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Current available jobs in Facility Operations/Security/Event Management:





Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS SUPERVISOR - Budweiser Gardens (London, ON)

Company: Global Spectrum

Location: Budweiser Gardens (London Ontario, Canada)

Department: Operations

Type: Full-Time, Salaried

Immediate Supervisor: Operations Manager

Supervision Exercised:
Change Over Crew, Non Event Operations Crew, and Contracted Custodial Crew.

General Statement of Duties:
This position provides direct supervision to the changeover crew for event set-up and production, general operations duties and daily arena/rink maintenance.

Areas of Responsibility:
• Responsible for event changeovers; planning, coordinating, supervising, and performing.
• Recommends hiring, performs training, scheduling, and supervision of changeover staff.
• Perform rink maintenance as assigned.
• Coordinate event logistics as assigned.
• Supervise operations staff for non event tasks as assigned.
• Maintain and clean changeover equipment and areas.
• Assist Operations Manager with projects as requested.
• Assist with the supervision of contracted cleaning services.
• Develop and maintain “Changeover Manual”.
• Ensure staff comply with the requirements of the Occupational Health and Safety Act
• Communicate “assigned task” status with the Operations Manager or Director of Operations (in Manager’s absence)
• Other duties as assigned by Operations Manager.

Qualifications:
High School or vocational diploma required. Minimum of (2) years’ experience in an operations position in an Arena, Convention Center or Public Assembly Facility including set-up/housekeeping, event coordination or related field; a degree in Facility Management or related field may allow for substitution for years of experience. Working knowledge of operations equipment including, forklifts, concert staging, retractable seating risers, basketball floors, hockey glass, etc. Knowledge of supervisory principles, with emphasis in working with and training a “casual” staff: Must be able to work flexible and sometimes demanding schedules; including: nights, weekends, and holidays. Ability to follow written instruction, interpret AutoCAD drawings and blueprints. Must be self-motivated and have excellent organizational skills.

Accountabilities:
Supervise operations, maintenance and safety within the building. Competent as defined by the Occupational Health and Safety Act. Maintain a high standard of excellence in regards to public perception, customer relations, and employee commitment. Make sure that the building is safe and ready at all times, for whatever the building is needed for.

Authority:
Recommend hiring; termination; evaluates and supervises part time operations staff and contracted services.
Purchase of operational supplies with budgetary limits.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 2+ years of experience in an operations position in an Arena, Convention Center or Public Assembly Facility including set-up/housekeeping and event coordination?
2. YES / NO: Do you currently live in the London, Ontario area?
3. YES / NO: Are you able to work flexible and sometimes demanding schedules including: nights, weekends, and holidays as required?
4. To be considered, please list your salary requirements.


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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS COORDINATOR - Donald L. Tucker Civic Center (Tallahassee, FL)

Company: Global Spectrum

Location: Donald L. Tucker Civic Center (Tallahassee, FL)

Supervisor: Operations Managers

Type: Full-Time; Nonexempt

Job Summary:
Coordinate, direct and participate in all setups, changeovers and building services tasks in the main arena, exhibit hall and meeting rooms.

Minimum Qualifications:

Education and Experience -
Three years experience in sports/entertainment facility preferred.

Knowledge, Skills and Abilities -
• Working knowledge of facility and arena operations, changeovers, setups, housekeeping and maintenance.
• Working knowledge of operations equipment including forklifts, pallet jacks, staging, basketball floors, etc.
• Ability to oversee and direct staff in performance of changeover and custodial functions.
• Capable of working nights, weekends and holidays.
• Ability to handle multiple tasks at one time.
• Ability to meet deadlines and function under stress.

Licenses/Special Requirements -
Forklift certification or ability to get certified within 3 months of start date.

Job Functions:
• Coordinate and communicate all relevant information for event setups, changeovers, and custodial tasks throughout the Donald L Tucker Civic Center.
• Supervise and participate in day-to-day and event-based operations of the arena, meeting rooms and exhibit hall.
• Work closely with Event Managers to ensure all details of events are accounted for.
• Conduct meetings prior to each shift in order to review and/or distribute work assignments.
• Ensure employees have the equipment and resources to perform the job efficiently.
• Complete walkthroughs of building before and after events to properly maintain safety and appearance of arena.
• Other duties and responsibilities as assigned.
 

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 3 years of experience in a sports/entertainment facility?
2. YES / NO: Are you capable of working nights, weekends and holidays as required in addition to normal business hours?
3. To be considered, please list your salary requirements.


