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Current available jobs in Facility Operations/Security/Event Management:


» CHANGEOVER SUPERVISOR - Alaska Airlines Center (Anchorage, AK)
» EVENT MANAGER - Donald L. Tucker Civic Center (Tallahassee, FL)
» SECURITY OFFICER - Duke Energy Convention Center (Cincinnati, OH)
» EVENT MANAGER - Durham Convention Center (Durham, NC)
» DIRECTOR OF OPERATIONS - Durham Convention Center (Durham, NC)
» ELECTRICIAN - Global Spectrum, Gila River Arena (Glendale, AZ)
» ENGINEER - Iowa Events Center (Des Moines, IA)
» MAINTENANCE TECHNICIAN - Iowa Events Center (Des Moines, IA)
» BUILDING OPERATOR - Mattamy Athletic Center (Toronto, On)
» PART TIME EXTERIOR FACILITY SERVICES - Overland Park Convention Center (Overland Park, KS)
» BUILDING SERVICES - Overland Park Convention Center (Overland Park, KS)
» PART-TIME ENGINEER - Overland Park Convention Center (Overland Park, KS)
» EVENT SERVICES STAFF (Part-Time) - Overland Park Convention Center (Overland Park, KS)
» EVENT MANAGER - Owensboro Convention Center (Owensboro, KY)
» ASSISTANT SPORTS TURF MANAGER - PPL Park (Chester, PA)
» DIRECTOR OF FOOD AND BEVERAGE - Pueblo Convention Center (Pueblo, CO)
» TECHNICAL SERVICES AND OPERATIONS MANAGER - The Ryan Center and Boss Ice Arena (Kingston, RI)
» BUILDING MAINTENANCE MECHANIC - Universtiy of Phoenix Stadium (Glendale, AZ)
» OPERATIONS SUPERVISOR - Utah Valley Convention Center (Provo, UT)
» SHUTTLE DRIVER - Wells Fargo Center (Philadelphia, PA)
» DIRECTOR OF OPERATIONS - XL Center & Rentschler Field (Hartford, CT)



Facility Operations/Security/Event Management: Conversion Crew
CHANGEOVER SUPERVISOR - Alaska Airlines Center (Anchorage, AK)

Qualifications:

• Bachelor’s degree in business, facility management, or other related field
• Experience with facility coordination and direct employee supervision
• Strong leadership and organizational skills with ability to function in a multi-task environment
• Strong written and oral communication skills are vital
• Ability to work beyond normal business hours as required, including but not limited to nights, weekends and holidays
• Forklift and aerial lift certifications are necessary

Essential Job Functions:

• Coordinate and supervise conversions
• Oversee hiring, training, scheduling and managing of changeover staff
• Manage event support staff (stand-by, fire panel) during events
• Assist Event Manager with event staff, customer service and crowd control
• Prepare event-staffing sheets (postings, staff info sheets, etc.)
• Assist with the daily maintenance operations of the building on occasion as needed
• Organize all storage rooms to be in neat and working order
• Maintain all event equipment (staging, basketball equipment, etc)
• Oversee opening or closing of facility for a move-in or move-out
• Build and Maintain Tenant Relations
• Assist in the purchasing of event equipment

Nonessential Job Functions:

• Other Duties as Assigned

INTELLECTUAL/SOCIAL/PHYSICAL DEMANDS & WORK ENVIRONEMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:
• While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:
• While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.

Work Environment:
• The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.


