordinate the activities and operations of the Parking Department and staff; to provide highly responsible staff assistance to the Director of Event Services.

Reports To: Director of Event Services.

Supervises: Public Safety Officers (Full-Time and Part-Time), Parking personnel, and

All related functions and staff.

Job Description

  • Assume supervisory responsibility for all services and activities involved in facility and event security and parking operations (cash management and internal control management).

  • Assume coordinating function of event security in conjunction with client’s security personnel.

  • Serve as primary liaison with all levels of law enforcement and fire rescue.

  • Request and manage the services of EMT/paramedics for event needs.

  • Request and manage the services of local law enforcement for event needs.

  • Assist with the development and implementation of facility Emergency Preparedness Policies and Procedures. Remain calm and provide effective supervision of staff in emergency life threatening response situations.

  • Participate in the development and implementation of goals, objectives, policies, and priorities of assigned programs and functions.

  • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.

  • If utilized, assume supervisory responsibility of any outside security labor used by the Convention Center. Coordinate the ordering, scheduling, sign-in and verification of hours worked by temporary security labor. Coordinate the placement and training of these laborers and generally supervise their work.

  • Provide information and recommendations to Director of Events for the development and administration of the Public Safety Department annual budget related to staffing, equipment, materials, and supplies, including parking division.

  • Develop procedures for use of and coordination with County ESS/ISS departments for maintenance of closed circuit television and alarm systems for the facility. Recommend requested improvements and enhancements to system to maximize overall visibility of facility and grounds.

  • Recommend modifications to security and employee safety programs, policies, and procedures as appropriate.

  • Serve as primary coordinator of employee certification for use of specialty equipment including forklifts, aerial lifts, etc. Establish and monitor program to ensure compliance with policies by all users of such equipment.

  • Perform other duties and responsibilities as required.

Qualifications

  • Possess demonstrable experience with the characteristics, services and activities of public facility security and safety programs.

  • Five (5) years of increasingly responsible experience in security services including at least two years of supervisory responsibility.

  • Verifiable experience as a supervisor of similar operations in a large, service oriented environment.

  • Demonstrate crowd management and control techniques.

  • Understand principles of supervision, training and performance evaluation.

  • Exhibit a working knowledge of pertinent Federal, State, and local laws, codes and regulations.

  • An Associate’s degree from an accredited college or university with major course work in public or business administration or a related field.

  • Directly applicable years of sworn law enforcement may substitute for degree.

  • Must have a valid, clean driver’s license.

  • Relevant work experience in a first class convention center is preferred.

  • Ability to:

  • Obtain appropriate Florida Security License

  • Obtain a current Cardio Pulmonary Resuscitation certificate

  • Utilize Microsoft office applications and word processing, spreadsheet, database, presentation, scanning and internet software.

  • Manage multiple projects simultaneously.

  • Work under high pressure in meeting urgent deadlines.

  • Plan, direct and evaluate the work of subordinates.

  • Provide leadership to Public Safety & Parking personnel.

  • Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives.

  • Communicate clearly & concisely in the English language (orally and in writing).

  • Establish and maintain effective working relationships with staff, contractors and facility users.

  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days.

Physical Demands

  • Ability to reach, grasp, walk, climb, bend, stoop, crouch, kneel and stand for long periods of time.

  • Able to operate necessary equipment and lift up to 30-lbs.unaided.

EOE/DFWP


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Facility Operations/Security/Event Management: Event Operations/Management
EVENT MANAGER - Pueblo Convention Center (Pueblo, CO)

JOB TITLE:              Event Manager

Reports to:           Director of Events
Supervises:           None
Type:                      Full-Time, Salaried

SUMMARY:

The Event Manger works with the Director of Events performing Convention Center and Memorial Hall event-related duties.  The Event Manager is responsible for planning, organizing and controlling events within the facility as assigned and monitors the logistical interfacing of these events, to include but not limited to preparing event outlines and scaled drawings of event areas and coordinating equipment distribution and event billing.

