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Current available jobs in Facility Operations/Security/Event Management:


» EVENT COORDINATOR - BankUnited Center (Coral Gables, FL)
» ASSISTANT NIGHT MANAGER - Citizens Bank Park (Philadelphia, PA)
» OPERATIONS MANAGER - Clovis Civic Center (Clovis, NM)
» EVENT MANAGER - Clovis Civic Center (Clovis, NM)
» EVENT SERVICES COORDINATOR - Conference Center & Event Services, Niagara Falls (Niagra Fallsa, NY)
» EVENT MANAGER - Durham Convention Center (Durham, NC)
» CONVERSION CREW LEAD - Gila River Arena (Glendale, AZ)
» DIRECTOR OF OPERATIONS AND EVENTS - Hangar Sport & Events Centre facility at Downsview Park (Toronto, ON)
» HVAC MECHANIC - Miami Beach Convention Center (Miami Beach, FL)
» PART-TIME ENGINEER - Overland Park Convention Center (Overland Park, KS)
» EVENT SERVICES STAFF (Part-Time) - Overland Park Convention Center (Overland Park, KS)
» Sous Chef - Penticton Trade and Convention Centre (Pentiction, BC)
» DIRECTOR OF FOOD AND BEVERAGE - Pueblo Convention Center (Pueblo, CO)
» EVENT COORDINATOR - South Okanagan Events Centre (Pentiction, BC)
» EVENT COORDINATOR - Spectra Venue Management (Virginia Beach, VA)
» BUILDING COORDINATOR - Spectra Venue Management (Des Moines, IA)
» FACILITY OPERATOR - Spectra Venue Management (Oshawa, ON)
» OPERATIONS SUPERVISOR - Spectra Venue Management (Des Moines, IA)
» PART TIME EXTERIOR FACILITY SERVICES - Spectra Venue Management (Overland Park, KS)
» OPERATIONS SUPERVISOR - Spectra Venue Management- Berglund Center (Roanoke, VA)
» PUBLIC SAFETY OFFICER - Spectra Venue Management- MassMutual Center (Springfield, MA)
» BUILDING SERVICES WORKER - Spectra Venue Management- Overland Park (Overland Park, KS)
» DIRECTOR OF SECURITY & SERVICES - Spectra Venue Management- University of Phoenix Stadium (Glendale, AZ)
» OPERATIONS SUPERVISOR - Ted Constant Convocation Center (Norfolk, VA)
» EVENT MANAGER - USF Sun Dome (Tampa, FL)
» GROUP EVENTS FAMILY SHOW ACCOUNT EXECUTIVE - Wells Fargo Center (Philadelphia, PA)
» GROUP EVENTS DEPARTMENT COORDINATOR - Wells Fargo Center (Philadelphia, PA)
» UTILITY SECURITY GUARD- PART TIME - Wells Fargo Center (Philadelphia, PA)
» SUPERVISOR - Wells Fargo Center (Philadelphia, PA)
» PART-TIME SECURITY & SERVICES POSITIONS - Wells Fargo Center (Philadelphia, PA)
» OPERATIONS MANAGER - Wells Fargo Center (Philadelphia, PA)
» SHUTTLE DRIVER - Wells Fargo Center (Philadelphia, PA)



Facility Operations/Security/Event Management: Event Operations/Management
EVENT COORDINATOR - BankUnited Center (Coral Gables, FL)

General Statement of Duties:          

The Event Coordinator position provides professional client services support while serving as the primary liaison between clients and facility departments to oversee all aspects of facility operations related to events. The Event Coordinator will be responsible for all events at the Fieldhouse at the BankUnited Center and will assist the Event Manager with event at the BankUnited Center.  Requires commitment to work a flexible and irregular schedule, including lengthy hours, early mornings, late evenings, weekends and holidays according to specific event agendas and assignments.

Areas of Responsibility:       

  • Responsible for advancing event information with show promoters, including event related cost estimates, building information and building floor plans for all events at the Fieldhouse
  • Communicating event related information to all departments within the facility including Operations, Maintenance, Technical Services, Box Office, Housekeeping, Finance, Parking and Security.
  • Manage event-staffing levels including Ushers, Ticket Takers, Event Staff, Emergency Medical Personnel, Police Department, Fire Department and Stagehands.
  • Properly interpret and make decisions in conformance with established state and local laws and facility policies.
  • Prepare billing information and work with the accounting department to settle events.
  • Assist with planning of changeovers with Operations team.
  • Coordinate equipment rentals with outside vendors for miscellaneous event related equipment.
  • Scheduling and posting Event Staff and Event Security for each event
  • Preparing Event Security Plan for each event, (with Event’s Security Director when applicable) executing Event Security.
  • Coordinating and communicating all relevant information for assigned events includes preparing and distributing Event Notices
  • Preparing Post Event Report for all events coordinated
  • Preparation of and submission of expenses for event settlement.  Attend settlement if required
  • Developing and updating Supervisor’s and Event Services Manuals
  • Continually improving Department’s performance and reputation
  • Perform other tasks as assigned by General Manager, Director of Facilities, Director of Finance, and Event Manager

Special Characteristics/Knowledge: 

  • Self-motivated with excellent interpersonal & communications skills & the ability to function & make management decisions in a fast paced high pressure environment
  • Ability to multi-task under time constraints
  • Ability to work effectively in a service oriented environment subject to frequently changing priorities
  • Ability to communicate clearly and concisely in the English language, both orally and in writing
  • Must be able to work independently
  • Must be able to respond calmly and make rational decisions, when handling conflicts
  • Ability to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days

Intellectual/Social demands:

  • While performing duties of this job, the employee is continuously asked to multi-task under time limits and with moderate to high pressure situations.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will frequently be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:

  • While performing the duties of this job, the employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines, faxes and printers.  Employee will constantly move about inside and outside various areas of the facility before/during /after events to interact with internal/external clients and supervise the work of employees during events.  Employee must constantly communicate via telephone, email and in-person with others and exchange accurate information.  Employee may occasionally be required due to business demands and event operations to lift and/or move up to 25 pounds.

Work Environment:

  • The duties of this position are performed indoors in an office and/or warehouse environment and outdoors as necessary and required by certain events.  The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during move-in days and event days.

Minimum Qualifications: 

  • Minimum of four (4) years of increasing responsibility in event management.
  • Graduate of an accredited four (4) year college with degree emphasis in management or industry-related field (i.e. entertainment, sports, meeting planning, recreation, and business).
  • Proficient in use of Microsoft Office programs; experience with AutoCAD preferred

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Facility Operations/Security/Event Management: Security
ASSISTANT NIGHT MANAGER - Citizens Bank Park (Philadelphia, PA)

QUALIFICATIONS:

                                   

  • Proficiency in Windows based word processing and spreadsheet application

  • Demonstrated ability to function in fast paced, high pressure environment

  • Self motivated and responsible, able to work independently

  • Excellent communication skills

  • Minimum 1-3 years experience in housekeeping supervision, union environment preferred

  • Must be willing and able to work overnight shifts

  • Ability to oversee individuals and groups, direct staff in the performance of housekeeping functions

  • Ability to delegate tasks to subordinates in an effective and efficient manner

  • Working knowledge of cleaning chemicals and custodial equipment

  • Efficiently and accurately maintain supply and equipment inventory for department

  • Experience in a high traffic, public assembly facility

  • Bachelor’s degree in Facility or Hospitality Management; or related field preferred

    JOB FUNCTIONS:

  • Plan and conduct routine meetings with housekeeping staff in order to distribute work assignments, reinforce safety and proper cleaning techniques

  • Perform routine inspects of all areas within scope of the housekeeping department, in order to ensure areas are up to cleaning standards, verify accuracy of daily routine sheets

  • Maintain record of daily routine sheets and cleaning projects schedule

  • Plan, schedule, and execute training session for housekeeping staff

  • Understand and enforce all Global-Spectrum polices

  • Ability to work weekends, holidays, and overnight shifts as needed based on the needs and event schedule of the facility.

  • Perform other duties and responsibilities as assigned

    EOE, DFWP


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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS MANAGER - Clovis Civic Center (Clovis, NM)

QUALIFICATIONS:       - College or Technical degree required

                           - Bachelor’s Degree preferred

- Minimum of one (1) year experience in facility operations management

- Must show demonstrated knowledge of supervisory skills and experience in work crew supervision in facility operations

- Ability to beyond normal business hours, including but not limited to nights, weekends, and select holidays as required.

 

 

 

JOB SUMMARY:                     

Utilizing independent judgment, the Operations Manager manages, supervises and coordinates the day-to-day operations of the facilities, including engineering, maintenance, set-up / changeovers, custodial/housekeeping, and grounds keeping. Provides overall administrative planning, direction, and policies to operating managers, assuring the highest quality service program to assure rebooking of events. Ensures an effective and cost-efficient program by controlling departmental operating budget. Ensures tenant requirements are met and facility rules, regulations and policies are adhered to, by serving as a liaison between the facility and tenants; assists tenants in the planning of their own events; and performs related responsibilities as required. May be required to work extensive hours including nights and weekends. Supervise and train up to twenty part-time employees at any given time and have the authority to hire or fire and the authority to make recommendations for hiring and firing of employees. Provides highly responsible staff assistance to the General Manager.
 

 

 

 

JOB FUNCTIONS:          - Oversees overall daily operation and maintenance of the convention center and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, etc.