EOE, DFWP
 


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Facility Operations/Security/Event Management: Event Operations/Management
EVENT MANAGER - Donald L. Tucker Civic Center (Tallahassee, FL)

JOB DESCRIPTION - EVENT MANAGER
Position Overview
The Event Manager is the liaison between the show manager/client and all building operations staff and contractors. After the contract is signed for an event, the Event Manager works directly with the client to provide any needs from the facility. In addition, the Event Manager makes certain that all building policies and procedures are followed in preparing for and implementing the event. When the event is in the building, the Event Manager runs the show, making certain that the client’s needs are met and any building or safety issues are addressed immediately. The Event Manager is the Donald L. Tucker Civic Center staff member with whom the client will have the most contact before, during and after the event; and it is imperative that service is a priority with the position. It is important that the Event Manager can anticipate potential problems and in all cases, be solution oriented so that the client can achieve the most important result – a successful show. The Event Manager is the first and last staff member the client sees during the event; and the quality of service a client receives is the best sales tool for a return visit.
Reports To: Director of Events Services
Supervises: Direct – none / Indirect – all building operational staff during event activity
Job Description
• Meet with facility clients prior to events and assist in determining event needs; schedule related staff; provide information and direction to operations and support staff including audio/visual, telecommunications, set-up, housekeeping, maintenance, security and parking personnel.
• Prepare diagrams, instructions, set-up requirements and supporting documentation for each event and distribute to appropriate staff; communicate changes before and during events.
• Inform local entities of event schedule and necessary services (i.e.; police, fire department, medical personnel).
• Prepare written cost estimates to clients based on potential operational costs during the course of the event; coordinate and settle event financials.
• Serve as a facility representative at assigned events by enforcing facility policies and procedures; identify and resolve event problems and public complaints.
• Identify and resolve event related concerns.
• Attend various weekly scheduled building meetings
• Perform related duties and responsibilities as required.
• Extensive weekend, evening, and holiday work required.
Qualifications
• Minimum of four years increasing responsibility in Event Management.
• Bachelor’s degree from an accredited college or university with major course works in
Event management, event planning, marketing, business administration, hospitality
management or a related field.
• Proficient in use of Microsoft Word & Excel
Physical Demands
• Frequent sitting in a stationary position while at desk/ computer, on phone, in meetings.
Etc.
• Occasionally stand or walk about the office when accessing files, using office machinery,
etc.
• Frequently use hands/ arms to handle or feel objects or reach (ex. Telephone, computer,
office machinery)
• Ability to talk and hear; must be able to frequently communicate with internal and
external clients; must be able to exchange information accurately in all situations.
• Seldom lift/ carry up to 50 pounds for personnel files, office machinery, etc.
• Constantly use near, distance, and peripheral vision; constant adjusting of focus and
perceiving depth.
EOE/ DFWP


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Facility Operations/Security/Event Management: Security
SECURITY OFFICER - Duke Energy Convention Center (Cincinnati, OH)

SUMMARY:     

Under general direction from the Security Manager and Security Supervisors, the Security Officer assists in day-to-day security operations including, but not limited to, working as a Security Guard in a variety of posts and assignments. In the absence of management, the Security Officer may receive functional event related instructions from the Event Manager(s), or general instructions from the Manager on Duty or Assistant General Manager.

ESSENTIAL FUNCTIONS (include, but are not limited to…):

  • Assist in loss control procedures
  • Assist in coordinating information flow from the Security Manager, Security Supervisors, Event Managers, etc. to security and event staff personnel
  • Assist in developing security and event staff personnel through training and example
  • Supervise assigned shift activity, including reports and incidents, patrolling, dispatching, activity log, fire & safety system and all other activities during shift; ensure correct and orderly flow of event coverage from shift to shift
  • Ensure that security and event staff personnel maintain high degree of visibility and professionalism by conducting shift briefings, uniform inspections; make periodic patrols to ensure standards are met
  • Assist in investigations of security matters; conduct internal investigations relating to sensitive security issues while keeping all related matters confidential
  • Monitor events and make related recommendations to Security Management, Event Manager or Manager on Duty
  • Prepare and review of incident reports for adherence to established standards; take corrective measures when necessary

§  In the absence of the Security Management, ensure that employee injury procedures are properly administered