JOB DUTIES:

  • Event coordination tasks after events are booked through their conclusion
  • Assist clients in the planning of their own events
  • Ensures client requirements are met and facility rules, regulations and policies are adhered to, by serving as a liaison between the facility and tenants
  • Notify proper facility personnel of all changes to events
  • Call clients to get tax and insurance documentation
  • Compile details for Work Orders
  • Ordering of Insurance for events
  • Issue “Post Event Survey” after event
  • Ordering of equipment from outside vendor sources
  • Prepare event billing
  • Performs other related duties as required

REQUIREMENTS:

  • Ability to analyze operating conditions and problems and recommend or take appropriate action
  • Ability to establish and maintain professional relationships with clients, city officials and the general public 
  • Ability to prioritize, plan ahead, and execute workload accordingly 
  • Ability to work beyond normal business hours, including but not limited to nights, weekends, and select holidays as required
  • Minimum of Associates’ Degree; Bachelor’s Degree is preferred
  • Minimum of one (1) year of experience in Event or Facility Management
  • Candidate should possess leadership, supervisory and organizational skills and be able to function in a multi-task environment
  • Strong written and oral communication in the English language is vital
  • Proficient in use of Microsoft Word & Excel
     

Physical Requirements:

• Seeing 75%- 100%
• Hearing 75%- 100%
• Standing/ walking/ mobility 75%- 100%
• Climbing/ stooping/ kneeling 75%- 100%

• Lifting 50- 80 lbs.
• Standing for long periods of time


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Facility Operations/Security/Event Management: Event Operations/Management
EVENT COORDINATOR - Pueblo Convention Center (Pueblo, CO)

JOB DESCRIPTION

Pueblo Convention Center | Pueblo Memorial Hall

 

JOB TITLE:       Event Coordinator

REPORTS TO: Director of Events

SUMMARY:

As a part-time hourly position, the Event Coordinator works with the Director of Events performing Convention Center and Memorial Hall event-related duties.

JOB DUTIES:

  • Notify proper facility personnel of all changes to events
  • Call clients to get tax and insurance documentation
  • Compile details for Work Orders
  • Ordering of Insurance for events
  • Issue “Post Event Survey” after event
  • Ordering of equipment from outside vendor sources; 
  • Prepare event billing
  • Performs other related duties as required

REQUIREMENTS:

  • Computer experience is preferred in Word and Excel
  • Part of a team of individuals working events on evenings, weekends and/or holidays
  • Knowledge of principles and practices of business management
  • Ability to analyze operating conditions and problems and recommend or take appropriate action
  • Ability to express self clearly both verbally and written
  • Ability to establish and maintain professional relationships with clients, city officials and the general public 
  • Ability to prioritize, plan ahead, and execute workload accordingly 

Physical Requirements:

• Seeing 75%- 100%
• Hearing 75%- 100%
• Standing/ walking/ mobility 75%- 100%
• Climbing/ stooping/ kneeling 75%- 100%

• Lifting 50- 80 lbs.
• Standing for long periods of time


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Facility Operations/Security/Event Management: Food/Beverage Management
EXECUTIVE SOUS CHEF - St. Charles Convention Center (St. Charles, MO)

JOB TITLE:               EXECUTIVE SOUS CHEF

Reports To:                  Executive Chef                                    

FLSA Status:                Full Time - Salaried - Exempt

EEO Status:                 Sous Chef                                                       

SUMMARY:

The Executive Sous Chef is responsible for overseeing the direction of the kitchen’s daily activities in accordance with current policies and objectives, profitability and a positive work environment. Responsible for assisting Executive Chef with overall kitchen operations, food cost and labor cost.

   ESSENTIAL FUNCTIONS: (including, but not limited to):

  • Ensure budgeted food percentages are achieved through effective control measures including portion controls, kitchen timing, food inventory rotation measures, receiving and food storage procedures, inventory controls, effective purchasing procedures, kitchen security procedures and waste control. 