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Facility Operations/Security/Event Management: Food/Beverage Management
EXECUTIVE CHEF - Durham Convention Center (Durham, NC)

Company: Global Spectrum

Venue: Durham Convention Center (Durham, NC)

Reports to: Director of Convention Services

Supervises: Sous Chef, Prep Cooks, Line Cooks, Concession Cooks and Utility Workers

Status: Full-Time; Salaried

Closing Date: Open Until Closed / Filled


SUMMARY:
To oversee the direction of the kitchen’s daily activities in accordance with policies and objectives to ensure guest satisfaction, profitability and a positive, productive and compliant work environment. Responsible for overall kitchen operations, including food and labor cost controls. Oversees the general preparation of all food, helps in the planning of meals and developing menus.

JOB DUTIES: (including to but not limited to)
• Ensures budgeted food percentages are achieved through effective control measures including portion controls, kitchen timings, food inventory rotation measures, receiving and food storage procedures, inventory controls, effective purchasing procedures, kitchen security procedures and waste control.
• Supervises all line set-up, prep and breakdown activities. Responsible for in-service delegation of tasks to line personnel.
• Responsible for fulfilling kitchen record keeping and administrative requirements including food inventories and invoicing of food products. Responsible for organizing employee work schedules, ensuring appropriate coverage for all kitchen areas.
• Measure, mix and cook ingredients according to recipes
• Use a variety of pots, pans, knives and other equipment to prepare and serve food.
• Regulate temperatures of ovens, broilers, and grills.
• Direct the work of other cooks and kitchen workers. May train cooks and kitchen workers.
• Clean or inspect equipment or work areas.
• Keep records of quantities of food supplies used.
• Help plan meals and develop menus.
• Monitor events, materials and surroundings.
• Ability to estimate sizes, quantities, time, cost or materials needed.
• Guide, direct and motivate kitchen employees.
• Handle and move objects.
• Communicate with supervisors, peers and subordinates.
• Make decisions and solve problems
• Organize, plan and prioritize work.
• Evaluate information against standards.
• Carry out ideas, programs, systems or products.
• Schedule work and activities.
• Document and record information.
• Control machines and processes.
• Inspect equipment, structures or materials.
• Think creatively.
• Other duties as assigned by Director of Convention Services.

SPECIAL CHARACTERISTICS AND KNOWLEDGE:
• Have a medium level of social contact. Ability to work closely with kitchen staff, but also spend time alone cooking.
• Must be able to supervise, coach, and train employees.
• Provide excellent service to customers.
• Deal with external customers such as food suppliers.
• General knowledge for the health and safety of patrons and staff.
• Must be sure that all details of the job are performed and their work is accurate.
• Must be constantly aware of changing events, such as staff or supply shortages.
• Ability to express ideas clearly when speaking or in writing.
• Ability to read and understand written information
• Must be exact in their work. Errors could cause safety hazards for themselves and other workers.
• Identify problems and review information.
• Must be constantly aware of frequently changing events in cooking processes.
• Ability to repeat the same physical activities.
• Quickly and accurately compare letters, numbers, objects, patterns or pictures.
• Must maintain high level of concentration.
• Must be able to multi-task.
• Knowledge of the rules and uses of numbers in mathematics. Areas of knowledge include arithmetic, algebra, geometry and statistics.
 

QUALIFICATIONS:
• Minimum of 5 years in similar position in an upscale banquet, hotel or convention center setting with prior supervisory experience.
• Must be able to stand for extended periods of time.
• Ability to speak clearly so that listeners may understand.
• Must be able to make fast, simple, repeated movements of fingers, hands and wrists.
• Ability to bend, stretch, twist or reach out with the body, arms and/or legs.
• Must be able to lift, push, pull or carry heavy objects.
• High school diploma or equivalent GED.
• Must have completed formal training and complete on-the-job training.
• Must have a good sense of taste and smell.
• Must have training from a professional technical school, two or four year college, or special culinary school.
• Experience in culinary training-including menu planning, food preparation, and selection and storage of food.
• Apprenticeship through culinary institute, trade unions or professional association.
• State issued Health Certificate and immunizations are required.

EOE DFWP

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 5+ years of experience in a similar position in an upscale banquet, hotel or convention center setting with supervisory experience?
2. YES / NO: Have you completed formal chef/culinary training?
3. To be considered, please list your salary requirement.