  • Patrol assigned facility; observe general public; guard property against fire, theft and damages; apply effective apprehension techniques as needed
  • Check facilities and equipment for needed maintenance and repairs; recognize and report damage and safety hazards
  • When working as Base Operator, ensure correct and orderly flow of event personnel from shift to shift; monitor and administer proper sign in/out policies; monitor security system and report abnormalities to Security Management; take action to resolve the situation(s) when needed; maintain detailed and accurate notes in the daily log book; properly brief relief officer of occurrences during assigned shift
  • Assist Security Management in administering the facility’s emergency preparedness programs
  • Provide general information, directions and assistance to facility guests

§  Assist medical personnel by directing traffic, crowd control and securing needed equipment

  • Communicate clearly and concisely in the English language, both orally and in writing
  • Assist Security Management in any other areas deemed applicable
  • Perform other duties as required

SPECIAL CHARACTERISTICS/KNOWLEDGE:

  • Knowledge of fire and public safety regulations
  • Knowledge of relevant federal, state, and local regulations
  • Must have computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and internet software

§  Ability to work effectively in a service oriented environment subject to frequently changing priorities

  • Ability to work well both independently and as part of a team; must have a positive attitude
  • Ability to analyze challenges, identify alternative solutions, project consequences of proposed actions and make recommendations for improvement to Security Management; implement approved recommendations in support of organizational objectives
  • Ability to establish and maintain effective working relationships with staff, contractors, facility users as well as local, state and federal law enforcement and life safety personnel
  • Ability to communicate clearly and concisely in the English language, both orally and in writing
  • Ability to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days
  •  

INTELLECTUAL/SOCIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

  • While performing duties of this job, the employee is continuously asked to multi-task under time limits and with moderate to high pressure situations.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:

  • Employee is frequently required to sit; stand for long periods of time; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Employee may occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

  • The essential functions of this position are performed indoors in an office and/or warehouse environment and outdoors (in the weather conditions prevalent at the time) as necessary and required by certain events.  The noise level in the work environment can range from minimal to loud during event days depending on the employee’s location, and is minimal during non-event days.

 

PREFERRED QUALIFICATIONS:

Experience:

  • Must be 18 years of age or older

§  Two (2) years of increasingly responsible security experience

§  Previous supervision experience preferred

Education / Training:

§  High school diploma, or equivalent GED

Licenses or Certificates:

  • Possession of, or ability to obtain a Ohio State Security Guard Certification
  • Possession of, or ability to obtain a CPR certificate and AED certificate
  • Possession of, or ability to obtain a driver’s license

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Facility Operations/Security/Event Management: Event Operations/Management
EVENT MANAGER - Durham Convention Center (Durham, NC)

SUMMARY:            

Event Manager plans and coordinates multiple events; supervise the work of facility event staff; serve as liaison between facility users and facility staff, service providers and other stakeholders.  Provides support and assistance with catering, meetings, special events and convention activities.  Is active in the profitable management of concessions operations. 

JOB DUTIES:

§  Communicate and meet with facility customers in advance of events and assist in determining event needs

§  Supervise operations and support staff including housekeeping, set-up, utilities, maintenance, security, and banquet/event staff

§  Coordinate facility events with exclusive and outside service contractors including food & beverage, audio/visual, telecommunications, decorators, etc.

§  Up-sell food & beverage packages to customers to assist in increasing overall revenues for facility and ensure customers are meeting contracted minimum guarantees. 

§  Prepare pre-event cost estimates for facility customers

§  Prepare written details and requirements for each event; prepare floor plans and ensure compliance with applicable fire, building, and safety codes; communicate changes before and during events.

§  Develop event security and staffing plans for assigned events; submit requests for additional medical and security staff; supervise event staff during events

§  Serve as a facility representative at events; facilitate pre and post-event walk through to assess facility condition; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints; problem solve as necessary

§  Prepare written evaluations of assigned events; calculate, prepare, and submit summary billing statements

§  Answer questions and provide information to facility customers; conduct facility tours as needed

§  As assigned, conduct a variety of industry related studies and recommend modifications to departmental service delivery methods and operational policies and procedures as appropriate

§  Assists in the overall effective management of Catering and Concession operations

§  Ensures total compliance with all alcohol service policies. 

