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Current available jobs in Facility Operations/Security/Event Management:




Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS MANAGER - Budweiser Events Center (Loveland, CO)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

SUMMARY: To manage, supervise and coordinate the set-up, operations, and housekeeping of buildings, equipment and grounds for the assigned facility; oversee all building changeovers and provide highly responsible staff assistance to the assigned facility director. Supervise all ice maintenance and Zamboni usage. Supervise part-time employees and have the authority to make recommendations for hiring and firing of employees.

RESPONSIBILITIES:

  • Assume management responsibility for all services and activities involved in the maintenance and operations of assigned facility including event set-up and tear down, building changeovers, ice maintenance, custodial services, and grounds keeping.
  • Under the direction of the Director of Operations, select, train, schedule, motivate and evaluate operations staff; provide or coordinate staff training; work with employees to correct deficiencies; oversee all part time staff.
  • Plan, direct, coordinate, and review the work of part time operations staff; assign work activities and annual projects.
  • Monitor part-time event staff hours using eTime; allocate hours to each event worked; approve time worked at the end of each pay period.
  • Oversee the set-up of events; coordinate facility arrangements with concessionaires; manage all ice and event specific equipment; direct and monitor the work of contractors, engineers, and architects on building projects.
  • Order supplies and materials for maintenance and housekeeping programs within budget guidelines; receive and maintain supplies.
  • Attend pre-event meetings at previously scheduled times to go over event details, promotions, and specific event assignments.
  • Ensure that the client needs are met in a professional and courteous manner.
  • Perform related duties and responsibilities as required.

QUALIFICATIONS:

  • Must have excellent customer service skills with a willing and pleasant attitude.
  • Must have strong communication skills in the English language with attention to detail.
  • Minimum of two (2) years experience in building maintenance including at least one year of building changeover work.
  • Experience in the repair and maintenance of related building systems.
  • Familiarity with OSHA requirements
  • Minimum of Associates’ Degree preferred; Bachelor’s Degree is highly preferred.
  • Must be able to take direction, prioritize assignments, and give tasks to employees.
  • Must be able to work irregular hours; mainly evenings, weeknights, weekends and holidays.
  • Proficient computer skills including knowledge of windows based computers and the internet.
  • Ability to work independently, but still as a part of the overall team atmosphere helping promoters, tenants, clients, co-workers and managers as required.
  • Ability to work under pressure in a live event environment.
  • Must have a valid Driver’s License

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical demands:

  • While performing the essential functions of the job, the employee occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the facilities and production sites to service clients and monitor work; constantly communicates via telephone, email and in-person with others to exchange accurate information.

Work environment:

  • The essential functions of this position are usually performed indoors. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.

SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER


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Facility Operations/Security/Event Management: Custodial/Housekeeping
SENIOR HOUSEKEEPING MANAGER - Citizens Bank Park (Philadelphia, PA)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

Summary: The Housekeeping Manager directs, manages and supervises the custodial and housekeeping activities and operations for the facility.  This position requires daily housekeeping and evening/weekend housekeeping duties. 

Responsibilities:

  • Responsible for working with Supervisors and Assistant Supervisors, as well as members of the Management Team, to maintain an effective and safe Housekeeping Department.
  • Responsible for insuring that all daily and periodic routines are completed as scheduled and according to specified quality standards.
  • Select, train, motivate and evaluate housekeeping personnel; provide or coordinate staff training and safety programs; work with employees to correct deficiencies.
  • Train employees in proper cleaning techniques, schedules, usage and conservation of supplies, operation of equipment, and safety practices.
  • Plan, direct, coordinate, and review the work plan for housekeeping personnel; assign work activities, projects and programs; monitor work flow; inspect work product of staff to ensure accuracy and timeliness of completion; meet with staff to review and evaluate work products, methods and procedures and to identify and resolve challenges.
  • Monitor and obtain approval for all housekeeping related expenditures; receive and maintain supply inventory.
  • Knowledge in operation of cleaning equipment including floor scrubbers, pressure washers, and other equipment as required.
  • Plan, direct and coordinate the housekeeping related programs for the facility, including, but not limited to, window cleaning, snow removal, waste removal, pest control, recycling program and equipment repairs and maintenance.
  • Periodically conduct inventory of all equipment and supplies.
  • Maintain storage areas and equipment in designated areas in a neat and orderly manner.
  • Maintain hazardous materials communication program, material safety data sheets and required records and permits as required.
  • Maintain knowledge of and ensure compliance with relevant federal, state and local regulations.
  • Attend internal meetings representing the housekeeping department.
  • Knowledge and understanding of Union policies and procedures, including participation in the grievance process.
  • Provide excellent customer service assistance to internal and external clients.
  • Perform other duties as assigned.

