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Current available jobs in Facility Operations/Security/Event Management:


» EVENT MANAGER - Budweiser Events Center (Loveland, CO)
» DIRECTOR OF OPERATIONS - Budweiser Events Center (Loveland, CO)
» EVENT COORDINATOR - Canalside (Buffalo, NY)
» UTILITY MAINTENANCE / GROUNDSKEEPERS - Canalside (Buffalo, NY)
» DIRECTOR OF OPERATIONS - Canalside (Buffalo, NY)
» HOUSEKEEPING SUPERVISOR (Part-Time) - Citizens Bank Park (Philadelphia, PA)
» EXECUTIVE CHEF - Donald L. Tucker Civic Center (Tallahassee, FL)
» OPERATIONS COORDINATOR - Donald L. Tucker Civic Center (Tallahassee, FL)
» SENIOR EVENT MANAGER - Donald L. Tucker Civic Center (Tallahassee, FL)
» EVENT MANAGER - Durham Convention Center (Durham, NC)
» FACILITY OPERATOR - General Motors Centre (Oshawa, ON)
» UTILITY WORKER (Housekeeping / Changeover) - Mass Mutual Center (Springfield, MA)
» EVENT SERVICES - Overland Park Convention Center (Overland Park, KS)
» EVENT SERVICES STAFF (Part-Time) - Overland Park Convention Center (Overland Park, KS)
» CHIEF ENGINEER - PPL Center (Allentown, PA)
» BANQUET MANAGER - Pueblo Convention Center (Pueblo, CO)
» DIRECTOR OF EVENTS & OPERATIONS - Salina Bicentennial Center (Salina, KS)
» SHUTTLE DRIVERS - Wells Fargo Center (Philadelphia, PA)
» UTILITY GUARD - ROVER - Wells Fargo Center (Philadelphia, PA)



Facility Operations/Security/Event Management: Event Operations/Management
EVENT MANAGER - Budweiser Events Center (Loveland, CO)

Location: Budweiser Events Center (Loveland, CO)

Reports to: Assistant General Manager

Supervises:  Event Services Staff

Type:    Full-Time; Salaried; Exempt

Summary:   The Event Manager is responsible for planning, organizing and controlling events within the facility as assigned and monitors the logistical interfacing of these events, to include but not limited to preparing event outlines and scaled drawings of event areas and coordinating equipment distribution and event billing.  The duties will include all event coordination tasks after events are booked through their conclusion.  Ensures tenant requirements are met and facility rules, regulations and policies are adhered to, by serving as a liaison between the facility and tenants; assists tenants in the planning of their own events; and performs related responsibilities as required. May be required to work extensive hours including nights and weekends. Supervise and train up to two full-time employees or the equivalent in part-time employees at any given time and have the authority to hire or fire and the authority to make recommendations for hiring and firing of employees. 

Job Functions: 

• Meet with facility clients prior to events and assist in determining event needs to advance shows; schedule related staff; provide information and direction to operations and support staff including audio/visual, telecommunications, set-up, custodial, maintenance, security, and admissions personnel.
• Prepare drawings, layouts, diagrams, instructions, set-up requirements and supporting documentation for each event and distribute to appropriate staff; communicate changes before and during events.
• Submit service request to appropriate divisions and departments to schedule event staff according to client request; meet with clients to resolve set-up changes; ensure compliance with applicable fire, building and safety codes.
• Serve as a facility representative at events by enforcing facility policies and procedures throughout each event.
• Identify and resolve event problems and public complaints.
• Prepare written cost estimates to prospective clients; coordinate and settle event financials.
• Hire, train, supervise and evaluate event staff including ushers, ticket takers, security, parking and merchandise as well as promoting and ensuring the “How you doing?” customer service program is adopted and well performed by all staff.
• Receives, responds to and resolves complaints from tenants and patrons.
• Monitor part-time event staff hours using eTime; allocate hours to each event worked;  approve time worked at the end of each pay period.
• Perform related duties and responsibilities as required.

Qualifications:

• Minimum of Associates’ Degree; Bachelor’s Degree is preferred.
• Minimum of one (1) year of experience in Event or Facility Management.
• Candidate should possess leadership, supervisory and organizational skills and be able to function in a multi-task environment.
• Strong written and oral communication is vital.
• Proficient in use of Microsoft Word & Excel.
 

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Have you earned a BA/BS from an accredited college/university?
2. YES / NO: Do you have 1 or more years of experience in Event or Facility Management?
3. To be considered, please list your salary requirement.


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Facility Operations/Security/Event Management: Facility/Venue Management
DIRECTOR OF OPERATIONS - Budweiser Events Center (Loveland, CO)

Reports to: General Manager/AGM

Supervises: Chief Engineer, Operations Changeover Manager, Technical Services Manager

Summary: To manage, supervise and coordinate the maintenance and operations of buildings, equipment and grounds for the assigned facility as well as the Ranch complex; to act as Chief Engineer for assigned facility; and provide highly responsible staff assistance to the assigned facility director.

Job Functions:
• Assume management responsibility for all services and activities involved in the maintenance and operations of assigned facility including HVAC, electrical, mechanical, and plumbing equipment, custodial services, and grounds keeping.
• Select, train, motivate and evaluate supervisory staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Plan, direct, coordinate, and review the work plan for facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
• Participate in the development and administration of the Operation budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
• Oversea the set-up of events; coordinate facility arrangements with concessionaires; direct and monitor the work of contractors, engineers, and architects on building projects.
• Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
• Maintain hazardous materials communication program, material safety date sheets and required records and permits for underground storage tanks; maintain knowledge of changes in pertinent Federal, State and Local regulations.
• Perform other duties and responsibilities as required for the facility as well as the Ranch complex.

Qualifications:
• Minimum of five (5) years experience in building maintenance including at least two (2) years of supervisory responsibility.
• Experience/Specialized Training in the repair and maintenance of HVAC or related building systems.
• Bachelor’s degree or better from an accredited college/university in a related concentration strongly preferred.
• Strong oral and written communication skills in the English language.
• Ability to work beyond normal business hours as required, including but not limited to evenings, weekends, and select holidays.
• Familiarity with OSHA requirements.
• Possession of an electrical license is highly desirable.
• Proven leadership and interpersonal skills.

EOE, DFWP
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have a MINIMUM of five (5) years experience in building maintenance including at least two (2) years of supervisory responsibility?
2. YES / NO: Have you earned a Bachelor’s degree or better from an accredited college/university in a related concentration?
3. YES / NO: Are you able and willing to work beyond normal business hours as required, including but not limited to evenings, weekends, and select holidays?
4. Please list your salary requirement in order to be considered for this position.