§  Generates employee schedules and verifies employee time. 

§  Perform other duties as required

QUALIFICATIONS:

§  Bachelors degree from an accredited college or university with major course work in facility management, hospitality management, marketing, public relations, business management, or other related field

§  Additional years of experience may be substituted for formal education

§  Graduate of IAAM Public Assembly Facility Management School preferred

Knowledge Of:

§  Operational characteristics of event management

§  Customer Service practices

§  Crowd management and control techniques

§  Fire and public safety regulations

§  Basic understanding of food service practices

§  Basic understanding of A/V equipment and systems

§  Terminology used in entertainment and convention/conference settings

§  Relevant federal, state, and local regulations

§  Must have computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and internet software

§  Valid food handlers certificate if required by state or county of venue

§  Valid Alcohol service permit if required by state of county of venue

§  Familiar with inventory cost control and menu planning

§  Cash handling abilities

Ability To:

§  Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives

§  Establish and maintain effective working relationships with staff, contractors and facility users

§  Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days

ACCOUNTABILITIES:

§  Plan and monitor event activities to ensure smooth running, efficient events and maximum customer satisfaction.

AUTHORITY:

§  Determines and prepares written report of event requirements

§  Prepares event estimate for client

§  Develops staffing plans and supervises event staff during events/evaluates event staff performance

§  Directs service contractors


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Facility Operations/Security/Event Management: Event Operations/Management
DIRECTOR OF OPERATIONS - Durham Convention Center (Durham, NC)

SUMMARY:

To manage, supervise and coordinate the maintenance and operations of facilities, equipment, and grounds for the Convention Center; and provide highly responsible staff assistance to higher level management. Assist and coordinate activities, maintenance and staffing responsibilities with the operations team for Old Falls Street.

JOB DUTIES: (including but not limited to)

 

  • Assume management responsibility for all services and activities involved in the maintenance and operations of The Conference Center Niagara Falls/ Old Falls Street including HVAC, electrical, mechanical, plumbing equipment, custodial services, and grounds keeping.
  • Manage and participate in the development and implementation of goals, objectives, policies, and priorities of assigned programs and functions.
  • Keeps cost records of work performed and makes cost estimates as requested.
  • Select, train, motivate and evaluate operations staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
  • Plan, direct, coordinate, and review the work plan for facility maintenance and operations; meet with staff to identity and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
  • Participate in the development and administration of the Operation Department Budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; direct the monitor and approve expenditures; implement adjustments as necessary.
  • Provide responsible staff assistance to the facility director; prepare and present staff reports and other related correspondence.
  • Conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to maintenance programs, crowd control, emergency procedures and operating policies and procedures as appropriate; conduct financial and physical feasibility studies for modifications and recommend best practices to General Manager. Maintain policies and procedures as needed.
  • Oversee the set-up of events; direct and monitor the work of contractors, engineers, and architects on building projects, maintenance and services.
  • Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
  • Maintain Hazardous Materials Communication Program, material safety data sheets and required records.
  • Maintain knowledge of changes in pertinent federal, State and local regulations.
  • Verify the processing of employee time sheets/time clock and accounts for labor, material and utility costs by event and cost category.
  • Develop and maintain Capital Improvement Project reports and recommendations for the facility.
  • Attends internal meetings representing the operations department and represents the facility at external meetings as deemed necessary.
  • Develops and implements standard operating procedures for each area of responsibility, including an effective preventive maintenance program.
  • Organizes and executes training and safety programs for all CCNF/ OFS staff.
  • Interpret and apply administrative and departmental policies and procedures.
  • Communicate clearly and concisely both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • Perform related duties and responsibilities as required
  • Assist with operational procedures, processes, and responsibilities as it relates to Old Falls Street

Responsibilities to include but are not limited to:

  • General building maintenance and cleaning (SOP and as scheduled)

  • Execution of room set-ups

  • Supervision of operations staff

  • Create and execute daily, weekly, monthly, quarterly and annual maintenance checklists and upkeep of log (Micromain).