  • Maintain Labor Cost Percentages at budgeted levels.

  • Ensure purchasing and preparation meet standards.

  • Supervise all set up, preparation and breakdown activities.

  • Coordinate equipment storage.

  • Assist Executive Chef in training and development of kitchen staff skills and ongoing training of current and new staff.

  • Maintain a positive and compliant employee relations climate.

  • Ensure compliance to health and sanitation and safety regulations.

  • Assist Chef in recordkeeping and administration requirements to include work schedules and production lists.

  • Promote teamwork among staff through effective communication, follow through and goal setting.

  • Provide excellent customer service assistance to internal and external clients.

  • Exemplify the “How You Doin” principles.

NON ESSENTIAL FUNCTIONS:

  • Perform other duties as assigned.

 

KNOWLEDGE, SKILLS AND ABILITIES:

 

  • Basic computer proficiency and Microsoft products knowledge, to include: Excel, Word and Outlook.

  • Technical proficiency and experience demonstrating verifiable knowledge of food preparation methods.

  • Ability to develop results oriented staff through effective training, evaluation, motivation, coaching and counseling.

  • Ability to positively distribute responsibility to others to meet objectives and achieve desired results.

  • Ability to recognize problems and to creatively and expeditiously find solutions.

  • Must be self- directed.

  • Must be able to supervise, coach, and train employees.

  • Excellent customer service skills.

  • Must be sure that all details of the job are performed and their work is accurate.

  • Must be constantly aware of changing events, such as staff or supply shortages.

  • Must be exact in their work. Errors could cause safety hazards for themselves and other workers.

  • Identify problems and review information.

  • Must be constantly aware of frequently changing events in cooking processes.

  • Knowledge of the rules and uses of numbers in mathematics. Areas of knowledge include arithmetic and algebra.

 

QUALIFICATIONS:

  • Ability to work a flexible schedule including days, nights weekends, extended (long) work days and extended number of days.

  • Minimum of 3 years kitchen management experience in high-volume operation.

  • High school diploma or equivalent GED.

  • Training from a professional technical school, two or four year college, or special culinary school is preferred.

  • Maintain certification in a state recognized food handlers and sanitation program.

  • Experience in culinary training-including menu planning, food preparation, and selection and storage of food.

 

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

  • While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations.  Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time; Position also requires frequent use of interpersonal skills with staff including following verbal, written or a diagram of instructions.  Employee must be able to recognize and resolve conflicts in being able to openly communicate with all staff.  This position requires employee to frequently work both independently and as part of a team for variety of tasks.

Physical demands:

  • While performing duties of this job, the employee frequently lifts and moves facility equipment, supplies and/or tools.  Employee must be able to stand or walk for extended periods of time; must be able to make fast, simple, repeated movements of hands, fingers and wrists.  Employee will constantly move about inside various areas of the facility before/during/after events; position will require employee to sometimes bend, stoop, or crouch in order to perform this job; Employee must have the ability to bend, stretch, twist or reach out with the body, arms or legs. Employee will constantly communicate via radio and in-person with staff to exchange accurate information. Employee may frequently be required, due to business demands and event operations, to lift and/or move up to 50 pounds. Employee may often work 40 hours or more per week.

Work environment:

  • The duties of this position are performed primarily indoors. The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during event days when equipment is in operation.

     

     

    This job description is subject to change.

    Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

     

     

    EOE.DFWP


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Facility Operations/Security/Event Management: Security
SHUTTLE DRIVER - Wells Fargo Center (Philadelphia, PA)

JOB DESCRIPTION

 

Title:                            Shuttle Driver  

Company:                    Spectrum Arena, LP

Location:                      Wells Fargo Center (Philadelphia, PA)

Department:                 Security & Services

Reports To:                  Parking Manager

Supervises:                  No

Status:                         Hourly; Nonexempt

EEO:                            Service Worker

 

Basic Function:

The primary responsibility of this position is to shuttle employees to and from the complex. 