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Facility Operations/Security/Event Management: Event Operations/Management
EVENT COORDINATOR - Canalside (Buffalo, NY)

Reports to: Director of Events and General Manager

Start date: Immediately

Number of Positions: One

Hours required: Salary - Event Days Mandatory

Overview of Position:
Global Spectrum is currently seeking an enthusiastic individual that has previous experience or an interest in pursuing a dynamic position in planning, detailing, and executing outdoor events at Canalside. This is a unique position that includes marketing, event management and community outreach in the special events sector. This is a year-round position with a concentration of events running May through September and is expanding to the fall and winter season in 2014 and 2015. The off season consists of soliciting, planning, organizing and developing new events for the next season.

Responsibilities include, but are not limited to, the following:

• Manage event details such as layout, setup, and equipment needs.
• Liaison between facility, promoter and operations.
• Maintain vendor database, vendor development and contracts.
• Coordinate vendors for festivals, concerts and special events.
• On-site contact at events.
• Manage contracts, insurance, permits and licenses.
• Book entertainment for daily and special events.
• Market research that will require making phone calls, faxing, emailing, searching the internet, and conducting meetings with various individuals within the market.
• Assist in developing and implementing event marketing plans and promotions.
• Distribution of flyers, hanging posters, and creating relationships with various retailers to promote events.
• Overseeing daily events including set up and post event reports.
• Communicating in writing event details, event orders and diagrams to operations.
• Assisting with street vending efforts and administration responsibilities including cash handling/placing food and beverage orders for events.
• Communicating with vendors and entertainment production needs and requirements.
• Carrying out various event day responsibilities.
• Perform additional duties and responsibilities as assigned.
• Maintain event folders, filing and administrative tasks as needed.
• Manage part time event staff and alcohol permits and licenses.
• Attend other outdoor events to solicit vendors and be familiar with other events in the region.
• Work with community partners, sponsors and business organizations to develop working relationships.


Qualifications and Requirements:

• Must have 2 years of experience in event planning, marketing, communications or special events field.
• Interested in Event Management, Volunteering, or Hospitality.
• Ability to work long hours with flexibility to work nights and weekends as needed.
• Working knowledge of Word, Excel
• Excellent communication, organizational and interpersonal skills.
• A winning, do-what-it-takes attitude and a desire to learn.
• Work in outdoor setting and be able to lift 40lb with ease.
• Able to work in a fast paced environment, a professional outlook.
 

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 3+ years of experience in event planning, marketing, communications or special events?
2. YES / NO: Are you able and willing to work long hours with flexibility to work nights and weekends as needed?
3. YES / NO: Are you willing to relocate?
4. To be considered, please list your salary requirement.


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Facility Operations/Security/Event Management: Maintenance
UTILITY MAINTENANCE / GROUNDSKEEPERS - Canalside (Buffalo, NY)

Reports to: Receives general supervision from the Director of Operations

Location: Canalside

SUMMARY: To participate in set-up and clean-up activities for events and general maintenance/housekeeping at Canalside.

Job Functions:

• Assist in the establishment of schedules and methods for the set-up of facilities for scheduled events; implement policies and procedures.
• Plan, prioritize, assign, supervise and review the work of staff involved in event set-up and clean-up operations and any maintenance tasks.
• Snow removal responsibilities
• Participate in set-up and clean-up of events and general housekeeping of facility. Supervise groundskeeping and set up staff when applicable.
• Provide ongoing inspection of building and grounds; identify housekeeping deficiencies and initiate corrective measures.
• Maintain storage areas, supplies, and equipment as necessary.
• Perform related duties and responsibilities as required.

Special Knowledge of:
 

• Materials, methods, practice and equipment used in set-up and housekeeping services.
• Principles of supervision, training and performance evaluation.
• Safe work practices.

Authority:
 

• Plan and implement ongoing facility set-up and housekeeping programs and activities.
• Operate equipment used in the maintenance of conference facilities such as forklifts, floor scrubbers, compactor, and other maintenance equipment and be able to provide staff training on such equipment.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Communicate clearly and concisely, both orally and in writing.
• Supervise, train and evaluate assigned staff.
• Work shifts as necessary.
• Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days

Experience:
 

Minimum of three years progressively responsible experience in the set-up and housekeeping functions in a first-class Canalside environment. Relevant experience may be considered if operations included meeting facilities.

Training:
 

Formal or informal education or training which ensures the ability to read and write at a level necessary for successful job performance.

License or Certificate:
 

Possession of, or ability to obtain, an appropriate, valid driver’s license.
 

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 3+ years of progressively responsible experience in the set-up and housekeeping functions in a similar environment?
2. YES / NO: Are you able and willing to a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days?
3. To be considered, please list your compensation requirement.


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Facility Operations/Security/Event Management: Facility/Venue Management
DIRECTOR OF OPERATIONS - Canalside (Buffalo, NY)

Reports to: General Manager.

Supervises: Operations Manager, Operations Supervisor and Operations Crew

SUMMARY:
To manage, supervise and coordinate the maintenance and operations of facilities, equipment, and grounds for the Canalside Buffalo; and provide highly responsible staff assistance to higher level management. Assist and coordinate activities, maintenance and staffing responsibilities with the operations team for the Ice rink / plant that is currently under construction.

JOB DUTIES: (including but not limited to)

• Assume management responsibility for all services and activities involved in the maintenance and operations of Canalside Buffalo including HVAC, Ice rink plant, electrical, mechanical, plumbing equipment, custodial services, and landscaping/grounds keeping.
• Manage and participate in the development and implementation of goals, objectives, policies, and priorities of assigned programs and functions.
• Keeps cost records of work performed and makes cost estimates as requested.
• Select, train, motivate and evaluate operations staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Plan, direct, coordinate, and review the work plan for facility maintenance and operations; meet with staff to identity and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
• Participate in the development and administration of the Operation Department Budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; direct the monitor and approve expenditures; implement adjustments as necessary.
• Provide responsible staff assistance to the facility director; prepare and present staff reports and other related correspondence.
• Conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to maintenance programs, crowd control, emergency procedures and operating policies and procedures as appropriate; conduct financial and physical feasibility studies for modifications and recommend best practices to General Manager. Maintain policies and procedures as needed.
• Oversee the set-up of events; direct and monitor the work of contractors, engineers, and architects on building projects, maintenance and services.
• Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
• Maintain Hazardous Materials Communication Program, material safety data sheets and required records.
• Maintain knowledge of changes in pertinent federal, State and local regulations.
• Verify the processing of employee time sheets/time clock and accounts for labor, material and utility costs by event and cost category.
• Develop and maintain Capital Improvement Project reports and recommendations for the facility.
• Attends internal meetings representing the operations department and represents the facility at external meetings as deemed necessary.
• Develops and implements standard operating procedures for each area of responsibility, including an effective preventive maintenance program.
• Organizes and executes training and safety programs for all Canalside Buffalo staff.
• Interpret and apply administrative and departmental policies and procedures.
• Communicate clearly and concisely both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Perform related duties and responsibilities as required
• Assist with operational procedures, processes, and responsibilities as it relates to overall ice rink operations