- Oversees the advancing and communicating event information to the appropriate departments and staff

                           - Oversees Custodial services for entire facility

- Oversees the operation of event set-up and tear-down, i.e stage risers, chairs, tables, etc.

- Administers and negotiates contracts with outside vendors including pest control, seasonal landscaping, snow removal, and service maintenance contracts

- Acts as liaison with City Services for numerous facility related functions (City Codes, Parking, Licenses, permits, etc.)

- Oversees Event Service Staff; hiring, training, supervision

                           - Responsible for Health & Safety compliance

                           - Other duties as assigned by General Manager

Special Characteristics and Knowledge:

• Multitask oriented, organized, and focused on customer service.
• Procedures, methods, and techniques of marketing and sales.
• Modern office methods, procedures, and equipment.
• Events scheduling and booking procedures.
• Accurate financial reporting.
• Proficient knowledge of Word, Excel, Outlook and PowerPoint; training on industry specific software will be provided.

EOE. DFWP.


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Facility Operations/Security/Event Management: Event Operations/Management
EVENT MANAGER - Clovis Civic Center (Clovis, NM)

Qualifications:

• Minimum of Associates’ Degree; Bachelor’s Degree is preferred.
• Minimum of one (1) year of experience in Event or Facility Management.
• Candidate should possess leadership, supervisory, and organizational skills and be able to function in a multi-task environment.
• Strong written and oral communication in the English language is vital.
• Proficient in use of Microsoft Word & Excel.
• Ability to work beyond normal business hours, including but not limited to nights, weekends, and select holidays as required.

 

Job Summary: 
The Event Manager is responsible for planning, organizing and controlling events within the facility as assigned and monitors the logistical interfacing of these events, to include but not limited to preparing event outlines and scaled drawings of event areas and coordinating equipment distribution and event billing. The duties will include all event coordination tasks after events are booked through their conclusion. Ensures tenant requirements are met and facility rules, regulations and policies are adhered to, by serving as a liaison between the facility and tenants; assists tenants in the planning of their own events; and performs related responsibilities as required. May be required to work extensive hours including nights and weekends. Supervise and train up to twenty part-time employees at any given time and have the authority to hire or fire and the authority to make recommendations for hiring and firing of employees.
 

Job Functions:

• Meet with facility clients prior to events and assist in determining event needs to advance shows; schedule related staff; provide information and direction to operations and support staff including audio/visual, telecommunications, set-up, custodial, maintenance, security, and admissions personnel.
• Prepare drawings, layouts, diagrams, instructions, set-up requirements and supporting documentation for each event and distribute to appropriate staff; communicate changes before and during events.
• Submit service request to appropriate divisions and departments to schedule event staff according to client request; meet with clients to resolve set-up changes; ensure compliance with applicable fire, building and safety codes.
• Serve as a facility representative at events by enforcing facility policies and procedures throughout each event.
• Identify and resolve event problems and public complaints.
• Prepare written cost estimates to prospective clients; coordinate and settle event financials.
• Hire, train, supervise and evaluate event staff including ushers, ticket takers, security, parking and merchandise as well as promoting and ensuring the “How you doing?” customer service program is adopted and well performed by all staff.
• Receives, responds to and resolves complaints from tenants and patrons.
• Monitor part-time event staff hours using eTime; allocate hours to each event worked; approve time worked at the end of each pay period.
• Perform related duties and responsibilities as required.
 

Special Characteristics and Knowledge:

• Multitask oriented, organized, and focused on customer service.
• Procedures, methods, and techniques of marketing and sales.
• Modern office methods, procedures, and equipment.
• Events scheduling and booking procedures.
• Accurate financial reporting.
• Proficient knowledge of Word, Excel, Outlook and PowerPoint; training on industry specific software will be provided.

EOE, DFWP


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Facility Operations/Security/Event Management: Event Operations/Management
EVENT SERVICES COORDINATOR - Conference Center & Event Services, Niagara Falls (Niagra Fallsa, NY)

SUMMARY:            

Coordinator plans and coordinates multiple events; supervise the work of facility event staff; serve as liaison between facility users and facility staff, service providers and other stakeholders.  Provides support and assistance with Catering activities.  Is active in the profitable management of concessions operations and conducts administrative support as necessary.

JOB DUTIES:

§  Communicate and meet with facility customers in advance of events and assist in determining event needs

§  Supervise operations and support staff including housekeeping, set-up, utilities, maintenance, security, and banquet/event staff

§  Coordinate facility events with exclusive and outside service contractors including food & beverage, audio/visual, telecommunications, decorators, etc.

§  Prepare pre-event cost estimates for facility customers

§  Prepare written details and requirements for each event; prepare floor plans and ensure compliance with applicable fire, building, and safety codes; communicate changes before and during events.

§  Assist with developing event security and staffing plans for assigned events; submit requests for additional medical and security staff; supervise event staff during events

§  Serve as a facility representative at events; facilitate pre and post-event walk through to assess facility condition; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints; problem solve as necessary

§  Prepare written evaluations of assigned events; calculate, prepare, and submit summary billing statements

§  Answer questions and provide information to facility customers; conduct facility tours as needed

§  Ensures total compliance with all alcohol service policies. 

§  Perform other duties as required

QUALIFICATIONS:

§  Bachelors degree from an accredited college or university with major course work in facility management, hospitality management, marketing, public relations, business management, or other related field

§  Additional years of experience may be substituted for formal education

§  Graduate of IAAM Public Assembly Facility Management School preferred

 

 

 

Knowledge Of:

§  Operational characteristics of event management

§  Customer Service practices

§  Crowd management and control techniques

§  Fire and public safety regulations

§  Basic understanding of food service practices

§  Basic understanding of A/V equipment and systems

§  Terminology used in entertainment and convention/conference settings

§  Relevant federal, state, and local regulations

§  Must have computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and internet software

§  Familiar with inventory cost control and menu planning

§  Cash handling abilities

Ability To:

§  Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives

§  Establish and maintain effective working relationships with staff, contractors and facility users

§  Work a flexible and sometime demanding schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days

 

ACCOUNTABILITIES:

§  Plan and monitor event activities to ensure smooth running, efficient events and maximum customer satisfaction.

AUTHORITY:

§  Determines and prepares written report of event requirements

§  Prepares event estimate for client

§  Develops staffing plans and supervises event staff during events/evaluates event staff performance

§  Directs service contractors

 


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Facility Operations/Security/Event Management: Event Operations/Management
EVENT MANAGER - Durham Convention Center (Durham, NC)

SUMMARY:            

Event Manager plans and coordinates multiple events; supervise the work of facility event staff; serve as liaison between facility users and facility staff, service providers and other stakeholders.  Provides support and assistance with catering, meetings, special events and convention activities.  Is active in the profitable management of concessions operations. 

JOB DUTIES:

§  Communicate and meet with facility customers in advance of events and assist in determining event needs

§  Supervise operations and support staff including housekeeping, set-up, utilities, maintenance, security, and banquet/event staff

§  Coordinate facility events with exclusive and outside service contractors including food & beverage, audio/visual, telecommunications, decorators, etc.

§  Up-sell food & beverage packages to customers to assist in increasing overall revenues for facility and ensure customers are meeting contracted minimum guarantees. 

§  Prepare pre-event cost estimates for facility customers

§  Prepare written details and requirements for each event; prepare floor plans and ensure compliance with applicable fire, building, and safety codes; communicate changes before and during events.

§  Develop event security and staffing plans for assigned events; submit requests for additional medical and security staff; supervise event staff during events

§  Serve as a facility representative at events; facilitate pre and post-event walk through to assess facility condition; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints; problem solve as necessary

§  Prepare written evaluations of assigned events; calculate, prepare, and submit summary billing statements

§  Answer questions and provide information to facility customers; conduct facility tours as needed

§  As assigned, conduct a variety of industry related studies and recommend modifications to departmental service delivery methods and operational policies and procedures as appropriate

§  Assists in the overall effective management of Catering and Concession operations

§  Ensures total compliance with all alcohol service policies. 

§  Generates employee schedules and verifies employee time. 

§  Perform other duties as required

QUALIFICATIONS:

§  Bachelors degree from an accredited college or university with major course work in facility management, hospitality management, marketing, public relations, business management, or other related field

§  Additional years of experience may be substituted for formal education

§  Graduate of IAAM Public Assembly Facility Management School preferred

Knowledge Of:

§  Operational characteristics of event management

§  Customer Service practices

§  Crowd management and control techniques

§  Fire and public safety regulations

§  Basic understanding of food service practices

§  Basic understanding of A/V equipment and systems

§  Terminology used in entertainment and convention/conference settings

§  Relevant federal, state, and local regulations

§  Must have computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and internet software

§  Valid food handlers certificate if required by state or county of venue

§  Valid Alcohol service permit if required by state of county of venue

§  Familiar with inventory cost control and menu planning

§  Cash handling abilities

Ability To:

§  Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives

§  Establish and maintain effective working relationships with staff, contractors and facility users

§  Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days

ACCOUNTABILITIES:

§  Plan and monitor event activities to ensure smooth running, efficient events and maximum customer satisfaction.

AUTHORITY:

§  Determines and prepares written report of event requirements

§  Prepares event estimate for client

§  Develops staffing plans and supervises event staff during events/evaluates event staff performance

§  Directs service contractors


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Facility Operations/Security/Event Management: Conversion Crew
CONVERSION CREW LEAD - Gila River Arena (Glendale, AZ)

 Job Summary

The Conversion Crew Lead assists in the supervision of the conversions to accommodate sports, entertainment and concert productions and ensures that conversions are completed safely, in the configuration needed for each event, and in a timely, thorough manner. 