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Facility Operations/Security/Event Management: Parking Operations
PARKING LOT CASHIER - Jobing.com Arena (Glendale, AZ)

Facility: Jobing.com Arena Glendale, AZ

Company/Department: Global Spectrum – Parking & Traffic

Reporting: Parking Cashier

Status: Part-Time/Non-Exempt

Pay Rate: $8.50/Hour

Job Summary:
The Parking Lot Cashier is our first and last impression of the venue. The position will manage the efficient ingress into assigned arena parking lots. Cashiers will perform duties within the entrances of the parking lots accepting either payment for parking access or verifying pre-purchased permits via a handheld device.

Tasks and Responsibilities:
• Provide customer service to guests as they enter the parking locations.
• Quickly and efficiently process payment transactions via either cash, credit or pre-paid parking permits.
• Responsible for all vehicles that enter the parking location through your identified lane.
• Assist guests with directions to other locations or quickest entry points to the facility.
• Ensure all vehicles are properly parked by vehicle permit.
• Provide set-up and break down of signage and traffic management equipment around the assigned parking location, in compliance with the traffic management program.
• Other duties as deemed necessary or as directed .
 

Required Knowledge/Skills/Job Qualifications:
• Proven customer services experience, preferably in a service industry.
• Previous cashier experience preferred; strong math skills required.
• Comfortable around cashiering environment.
• Must be a positive, outgoing and able to work well with others.
• Proven experience dealing with conflicts and issue resolution.
• Demonstrated sound organizational, coordinating and personal interface skills.
• Excellent verbal and written communications skills.
• Professional appearance required.
• Proven job reliability, diligence, dedication and attention to detail.
• Must be flexible with working nights, weekends, and holidays.
• Must be able to stand for long periods of time.
 

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you live in the Glendale, AZ area currently?
2. YES / NO: Are you able to work a flexible schedule with nights, weekends, and holidays as required based on the event calendar?
3. YES / NO: Do you have previous cashier experience in a service industry?
4. YES / NO: Are you at least 18 years of age?


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Facility Operations/Security/Event Management: Event Operations/Management
FOOD & BEVERAGE SALES MANAGER - Liacouras Center at Temple University (Philadelphia, PA)

Company: Global Spectrum

Reports To: Director of Food and Beverage, General Manager

Supervises: Concessions & Catering Employees


Summary:
The Food and Beverage Sales Manager is responsible for the effective management and running of venue concessions and catering operations including event planning support, scheduling, food preparation and production, inventory, cash control, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, troubleshooting, closing duties, and any other tasks assigned by the F & B Director or GM.

The Food and Beverage Sales Manager will provide oversight and resolution for employee performance issues. A critical function will be to actively mentor, train and help employees meet company quality standards, and to promote a positive, enthusiastic and cooperative work environment.

Job Functions:

• Increase sales and minimize expenses in all areas of concessions and catering operations
• Create sales opportunities and assist in bringing catered events to the venue
• Work with other departments to create event-specific packages, promotions and new ideas to drive food and beverage sales
• Create and develop concessions and catering menus, beverage lists and prices.
• Select and purchase products, ensure accurate quantities of food and beverages as specified by menu. Maintain existing programs and develop new concepts that ensure the highest possible quality of food service.
• Directly oversees management and hourly associates for all food and beverage services departments, including hiring, training, scheduling, coaching and counseling, and termination.
• Responsible for managing and reporting sales and expense numbers to Finance/Payroll Dept on a timely basis. Expense numbers include employee hours and rates, cost of goods, etc. and how each expense should be allocated within the event or operating budget.
• Ensure all associates adhere to company standards and procedures.
• Maintain positive client and guest relations; respond, investigate, and follow through on client and guest complaints.
• Accountable for budget and profitability of concessions and catering departments; controls food, beverage and labor costs.
• Assist with event needs, as directed by the F & B Director or GM.
• Manage and run all venue concessions and catering operations before, during and after the event.
• Responsible for all concession and catering staff scheduling.
• Monitor the functioning, maintenance and upkeep of equipment.
• Cash handling responsibilities include assignment of cash banks, cash and stand sheet reconciliations, stand closings, deposits and vault verifications.
• Oversee food and beverage production for stands and catering areas
• Oversee the post-event clean-up of stands and catering areas
• Estimate revenues and expenses for events
• Demonstrate continuous effort to improve operations, decrease expenses, streamline work processes, improve the customer experience
• Ensure that all venue policies, procedures and practices are adhered to, including compliance with alcohol service and food handling / sanitation guidelines, general safety policies and procedures; Complete post-event evaluations, data compilation, tracking of monetary and product shortages, generating reports

Special Knowledge of:

• Customer service practices
• Principles of supervision and training
• Ability to multitask, organized, and focus on customer service.
• Procedures, methods, and techniques of food & beverage preparation and service
• Modern office methods, procedures, and equipment.
• Modern kitchen/food & beverage equipment
• Events scheduling and booking procedures
• Accurate financial reporting
• Food service practices and regulations
• Proficient knowledge of Word, Excel, Outlook and PowerPoint; training on industry specific software will be provided
• Able to perceive the needs of facility tenants…be proactive, not reactive
• Knowledge of operating procedures of a public assembly facility
• Terminology used in the convention, trade show, and entertainment industry
• Budget preparation and control
• Perform other duties and responsibilities as required/assigned
 

Qualifications:

• Two to four years of increasingly responsible sales and marketing experience preferably in an arena, convention center or a major hotel.
• A Bachelor’s degree from an accredited college or university with major course works in business administration, food and beverage management or a related field.

 


EOE. DFWP.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 2 - 4 years of increasingly responsible sales and marketing experience preferably in an arena, convention center or a major hotel?
2. YES / NO: Have you earned a Bachelor’s degree from an accredited college or university with major course works in business administration, food and beverage management or a related field?
3. YES / NO: Do you have food and beverage management experience?
4. To be considered, please list your salary requirements.


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Facility Operations/Security/Event Management: Event Guest Relations
EVENT SERVICES - Overland Park Convention Center (Overland Park, KS)

Reports To: Event Services Supervisor

Supervises: N/A

Status: Full-Time; Nonexempt

Summary:
Global Spectrum seeks skilled, motivated and reliable individuals to fill the full time position of Showcare/Setup Worker for the Overland Park Convention Center. Under direct supervision from an Event Services Supervisor, Event Services perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. Other duties include, but are not limited to, operating various types of cleaning equipment, forklifts and scrubbers. In the absence of an Event Services Supervisor, Event Services may receive instruction from the Event Services Lead, Director of Events, Event Manager or Manager on Duty.

Requirements:
• Must have high school diploma or equivalent GED and must be able to read and write at a level necessary for successful job performance
• Must be 18 years of age or older
• Must be available to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays
• Must be able to stand and walk for long periods of time and lift objects up to 50 pounds
• Possession of, or ability to obtain a valid Kansas or Missouri driver’s license or identification card

Compensation: $11.00/hour

EOE, DFWP

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you currently live in the Overland Park, KS area?
2. YES / NO: Are you able and willing to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays?


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Facility Operations/Security/Event Management: Conversion Crew
EVENT SERVICES STAFF (Part-Time) - Overland Park Convention Center (Overland Park, KS)

Reports To:  Event Services Supervisor

Supervises:  None

Status:   Part-Time; Hourly; Nonexempt

Compensation:  $9.00/hour

Summary:
Global Spectrum seeks skilled, motivated and reliable individuals to fill the partl time position of Showcare/Setup Worker for the Overland Park Convention Center. Under direct supervision from an Event Services Supervisor, Event Services perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. Other duties include, but are not limited to, operating various types of cleaning equipment, forklifts and scrubbers. In the absence of an Event Services Supervisor, Event Services may receive instruction from the Event Services Lead, Director of Events, Event Manager or Manager on Duty.

Requirements:
• Must have high school diploma or equivalent GED and must be able to read and write at a level necessary for successful job performance
• Must be 18 years of age or older
• Must be available to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays
• Must be able to stand and walk for long periods of time and lift objects up to 50 pounds
• Possession of, or ability to obtain a valid Kansas or Missouri driver’s license or identification card

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you live in the Overland Park, KS area?
2. YES / NO: Are you able and willing to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays?
3. YES / NO: Are you 18 years of age or older?


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Facility Operations/Security/Event Management: Event Operations/Management
EVENT MANAGER - University of Phoenix Stadium (Glendale, AZ)

Company: Global Spectrum

Reports To: Director of Event Services

SUMMARY:
The event manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; as well as oversee event related event staffing and interact with local public safety officials to ensure events run smoothly; be responsible for and ensure overall customer and lessee satisfaction and experience


JOB DUTIES (including, but not limited to):