Responsibilities to include but are not limited to:

• General building maintenance and cleaning (SOP and as scheduled)
• Execution of room set-ups
• Supervision of operations staff
• Create and execute daily, weekly, monthly, quarterly and annual maintenance checklists and upkeep of log (Micromain).
• Report to General Manager on daily and weekly activities, provide maintenance reports
• Establish weekly staff scheduling
• Attend weekly staff and production meetings
• Maintain the cleanliness and organization of equipment and storage rooms
• Be available during all major events to handle operations functions
• Responsible for storage and equipment/supplies inventory
• Motivate operations team and protect Canalside Buffalo Global Spectrum’s interests and reputation by keeping up with service, cleanliness and image standards
• Other duties as assigned

SPECIAL CHARACTERISTICS AND KNOWLEDGE:

• Operational characteristics, services and activities of public facility maintenance programs including building construction, mechanical equipment repair, and grounds maintenance.
• Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
• Principles and practices of budget preparation and control.
• Principles of supervision, training and performance evaluation.
• Pertinent Federal, State, and local laws, codes, and regulations.
• Ability to work under high pressure and work irregular hours as dictated by programming.
• Knowledge and experience of facility operations including drayage, decorators, maintenance, housekeeping, trades, audio-visual, electrical, equipment, etc.
• Knowledge of event presentation and event production needs.

QUALIFICATIONS:

• Computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and Internet software
• Bachelor’s degree in business, engineering or related field from an accredited four-year college or university; or any additional related experience
• Four years of increasingly responsible experience in building maintenance of a public assembly facility or related forum

EOE, DFWP
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Have you earned a Bachelor’s degree in business, engineering or related field from an accredited four-year college or university?
2. YES / NO: Do you have 4+ years of increasingly responsible experience in building maintenance of a public assembly facility or related forum?
3. To be considered, please list your salary requirement.


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Facility Operations/Security/Event Management: Custodial/Housekeeping
HOUSEKEEPING SUPERVISOR (Part-Time) - Citizens Bank Park (Philadelphia, PA)

COMPANY: Global Spectrum

ENTITY: Citizens Bank Park

DEPT: Facilities

REPORTS TO:  Ops Manager

QUALIFICATIONS:
• Minimum 1-3 years experience in housekeeping supervision, union environment preferred
• Working knowledge of chemical cleaners and disinfectants
• Working knowledge of custodial equipment including buffers, shampoo machines, vacuum cleaners, bucket & wringer, etc.
• Ability to oversee and monitor staff in performance of housekeeping functions

JOB FUNCTIONS:
• Conduct 10-minute meetings each evening in order to distribute work assignments
• Inspect all areas in the bowl to ensure cleanliness post events
• Ensure employees have the right equipment and supplies to perform the job efficiently
• Make sure employees are in uniform
• Responsible for maintaining expected sanitation and cleanliness levels via, Supervisors Checklist
• Maintain employee paperwork including attendance and evaluations
• Review any issues with the evening manager before the post-event bowl cleaning
• Other duties and responsibilities as assigned
 

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Do you have 1-3 years of experience in housekeeping supervision?
2. YES/NO: Do you live in the Philadelphia, PA area?
3. To be considered, please list your hourly compensation requirement.


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Facility Operations/Security/Event Management: Food/Beverage Management
EXECUTIVE CHEF - Donald L. Tucker Civic Center (Tallahassee, FL)

Company: Global Spectrum

Location: Donald L. Tucker Civic Center (Tallahassee, FL)

Reports to: Director of Food & Beverage

Supervises: Sous Chef, Prep Cooks, Line Cooks, Concession Cooks and Utility Workers

Status: Full-Time; Salaried; Exempt


Summary:
To oversee the direction of the kitchen’s daily activities in accordance with policies and objectives to ensure guest satisfaction, profitability and a positive, productive and compliant work environment. Responsible for overall kitchen operations, including food and labor cost controls. Oversees the general preparation of all food, helps in the planning of meals and developing menus.

Essential Job Functions:

• Ensures budgeted food percentages are achieved through effective control measures including portion controls, kitchen timings, food inventory rotation measures, receiving and food storage procedures, inventory controls, effective purchasing procedures, kitchen security procedures and waste control.
• Supervises all line set-up, prep and breakdown activities. Responsible for in-service delegation of tasks to line personnel.
• Responsible for fulfilling kitchen record keeping and administrative requirements including food inventories and invoicing of food products. Responsible for organizing employee work schedules, ensuring appropriate coverage for all kitchen areas.
• Measure, mix and cook ingredients according to recipes
• Use a variety of pots, pans, knives and other equipment to prepare and serve food.
• Regulate temperatures of ovens, broilers, and grills.
• Direct the work of other cooks and kitchen workers. May train cooks and kitchen workers.
• Clean or inspect equipment or work areas.
• Keep records of quantities of food supplies used..
• Help plan meals and develop menus.
• Monitor events, materials and surroundings.
• Ability to estimate sizes, quantities, time, cost or materials needed.
• Guide, direct and motivate kitchen employees.
• Handle and move objects.
• Communicate with supervisors, peers and subordinates.
• Make decisions and solve problems
• Organize, plan and prioritize work.
• Evaluate information against standards.
• Carry out ideas, programs, systems or products.
• Schedule work and activities.
• Document and record information.
• Control machines and processes.
• Inspect equipment, structures or materials.
• Think creatively.

Nonessential Job Functions:

• Other duties as assigned by Director of Food and Beverage.