Tasks and Responsibilities:

  • Shall assist the Supervisor during the overnight activities of the Conversion department to include appropriate flooring, risers and portable seating, etc.; personally performs tasks as needed.

  • Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

  • Other duties as deemed necessary or as directed                                                                                                                 

    Required Knowledge/Skills/Job Qualifications:

Knowledge, Skill and Ability

  • Knowledge of conversion process and procedures.

  • Demonstrated sound organizational, coordinating and personal interface skills.

  • Proven job reliability, diligence, dedication and attention to detail.

  • Must be flexible with working nights, weekends, and holidays.

Education and Formal Training:

  • High school diploma or GED required.

Material and Equipment Used:

  • Forklift, power tools and hand tools.
  • Company vehicles.

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Facility Operations/Security/Event Management: Event Operations/Management
DIRECTOR OF OPERATIONS AND EVENTS - Hangar Sport & Events Centre facility at Downsview Park (Toronto, ON)

Job Summary: The Hangar Sport and Events Centre is situated in the north end of the City of Toronto, and is located on the grounds of Downsview Park.  The facility consists of four indoor soccer fields, 5 indoor beach volleyball courts, a ball hockey arena, and three outdoor full size artificial turf soccer fields.  Over 600,000 people make their way through the facility on an annual basis.  The operation also consists of several outdoor event locations that can accommodate patrons from anywhere between 1,000 and 40,000.  Some of the biggest names in the entertainment industry including the Rolling Stones and AC/DC have performed at the site, and hundreds of cultural and community events have also taken place at Downsview Park over the years.

The Director of Operations & Events is the senior staff person of The Hangar Sport and Events Centre, and will be responsible for planning, directing, and managing the day-to-day operations of all the facilities including event services, operations, housekeeping, maintenance, systems engineering, safety and security. Supervision is exercised over professional staff and front line staff that direct these sections in day-to-day operations. Further responsibility includes the development of policies that govern the operation of programs. The incumbent will provide overall direction for his or her area to deliver the highest quality service program to ensure booking / rebooking of events and satisfied customers. The Director of Operations & Events will ensure an effective and cost-efficient program by maximizing revenue opportunities and controlling departmental operating budgets.

Job Functions / Areas of Responsibility:

  • Direct and manage the day-to-day functions of the marketing, event services, operations, housekeeping, maintenance, and safety and security departments.

  • Administer the facility’s operating and capital budgets.

  • Recruit, select, lead, motivate, and evaluate direct reports; provide or coordinate training as needed; work with employees to correct deficiencies; implement discipline and termination procedures.

  • Work with direct reports in the day-to-day management of their various departmental disciplines; review and evaluate processes and results; identify and resolve deficiencies and challenges.

  • Develop and implements programs, policies, and procedures for the facility to increase efficiency.

  • Oversee the facility’s contracted service partners (food & beverage, telecommunications, a/v, stagehands, post event cleaning etc.).

  • Develop or direct the development and preparation of comprehensive management reports and manuals (i.e. Operations Manual, Event Handbook, Annual Sales & Marketing Plan, Annual Preventative Maintenance Plan, Annual Facility Report, Booking Policies, Fire Code Rules & Regulations, etc.).

  • Represent the venue as needed at various meetings.

  • Establish and maintain effective working relationships with staff, the owner, facility stakeholders and facility users.

  • Oversee the communicating of event information to the appropriate departments and staff.

  • Oversee the operation of event set-up and tear-down.

  • Acts as liaison with the City for numerous facility related functions (City Codes, Parking, Licenses, permits, etc.).

  • Oversees Event Service Staff; hiring, training, supervision.

  • Perform other duties and responsibilities as assigned.

     

Qualifications:

  • Minimum 5 years’ experience of increasing responsibility in public assembly/sports and entertainment facility operations management.

  • Minimum 3 years of direct supervisory experience at the Manager level.

  • Bachelor’s Degree or better from an accredited college or university in public assembly facility management, business administration, engineering or a related field (Other combinations of experience and education that meet these requirements may be substituted).

  • Significant experience in budget preparation and control, staff management, and leadership.

  • Working knowledge of various maintenance systems, event services, and safety and security protocols.

  • Experience in contract implementation, including facility use license agreements, technical riders, service agreements, and sponsorship agreements.

  • Excellent customer service skills and client management skills.

  • Familiarity with Health and Safety regulations, Building and Fire Codes, AODA, and other employment regulations.

  • Excellent communication skills and interpersonal skills.

  • Ability to work beyond normal business hours, including, nights, weekends, holidays and extended days as required.

We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.


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Facility Operations/Security/Event Management: Maintenance
HVAC MECHANIC - Miami Beach Convention Center (Miami Beach, FL)

SUMMARY:

This position is responsible for the day to day operations and handling of A/C and mechanical maintenance on equipment.  Also develops, operates and maintains all H.V.A.C systems and assures all package units and refrigeration units are given technical attention. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Operate and maintain computerized HVAC equipment.  Work in conjunction with the electrical department on fire alarm system and energy management programs; perform maintenance on HVAC with electrician as required.

  • Repair and maintain HVAC equipment.

  • Repair and maintain pumps related to HVAC.

  • Ability to work with and evaluate outside service contractors.

  • Monitor chemical treatment to cooling towers and chillers.

  • Monitor event schedules, start up of equipment, monitoring, and shut down as required.

  • Performs plumbing maintenance to the fire sprinkler system to the degree approved by the AC Supervisor and Chief Engineer.

  • Performs plumbing maintenance and repair to all center plumbing and atmospheric control systems including sprinkler systems and fountains.

  • Inspect and monitor internal systems and physical plant equipment as required.

  • Assist external maintenance contractors

  • Assist Inventory Manager in maintaining adequate inventory of parts and tools.

  • Other duties as assigned.

     

    SUPERVISORY RESPONSIBILITIES:

    This position does not have supervisory responsibilities.

     

    QUALIFICATIONS:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

     

    EDUCATION AND EXPERIENCE:

    Knowledge of H.V.A.C. systems and refrigeration.

    Requires 3 to 5 years of HVAC and plumbing experience in a public assembly facility.

    SKILLS AND ABILITIES:

    Demonstrated plumbing and welding expertise and knowledge sufficient to assume responsibility for a large facility.

    Demonstrated atmospheric control experience by correctly operating chiller, automatic pump systems, air handlers, hot water heaters, and other related equipment.

    Ability to read and understand blueprints and sketches and follow written and verbal instructions.

    Ability to perform duties with minimal supervision.

    Ability to work irregular hours, including weekends, evenings, and holidays.

    Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management.

    Ability to read blueprints and diagrams.

    Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours.

    COMPUTER SKILLS:

    To perform this job successfully, an individual should have the knowledge of computer and Microsoft Office.

    CERTIFICATES, LICENSES, REGISTRATIONS:

    Requires journeyman’s license in HVAC.

    Required to hold a certified E.P.A license.

     

    PHYSICAL DEMANDS:

    These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the HVAC Mechanic Job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the HVAC Mechanic Job.

    While performing the responsibilities of the HVAC Mechanic, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. The employee is constantly required to exert various types of physical exertion, such as prolonged reaching, bending, kneeling, and lifting. Vision abilities required by this job include close vision.

    WORKING CONDITIONS:

    While performing the responsibilities of the HVAC Mechanic, these work environment characteristics are representative of the environment the HVAC Mechanic will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the HVAC Mechanic Job. 

     

The HVAC Mechanic works in indoor and outdoor work settings with mild to adverse exposure to environmental hazards.  The incumbent must be able to climb stairs and ladders and walk long distances to access all areas of the facility. The noise level in the work environment is usually mild to loud. Incumbents in this position work in varying settings and will be subject to noise and atmospheric conditions such as fumes, odor, dust, etc.

This job description portrays in general terms the type and level (s) of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent.  The knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.  The company reserves the rights to modify, supplement, delete, or augment the duties and responsibilities specified in the job description, in the company’s sole and absolute discretion.  Duties other than those expressly specified may be assigned from time to time.


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Facility Operations/Security/Event Management: Engineering
PART-TIME ENGINEER - Overland Park Convention Center (Overland Park, KS)

Job Title:                                  Part-Time  Engineer

Reports to:          Chief Engineer

 

SUMMARY:

Skilled mechanical work in the operation and maintenance of heating and/or air conditioning and accessory equipment in a major facility and related work as required. The engineer is responsible for the operation and maintenance of the heating and/or air-conditioning and accessory equipment on an assigned shift. General assignments and standard operating instructions are established by a superior but employee is expected to perform routine work with no immediate supervision. Employee may supervise the work of semi-skilled helpers.

JOB DUTIES: (including but not limited to)

  • Starts pumps and adjusts valves.
  • Checks equipment for proper watch level, steam pressure and valve operation.
  • Operates and regulates compressors, fans, radiators, water heaters and water softeners.
  • Cleans and maintains pumps, screens, filters, strainers, pipes and other equipment.
  • Performs miscellaneous repair work incidental to operating duties.
  • Keeps records of operations, temperatures, pressures, fuel consumed etc.
  • Locates and replaces burned out lighting fixtures.
  • Assists in the set-up and take down of electrical needs for certain events.
  • Performs preventative maintenance and other work orders.
  • All other duties as assigned by the Chief Engineer.