Qualifications:

  • Minimum of 5-7 years of increasingly responsible experience in housekeeping in a convention center, hotel, sports venue or other public assembly facility, with at least 2-3 years of supervisory responsibility.
  • Bachelor’s/Technical degree from an accredited college/university/school required
  • Combination of education/experience may be evaluated.
  • Must be able to work a varying schedule including but not limited to evenings, weekends, and certain holidays as required.
  • Possession of or ability to obtain, a valid driver’s license.

Knowledge, Skills and Abilities:

  • Expertise in floor care. Must have sweep, mop, strip and wax, and scrub experience.
  • Expertise in carpet care. Must have carpet cleaning/extraction experience.
  • Operational characteristics, services and activities of public assembly facility housekeeping.
  • Proper use and maintenance of hand and power equipment related to job functions.
  • Principles of supervision and training.
  • Must have basic computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and internet software.
  • Must have experience and a good understanding with high-powered pressure washers.

SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER


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Facility Operations/Security/Event Management: Event Guest Relations
GUEST SERVICES ATTENDANT (PART-TIME) - Talen Energy Stadium (Chester, PA)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

Position Summary: A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Talen Energy Stadium. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Service Attendants will work in positions as needed including; usher, ticket taker, suite staff and door guards.

Responsibilities:  

  • Provide exceptional customer service to all guests
  • Greet guests and collect tickets as they enter the building or section assigned
  • Ensure guest compliance with outside food/beverage and camera building policies
  • Usher guests to their seats and provide directional assistance throughout facility
  • Monitor guest conduct and provide assistance to guests
  • Assist in providing a safe and secure environment for IEC
  • Report any unsafe equipment or situations to supervisory staff immediately
  • Perform crowd control management functions
  • Act as a member of the emergency evacuation team by directing guests to emergency exits
  • Monitor emergency exits and assist guests with special needs
  • Move around to various positions/locations as event needs
  • Hand out materials to guests as needed for events
  • Follow directions for all event procedures and safety standards
  • Provide excellent customer service assistance to internal and external clients
  • Exemplify the How You Doin philosophies

Qualifications:

  • High school diploma, GED or equivalent preferred
  • Must have a demonstrated ability to function in a fast paced, high-pressure environment
  • Customer Service experience
  • Exceptional Customer Service skills – outgoing and friendly personality required
  • Ability to communicate clearly and concisely in the English language
  • Possess superior interpersonal and communication skills
  • Ability to work both independently and as part of team, remaining flexible in role
  • Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
  • Must be able to stand on feet for at least 4 hour periods at a time

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

  • While performing duties of this job, the employee is frequently required to multi-task under time limits and in high pressure situations. Position requires frequent attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position requires constant use of interpersonal skills with internal and external clients including: greeting, directing clients verbally and with visual cues towards various building locations. Position also requires being able to recognize and resolve conflicts, by being able to openly communicate with clients and determine optimal solution to their concern. Employee must frequently work both independently and as part of a team.

Physical demands:

  • While performing the duties of this job, the employee will frequently move about various areas of the buildings in the course of directing or escorting customers to their seats. Employee must frequently communicate in-person and via in-house phones with supervisors to exchange information. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 25 pounds.

Work environment:

  • The duties of this position are performed primarily in doors. The noise level in the work environment is usually moderate to loud during event days. The employee is occasionally exposed to weather conditions by entrances prevalent at the time of events.

SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.

  


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