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Current available jobs in Facility Operations/Security/Event Management:




Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS MANAGER - Macon Centreplex Coliseum & Auditorium (Macon, GA)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

Summary:

  • To manage, supervise and coordinate the maintenance and operations of facilities, equipment, and
  • grounds; and provide highly responsible staff assistance to higher level management. Assist and
  • coordinate activities, maintenance and staffing responsibilities with the operations team for the Ice rink.
  • Provides overall administrative planning, direction, and policies to operating department to assure the highest quality service program to clients and events.

Responsibilities:

  • Oversees housekeeping services for the facilities
  • Oversees the operation of all event changeovers, i.e. basketball floor, stage risers, ice install, chairs, and signs
  • Oversees Operations Department Staff: hiring, training, supervision, evaluation, disciplinary actions and scheduling
  • Assist with operational procedures, processes, and responsibilities as it relates to overall ice rink operations
  • Responsible for OSHA compliance and knowledge of changes in Federal, State and Local law
  • Responsible for updating Operations Manual
  • Participate in the development and administration of the Operations budget; forecast for staffing, equipment, materials, and supplies
  • Develop long range plans for future events and maintain departmental equipment
  • Order supplies, materials and janitorial supplies to maintain the facilities within budget guidelines; receive, store and maintain all supplies and materials
  • Establish and maintain relationships with vendors
  • Maintain hazardous materials communication program, material safety data sheets and required records and permits; Develop and maintain an accurate record keeping system
  • Prepare departmental payroll for hourly employees
  • Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
  • Complete all duties with a customer service focus through teamwork and dedication to Spectra’s principles

Nonessential Functions: 

  • General building maintenance and cleaning (SOP and as scheduled)
  • Execution of room set-ups
  • Create and execute daily, weekly, monthly, quarterly and annual maintenance checklists and upkeep of log.
  • Report to Director of Operations on daily and weekly activities, provide maintenance reports
  • Establish weekly staff scheduling
  • Attend weekly staff and production meetings
  • Maintain the cleanliness and organization of equipment and storage rooms
  • Be available during all major events to handle operations functions
  • Motivate operations team and protect Spectra’s interests and reputation by keeping up with service, cleanliness and image standards
  • Other duties and responsibilities as assigned

Qualifications:

  • Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management etc.)
  • Minimum of three (3) years’ experience in building maintenance and building conversions, including supervisory responsibilities
  • Possess superior interpersonal and strong written and oral communication skills
  • Ability to function in an fast-paced, high-pressure environment, handle multiple tasks at one time, meet deadlines
  • Must be self-motivated with strong leadership abilities and organizational skills
  • Basic knowledge of Microsoft Office required
  • Working knowledge of operational equipment including but not limited to: forklift, pallet jacks, scrubbers, floor buffers, mechanical lifting devices, staging, retractable seating risers, basketball floors and ice install
  • Ability to follow written instruction, interpret AutoCAD drawings and blueprints
  • Forklift certification is necessary
  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days

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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS MANAGER - Talen Energy Stadium (Chester, PA)

Under the direction of the Senior Operations Manager, the Operations Manager provides direct supervision to part time staff, specifically in the areas of housekeeping, overseeing post event cleanings of Talen Energy Stadium.

RESPONSIBILITES:

Assists Senior Operations Manager in the overall daily operation and maintenance of Talen Energy Stadium.  

  • Plan, direct, coordinate, and review the work plans for Talen Energy Stadium; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures;
  • Create schedule for Housekeeping Staff
  • Represents Operations Department in absence of Senior Operations Manager
  • Select, train, motivate and evaluate Housekeeping Supervisors and full and part time staff
  • Provide and/or coordinate department staff training
  • Work with Supervisors and other department employees to correct deficiencies; implement timely disciplinary and exiting procedures with staff (including temporary workers)
  • Assume management responsibility for all services and activities involved in the operations of all stadium events
  • Ensure staff is working safely, efficiently and are aware of proper safety guidelines
  • Responsible for execution of and compliance with Contracts
  • Plan, direct, coordinate, and review the work plan for facility operations
  • Participate in the development and administration of the Operations and Cleaning Department budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement adjustments as necessary
  • Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies
  • Provide excellent customer service assistance to internal and external clients
  • Maintain a customer first mentality

NON ESSENTIAL FUNCTIONS:

  • Perform other duties as assigned

QUALIFICATIONS:

  • Degree in Facility Management or related field preferred
  • High School Diploma (or equivalent) required

  • Minimum of three years (3) experience in facility operations supervision or with comparable increasing responsibility in an arena, stadium, convention center, public assembly facility with knowledge of set up/housekeeping and/or event coordination.