 

QUALIFICATIONS:

 

  • Good knowledge of the methods, principles and practices involved in the operation and maintenance of steam-generated equipment, ventilating and air-conditioning systems and similar equipment and machinery.
  • Skill in the use of standard hand tools used in the repair of boilers, pipes, valves and similar equipment.
  • Ability to follow written and verbal instructions and to prepare operating and related records.
  • Experience in the operation and maintenance of steam and various types of heating and air conditioning equipment.
  • Completion of high school or trade school.

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Facility Operations/Security/Event Management: Conversion Crew
EVENT SERVICES STAFF (Part-Time) - Overland Park Convention Center (Overland Park, KS)

Reports To:  Event Services Supervisor

Supervises:  None

Status:   Part-Time; Hourly; Nonexempt

Compensation:  $9.00/hour

Summary:
Global Spectrum seeks skilled, motivated and reliable individuals to fill the partl time position of Showcare/Setup Worker for the Overland Park Convention Center. Under direct supervision from an Event Services Supervisor, Event Services perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. Other duties include, but are not limited to, operating various types of cleaning equipment, forklifts and scrubbers. In the absence of an Event Services Supervisor, Event Services may receive instruction from the Event Services Lead, Director of Events, Event Manager or Manager on Duty.

Requirements:
• Must have high school diploma or equivalent GED and must be able to read and write at a level necessary for successful job performance
• Must be 18 years of age or older
• Must be available to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays
• Must be able to stand and walk for long periods of time and lift objects up to 50 pounds
• Possession of, or ability to obtain a valid Kansas or Missouri driver’s license or identification card

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you live in the Overland Park, KS area?
2. YES / NO: Are you able and willing to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays?
3. YES / NO: Are you 18 years of age or older?


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Facility Operations/Security/Event Management: Food/Beverage Management
Sous Chef - Penticton Trade and Convention Centre (Pentiction, BC)

Summary:

To oversee the direction of the kitchen’s daily activities in accordance with current policies and objectives, profitability and a positive work environment. Responsible for assisting Executive Chef with over all kitchen operations, food cost and labor cost.

Essential Job Functions:

  • Ensure budgeted food percentages are achieved through effective control measures.

  • Control labor Cost Percentages

  • Ensure purchasing and preparation meet to set standards

  • Supervise all set up, prep and breakdown activities.

  • Coordinate storage, maintenance and repair of kitchens.

  • Assist Chef in training and development of kitchen staff skills and ongoing training of current and new staff.

  • Maintain a positive and compliant employee relations climate.

  • Ensures compliance to health and sanitation and safety regulations

  • Assist Chef in records keeping and administration requirements to include work schedules and production lists.

  • Promote teamwork among staff through effective communication, follow through and goal setting

  • Other duties and/or projects as assigned.

    Knowledge, Skills and Abilities:

  • Technical proficiency and experience demonstrating verifiable knowledge of food preparation methods.

  • Able to work with and positively interact with diverse personalities.

  • Must have active listening skills and effective communication skills.

  • Ability to develop results oriented staff through effective training, evaluation, motivation, coaching and counseling.

  • Ability to positively distribute responsibility to others to meet objectives and achieve desired results.

  • Ability to recognize problems and to creatively and expeditiously find solutions.

  • Ability to be self directed.

  • Ability to work flexible hours.

    Requirements:

  • Minimum of 3 years kitchen management experience.

  • Able to demonstrate verifiable track record.

  • Professional appearance and presentation required.

  • Knowledge and skill in computer software.

  • Maintain a current Food Handlers card.

  • Ability to obtain and maintain certification in a nationally recognized sanitation program.

    Physical Demands and Work Environment:

     

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    This job requires extensive and continuous walking and standing, lifting up to 50 pounds, clear vision close up and at a distance, ability to withstand heat from kitchen, ability to use hands/fingers to finger, feel, touch and use tools, instruments and controls. The noise level in this work environment is moderate to loud.

    Please send resume to Paul Johnston – paul.johnston@penticton.ca – fax 250-490-2355

    EOE, DFWP

     


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Facility Operations/Security/Event Management: Food/Beverage Management
DIRECTOR OF FOOD AND BEVERAGE - Pueblo Convention Center (Pueblo, CO)

Job Summary:

The Director Food & Beverage is responsible for the efficient, professional and profitable operation of facility.  This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. 

Essential Job Functions:

  • Ensure legal, efficient, professional and profitable operation of the assigned venue.

  • Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, labor and product costs, wage and salary control, P&L financial statements.

  • Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.

  • Oversee scheduling and labor allocation.

  • Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.

  • Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.

  • Directs and assists managers in preparing and attaining future goals.

  • Provides each manager with the proper direction and follows up on all assignments.

  • Inspects the operation on a regular basis to ensure that the established quality standards are maintained.

  • Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.

  • Develops an effective management team.

  • Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work.

  • Evaluates each manager’s performance and makes recommendations for their improvement.

  • Reviews and assists in the development of menus and marketing plans with the appropriate department heads.

  • Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.

     

    Knowledge, Skills and Abilities:

  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.

  • Ability to make sound business/operations decisions quickly and under pressure.

  • Ability to speak, read, and write in English.

  • Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.

  • Ability to work well in a team-oriented, fast-paced, event-driven environment.

  • Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.

  • Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.

  • Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to PCC.

  • Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).

  •  Ability to handle cash accurately and responsibly.

  • Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.

  • Ability to work independently with little direction.

     

    Education and Experience:

  • MA or MS; BA or BS with business-related major; accounting minor or credits preferred.

  • Minimum 5 years management experience in food-related or concessions industry.

  • Concessions Manager Certificate from the National Association of Concessionaires.

  • Nationally recognized, advanced food service sanitation training course certification.

    Physical Dimensions:

    Performing the duties of this position involves extensive and continuous standing and walking. Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl.  The employee is frequently required to lift up to 50 pounds.  The vision requirements include the ability to adjust focus, peripheral vision and close vision.


    EOE.DFWP.


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Facility Operations/Security/Event Management: Event Guest Relations
EVENT COORDINATOR - South Okanagan Events Centre (Pentiction, BC)

Qualifications:   

  • College Degree in related field preferred, equivalent work experience will be considered
  • Excellent organizational skills including the ability to manage conflicting timelines
  • Excellent interpersonal & communication skills
  • Ability to function in a fast-paced, constantly changing, high-pressure environment
  • Proficient in use of Microsoft Office and Auto CAD

·         Able to work flexible and sometimes demanding schedule, including nights, week-ends and holidays

 

Job Functions:

  • Prepare event estimates as determined by requirements of event
  • Coordinate event seating layouts with box office
  • Advance event requirements with tour production managers and tenant team liaisons
  • Prepare event data sheets prior to each event for venue personnel
  • Communicate event details to venue staff, contractors and tenants
  • Prepare and present event previews/reviews at weekly staff meeting
  • Assist with hiring, training, scheduling and managing event staff
  • Act as venue liaison with all parties involved in event
  • Coordinate and settle all event financial matters with Finance Department
  • Prepare post event reports for all events coordinated
  • Work at continually improving departments and venues performance and reputation

·         Other duties and responsibilities as assigned


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Facility Operations/Security/Event Management: Event Operations/Management
EVENT COORDINATOR - Spectra Venue Management (Virginia Beach, VA)

Summary:

 

Serves as event coordinator providing professional client services support while serving as a liaison between clients and facility departments to oversee all aspects of facility operations related to events.  Oversees volunteer usher program providing support and guidance to the volunteer coordinator.

 

Qualifications:           

 

- College Degree preferred, equivalent work experience will be considered

- Strong management, motivational & organizational skills

- Excellent interpersonal & communication skills

- Demonstrated ability to function in a fast-paced, high-pressure environment

- Proficient in use of Microsoft Office, Volgistics and Smartdraw software experience desired

- Willingness to work nights, weekends, and holidays above and beyond normal working hours

- Must be able to work independently and be self-motivated

- Must be able to sit, stand or walk for long periods of time (minimum of 4 hours)

- Must be able to work varied shifts including nights, weekends and holidays

- Previous event and volunteer management experience preferred     

Job Functions:           

- Act as liaison for building with all parties involved in the event on event day.

- Coordinate event requirements with caterers, client and building staff.

- Prepare data sheet for building personnel prior to each private event.

- Present event reviews in weekly wrap up meeting.

- Assist with all recruiting, training and managing of house and area managers, and volunteers.

- Assist with the scheduling of all house and area managers, EMT, security and volunteer ushers for all events.

- Manage volunteer program including policies, procedures and standards of volunteer service.

- Serve as manager on duty as required by General Manager.

- Communicate with building staff all requirements prior/during/post event schedule.

- Answer incoming event request forms for private room rentals.

- Participate in event previews/reviews in weekly Production staff meeting.

- Assist Event Manager with documents distributed to all departments.

- Assist Event Manager with implementation of new programs.

- Other duties and responsibilities as assigned

 

 

EOE. DFWP.


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Facility Operations/Security/Event Management: Event Operations/Management
BUILDING COORDINATOR - Spectra Venue Management (Des Moines, IA)

SUMMARY:

The Building Coordinator oversees the areas of housekeeping, grounds maintenance, room sets and convention services of the Iowa Events Center. The Building Coordinator must be able to lead crews (10+) in housekeeping and set ups; responsible for daily check lists and labor allocation sheets.