Essential Job Functions:

  • Greet employees
  • Announce the events at the Wells Fargo Center.
  • Knowledge of lot locations, Guest Services and directions to highway’s (primary and secondary) web site – Comcast-Spectacor.
  • Use respect when responding to co-workers.  Show respect for Wells Fargo Complex property by being safe and clean.
  • Report to Command Center at start of shift, sign in and record time in.
  • Shuttle Drivers will pick-up keys and vehicle book at the Command Center. 
  • Check the book for owner’s card and insurance information.
  • Inspect buses at start and finish of shift.
  • Complete vehicle maintenance at start of shift and end of shift.
  • Complete vehicle log form.
  • Drivers must wear seatbelts and follow Dept. of Motor Vehicles Rules and Regulations.
  • Ensure that front seat is reserved for handicap employees; Staff that have handicap ID are to be picked up and dropped off at their vehicles.
  • Shuttle employees from employee parking facility to designated drop off point.  
  • Parking Manager will approve and monitor all breaks through the employee lot attendant.
  • Shuttle Drivers are required to work their full shift and are not permitted to leave early unless specifically authorized by the Parking Manager or his/her designee.  Shuttle Drivers assigned to the last two shifts are to remain on duty until all vehicles are out of the off-site parking lot or until they are authorized to leave by the Parking Manager or his/her designee.
  • It is your responsibility to return keys and vehicle book to the Command Center at the end of your shift.

Nonessential Job Functions:

  • Perform other duties and responsibilities as assigned.

Qualifications:

  • High school diploma or equivalent GED; professional driving training from a certified school a plus
  • Must have the standard, valid CDL with C-class passenger
  • Must be available Mon thru Fri 6:00am-12:00am and on Saturdays and Sundays
  • Background and drug test required
  • Strong oral and written communications skills and reading skills in the English language
  • Ability to read a map or program a GPS device
  • Must have a customer-focused, positive and professional attitude  
  • Must demonstrate a good sense of direction and familiarity with the general area/region

 

Intellectual/Social/Physical Demands and Work Environment:

                       

The intellectual/social/physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

  • While performing the essential duties of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

 

Physical Demands:

  • While performing the essential functions of the job, the employee constantly operates a shuttle bus to transport passengers to and from the complex; constantly communicates with others to exchange accurate information and provide customer service; locating passengers at the pick-up destination may required the driver to stand and/or sit for long periods of times; frequently required to load and unload passenger baggage weighing up to 50 lbs. when picking them up of dropping them off; specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment:

  • The essential functions of this position are performed while operating a shuttle bus and outdoors in the weather conditions and traffic patterns prevalent at the time. The noise level in the work environment can be minimal to loud, depending on the number of passengers.

Availability Requirements:

  • Shuttle drivers hired after May 1, 1999 must make themselves available for 50% of all event days scheduled during any given month including a minimum of two (2) weekends.

                                      IN A MONTH CONTAINING          YOU MUST BE AVAILABLE

                                       4 Saturdays – 4 Sundays                2 Saturdays – 2 Sundays

                                       5 Saturdays – 4 Sundays                3 Saturdays – 2 Sundays

                                       4 Saturdays – 5 Sundays                2 Saturdays – 3 Sundays

                                       5 Saturdays – 5 Sundays                3 Saturdays – 3 Sundays

To provide employees with optimal notice and to improve our scheduling procedures; the schedule will be finalized and distributed to employees by the 25th of the prior month. In order to accomplish this, the list of events for the following month will be sent to employees along with the finalized schedule for the upcoming month. Employees will be expected to submit their availability by the 22nd of the month.

Shuttle driver assignments will be made based on seniority and availability.

In an effort to staff some of the more demanding events, certain shows will be termed “designated”. All employees are scheduled to work designated events regardless of availability.