  • Previous experience working with unions

  • Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations 

  • Self-motivated with excellent organizational skills 

  • Ability to communicate clearly and concisely in the English language, both orally and in writing

  • Must be comfortable multi-tasking and working in a fast-paced environment 

  • Familiarity of OSHA requirements

  • Strong interpersonal skills necessary, including excellent verbal and written communication skills.

  • Possess valid driver’s license or have the ability to acquire

  • Possess valid forklift certification or have the willingness to acquire

  • Ability to work independently and as part of a team

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Intellectual/Social demands:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following verbal, written or diagram instruction, following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employee in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical demands:

  • While performing the essential functions of this job, the employee occasionally lifts and moves facility equipment and/or tools. Employee will frequently move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees; position will require employee to occasionally bend, stoop, or crouch in order to evaluate and inspect equipment and building infrastructure; employee will as needed operate fork lift, high lift in assessment of and maintenance of the building and equipment. Employee will occasionally be required to identify or match colors/tones of furniture, dance floor, carpet or other items as necessary. Employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines, radios and printers; employee will constantly communicate via telephone, email and in-person with others and exchange accurate information. Employee will occasionally as maintenance, operations, emergency situations or business demands lift up to 75 pounds

Work environment:

  • The duties of this position are performed both indoors and outdoors in the weather conditions prevalent at the time. The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment and moderate to loud during event days when equipment is in operation. Employee must also be willing to work nights/weekends/holidays as there is a varying schedule depending on events.


Spectra is an Equal Opportunity Employment Employer


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Facility Operations/Security/Event Management: Event Operations/Management
SENIOR OPERATIONS MANAGER - USF Sun Dome (Tampa, FL)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

Under direct supervision from the AGM / Director of Operations performs oversight of building set-up and tear down, oversee all event production, and light maintenance tasks as assigned. Senior Operations Manager may receive instructions from the GM, AGM / Director of Operations, Building Engineer or Event Managers.

Responsibilities:

  • Work from general instructions and specifications
  • Read and interpret paperwork regarding event specifications including but not limited to CADs and event datasheets.
  • Create weekly labor plans and effectively schedule labor.
  • Continually train staff as needed.
  • Manage the operation of event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, table skirting, carpet, pipe and drape, etc.
  • Oversee all operation of audio/video equipment including but not limited to: arena sound system, audio board, center hung video board, corner boards, and ribbon boards.
  • Assist event managers on all aspects of event production including confirming rigging layouts, CADs, production equipment rentals, sound, lights, and staffing including IATSE and event runners.
  • Work with AGM / Director of Ops to closely monitor and forecast budget and monthly expenses.
  • Oversee facility maintenance tasks as required
  • Report defective equipment, facility damage, areas of the facility requiring cleaning and incorrect or improper set-ups to supervisors in an timely manner
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Perform other duties as required
  • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.

Qualifications:

Knowledge Of:

  • Proper use and maintenance of hand and power tools related to job functions
  • Applicable safety rules and procedures
  • Customer Service practices

Ability To:

  • Work from general instructions and specifications, with minimal supervision
  • Oversee staff in operation of a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, and other vehicles as required
  • Provide directions to others
  • Work effectively in a service oriented environment subject to frequently changing priorities
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Establish and maintain effective working relationships with staff, contractors and facility users
  • Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days

PREFERRED QUALIFICATIONS:

Experience:

  • Must be at least 18 years of age
  • Three (3) years of increasingly responsible experience in maintenance or event setup in an arena, convention center, hotel, or other public assembly facility, with at least one (2) year of supervisory responsibility
  • Proficient knowledge of Word, Excel, and Outlook; working knowledge of AutoCAD is a plus,

Education / Training:

  • Possession of, or ability to obtain a current fork lift license
  • Possession of, or ability to obtain a current CPR certificate
  • Possession of, or ability to obtain an Florida driver’s license

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