 

ESSENTIAL FUNCTIONS (including, but not limited to…):

§  Leads teams of 10+ in housekeeping and set ups

§  Trains and motivates part time staff in daily activities

§  Responsible for thorough execution of daily check lists

§  Promptly reports any concerns or personnel issues to Operations Management

§  Verifies and reports information from daily cleaning checklists throughout facility

§  Responsible for filling out and verifying quality room sets and other event paperwork

§  Operates an assortment of equipment including: forklifts, pallet jacks, buffers/burnishers, rider sweepers/scrubbers, walk behind scrubbers, blowers, vacuums, snow removal equipment and others as needed.

§  Handle folding chairs, stacking chairs, tables of various shapes and sizes, drapery and skirting

§  Responsible for safe use of various supplies including a variety of cleaning chemicals, mops, brooms, shovels and scrapers in completion daily tasks

§  Responsible for accurately completing room sets

§  Direct housekeeping, set up crews, and temporary staff during events

§  Provide excellent customer service assistance to internal and external clients

§  Exemplify the How You Doin philosophies

NON ESSENTIAL FUNCTIONS:

§  Perform other duties as assigned

QUALIFICATIONS: 

§  High school diploma, GED or equivalent required

§  Must have a demonstrated ability to function in a fast paced, high-pressure environment

§  Ability to read and accurately interpret event resumes for room sets

§  Ability to handle multiple tasks at one time and meet deadlines

§  Experience in public facility strongly preferred

§  Familiarity with OSHA requirements

§  Demonstrated experience in handling multiple tasks at one time and meet deadlines

§  Demonstrated ability and proficiency with various event sets

§  Complete and pass onsite forklift Forklift Certification class within 6 months position

§  Must have demonstrated ability to lead large teams of 10+ employees with minimal direction

§  Superior interpersonal and communication skills

§  Ability to work both independently and as part of a team

§  Ability to communicate clearly and concisely in the English language, both orally and in writing

§  Possession of or ability to obtain a valid drivers license highly desirable

§  Demonstrated self-starter

§  Must have open availability to work long hours including nights, weekends and holidays.

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

§  While performing duties of this job, the employee is frequently asked to multi-task under time constraints and with moderate to high pressure situations.  Position requires constant attention to precise details and accuracy of specified standards including: following verbal, written and diagram instruction, following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will frequently be in leadership role; this requires directing others verbally and/or in writing to complete tasks in prescribed time frame. This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. This position requires employee to frequently work both independently and as part of a team for variety of tasks. 

Physical demands:

§  While performing duties of the job, the employee frequently lifts and moves facility equipment, supplies and/or tools.  Employee will constantly move about inside and outside various areas of the facility before/during/after events; position will require employee to frequently bend, stoop, or crouch in order to set-up, tear down or clean in various areas of the building and grounds.  Employee will occasionally be required to identify or match colors/tones of furniture, dance floor, carpet or other items as necessary.  Employee will as needed operate various machines in cleaning and maintenance of building; employee will constantly communicate via radio and in-person with staff to exchange accurate information. Employee may frequently be required due to business demands and event operations to lift and/or move up to 75 pounds.

 

Work environment:

§  The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time.  The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment and moderate to loud during event days when equipment is in operation.

 

This job description is subject to change.

EOE.DFWP

 

                         


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Facility Operations/Security/Event Management: Event Operations/Management
FACILITY OPERATOR - Spectra Venue Management (Oshawa, ON)

SUMMARY:

As a valuable member of the Operations team, you will deliver championship, customer friendly service throughout the organization. Under the direction of the Operations Manager and Assistant Operations Manager, you will be directly involved in the daily operations of the facility.

ESSENTIAL JOB FUNCTIONS:

  • Operate ice resurfacer and all related assigned duties necessary for the safe operation – blade changes, oil changes and daily greasing schedules
  • Maintain a professional level of ice quality with daily assigned maintenance
  • Assist in directing all P/T staffing including the delegation of daily duties
  • Understand and maintain records and logbook entries related to the refrigeration plant and other life safeties equipment
  • Climb stairs and be able to lift 50-75lbs unaided
  • Responsible for opening and closing the facility – including arming, disarming and security checks
  • Good knowledge of hand and power tools
  • Basic knowledge of building repairs/maintenance such as plumbing, drywall, picture installs, bulb changes, etc…
  • Comprehend, communicate and execute clear instructions for event set ups
  • Lead small crews setting up for events using folding chairs, staging, drapery, stacking chairs and tables of various shapes and sizes
  • Perform daily cleaning requirements/projects and able to communicate proper cleaning procedures to employees
  • Work independently to complete a list of tasks in a timely fashion to the desired standard
  • Establish and maintain effective working relationships with staff and facility users.
  • Must express a willingness to learn and adapt to a changing work environment
  • Handle multiple tasks at one time and meet strict deadlines
  • Possess superior interpersonal and communication skills in a fast paced, high-pressure environment
  • Must be able to work a flexible schedule including early mornings, days, evenings, overnight, weekends and holidays.
  • Adhere to all Global Spectrum service standards and policies including Health & Safety
  • Work in compliance with the provisions of the Occupational Health & Safety Act

NONESSENTIAL JOB FUNCTIONS:

  • Perform other duties as assigned by the Operations Manager and/or the Assistant Operations Manager

PREFERRED QUALIFICATIONS

Experience:

  • Basic knowledge of HVAC systems, Arena Refrigeration systems and BAS controls
  • Previous experience operating an ice resurfacer and use of all ice equipment & tools
  • Basic computer knowledge – Outlook, Excel, Word

Education / Training:

  • Must possess or be able to obtain a TSSA Class B refrigeration certificate, within one year of hire date
  • Any post-secondary education in a related field is considered an asset
  • C.I.T Certification through the ORFA is desired
  • Fork lift certification is an asset
  • First Aid & WHMIS trained

 

PHYSICAL DEMANDS & WORK ENVIRONEMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the essential functions of the job, the employee is required to move tables, chairs, couches, barricades, etc.; operates ice resurfacer and related ice equipment; long periods of time standing on your feet and constantly moves about the arena and event sites before, during and after events to service clients and assist staff; constantly communicates via two-way radio, cell phone, email and in-person with others to exchange accurate information.

Work Environment:

The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.

E&OE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you legally entitled to work in Canada?
2. Do you currently possess a Class B Refrigeration Certificate or any related Certifications?
3. Do you have experience operating an ice resurfacer?


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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS SUPERVISOR - Spectra Venue Management (Des Moines, IA)

SUMMARY:

The Operations Supervisor provides direct supervision to full and part time Building Attendants, specifically in the areas of housekeeping, room sets and conversions at the Iowa Events Center.

ESSENTIAL FUNCTIONS (including, but not limited to…):

§  Assume management responsibility for all services and activities involved in the operations of all arena and exhibition hall spaces

§  Select, train, motivate and evaluate full and part time staff

§  Provide staff training for all employees (including temporary workers)

§  Deliver and follow up on Performance Improvement procedures on a timely basis

§  Ensure staff is working safely and are aware of proper safety guidelines

§  Responsible for execution of and compliance with Union Contracts

§  Provide or coordinate staff trainings and safety programs

§  Works with employees to correct deficiencies; implement discipline and termination procedures in a timely fashion

§  Assist in the planning, directing, coordinating and reviewing the work plans for facility operations

§  Review and understand event documents in order to forecast staffing and equipment needs for all arena & convention events

§  Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures and implement adjustments as necessary within assigned responsibilities

§  Coordinate facility arrangements with concessionaires and AV

§  Oversee changeover and housekeeping crews

§  Schedule appropriate changeover and housekeeping crew to accurately and efficiently set up, clean and tear down events and adjust/notify employees as necessary

§  Maintains departmental equipment; notify Operations Manager when repairs are needed

§  Provide excellent customer service assistance to internal and external clients

§  Exemplify the How You Doin philosophies

NON ESSENTIAL FUNCTIONS:

§  Perform other duties as assigned

QUALIFICATIONS: 

§  High school diploma (or equivalent)

§  Minimum of two (2) years experience in an operations position in an arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination

§  A degree in Facility Management or related field is an acceptable substitution for years of experience

§  Must have ability to function in a fast paced, high pressure environment

§  Familiarity with OSHA requirements

§  Possession of forklift certification within 90 days of employment

§  Possess superior interpersonal and communication skills

§  Ability to communicate clearly and concisely in the English language, both orally and in writing

§  Must have the ability to work long hours including nights, weekends and holidays

§  Self-motivated and have excellent organizational skills

§  Possess valid driver’s license or have the ability to acquire

§  Ability to work independently and as part of a team

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

§  While performing duties of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following verbal, written or diagram instruction, following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employee in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical demands:

§  While performing duties of this job, the employee occasionally lifts and moves facility equipment and/or tools.  Employee will frequently move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees; position will require employee to occasionally bend, stoop, or crouch in order to evaluate and inspect equipment and building infrastructure; employee will as needed operate fork lift, high lift in assessment of and maintenance of the building and equipment. Employee will occasionally be required to identify or match colors/tones of furniture, dance floor, carpet or other items as necessary.  Employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines and printers; employee will constantly communicate via telephone, email and in-person with others and exchange accurate information. Employee will occasionally as maintenance, operations, emergency situations or business demands lift up to 75 pounds

Work environment:

§  The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time.  The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment and moderate to loud during event days when equipment is in operation.

