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Current available jobs in Facility Operations/Security/Event Management:




Facility Operations/Security/Event Management: Maintenance
MAINTENANCE TECHNICIAN - CFE Arena (University of Central Florida) (Orlando, FL)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

Summary: The Maintenance Technician provides hands on repairs and maintenance to all facility systems as assigned by the Chief Engineer.

Responsibilities:

  • Perform routine maintenance, operations, inspections and repairs on all systems, including HVAC, electrical/lighting systems, mechanical and plumbing equipment, refrigeration equipment systems, boilers, water pumps and building control systems 
  • Participate in the delivery of building maintenance & repair needs for events
  • Assist in work planning for facility maintenance and operations; identify and resolve problems; monitor work flow; review and evaluate work projects, methods and procedures
  • Ensure compliance with hazardous materials communication program, material safety data sheets and required records and permits. Ensure a safe work environment at all times
  • Perform related duties and responsibilities as required

Qualifications:

  • Minimum four (4) years experience in building maintenance; experience in plumbing, electrical, building repair and carpentry work preferred
  • Experience in a convention center, sports & entertainment or hospitality industry strongly preferred
  • High school diploma or equivalent required.
  • Certification to operate a forklift is preferred
  • Specialized training / experience in the repair and maintenance of building HVAC and related systems preferred
  • Must have experience with power and hand tools
  • Familiarity with OSHA requirements
  • Required to work independently and under minimal supervision
  • Ability to work event nights, weekends and holidays as required
  • Ability to climb stairs and lift 40 lbs, unaided.

EOE. DFWP


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Facility Operations/Security/Event Management: Event Operations/Management
ASSISTANT DIRECTOR, OPERATIONS - Donald L. Tucker Civic Center (Tallahassee, FL)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

SUMMARY: Under the supervision of the Director of Operations, this position manages and coordinates the day-to-day operations of the facility (arena and exhibition hall/meeting rooms), including engineering, maintenance, set-up / changeovers, custodial/housekeeping and grounds keeping.  Provides overall administrative planning, direction, and policies to operating managers maintaining the highest quality service program to ensure client satisfaction.  Assists in the development and management of annual Operations Department budget.  Provides overall department management assistance to the Director of Operations.

JOB FUNCTIONS:                 

  • Plan, coordinate, and review the work plan for convention and arena operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures;
  • Oversees daily operation and maintenance of the facility and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.
  • Works closely with the Event Production Department in the advancing and communicating of event information to the appropriate departments and staff
  • Develops pre-event department expense estimates for the Event Production Department and Finance Department
  • Oversees Custodial services for entire facility including daily cleaning, pre-event, event and post-event cleaning
  • Assists in the administration of Stagehands (in house) and other labor groups
  • Oversees the operation of event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, etc.
  • Assists in negotiation and administration of contracts with outside vendors including pest control, scoreboard systems, seasonal landscaping, etc
  • Schedules and oversees operations managers, changeover supervisors, building mechanics, building services staff, etc.
  • Participate in the development and administration of the Operations Department budget; Forecasting of future funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement adjustments as necessary
  • Order supplies and materials for building supplies and maintenance within budget guidelines
  • Acts as co-liaison with University, City and State Services for numerous facility related functions (City Codes, Fire Safety Codes, Parking, Licenses, permits, etc.)
  • Responsible for Health & Safety compliance
  • Represents Operations Department in absence of Director of Operations
  • Other duties as assigned by Director of Operations

QUALIFICATIONS:    

  • College or Technical degree required
  • Minimum of five (5) years’ experience in facility operations management
  • Must show demonstrated knowledge of physical plant management, supervisory skills and experience in work crew supervision in facility operations
  • Ability to work event nights, weekends and holidays as required

EOE. DFWP.


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Facility Operations/Security/Event Management: Parking Operations
PARKING MANAGER - Palm Beach County Convention Center (West Palm Beach, FL)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

Position Overview: The Parking Manager is responsible for managing and performing all aspects of the facility parking and traffic operations, from a leadership standpoint as well as in a hands-on role.  This is to include, but not limited to, parking staff functions, controlling associated parking tickets / passes, planning logistical operations, ensuring proper cash management, valet parking operations and assistance with garage / surface lot maintenance & repair.

Job Duties: 