  • Report to General Manager on daily and weekly activities, provide maintenance reports

  • Establish weekly staff scheduling

  • Attend weekly staff and production meetings

  • Maintain the cleanliness and organization of equipment and storage rooms

  • Be available during all major events to handle operations functions

  • Responsible for storage and equipment/supplies inventory

  • Motivate operations team and protect Conference Center and Global Spectrum’s interests and reputation by keeping up with service, cleanliness and image standards

  • Other duties as assigned

     

    SPECIAL CHARACTERISTICS AND KNOWLEDGE:

  • Operational characteristics, services and activities of public facility maintenance programs including building construction, mechanical equipment repair, and grounds maintenance.
  • Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
  • Principles and practices of budget preparation and control.
  • Principles of supervision, training and performance evaluation.
  • Pertinent Federal, State, and local laws, codes, and regulations.
  • Ability to work under high pressure and work irregular hours as dictated by business levels.  
  • Knowledge and experience of facility operations including drayage, decorators, maintenance, housekeeping, trades, audio-visual, electrical, equipment, etc.
  • Knowledge of event presentation and event production needs.

 

QUALIFICATIONS:

 

  • Computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation, and Internet software
  • Associate’s degree in business, engineering or related field from an accredited college or university; or any additional related experience
  • Four years of increasingly responsible experience in building maintenance of a public assembly facility or related forum

EOE. DFWP.


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Facility Operations/Security/Event Management: Electrician
ELECTRICIAN - Global Spectrum, Gila River Arena (Glendale, AZ)

Job Summary

The electrician is responsible for monitoring lighting, power distribution, power plant equipment and reading / interpreting control circuits, schematics, diagrams, blueprints and specifications to ensure proper arena operations.  Recent related facilities experience (Plumbing, Locks, HVAC, Chillers, or Boilers etc.).

tasks and Responsibilities

  • Position responsible for troubleshooting electrical problems as may arise on any and all Arena equipment.

  • On venue during events at the Arena, to identify and resolve facility electrical issues.

  • Completion of construction, renovation and electrical projects.

  • Other duties as deemed necessary or as directed.

Required knowledge, Skills and abilities

  • Must possess recent related experience – preferably in a multi purpose Arena

  • Must possess a solid electrical background and experience for all facets of their field.

  • Must have the knowledge to interpret and read blue prints.

  • Solid understanding of OSHA and all related safety procedures.

  • A complete working knowledge of all electrical tools, testers, meters, and gauging devices. VOM’s amp meters, load devises, circuit testers, toners, etc.

  • The electrician needs to know how, and use; safety equipment, lock out – tag out devices and all other means to protect himself and others.

  • Proper use and maintenance of all related equipment and inventory control.

  • A strong understanding of the importance of job execution is necessary along with taking responsibility for their decisions.

  • Demonstrated sound organizational, coordinating and personal interface skills.

  • Demonstrated excellent written and verbal communication skills.

  • Proven job reliability, diligence, dedication and attention to detail.

  • Must be flexible with some nights, weekends and/or holidays for events.

  • Ability to handle multiple tasks at one time and meet deadlines and function under stress.

  • Possesses computer skills, working knowledge of Microsoft Office

  • Experience with electronic preventive maintenance programs preferred. 

  • Ability to climb stairs, lift 40 lbs. unaided and perform work at high heights

education and formal training

  • High School diploma or GED required.

  • Journeyman License or proven experience level.

experience

  • A minimum of 7 years as a craftsman with 5 years as a lead electrical position.

  • Experience in a service industry preferred.

  • Additional skill sets; welding, carpentry, locksmith, HVAC or mechanical a big plus.

Material and equipment used

  • Power/Hand tools, meters, Scissor lifts and forklift.

  • Company Vehicles.

Office equipment: copier, computer/keyboard, telephone and fax.