Special Characteristics and Knowledge:

• Have a medium level of social contact. Ability to work closely with kitchen staff, but also spend time alone cooking.
• Must be able to supervise, coach, and train employees.
• Provide excellent service to customers.
• Deal with external customers such as food suppliers.
• General knowledge for the health and safety of patrons and staff.
• Must be sure that all details of the job are performed and their work is accurate.
• Must be constantly aware of changing events, such as staff or supply shortages.
• Ability to express ideas clearly when speaking or in writing.
• Ability to read and understand written information
• Must be exact in their work. Errors could cause safety hazards for themselves and other workers.
• Identify problems and review information.
• Must be constantly aware of frequently charging events in cooking processes.
• Ability to repeat the same physical activities.
• Quickly and accurately compare letters, numbers, objects, patterns or pictures.
• Must maintain high level of concentration.
• Must be able to multi-task.
• Knowledge of the rules and uses of numbers in mathematics. Areas of knowledge include arithmetic, algebra, geometry and statistics.
 

Qualifications:

• Minimum of 5 years of experience in a similar position in an upscale banquet, hotel or convention center setting with prior supervisory experience.
• Must be able to stand for extended periods of time.
• Ability to speak clearly so that listeners may understand.
• Must be able to make fast, simple, repeated movements of fingers, hands and wrists.
• Ability to bend, stretch, twist or reach out with the body, arms and/or legs.
• Must be able to lift, push, pull or carry heavy objects.
• High school diploma or equivalent GED.
• Must have completed formal training and complete on-the-job training.
• Must have a good sense of taste and smell.
• Must have training from a professional technical school, two or four year college, or special culinary school.
• Experience in culinary training-including menu planning, food preparation, and selection and storage of food.
• Apprenticeship through culinary institute, trade unions or professional association.
• State issued Health Certificate and immunizations are required.

Intellectual/Social/Physical Demands & Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:
• While performing the primary duties of job, the employee is constantly on his/her feet and on occasion operates kitchen equipment; constantly moves about the kitchen to access storage areas, cabinets, freezers, etc.; constantly required to exchange accurate information with others/staff. The employee also constantly operates a computer, telephone, email, and other office machinery such a fax machines, printers and copiers.

Work Environment:
• The duties of this position are usually performed indoors. The noise level in the work environment is usually moderate to loud to during event days and minimal during non-event days.

Intellectual/Social Demands:
• While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.


EOE, DFWP
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 5+ years of experience in a similar position in an upscale banquet, hotel or convention center?
2. YES / NO: Do you have experience supervising kitchen/back of house staff?
3. To be considered, please list your salary requirement.


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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS COORDINATOR - Donald L. Tucker Civic Center (Tallahassee, FL)

Company: Global Spectrum

Location: Donald L. Tucker Civic Center (Tallahassee, FL)

Supervisor: Operations Managers

Type: Full-Time; Nonexempt

Job Summary:
Coordinate, direct and participate in all setups, changeovers and building services tasks in the main arena, exhibit hall and meeting rooms.

Minimum Qualifications:

Education and Experience -
Three years experience in sports/entertainment facility preferred.

Knowledge, Skills and Abilities -
• Working knowledge of facility and arena operations, changeovers, setups, housekeeping and maintenance.
• Working knowledge of operations equipment including forklifts, pallet jacks, staging, basketball floors, etc.
• Ability to oversee and direct staff in performance of changeover and custodial functions.
• Capable of working nights, weekends and holidays.
• Ability to handle multiple tasks at one time.
• Ability to meet deadlines and function under stress.

Licenses/Special Requirements -
Forklift certification or ability to get certified within 3 months of start date.

Job Functions:
• Coordinate and communicate all relevant information for event setups, changeovers, and custodial tasks throughout the Donald L Tucker Civic Center.
• Supervise and participate in day-to-day and event-based operations of the arena, meeting rooms and exhibit hall.
• Work closely with Event Managers to ensure all details of events are accounted for.
• Conduct meetings prior to each shift in order to review and/or distribute work assignments.
• Ensure employees have the equipment and resources to perform the job efficiently.
• Complete walkthroughs of building before and after events to properly maintain safety and appearance of arena.
• Other duties and responsibilities as assigned.
 

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 3 years of experience in a sports/entertainment facility?
2. YES / NO: Are you capable of working nights, weekends and holidays as required in addition to normal business hours?
3. To be considered, please list your salary requirements.


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Facility Operations/Security/Event Management: Event Operations/Management
SENIOR EVENT MANAGER - Donald L. Tucker Civic Center (Tallahassee, FL)

Company: Global Spectrum

Location: Donald L. Tucker Civic Center (Tallahassee, FL)

Reports to: Director of Events

Supervises: TBD

Status: Full-Time; Salaried; Exempt


Summary:
The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; occasionally hire, train, schedule and supervise all event staff, as well as oversee building and parking security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.

Qualifications:

  • Two to four (2-4) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
  • Bachelor’s degree or better from an accredited college/university with major coursework in facility management, hospitality management, business management, marketing or related field
  • Strong oral and written communication skills
  • Ability to stand and walk for long periods of time, climb stairs and occasionally lift up to 40 lbs.
  • Must have computer skills in Microsoft Office applications and word processing, spreadsheets, database, presentation and Internet software
  • Possession of, or ability to obtain, a current CPR certificate
  • Possession of, or ability to obtain, a valid drivers’ license
  • Knowledge of Operational characteristics of events
  • Ability to identify the needs of users of the facility
  • Knowledge of crowd management and control techniques
  • Knowledge of customer service practices
  • Knowledge of principles of supervision and training
  • Demonstrated familiarity with facility use contracts
  • Knowledge of fire and public safety regulations
  • Knowledge of A/V equipment and electronic systems in public assembly facilities
  • Experience with budget preparation and control 
  • Familiarity with terminology used in entertainment/convention/public assembly settings

Essential Job Functions:

• Plan, service and supervise large events
• Plan, direct and evaluate the work of subordinates
• Provide leadership for event personnel
• Analyze challenges, identify alternative solutions, and project consequences of proposed actions
and implement recommendations in support of organizational objectives
• Communicate clearly and concisely in the English language, both orally and in writing
• Establish and maintain effective working relationships with staff, contractors and facility users
• Work a flexible schedule, including long nights, early mornings, weekends and holidays as needed
• Compete all duties with a customer service focus through teamwork and dedication to HYD
• principles
• Assist in the advancement of events/shows
• Assist in the preparation of building to meet the requirements of upcoming events/shows
• Assist with the completion of pre-show event financial estimates
• Assist with the completion of post-show event settlements
• Advise lessees on services available form independent contractors for events
• Recruit and train event, parking and security staff
• Create work schedules for event, parking and security staff, delegate assignments and review performance and results
• Function as a liaison between users of the facility and the facility staff
• Recommend and evaluate required event staffing levels
• Coordinate communication between building staff and show staff during load in and load out
• Establish and maintain effective working relationships with lessees, employees, municipal officials, service contractors and patrons/public
• Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
• Order and maintain equipment (radios, headsets, etc.) for all event, parking and security staff
• Ensure that the facility is cleaned prior to, during and after all events to maintain building appearance and increase customer satisfaction
• Inform/train all staff of HYD incentive program, ensuring proper and constant execution
• Make hospitality arrangements as needed
• Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
• Review emergency planning procedures with all events staff for each event
• Create and distribute detailed data sheets prior to every event
• Assist and direct changeover crew with breakdown and setup of events
• Coordinate with Finance/Payroll as needed to ensure event staff and other applicable parties are paid
• Coordinate service needs with Food and Beverage department as needed
• Serve as Manager on Duty as scheduled

Nonessential Job Functions:

• Perform all other duties and responsibilities as assigned

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:
• While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:
• While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.

Work Environment:
• The essential functions of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-even times.


EOE, DFWP
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 2 - 4 years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting?
2. YES / NO: Have you earned a Bachelor’s degree or better from an accredited college/university with major coursework in facility management, hospitality management, business management, marketing or related field?
3. To be considered, please list your salary requirement (you must list dollar figure or range).


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Facility Operations/Security/Event Management: Event Operations/Management
EVENT MANAGER - Durham Convention Center (Durham, NC)

Company: Global Spectrum, L.P.

Location: Durham, NC

Reports to: General Manager/Director of Events

Status: Full-Time; Salaried; Exempt


Summary:

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; occasionally hire, train, schedule and supervise all event staff, as well as oversee building and parking security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.

Qualifications:

• Two to four (2-4) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
• Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
• Strong oral and written communication skills
• Must have strong computer skills in Microsoft Office applications, word processing, and Internet
• Possession of, or ability to obtain, a current CPR certificate
• Possession of, or ability to obtain, a valid drivers’ license
• Knowledge of operational characteristics of events
• Ability to identify the needs of users of the facility
• Knowledge of crowd management and control techniques
• Knowledge of customer service practices
• Knowledge of principles of supervision and training
• Demonstrated familiarity with facility use contracts
• Knowledge of fire and public safety regulations
• Knowledge of A/V equipment and electronic systems in public assembly facilities
• Experience with budget preparation and control
• Familiarity with terminology used in entertainment/convention/public assembly settings

Job Functions:

• Plan, service and supervise large events
• Plan, direct and evaluate the work of subordinates
• Provide leadership for event personnel
• Analyze challenges, identify alternative solutions, and project consequences of proposed actions
and implement recommendations in support of organizational objectives
• Communicate clearly and concisely in the English language, both orally and in writing
• Establish and maintain effective working relationships with staff, contractors and facility users
• Work a flexible schedule, including long nights, early mornings, weekends and holidays as needed
• Compete all duties with a customer service focus through teamwork and dedication to HYD
• principles
• Assist in the advancement of events/shows
• Assist in the preparation of building to meet the requirements of upcoming events/shows
• Assist with the completion of pre-show event financial estimates
• Assist with the completion of post-show event settlements
• Advise lessees on services available form independent contractors for events
• Recruit and train event, parking and security staff
• Create work schedules for event, parking and security staff, delegate assignments and review performance and results
• Function as a liaison between users of the facility and the facility staff
• Recommend and evaluate required event staffing levels
• Coordinate communication between building staff and show staff during load in and load out
• Establish and maintain effective working relationships with lessees, employees, municipal officials, service contractors and patrons/public
• Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
• Order and maintain equipment (radios, headsets, etc.) for all event, parking and security staff
• Ensure that the facility is cleaned prior to, during and after all events to maintain building appearance and increase customer satisfaction
• Inform/train all staff of HYD incentive program, ensuring proper and constant execution
• Make hospitality arrangements as needed
• Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
• Review emergency planning procedures with all events staff for each event
• Create and distribute detailed data sheets prior to every event
• Assist and direct changeover crew with breakdown and setup of events
• Coordinate with Finance/Payroll as needed to ensure event staff and other applicable parties are paid
• Coordinate service needs with Food and Beverage department as needed
• Serve as Manager on Duty as scheduled
• Perform all other duties and responsibilities as assigned
 

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Have you earned a Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field?
2. YES / NO: Do you have 2 - 4 years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting?
3. YES / NO: Are you able and willing to work evenings, weekends and certain holidays as required, in addition to normal business hours?
4. To be considered, please list your salary requirement.


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Facility Operations/Security/Event Management: Maintenance
FACILITY OPERATOR - General Motors Centre (Oshawa, ON)

REPORTS TO: Operations Manager and Assistant Operations Manager

DEPARTMENT: Operations

PAY RATE: $20.49/ hr.

CLOSES: Dec 14th 2013

QUALIFICATIONS:

• Must possess or be able to obtain a Class B refrigeration certificate within one year of hire date
• Any post-secondary education in a related field is considered an asset
• Must express a willingness to learn and adapt to a changing work environment
• Experience operating an ice resurfacer
• Ability to work days, overnights, weekends and holidays as needed
• Handle multiple tasks at one time and meet deadlines
• Must have demonstrated ability to function in a fast paced, high-pressure environment
• Fork lift certification is an asset
• Possess superior interpersonal and communication skills
• Basic computer knowledge – Outlook, Excel
• Adhere to all Global Spectrum service standards and policies including Health & Safety
• Work in compliance with the provisions of the Occupational Health & Safety Act
• Perform related duties and special projects as assigned

JOB FUNCTIONS:

• Operate ice resurfacer and all related assigned duties necessary for the safe operation – blade changes, oil changes and daily greasing schedules
• Maintain an excellent level of ice quality with daily assigned maintenance
• Understand and maintain records and logbooks related to the refrigeration plant
• Climb stairs and be able to lift 75lbs unaided
• Responsible for opening and closing the facility – including arming, disarming and security checks
• Good knowledge of hand and power tools
• Comprehend and communicate clear instructions for event set ups
• Supervise crews setting up for events using folding chairs, staging, drapery, stacking chairs and tables of various shapes and sizes
• Safely use cleaning chemicals and able to communicate proper cleaning procedures to employees
• Perform other duties assigned
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: are you legally entitled to work in Canada?
2. YES / NO: do you possess a Class B refrigeration certificate or have you taken any courses to this end?
3. YES / NO: Do you have experience in driving an ice surfacing machine?