  • Exercise direct supervision over ALL Parking department personnel.
  • Select, interview, train, evaluate, counsel and schedule all personnel to perform Parking Attendant, Cashier, and Traffic Control functions as needed.
  • Communicate policy, process and procedure updates / information to all parking personnel as needed.
  • Inspect work productivity of all parking personnel to ensure the highest levels of efficiency, accuracy and customer service are met.
  • Ensure staff scheduling and attendance activities are completed timely and accurately in time clock system.  Resolve issues as they occur.
  • Reconcile payroll at the end of each payroll period and report event labor use allocations.
  • Ensure proper cash handling procedures for Parking and Valet Service are utilized.
  • Maintain control and integrity of parking safe and banks through use of daily safe logs, cash audits, and control procedures.
  • Reconcile sales to cash and/or credit card receipts in accordance with established accounting procedures.
  • Maintain, control and reconcile parking ticket stock.
  • Produce and provide daily and monthly reports in a timely fashion to appropriate personnel detailing parking activity, to include revenues by event, cars parked by event and operational analysis by event.
  • Attend regular meetings with Sales, Event Services, and Operations to discuss and communicate all future parking needs.
  • Review event parking history to develop plans for future operations.  Maintain detailed history by day/event for future use.
  • Develop safe and logistical entrance and exiting traffic plans for events, utilizing labor, signage and traffic barricades.  Coordinate and communicate these plans with appropriate personnel, including local law enforcement if necessary.
  • Prepare staff properly for high traffic volume situations that regularly occur within the events business.
  • Monitor parking garage / surface lot during events to ensure smooth, efficient entrance and exiting of all vehicles.
  • Tactfully and promptly resolve all customer service issues related to parking.
  • Monitor, inspect and ensure proper use and maintenance of parking supplies, equipment, systems and structures.  Communicate supply and maintenance needs to appropriate personnel.  Assist with any and all procurements.
  • When required, coordinate Valet Services with contractor, Event Services Department and customer, to include space allotment, traffic flow, and timing and cost of services.
  • Recognize the need for constant training and procedure improvements, including but not limited to security / safety.  Provide as needed.
  • Assist in the hands-on operation of daily events as business demands to provide excellent customer service and efficient vehicle movement.
  • Provide superior customer service to internal and external clients.
  • Ensure all ADA provisions relating to parking services are satisfied.
  • Investigate and mitigate any and all situations to limit liability in relation to a parking operation.  Correct deficiencies as needed.
  • Perform other duties as assigned.

Qualifications

  • High school diploma / GED required.
  • Bachelor’s degree from an accredited college or university with major course work in facility management, management, business administration or related field preferred.
  • Minimum two (2) years supervisory experience working in the Parking Services field.
  • Possess excellent organizational and interpersonal skills.
  • Ability to handle multiple tasks and priorities simultaneously.
  • Must have demonstrated ability to perform effectively under stressful situations and within a fast paced, high pressure environment.
  • Knowledge of supervisory skills including how to motivate, support and involve employees in accomplishing goals and objectives.
  • Demonstrated cash handling and basic accounting experience.
  • Ability to safely and accurately handle and account for large sums of money.
  • Computer skills including Windows Outlook, Word, Excel and ADP Payroll highly recommended.
  • Ability to utilize both manual as well as computerized parking systems.
  • Ability to communicate clearly and concisely in the English language, both orally and in writing.
  • Ability to pass extensive criminal background and credit checks.
  • Must be available to work a flexible schedule beyond normal business hours, including long hours, nights, weekends and holidays as needed.

Intellectual/Social, Physical Demands and Work Environment

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands

  • While performing duties of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, greeting and directing clients verbally and with visual cues towards parking locations.  Employee must be able to recognize and resolve conflicts, and be able to openly communicate in writing and verbally with clients. Employee will frequently communicate via radio and in-person with others and exchange accurate information. This position requires employee to frequently work both independently or as part of a team.

Physical demands

  • While performing the duties of this job, the employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines, faxes and printers.  Employee will also frequently move about inside and outside facility in various areas including parking lots before/during/after events in the course of supervising staff and directing clients to parking locations.  Employee must constantly communicate via radio, telephone, email and in-person with others and exchange accurate information.  Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds.

Work environment

  • The duties of this position are performed primarily outdoors.  Employee is regularly exposed to outdoor weather conditions prevalent at the time, year round.  The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during event days.  

EOE/DFWP


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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS MANAGER - PPL Center (Allentown, PA)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

Summary: The Operations Manager provides direct supervision to the operations supervisors, changeover crew, and the housekeeping staff for the facility which includes arena and three restaurants.

Responsibilities:

  • Assume management responsibility for all services and activities involved in maintenance, operations and security, including HVAC, electrical, mechanical, plumbing, chillers, refrigeration, ice making, boilers and associated equipment, retractable seating, fire alarm
  • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
  • Plan, direct, coordinate, and review the work plan for facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures
  • Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary
  • Oversee the set-up of events including nights, weekends and holidays; coordinate facility arrangements with concessionaires and vendors; direct and monitor the work of contractors, engineers, and architects on building projects
  • Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies
  • Maintain hazardous materials communication program, material safety data   sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations
  • Perform and coordinate maintenance work throughout the arena and the three restaurants – hanging photos and other items, painting, patching walls, repairing broken seats and other maintenance tasks as they present themselves.
  • Develop and maintain an accurate record keeping system
  • Perform other duties and responsibilities as required

Qualifications:

  • Bachelor’s/Technical degree from an accredited college/university/school required          
  • Minimum of three (3) years’ experience in building maintenance including at least two years of supervisory responsibility.
  • Familiarity with OSHA requirements.
  • Possession of an electrical license is highly desirable
  • Knowledge of boilers, chillers, refrigeration and ice making helpful.
  • Ability to climb stairs and lift 40 lbs, unaided.

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