  • Meet with facility clients prior to events and assist in determining event needs; Consult with exhibit managers, promoters, meeting planners and others concerning physical set-up needs and other requirements for assigned areas
  • Review of all contracts and budgets for assigned events
  • Coordination of all production elements of assigned events for appropriate staffing levels including security, guest services, housekeeping, operations, engineering, catering, box office, parking, communications, audio visual, police, and EMS
  • Prepare CAD diagrams, instructions, set-up requirements and supporting documentation for each event and distribute to appropriate staff
  • Work with the clients chosen decorator to insure floor plans are to fire code and building guidelines
  • Submit relevant floor plans and stamped drawings to the fire marshal’s office for events and serve as the liaison for the client.
  • Present event previews/reviews in weekly interdepartmental event planning meetings
  • Inspect facilities to ensure they are being maintained properly for events and ensure compliance with applicable fire, building and safety codes
  • Act as the manager on duty for assigned events. There is an expectation the event manager will also assist with event coverage on other events not assigned to him or her as needed
  • Assist Sales Department with prospective client site tours and prepare written cost estimates for events
  • Prepare settlement documentation to the finance department for billing of services and equipment rental charges. Review and approve final billing to facility users prior to release of invoice
  • Attend offsite events and/or work a tradeshow booth for the stadium or stadium sponsored events
  • Expected to work all mega events including NFL games or mega team events, Fiesta Bowl, Soccer, Motorsports and concerts
  • Interpret and apply all relevant federal, state and local regulations
  • Assist with the HAYD “How are You Doing” customer service and Tour programs as needed
  • Routinely serve as Manager on Duty, serving as a facility representative
  • Perform other duties as required
  • Self-motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a faced paced high pressure environment
  • A passion for the event business!

SPECIAL KNOWLEDGE & ABILITIES:

Knowledge Of:

  • Multipurpose public assembly facility management
  • Operations and production characteristics of event management/mega events
  • Needs of users of large public assembly facilities
  • Crowd management and control techniques
  • Customer Service practices
  • Principles of supervision
  • Facility use contracts
  • Fire and public safety regulations including emergency procedures
  • A/V equipment and electronic systems in administering public assembly facilities
  • Terminology used in entertainment, consumer and tradeshow settings
  • Relevant federal, state, and local regulations
  • Must have computer skills in Microsoft office applications and word processing, spreadsheets, database and presentations. Experience with Auto Cad is preferred

Ability To:

  • Plan, service, and supervise large events
  • Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Establish and maintain effective working relationships with staff, contractors and facility users
  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days.


PREFERRED QUALIFICATIONS

Experience:

  • Three (3+) years of increasingly responsible event management experience in a convention center or other multi-purpose public assembly facility..
  • Strong background and direct experience in production, management and operations of consumer shows, tradeshows, meetings, social events/banquets, graduations and mega events such as concerts and sporting events.

Education / Training:

  • Bachelors degree from an accredited college or university with major course work in facility management, hospitality management or other related field
  • Additional years of experience may be substituted for formal education

Licenses or Certificates:

  • Possession of, or ability to obtain a current CPR certificate
  • Possession of, or ability to obtain a Arizona driver’s license

 

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 3+ years of increasingly responsible event management experience in a convention center or other multi-purpose public assembly facility?
2. YES / NO: Have you earned a bachelor’s degree or better from an accredited college or university?
3. YES / NO: Do you have experience with Auto Cad?
4. To be considered, please list your salary requirements.


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Facility Operations/Security/Event Management: Custodial/Housekeeping
SUPERVISOR, BUILDING SERVICES (Part-Time) - Wells Fargo Center (Philadelphia, PA)

Reports To: Assistant Manager – Building Services

Department: Building Services

Entity: Spectrum Arena, LP

Location: Wells Fargo Center (Philadelphia, PA)

Status: Part-Time; Based on Event Calendar


OVERVIEW: This is an event-driven position (nights, weekends, select holidays) with the possibility for advancement. We have approximately 350 events per year. Our ideal candidate has demonstrated the ability to lead people in a housekeeping environment.

QUALIFICATIONS:

• Previous experience in housekeeping required; union environment AND supervisory experience preferred
• Working knowledge of chemical cleaners and disinfectants
• Working knowledge of custodial equipment including buffers, shampoo machines, vacuum cleaners, bucket & wringer, etc.
• Ability to oversee and monitor staff in performance of housekeeping functions

JOB FUNCTIONS:

• Conduct 10-minute meetings each evening in order to distribute work assignments
• Inspect all areas in the bowl to ensure cleanliness post events
• Ensure employees have the right equipment and supplies to perform the job efficiently
• Make sure employees are in uniform
• Responsible for maintaining expected sanitation and cleanliness levels via, Supervisors Checklist
• Maintain employee paperwork including attendance and evaluations
• Review any issues with the evening manager before the post-event bowl cleaning
• Other duties and responsibilities as assigned

 EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES or NO: Do you have previous housekeeping experience, including supervisory responsibility?
2. YES or NO: Are you capable of working a flexible, event-driven schedule?
3. YES / NO: Do you live in or close to the Philadelphia, PA area?


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