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Facility Operations/Security/Event Management: Conversion Crew
UTILITY WORKER (Housekeeping / Changeover) - Mass Mutual Center (Springfield, MA)

Company: Global Spectrum

Location: MassMutual Center (Springfield, MA)

Reports to: Operations Manager, Changeover/ Cleaning Supervisor

Status: Full-Time; Hourly


Qualifications:

• Previous experience in Janitorial Maintenance.
• Ability to perform general labor; this position involves lifting, carrying and setting heavy equipment.
• Ability to follow basic instruction and direction.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Must have demonstrated ability to function in fast-paced, high-pressure environment.
• Experience in heavy public contact.
• Strong interpersonal and communication skills.

Essential Job Functions (including, but not limited to):

• Operate buffer, rider sweepers/ scrubbers, walk behind scrubbers, blowers, vacuums and other various equipment.
• Safely use cleaning chemicals and communicate proper cleaning procedures to staff.
• Comprehend and communicate clear instructions for event set ups
• Setup and breakdown of chairs, tables, other event seating, ice rink, stages, etc.
• Assist with weather related clean-up.
• Janitorial services, including but not limited to glass cleaning, vacuuming, restroom cleaning, mopping, emptying trash receptacles and recycling bins.
• Establish and maintain cooperative-working relationships with those contacted in the course of work
• Report all discrepancies or concerns to supervisors.
• Comply with all federal, state, and local regulations.
• Work in accordance with the standard operating procedures of the facility.
• Practice a high level of customer service.
• Other duties as assigned

Intellectual/Social, Physical Demands and Work Environment:
The Intellectual/Social, Physical Demands and Work Environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:
While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant use of interpersonal skills including but not limited to: ability to foster collaboration, recognize and resolve conflicts, and openly communicate verbally with co-workers/supervisors/guests.

Physical Demands:
Must be able to perform physical activities, such as, but not limited to, lifting heavy items ( up to approximately 50 lbs.), bending, standing, climbing and walking. Must be able to work safely in an environment containing caustic chemicals, cleaning materials, debris, dust, and trash.

Work Environment:
Routinely required to work indoors and outdoors in the weather conditions prevalent at the time. The noise level in the work environments is minimal to moderate during non-event times and moderate to loud during event times.

EOE, DFWP
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you currently live in the Springfield, MA area?
2. YES / NO: Do you have changeover and/or housekeeping experience?
3. YES / NO: Are you able to work a flexible schedule including nights, weekends and holidays?


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Facility Operations/Security/Event Management: Event Guest Relations
EVENT SERVICES - Overland Park Convention Center (Overland Park, KS)

Reports To: Event Services Supervisor

Supervises: N/A

Status: Full-Time; Nonexempt

Summary:
Global Spectrum seeks skilled, motivated and reliable individuals to fill the full time position of Showcare/Setup Worker for the Overland Park Convention Center. Under direct supervision from an Event Services Supervisor, Event Services perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. Other duties include, but are not limited to, operating various types of cleaning equipment, forklifts and scrubbers. In the absence of an Event Services Supervisor, Event Services may receive instruction from the Event Services Lead, Director of Events, Event Manager or Manager on Duty.

Requirements:
• Must have high school diploma or equivalent GED and must be able to read and write at a level necessary for successful job performance
• Must be 18 years of age or older
• Must be available to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays
• Must be able to stand and walk for long periods of time and lift objects up to 50 pounds
• Possession of, or ability to obtain a valid Kansas or Missouri driver’s license or identification card

Compensation: $11.00/hour

EOE, DFWP

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you currently live in the Overland Park, KS area?
2. YES / NO: Are you able and willing to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays?


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Facility Operations/Security/Event Management: Conversion Crew
EVENT SERVICES STAFF (Part-Time) - Overland Park Convention Center (Overland Park, KS)

Reports To:  Event Services Supervisor

Supervises:  None

Status:   Part-Time; Hourly; Nonexempt

Compensation:  $9.00/hour

Summary:
Global Spectrum seeks skilled, motivated and reliable individuals to fill the partl time position of Showcare/Setup Worker for the Overland Park Convention Center. Under direct supervision from an Event Services Supervisor, Event Services perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. Other duties include, but are not limited to, operating various types of cleaning equipment, forklifts and scrubbers. In the absence of an Event Services Supervisor, Event Services may receive instruction from the Event Services Lead, Director of Events, Event Manager or Manager on Duty.

Requirements:
• Must have high school diploma or equivalent GED and must be able to read and write at a level necessary for successful job performance
• Must be 18 years of age or older
• Must be available to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays
• Must be able to stand and walk for long periods of time and lift objects up to 50 pounds
• Possession of, or ability to obtain a valid Kansas or Missouri driver’s license or identification card

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you live in the Overland Park, KS area?
2. YES / NO: Are you able and willing to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays?
3. YES / NO: Are you 18 years of age or older?


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Facility Operations/Security/Event Management: Engineering
CHIEF ENGINEER - PPL Center (Allentown, PA)

Company: Global Spectrum

Location: PPL Center, Allentown, PA

Reports to: Director of Operations

Supervises: Engineers

Status: Full Time


Qualifications:

 

• Minimum of 4-5 years management experience in general maintenance & repair of HVAC, Electrical, Plumbing and related building systems, and knowledge of Ice refrigeration.
• College degree and/or specialized training in the building maintenance of HVAC or related building systems.
• Familiarity with OSHA requirements.
• Possession of an electrical license is highly desirable
• Knowledge of boilers, chillers, refrigeration and ice making helpful.
• Willingness and desire to work nights and weekends as required

Essential Job Functions:
 

• Assume management responsibility for all services and activities involved in the maintenance and operations of the PPL Center including HVAC, electrical, mechanical, plumbing, chillers, refrigeration, ice making, boilers and associated equipment.
• Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Plan, direct, coordinate, and review the work plan for facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
• Participate in the development and administration of the Operation budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
• Oversee the central utility plant operation; coordinate facility arrangements with concessionaires and vendors; direct and monitor the work of contractors, engineers, and architects on building projects.
• Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
• Maintain hazardous materials communication program, material safety date sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations.
• Develop and maintain an accurate record keeping system.

Nonessential Job Functions:

• Perform related duties and responsibilities as required

 

Intellectual/Social/Physical Demands and Work Environment:

The intellectual/social/physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:
 

• While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:
 

• While performing the essential functions of the job, employee is frequently required to stand, walk, crouch; and sit for long periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 65 pounds, work in high places on ladders and motorized lift equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus; constantly communicates with staff, vendors and other to exchange accurate information.