                                    

This job description is subject to change.

EOE.DFWP

I have read and understand the above job description.  I am also aware that these responsibilities may change from time to time with or without notice.

                                     

                 

NAME: ______________________________________________________     DATE: ___________________

 


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Facility Operations/Security/Event Management: Maintenance
PART TIME EXTERIOR FACILITY SERVICES - Spectra Venue Management (Overland Park, KS)

Summary:       

Global Spectrum seeks skilled, motivated and reliable individuals to fill the part time Exterior Facility Services worker for the Overland Park Convention Center. Under direct supervision from an Event Services Supervisor, Exterior Facility Services Worker provides custodial, housekeeping and light maintenance tasks as assigned for the exterior areas of the Convention Center. Other duties include, but are not limited to, operating various types of cleaning equipment, forklifts and scrubbers. In the absence of an Event Services Supervisor, Exterior Facility Services may receive instruction from the Event Services Lead, Director of Events, Event Manager or Manager on Duty.

 

Requirements:

  • Must have high school diploma or equivalent GED and must be able to read and write at a level necessary for successful job performance
  • Must be 18 years of age or older
  • Must be available to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays
  • Must be able to stand and walk for long periods of time and lift objects up to 50 pounds
  • Possession of, or ability to obtain a valid Kansas or Missouri driver’s license or identification card

 

Salary: $10.00/hour

 

How to Apply:  Please apply in person at the Overland Park Convention Center Guest Services Office or Administrative Office or visit http://comcast-spectacor.teamworkonline.com and click the “Overland Park Convention Center” tab.

Closing Date:   Open Until Filled           

Global Spectrum maintains a drug-free work place for its employees and is an Equal Opportunity Employer.


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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS SUPERVISOR - Spectra Venue Management- Berglund Center (Roanoke, VA)

Summary:

The Operations Supervisor provides direct supervision to part time operations employees, specifically in the areas of operations, room sets and conversions at the Berglund Center.

Essential Functions (including, but not limited to…):

  • Assume management responsibility for all services and activities involved in the operations of all Coliseum, Theatre, Convention and Exhibition Hall spaces

  • Select, train, motivate, and evaluate part time staff

  • Provide staff training for all employees, including temporary workers

  • Ensure staff is working safely and is aware of proper safety guidelines

  • Work with employees to correct deficiencies in a timely fashion

  • Review and understand event documents in order to forecast staffing and equipment needs for all arena and convention events

  • Oversee changeover crews

  • Schedule appropriate changeover and housekeeping crews to accurately and efficiently set up, clean, and tear down events and adjust/notify employees as necessary

  • Maintain departmental equipment; notifies Operations Manager when repairs are needed

  • Operate Olympia Machine for ice maintenance

 

Non-Essential Functions:

  • Perform other duties as assigned

 

Qualifications:

  • High School diploma (or equivalent)

  • Minimum of two (2) years experience in an operations position in an arena, convention center or public assembly facility with knowledge of set up, housekeeping, and event coordination

  • A degree in Facility Management or related field is an acceptable substitution for years of experience

  • Must have ability to function in a fast paced, high pressure environment

  • Familiarity with OSHA requirements

Intellectual/Social Demands:

  • While performing duties of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations.  Position requires constant attention to precise details and accuracy of specified standards including:  following verbal, written or diagram instruction, following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.  Employee in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in a prescribed time frame.  This position also requires frequent use of interpersonal skills including:  ability to direct, motivate, and inform staff, foster collaboration, ability to recognize and resolve conflicts, communicate openly in writing and verbally with clients.

 

Physical Demands:

  • While performing duties of this job, the employee occasionally lifts and moves facility equipment and/or tools.  Employee will frequently move about inside and outside various areas of the facility before, during, and after events to interact with internal and external clients, and supervise the work of employees.  Position will require employee to occasionally bend, stoop, or crouch in order to evaluate and inspect equipment and building infrastructure.  Employee will operate fork lift and high lift for assessment and maintenance of building and equipment.  Employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines and printers.  Employee will use E-mail and in-person communications with others in exchange of accurate information.  Employee will occasionally lift up to 75 pounds as maintenance, operations, and emergency situations demand.

 

 

Work Environment:

  • The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time.  The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment, and moderate to loud during event days and when equipment is in operations.

 

This job description is subject to change.

EOE, DFWP


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Facility Operations/Security/Event Management: Security
PUBLIC SAFETY OFFICER - Spectra Venue Management- MassMutual Center (Springfield, MA)

Qualifications:

  • Must be mature, reliable and able to conduct themselves in a professional manner at all times
  • Excellent written and verbal communication skills
  • Able to work flexible hours including shift work, weekends and holidays
  • Have strong interpersonal skills
  • Ability to walk moderate distances and climb stairs
  • Ability to follow instruction and adhere to Policies and Procedures
  • Be bondable and not possess a criminal record for which you have not been pardoned
  • Background and/or training in law and security an asset

Job Functions:

  • Monitor and control access to and from the facility
  • Monitor life safety system and respond accordingly
  • Perform rounds to ensure security of the facility
  • Provide information and directions to guests
  • Keep clear and concise notes for security log
  • Perform other duties as assigned

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Facility Operations/Security/Event Management: Custodial/Housekeeping
BUILDING SERVICES WORKER - Spectra Venue Management- Overland Park (Overland Park, KS)

SUMMARY:

Under direct supervision from the Director of Operations or Building Services Supervisor, Building Services Workers perform custodial, housekeeping and light maintenance tasks as assigned. In the absence of the Director of Operations or Lead Worker, Building Services Workers may receive instruction from the Event Services Supervisor, Event Manager or Manager on Duty.

Job Duties: (include, but are not limited to…)

  • Work from general instructions, specifications and checklists.
  • Daily inspection of areas of responsibility
  • Maintain exterior of facility.  Tasks include picking up trash, emptying trash cans and sweeping parking lots.
  • Sweep, mop, scrub and wax floors
  • Wash walls, windows, stainless steel, counter tops and woodwork.
  • Clean restrooms and replenish supplies
  • Remove stains, clean and extract carpet
  • Dust, polish, arrange and move furniture and equipment
  • Remove trash and waste
  • Sort recyclables
  • Use hand tools or small powered equipment applicable to the work being performed
  • Perform facility and equipment maintenance tasks as assigned
  • Report defective equipment, facility damage, areas of the facility requiring cleaning to supervisor in an timely manner
  • Inventory and order janitorial supplies and paper products
  • Remove and keep clear snow and ice from sidewalks and stairs
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Establish and maintain cooperative-working relationships with those contacted in the course of work

  • Perform other duties as required

OTHER CHARACTERISTICS:

  • Work schedules are determined by event activity.
  • Must be able to work a flexible schedule including early mornings, days, evenings, overnight, weekends and holidays

PREFERRED QUALIFICATIONS:

Experience:

  • Must be at least 18 years of age

Education / Training:

  • High school diploma or equivalent GED

Licenses or Certificates:

  • Possession of or ability to obtain a Kansas or Missouri driver’s license


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Facility Operations/Security/Event Management: Security
DIRECTOR OF SECURITY & SERVICES - Spectra Venue Management- University of Phoenix Stadium (Glendale, AZ)

SUMMARY:

Utilizing independent judgment, the Director of Security directs, manages, supervises and coordinates the activities and operations of the Security Department and event staffing program for the facility; establishes and maintains relationships with local, state and federal law enforcement and life safety units.

QUALIFICATIONS:

  • Must possess current working knowledge of operational characteristics, services and activities of public facility security and safety programs; crowd management and control techniques; principles of municipal budget preparation and control; pertinent Federal, State, and local laws, codes and regulations.
  • Five (5) years of increasingly responsible security experience in a NFL facility. 
  • Bachelor’s degree from four-year college or university; and three years related experience and/or training; or equivalent combination and experience
  • Excellent communications skills (written and verbal) required
  • Ability to discern security threats based on information received from law enforcement agencies and determine
  • Prior management experience, including the ability to direct, train, motivate and evaluate security staff and event staff
  • Must be able to provide effective direction to staff in emergency response situations
  • Knowledge of implementing NFL best practices & Code of Conduct
  • Certification in NIMS 100/200, 300/400, & 700/800
  • Proficiency in Microsoft Excel, Word and Outlook
  • Must be willing and able to work event nights, weekends and holiday

JOB DUTIES:

  • Provide overall management for all services and activities involved in facility and event security, facility admissions, and emergency preparedness, using independent judgment and personal initiative
  • Plan, develop and implement programs to ensure the security of facility staff, property and attendees
  • Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; identify opportunities for improvements and review with management; implement improvements
  • Direct, train, motivate and evaluate security staff and event staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
  • Plan, direct, coordinate, and review the work plan for the Security Department and all other assigned programs and functions; meet with staff on a regular basis to identify and resolve challenges; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
  • Lead weekly event security briefings with internal stakeholders and public safety 
  • Assist the Event Managers in the development of event specific security and staffing plans
  • Develop event budgets for security, police and EMT’s
  • Purchasing/Ordering security related goods and services and approval of invoices for payment
  • Coordinate the scheduling of external event staffing personnel including, but not limited to, off duty police officers,  EMT’s, peer group security as needed
  • Manage and participate in the development and administration of the Security Department annual budget; forecast additional funds needed for staffing, training, equipment, materials, and supplies; monitor expenditures; implement adjustments as necessary
  • Provide effective direction to staff in emergency response situations and manage facility EAP with regular updates and exercises
  • Monitor and maintain the facility’s computerized life safety and security systems, including fire, security camera and access control
  • Establish and maintain effective working relationships with local, state and Federal law enforcement and life safety agencies
  • Provide responsible staff assistance to the Director of Operations; prepare and present regular staff reports and other related correspondence
  • Conduct a variety of industry operational studies; recommend modifications to security and safety programs, policies, and procedures as appropriate
  • Interpret and apply Federal, State and local policies, procedures, laws and regulations.
  • Communicate clearly and concisely, both orally and in writing.
  • Develop staffing plans for NFL and NCAA events, interfacing with the prime stakeholders and maintaining industry standards and practices.
  • Expected travel to NFL meetings, industry conferences and other events.
  • On-call 24/7, as needed and based on stadium activities
  • Performs all other duties and responsibilities, as assigned

 


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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS SUPERVISOR - Ted Constant Convocation Center (Norfolk, VA)

QUALIFICATIONS/EXPERIENCE:

  • Degree in sports management or other related fields and have experience with facility coordination and direct employee supervision. 