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Do you currently live in the Philadelphia, PA area?
2. YES/NO: Have you earned a standard, valid CDL with C-Class passenger?
3. YES/NO: Are you available Mon-Sun, all day and night?


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Facility Operations/Security/Event Management: Conversion Crew
CONVERSION CREW LABOURER - WFCU Centre (Windsor, ON)

Title:                            Conversion Crew Labourer  

Company:                    Global Spectrum Facility Management

Location:                      WFCU Centre (Windsor, ON)

Department:                 Operations

Reports To:                  Conversion Crew Supervisor, Event and Operations Manager

Supervises:                  No

Status:                         Part-time; Hourly; Nonexempt

EEO:                            Service Worker

 

Overview:

 

Our conversion crew is the nuts and bolts of our operations team, making sure our events can go off without a hitch. The conversion crew is the team that makes sure all equipment is setup in the venue, and that all safety precautions are put in place during the setup so our guests are safe in their seats while they enjoy their performance.

 

Basic Function:

  • Perform general labour as assigned

  • Primary duties include building conversion for various events

  • Setup and breakdown of chairs, tables, other event seating, ice rink, stages, etc.

  • Perform other duties as assigned

 

Qualifications:

  • Ability to work flexible schedule based on events, including nights, weekends and holidays as needed

  • Ability to follow basic instruction and direction

  • Ability to perform general labour; heavy lifting is required


Nonessential Job Functions:

  • Perform other duties and responsibilities as assigned by your supervisor.

Intellectual/Social/Physical Demands and Work Environment:

The intellectual/social/physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

  • While performing the essential duties of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

 

Physical Demands:

  • While performing the essential functions of the job, the employee constantly moves about/around the complex before/during/after events to observe and report, and provide superior service to guests; constantly communicates with others to exchange accurate information and provide customer service.

 

Work environment:

  • The essential functions of this position are performed indoors and outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud to during events and minimal during non-events.

EOE


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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS AND CHANGEOVER SUPERVISOR - XFINITY Arena at Everett (Everett, WA)

Operations and Changeover Supervisor

Department: Operations

Supervisor: Operations Manager

Location: XFINITY Arena at Everett – Everett, WA.

Type: Full-Time, Salaried, Exempt

Job Summary:

Coordinate and direct setups, changeovers and operation tasks in the main arena, ice rink and conference center.

Minimum Qualifications:

Education and Experience

  • High school diploma or equivalent.
  • Three years’ experience in sports/entertainment facility preferred.

Knowledge, Skills and Abilities

  • Working knowledge of facility and arena operations, changeovers and setups.
  • Working knowledge of operations equipment including Zamboni and Zamboni maintenance,  forklifts, pallet jacks, staging, basketball floors, hockey glass, etc.
  • Ability to oversee and direct staff in performance of changeover functions and ice maintenance.
  • Capable of working nights, weekends and holidays and long or extended hours.
  • Ability to handle multiple tasks at one time.
  • Ability to meet deadlines and function under stress.

Licenses/Special Requirements

  • Forklift certification or ability to get certified within 3 month of start date.

Duties and responsibilities:

 

  • Coordinate and communicate all relevant information for event setups, changeovers, and custodial tasks throughout the Events Center (Arena, Community Ice Rink, and Conference Center).
  • Supervise event setups, changeovers, custodial tasks, ice maintenance.
  • Supervise and participate in day to day operations of the Arena, Community Ice Rink, and Conference Center including ice maintenance.
  • Conduct meetings prior to each shift in order to review and/or distribute work assignments.
  • Train and supervise part time and/or contract staff.
  • Ensure employees have the equipment and resources to perform the job efficiently.
  • Maintain employee paperwork including attendance, payroll, disciplinary procedures, etc.
  • Coordinate preventative and regular maintenance for all ice related equipment and company vehicles (including truck, fork lifts, etc).
  • Assist the Engineering department with projects as required.
  • Other duties and responsibilities as assigned.

Closing Date: 2015-01-23


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