Work Environment:
 

• The noise level in the work environment is usually minimal to moderate during non-events and moderate to loud during events.


EOE, DFWP
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you 4+ years of management experience in general maintenance & repair of HVAC, Electrical, Plumbing and related building systems?
2. YES / NO: Do you have knowledge of ice refrigeration?
3. To be considered, please list your salary requirement (you must list a dollar figure or range).


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Facility Operations/Security/Event Management: Food/Beverage Management
BANQUET MANAGER - Pueblo Convention Center (Pueblo, CO)

About the Venue:
The Pueblo Convention Center is proudly and professionally managed by Global Spectrum. We currently have over 21,000 square feet of meeting space, featuring 16,200 square feet of premium and ballroom space, 3,000 square feet in five inviting meeting rooms and a generous 2,120 square foot pre-function lounge, making us the ideal destination for your next meeting, conference, convention, trade-show or banquet. We can serve up to 1,000 people at one time with our capacity. We also manage Memorial Hall, which is a 1,600 seat theater nestled near the Pueblo Riverwalk.

Qualifications:
The ideal candidate will have between 3-5 years experience as a Manager or an Assistant Banquet Manager at a convention center, hotel property or fine dinning establishment; College Degree preferred; High school diploma or general education degree or equivalent combination of education and experience required.

Job Requirements:
• 45 to 60+ hours a week
• Must be able to stand for at least Four Hours at a time.
• Must be able to repeatedly lift up to 25 pounds
• Reports to Director of Food and Beverage

Responsibilities:
• Develop and conduct effective training programs geared to educate banquet associates on specific job skills and to enhance the service provided to guests.
• Ensure the proper set-up, execution and breakdown of banquet functions
• Develop creative and attractive table settings, beverage stations set-up and buffet lines, etc…
• Coordinate all details for banquet events with the Event Manager(s).
• Operate and schedule department within budgetary guidelines set forth by General Manager and Director of Food and Beverage.
• Establish SMART goals for the department and communicate those to banquet associates.
• Implement policies and controls as set forth by the Director of Food and Beverage concerning Banquet operations to include, service standards, food and equipment handling, safety, breakage and sanitation, etc…
• Interact effectively with guests, and greet main client. Resolve guest complaints and exercise effective decision making ability. Report any food related problems or allergen to the Executive Chef or Sous Chef.
• Maintain effective communication with banquet associates, be responsive to staff suggestions and concerns, and work to resolve any issues that may arise.
• Attend weekly staff meetings and production meetings.
• Communicate effectively with Catering Staff on all banquet events, guest comments and complaints, head counts, as well as acting as a liaison between client and operations department.
• Supervise the proper handling and storage of all Banquet furniture, fixtures, equipment and supplies.
• Ensure department is stocked with adequate supplies of all service wear, linen, disposables and all other items used during service. Ensure the staff is trained on where to find all the items they will need to stock their area with supplies.
• Execution of beverage consumption for events and monthly beverage inventories.
• Effectively scheduling banquet associates to the event load.
• Creating and Filling out labor allocation sheets for the Director of Food and Beverage to review.
• Ensure that Events are being supervised either by Banquet Manager or a banquet captain.
• For creating wait staff work logs for all banquet events. Also for writing a daily timeline for banquet associates to follow to assure we keep to our deadlines.
• Creating concessions sheets for Pueblo Convention Center and Memorial Hall, as well as scheduling for concessions.
• Execution of Quarterly Reviews of banquet associates.
 

EOE, DFWP
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 3 - 5 years of experience as a Manager or an Assistant Banquet Manager at a convention center, hotel property or fine dinning establishment?
2. YES / NO: Are you capable of working 45 - 60+ hours per week?
3. To be considered, please list your minimum salary requirement or salary range.


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Facility Operations/Security/Event Management: Event Operations/Management
DIRECTOR OF EVENTS & OPERATIONS - Salina Bicentennial Center (Salina, KS)

Entity: Global Spectrum

Location: Salina Bicentennial Center

Reports to: General Manager

Supervises: Event Manager, Event Security, Operations Coordinator, Maintenance, Setup & Housekeeping Staff

Status: Full-Time
 

SUMMARY:
The Director of Events & Operations is responsible for oversight of all facility events as well as the management, supervision and coordination of the maintenance and operations of the buildings, equipment and grounds; including the operation and maintenance of the mechanical, electrical and HVAC systems. Provides overall administrative planning, direction and policies to Event Manager and Operations Coordinator, assuring the highest quality of service to allow for the most efficient operation and servicing of events. Position provides highly responsible staff assistance to the General Manager.

JOB FUNCTIONS (including, but not limited to…):
• Assume management responsibility for all services and activities involved in the event / operations departments, including customer service program, housekeeping services, ground keeping and building systems upkeep (HVAC, mechanical, electrical, plumbing)
• Select, train, motivate and evaluate supervisory staff. Provide or coordinate staff training. Work with employees to correct deficiencies. Implement discipline and termination procedures.
• Prepare departmental annual budget. Control and monitor departmental expenditures. Forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures. Implement adjustments as necessary.
• Submit and monitor yearly Capital Improvement Plan needs
• Oversee the setup of events; coordinate facility arrangements with concessionaires; direct and monitor the work of contractors, engineers, and architects on building projects
• Inspect facilities to ensure they are being maintained properly for events
• Order supplies and materials for maintenance programs within budget guidelines
• Coordinate with city liaison for construction and major projects
• Develop crowd management and event staffing plans with assistance from event manager
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
• Conduct planning and operational meetings as required to ensure smooth coordination of event activities
• Track, record and report labor allocations in all areas of functional responsibility for purposes of forecasting, benchmarking and budgeting
• Maintain hazardous material communication program
• Prepare and present regular staff reports and other related correspondence
• Work with other department directors in a variety of tasks
• Serve as Event Manager as needed
• Routinely serve as Manager on Duty
• Responsible for execution of and compliance with Union Contracts
• Provide excellent customer service assistance to internal and external clients
• Exemplify the How You Doin philosophies
• Perform other duties and responsibilities as assigned

QUALIFICATIONS:
• Bachelor’s degree or better from an accredited college or university with major coursework in facility management, event management or a related field.
• Minimum of four (4) years of increasingly responsible experience in building maintenance in a stadium, arena, convention center or public assembly facility setting
• Minimum of two (2) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
• Experience in the repair and maintenance of HVAC or related building systems
• Demonstrate superior interpersonal and organizational skills
• Possess valid driver’s license or have the ability to acquire
• Ability to work independently and as part of a team

EOE, DFWP
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Have you earned a Bachelor’s degree or better from an accredited college or university with major coursework in facility management, event management or a related field?
2. YES / NO: Do you have 4+ years of increasingly responsible experience in building maintenance in a stadium, arena, convention center or public assembly facility setting?
3. YES / NO: Do you have 2+ years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting?
4. To be considered, please list your salary requirement.