  • Strong leadership and organizational skills and be able to function in a multi-task environment. 

  • Strong written and oral communication skills are vital. 

  • Must be able to lift and carry at least 40 pounds. 

  • Forklift certification required.  Aerial lift certifications preferred. 

DUTIES AND RESPONSIBILITIES:

  • Supervise and coordinate Arena, Foreman Field, and Multi-Purpose Hall conversions (basketball to concert, trade shows, small meetings, etc.)

  • Oversee hiring, training, scheduling, and managing of changeover staff.

  • Manage event support staff (stand-by, fire panel) during events.

  • Assist Facility Engineer with the daily maintenance operations of the building such as painting, small repairs, changing light bulbs, etc.

  • Organize all Arena storage rooms to be in neat and working order.

  • Maintain all Arena event equipment (staging, basketball equipment, etc.)

  • Oversee opening or closing of Arena for a move-in or move-out.

  • Build and Maintain Tenant Relations.

  • Assist Event Manager with event staff, customer service and crowd control.

  • Prepare event-staffing sheets (postings, staff info sheets, etc.).

  • Assist in the purchasing of event equipment.

  • Act as Manager on Duty as needed.

  • Other Duties as Assigned.

     

    PHYSICAL DEMANDS:

     

  • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.

  • While performing the essential functions of the job, the employee constantly moves about the event site before/during/after events and lifts, pulls, holds, pushes and places heavy objects; constantly is required to exchange accurate information verbally.

 

WORK ENVIRONMENT:

 

  • The essential functions of this position are usually performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and when setting up/breaking down equipment, and minimal during non-events and when not setting up/breaking down equipment.

 

SALARY:

 

Compensation with experience and includes a competitive benefits package.

EOE. DFWP.


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Facility Operations/Security/Event Management: Event Operations/Management
EVENT MANAGER - USF Sun Dome (Tampa, FL)

Qualifications:           

- College Degree preferred, equivalent work experience will be considered

- Strong management, motivational & organizational skills

- Excellent interpersonal & communication skills

- Demonstrated ability to function in a fast-paced, high-pressure environment

- Ability to stand and walk for long periods of time, climb stairs and occasionally lift up to 40 lbs.

- Ability to identify the needs of users of the facility

- Knowledge of crowd management and control techniques

- Knowledge of customer service practices

- Knowledge of principles of supervision and training

- Proficient in use of Microsoft Office

- Willingness to work nights & weekends above and beyond normal working hours

- Familiarity with terminology used in entertainment/convention/public assembly settings

Job Functions:           

- Plan, direct and evaluate the work of subordinates

- Provide leadership for event personnel

- Establish and maintain effective working relationships with staff, contractors and facility users

- Complete all duties with a customer service focus through teamwork and dedication to HYD

- Assist in the advancement of events/shows

- Assist in the preparation of building to meet the requirements of upcoming events/shows

- Assist with the completion of pre-show event financial estimates

- Assist with the completion of post-show event settlements

- Recruit and train Guest Services Staff

- Create work schedules for Guest Services Staff, security staff, police and medical

- Delegate assignments and review performance and results

- Function as a liaison between users of the facility and the facility staff

- Recommend and evaluate required event staffing levels

- Establish and maintain effective working relationship with staff, service contractors and guests

- Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction

- Inform/train all staff of HYD incentive program, ensuring proper and constant execution

- Make hospitality arrangements as needed

- Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly

- Review emergency planning procedures with all events staff for each event

- Order and maintain equipment (radios, signage, flashlights, uniforms etc.) for all event staff

- Communicate with building staff all requirements necessary for the events

- Coordinate event seating re-location logistics with box office when necessary

- Assist Event manager in preparation of data sheet for building personnel prior to each event

- Serve as Manager on Duty as scheduled

- Log and endorse checks

- Prepare administrative deposits

- Receive advance deposit checks

- Distribute check disbursements

- Coordinate new hire/benefit paperwork

- Distribute payroll checks

- Other duties and responsibilities as assigned

 

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

Intellectual/Social demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

 

 

Physical demands:

While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc.; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.

 

 

Work environment:

The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-even times.

 

 

 

EOE. DFWP.


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Facility Operations/Security/Event Management: Event Guest Relations
GROUP EVENTS FAMILY SHOW ACCOUNT EXECUTIVE - Wells Fargo Center (Philadelphia, PA)

Summary:

Responsible for selling Group and Premium Seating Ticket Packages to all Wells Fargo Center Family Events and developing skills for future growth within the company.

 

Qualifications:

·         Minimum 1 year of previous ticket sales experience, preferable in Sports and Entertainment

·         Bachelor’s degree from accredited college/university in related field

·         Excellent oral and written communication skills with strong sales techniques and customer service experience

·         Effective data processing and computer skills in MS Outlook, PowerPoint, Excel, Word; working knowledge of ticketing systems, and CRM related software applications preferred

·         Proven team player with aggressive, competitive and dedicated attitude

·         Demonstrated ability to work independently and manage numerous business relationships in a professional manner

·         Strong time management and organizational skills

·         Ability to work nights, weekends, holidays and travel as required

·         Must be highly motivated with a strong aspiration to be successful

·         Looking for candidates to grow within the company and relocate to further career development – willingness to relocate is a must

 

Essential Job Functions:

·         Responsible for generating group ticket and premium seating package sales for Wells Fargo Center family events (Disney on Ice, Ringling Bros. Circus, Harlem Globetrotters, Sesame Street Live, Monster Jam, etc…) and other assigned events

·         Solicitation of new business through cold calling, networking and face-to-face appointments

·         Managing and maintaining good-working relationships with existing group sales accounts

·         Grow existing qualified leads and handle incoming sales calls from prospective clients

·         Work assigned events to develop new prospects and promote group opportunities

·         Meet and exceed appointed sales and performance goals and objectives

·         Create and develop new sales and marketing concepts to generate new revenue

·         Build strong relationships with Wells Fargo Center sales teams and other entities

·         Perform other duties and responsibilities as assigned


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Facility Operations/Security/Event Management: Event Guest Relations
GROUP EVENTS DEPARTMENT COORDINATOR - Wells Fargo Center (Philadelphia, PA)

POSITION SUMMARY:

The Group Events Department Coordinator is responsible for the daily office operations for the Group Events Department and assisting with the marketing coordination for the Wells Fargo Center group events. The Coordinator will complete administrative tasks and sales reporting under direction of the Director of Group Events. 

JOB FUNCTIONS:

  • Support Director with daily administrative tasks for department and other entities

  • Works with Director on development and implementation of group sales plans, and budgets

  • Responsible for the preparation and proofing all group sales marketing collateral including print, emails, website and social media

  • Manage organization of Group Events Department database

  • Assist sales staff with marketing campaigns and initiatives to increase ticket sales

  • Track and manage weekly sales reports

  • Administer event night reports and sales settlements

  • Maintain constant internal communication with Comcast Spectacor Marketing and Sales Coordinators

  • Manage and facilitate Wells Fargo Center Group Tour Program

  • Supervise Group Events Department Interns and coordinate their efforts for the department

  • Event day responsibilities as required

  • Handle special projects related to the department as assigned

  • Perform other duties and responsibilities as assigned

    QUALIFICATIONS:

  • Bachelor’s degree or better from an accredited college or university with major course work in marketing, communications, sports management or other related field

  • Excellent verbal and written communication skills in English

  • Excellent computer skills including Microsoft Word, Excel, Outlook and PowerPoint. Prior experience with Email Marketing and use of Ticketing and CRM Systems preferred

  • Superior customer service skills

  • Ability to work flexible schedule including event nights and weekends as required

  • Must be detailed-oriented, with the ability to handle multiple assignments and projects under pressure

  • Ability to exercise initiative and work independently with little or no supervision

  • Strong organizational skills


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Facility Operations/Security/Event Management: Security
UTILITY SECURITY GUARD- PART TIME - Wells Fargo Center (Philadelphia, PA)

 

Basic Function: While on duty be constantly circulating throughout the building.

Primary Duties and Responsibilities:

§  Observe and report everything that happens on your shift

to your Command Center Supervisor.

§  Provide accurate information regarding incidents.

§  Walk premises to insure building is secure.

§  Respond to all problems as dispatched by Command Center Supervisor.

§  Work with Base Building staff, employees and guests on a daily basis.

§  Review Post Orders and Read File on regular bases.