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Facility Operations/Security/Event Management: Security
SHUTTLE DRIVERS - Wells Fargo Center (Philadelphia, PA)

Company: Spectrum Arena, LP

Location: Wells Fargo Center (Philadelphia, PA)

Department: Security & Services

Reports To: Parking Manager

Supervises: No

Status: Hourly; Nonexempt


Basic Function:
The primary responsibility of this position is to shuttle employees to and from the complex.

Essential Job Functions:
• Greet employees
• Announce the events at the Wells Fargo Center.
• Knowledge of lot locations, Guest Services and directions to highway’s (primary and secondary) web site – Comcast-Spectacor.
• Use respect when responding to co-workers. Show respect for Wells Fargo Complex property by being safe and clean.
• Report to Command Center at start of shift, sign in and record time in.
• Shuttle Drivers will pick-up keys and vehicle book at the Command Center.
• Check the book for owner’s card and insurance information.
• Inspect buses at start and finish of shift.
• Complete vehicle maintenance at start of shift and end of shift.
• Complete vehicle log form.
• Drivers must wear seatbelts and follow Dept. of Motor Vehicles Rules and Regulations.
• Ensure that front seat is reserved for handicap employees; Staff that have handicap ID are to be picked up and dropped off at their vehicles.
• Shuttle employees from employee parking facility to designated drop off point.
• Parking Manager will approve and monitor all breaks through the employee lot attendant.
• Shuttle Drivers are required to work their full shift and are not permitted to leave early unless specifically authorized by the Parking Manager or his/her designee. Shuttle Drivers assigned to the last two shifts are to remain on duty until all vehicles are out of the off-site parking lot or until they are authorized to leave by the Parking Manager or his/her designee.
• It is your responsibility to return keys and vehicle book to the Command Center at the end of your shift.

Nonessential Job Functions:
• Perform other duties and responsibilities as assigned.

Qualifications:
• High school diploma or equivalent GED; professional driving training from a certified school a plus
• Must have the standard, valid CDL with C-class passenger
• Must be available Mon thru Fri 6:00am-12:00am and on Saturdays and Sundays
• Background and drug test required
• Strong oral and written communications skills and reading skills in the English language
• Ability to read a map or program a GPS device
• Must have a customer-focused, positive and professional attitude
• Must demonstrate a good sense of direction and familiarity with the general area/region

Intellectual/Social/Physical Demands and Work Environment:
The intellectual/social/physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:
• While performing the essential duties of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:
• While performing the essential functions of the job, the employee constantly operates a shuttle bus to transport passengers to and from the complex; constantly communicates with others to exchange accurate information and provide customer service; locating passengers at the pick-up destination may required the driver to stand and/or sit for long periods of times; frequently required to load and unload passenger baggage weighing up to 50 lbs. when picking them up of dropping them off; specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Evironment:
• The essential functions of this position are performed while operating a shuttle bus and outdoors in the weather conditions and traffic patterns prevalent at the time. The noise level in the work environment can be minimal to loud, depending on the number of passengers.

EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you currently live in the Philadelphia, PA area?
2. YES / NO: Have you earned a standard, valid CDL with C-class passenger?
3. YES / NO: Are you available Mon thru Fri 6:00am-12:00am and on Saturdays and Sundays?


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Facility Operations/Security/Event Management: Security
UTILITY GUARD - ROVER - Wells Fargo Center (Philadelphia, PA)

Company: Spectrum Arena, LP

Location: Wells Fargo Center (Philadelphia, PA)

Department: Security & Services

Reports To: Command Center Supervisor

Supervises: No

Status: Part-Time; Hourly; Nonexempt


Basic Function: While on duty be constantly circulating throughout the building.

Standards of Excellence:

1. Smile, Greet, Say “How you doin”?
2. Must know Wells Fargo Complex Guide – “Bible”
3. Thoughtfulness of our guests and employees
4. Offer help before the guest asks – May I help you? – NEVER say “Next”
5. Get the answers or someone who can – I’ll find out – NOT “I don’t’ know”
6. Appearance and Posture – complete compliance with our dress code; neat and well groomed, trimmed beard, clean shaven; uniform to fit properly; hems are to break at top of shoe, no cuffs permitted; fanny packs only; company issued pins. Posture – no leaning against chairs, walls or railings.

Essential Job Functions:

• Report in at the Command Center 15 minutes prior to the start of shift in the proper uniform of the day.
• Observe and report everything that happens on your shift to the Command Center Supervisor.
• Provide accurate information regarding incidents.
• Walk premises to insure building is secure.
• Respond to all problems as dispatched by Command Center Supervisor.
• Work with Base Building staff, employees and guests on a daily basis.
• Review Post Orders and Read File on a regular basis.
• Check bags for contraband.
• Perform three (3) probe tours on each shift to insure integrity of complex.
• Accompany building tours throughout building and allow access to certain restricted areas. Ensure that no one in the group wanders astray.
• Lock and unlock doors as requested by Command Center Supervisor.
• Work in cooperation with other security persons as a security team.
• Handle situations in a professional manner.
• Report directly to the Command Center during any fire/evacuation event.

Nonessential Job Functions:

• Perform all other duties as assigned by your supervisor.

Qualifications:

• Effective oral communication and writing skills in the English language
• Ability to interact with staff and outside vendors on a professional basis
• Must have a earned a high school diploma or equivalent GED
• Previous Security experience preferred
• Ability to work a flexible schedule, including but not limited to nights, weekends and select holidays

Intellectual/Social/Physical Demands and Work Environment:

The intellectual/social/physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:
• While performing the essential duties of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:
• While performing the essential functions of the job, the employee constantly moves about/around the facility to observe and report; constantly communicates with others to exchange accurate information and provide customer service.

Work Environment:
• The essential functions of this position are usually performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud to during events and minimal during non-events.

EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have previous Security experience in a similar environment?
2. YES / NO: Do you currently live in the Philadelphia, PA area?


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