§  Check bags for contraband.

§  Perform probe tours on all shifts to insure integrity of complex.

§  Accompany building tours throughout building and allow access to certain restricted areas. Ensure that no one in the group wanders astray.

§  Lock and unlock doors as requested by Command Center Supervisor.

§  Work in cooperation with other security persons as a security team.

§  Handle situations in a professional manner.

§  Work various assignments inside and outside building.

§  Perform all other duties as assigned by your supervisor.

QUALIFICATIONS:  

 

§  Ability to stand for long periods of time and climb stairs

§  Good oral communication and writing skills

§  Ability to interact with staff and outside vendors on a professional basis

§  All candidates must be in good disciplinary standing.

§  Ability to walk for long periods of time.

                                               


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Facility Operations/Security/Event Management: Security
SUPERVISOR - Wells Fargo Center (Philadelphia, PA)

QUALIFICATIONS:

           

  • Minimum 2-3 years experience in housekeeping supervision, union environment preferred

  • Working knowledge of chemical cleaners and disinfectants

  • Working knowledge of custodial equipment including buffers, shampoo machines, vacuum cleaners, bucket & wringer, etc.

  • Ability to oversee and monitor staff in performance of housekeeping functions

 

ESSENTIAL JOB FUNCTIONS: 

  • Conduct 10-minute meetings each evening in order to distribute work assignments

  • Inspect all areas in the bowl/premium levels to ensure cleanliness post events

  • Ensure employees have the right equipment and supplies to perform the job efficiently

  • Make sure employees are in uniform

  • Responsible for maintaining expected sanitation and cleanliness levels via, Supervisors Checklist

  • Maintain employee paperwork including attendance and evaluations

  • Review any issues with the evening manager before the post-event bowl cleaning

    NONESSENTIAL JOB FUNCTIONS:

  • Perform other duties and responsibilities as assigned

INTELLECTUAL/SOCIAL/PHYSICAL DEMANDS & WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

     

    Physical demands:

  • While performing the essential functions of the job, the employee constantly moves about the arena before/during/after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others and exchange accurate information; occasionally required to perform physical activities, such as, but not limited to, lifting heavy items (up to 50 lbs. unassisted), bending, standing, climbing and walking. Must be able to work safely in an environment containing caustic chemicals, cleaning materials, debris, dust, and trash.

     

    Work environment:

  • The essential functions of this position are usually performed indoors and outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.

EOE


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Facility Operations/Security/Event Management: Security
PART-TIME SECURITY & SERVICES POSITIONS - Wells Fargo Center (Philadelphia, PA)

Comcast-Spectacor has the following part-time openings at the Wells Fargo Center in Philadelphia, PA:

• Event Staff
• Parking Security

Qualifications:

• Must be 18 years of age.
• Must have earned a High School Diploma or equivalent.
• Related experience preferred
• Strong oral and written communication skills in the English language
• Must demonstrate a professional and customer-focused attitude, and the ability to function harmoniously in a team environment
• Criminal background check required
• Must be available 21 evenings and available half of all Saturdays and Sundays; must also be available for select holidays
• Ability to move about the facility and complex, lift, and work in all weather conditions, elevators, smoking areas
• Capable of managing the operation of a metal detector, and possess skills to assist customers through the metal detector process

EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Have you earned a High School Diploma or equivalent?
2. YES/NO: If selected, will you be available 21 evenings, half of all Saturdays and Sundays, and select holidays?
3. YES/NO: Do you currently have housing in or near the Philadelphia, PA area?
4. Please list which position(s) you are applying for.
5. YES/NO: Do you have any previous customer service experience?
6. If YES to question 5, please explain below:


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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS MANAGER - Wells Fargo Center (Philadelphia, PA)

QUALIFICATIONS:

  • Five years managerial experience in a facility operations position

  • Superior interpersonal and communication skills

  • Demonstrated ability to function in a fast-paced, high-pressure environment

  • Self-motivated with excellent organization skills

  • Ability to work evenings and weekends

  • Proficiency in word processing and related applications including Microsoft Office  (Word, Excel, etc.)

  • Degree in Facility Management or related field desirable

DUTIES AND RESPONSIBILITIES:

  • Assist the Director of Operations in managing and directing the Operations

                            Department at the Wells Fargo Center.

  • Oversee maintenance and repairs in the Complex

  • Participate in the development and management of the department’s operating

                            and capital budgets

  • Supervise and direct Building Services Managers and Supervisors.

  • Oversee Building Services project planning and annual budget.

  • Maintain a working knowledge of maintenance issues in the Complex by

                meeting with trade union foreman daily

  • Develop long-term solutions to recurring maintenance issues

  • Estimate work and requests for proposals

  • Oversee work of outside contractors within the Complex

  • Schedule preventative maintenance on all operational equipment

  • Maintain fire alarm systems, lighting control systems, and building maintenance database              

  • Prepare venues for events within the Complex

  • Interface with trade union employees and union officials as required

  • Perform other duties and responsibilities as assigned

               


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Facility Operations/Security/Event Management: Security
SHUTTLE DRIVER - Wells Fargo Center (Philadelphia, PA)

JOB DESCRIPTION

 

Title:                            Shuttle Driver  

Company:                    Spectrum Arena, LP

Location:                      Wells Fargo Center (Philadelphia, PA)

Department:                 Security & Services

Reports To:                  Parking Manager

Supervises:                  No

Status:                         Hourly; Nonexempt

EEO:                            Service Worker

 

Basic Function:

The primary responsibility of this position is to shuttle employees to and from the complex. 

Essential Job Functions:

  • Greet employees
  • Announce the events at the Wells Fargo Center.
  • Knowledge of lot locations, Guest Services and directions to highway’s (primary and secondary) web site – Comcast-Spectacor.
  • Use respect when responding to co-workers.  Show respect for Wells Fargo Complex property by being safe and clean.
  • Report to Command Center at start of shift, sign in and record time in.
  • Shuttle Drivers will pick-up keys and vehicle book at the Command Center. 
  • Check the book for owner’s card and insurance information.
  • Inspect buses at start and finish of shift.
  • Complete vehicle maintenance at start of shift and end of shift.
  • Complete vehicle log form.
  • Drivers must wear seatbelts and follow Dept. of Motor Vehicles Rules and Regulations.
  • Ensure that front seat is reserved for handicap employees; Staff that have handicap ID are to be picked up and dropped off at their vehicles.
  • Shuttle employees from employee parking facility to designated drop off point.  
  • Parking Manager will approve and monitor all breaks through the employee lot attendant.
  • Shuttle Drivers are required to work their full shift and are not permitted to leave early unless specifically authorized by the Parking Manager or his/her designee.  Shuttle Drivers assigned to the last two shifts are to remain on duty until all vehicles are out of the off-site parking lot or until they are authorized to leave by the Parking Manager or his/her designee.
  • It is your responsibility to return keys and vehicle book to the Command Center at the end of your shift.

Nonessential Job Functions:

  • Perform other duties and responsibilities as assigned.

Qualifications:

  • High school diploma or equivalent GED; professional driving training from a certified school a plus
  • Must have the standard, valid CDL with C-class passenger
  • Must be available Mon thru Fri 6:00am-12:00am and on Saturdays and Sundays
  • Background and drug test required
  • Strong oral and written communications skills and reading skills in the English language
  • Ability to read a map or program a GPS device
  • Must have a customer-focused, positive and professional attitude  
  • Must demonstrate a good sense of direction and familiarity with the general area/region

 

Intellectual/Social/Physical Demands and Work Environment:

                       

The intellectual/social/physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

  • While performing the essential duties of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

 

Physical Demands:

  • While performing the essential functions of the job, the employee constantly operates a shuttle bus to transport passengers to and from the complex; constantly communicates with others to exchange accurate information and provide customer service; locating passengers at the pick-up destination may required the driver to stand and/or sit for long periods of times; frequently required to load and unload passenger baggage weighing up to 50 lbs. when picking them up of dropping them off; specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment:

  • The essential functions of this position are performed while operating a shuttle bus and outdoors in the weather conditions and traffic patterns prevalent at the time. The noise level in the work environment can be minimal to loud, depending on the number of passengers.

Availability Requirements:

  • Shuttle drivers hired after May 1, 1999 must make themselves available for 50% of all event days scheduled during any given month including a minimum of two (2) weekends.

                                      IN A MONTH CONTAINING          YOU MUST BE AVAILABLE

                                       4 Saturdays – 4 Sundays                2 Saturdays – 2 Sundays

                                       5 Saturdays – 4 Sundays                3 Saturdays – 2 Sundays

                                       4 Saturdays – 5 Sundays                2 Saturdays – 3 Sundays

                                       5 Saturdays – 5 Sundays                3 Saturdays – 3 Sundays

To provide employees with optimal notice and to improve our scheduling procedures; the schedule will be finalized and distributed to employees by the 25th of the prior month. In order to accomplish this, the list of events for the following month will be sent to employees along with the finalized schedule for the upcoming month. Employees will be expected to submit their availability by the 22nd of the month.

Shuttle driver assignments will be made based on seniority and availability.

In an effort to staff some of the more demanding events, certain shows will be termed “designated”. All employees are scheduled to work designated events regardless of availability.

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Do you currently live in the Philadelphia, PA area?
2. YES/NO: Have you earned a standard, valid CDL with C-Class passenger?
3. YES/NO: Are you available Mon-Sun, all day and night?


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