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Facility Operations/Security/Event Management: Engineering
ENGINEER - Iowa Events Center (Des Moines, IA)

SUMMARY:

Under general direction, performs advanced journey level and leadwork duties in the technical operation, maintenance and repair of steam generating boilers, electrical generating equipment and auxiliary systems, and centralized air-conditioning systems of a widely dispersed building complex with numerous individual physical plants; performs related work as required.

ESSENTIAL FUNCTIONS (including, but not limited to…):

  • Oversees the operation, maintenance and repair of plant equipment and auxiliary systems; recommends operational methods and procedures

  • Operates diesel powered electrical generator to provide emergency electrical power during power outages or curtailment

  • Perform event related duties as assigned

  • Participates in the operation, maintenance and repair of equipment, minor electrical and plumbing repairs to expedite the return of equipment or auxiliary systems to operational status

  • Performs routine preventative maintenance on equipment and auxiliary systems; oils and lubricates fans, motors, pumps and generators, cleans screens, strainers, burners and automatic controls

  • Track daily productivity via allocation sheets, daily logs and micro main.

  • Blows down the boilers to lower the concentration of suspended and dissolved solids of the water and to check the low water cutoff and automatic controls.

  • Communicate arrival, location and departure with lead Engineer

  • Makes chemical tests of boiler feed water to determine its’ alkalinity, chlorides, hardness and pH level, and to prevent scaling, pitting of boiler tubes and buildup of sludge deposits.

  • Clearly , effectively , and timely communicate work issues with staff

  • Repairs boilers, water pumps, fans and motors and replaces defective parts in accordance with provisions of prescribed preventative maintenance.

  • Provide excellent customer service assistance to internal and external clients

  • Exemplify the How You Doin philosophies

NON ESSENTIAL FUNCTIONS:

  • Perform other duties as assigned

QUALIFICATIONS: 

  • High school diploma (or equivalent) preferred

  • Possession of a second-class, stationary engineer’s license strongly preferred

  • Two (2) or more years of education and or full time work experience in the operation, maintenance and repair of steam generating boilers, centralized air-conditioning or electrical power generating equipment and auxiliary systems

  • Possession of Universal CFC license highly desirable

  • Possession of a first-class, stationary engineer’s license is highly desirable

  • Ability to communicate clearly and concisely in the English language, both orally and in writing

  • Ability to work independently and as part of a team

  • Must have availability to work long hours, nights, weekends and holidays as needed

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

  • While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time; Position also requires frequent use of interpersonal skills with staff including following both verbal and written instructions.  Employee must be able to recognize and resolve conflicts in being able to openly communicate with all staff.  This position requires employee to frequently work both independently and as part of a team for variety of tasks. 

    Physical demands:

  • While performing duties of the job, the employee frequently lifts and moves facility equipment, supplies and/or tools.  Employee will constantly move about inside and outside various areas of the facility before/during/after events; position will require employee to frequently bend, stoop, or crouch in order to evaluate and inspect equipment and building infrastructure; employee will as needed, operate fork lift and or high lift in assessment of and maintenance of the building and equipment.  Employee will occasionally be required to identify or match colors/tones of wire, wood, paint or other equipment. Employee will occasionally operate a computer and other office devices such as calculators, copy machines and printers; employee will constantly communicate via radio, telephone, email and in-person with staff to exchange accurate information. Employee will frequently throughout maintenance, operations and business demands lift and/or move up to 75 pounds.

    Work environment:

  • The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time.  The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment and moderate to loud during event days when equipment is in operation.

    This job description is subject to change.

    EOE.DFWP

    I have read and understand the above job description.  I am also aware that these responsibilities may change from time to time with or without notice.


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Facility Operations/Security/Event Management: Maintenance
MAINTENANCE TECHNICIAN - Iowa Events Center (Des Moines, IA)

 

SUMMARY:

Under general direction of engineering department; position will be responsible for various equipment and facility maintenance needs.  Position will also assist in variety of non-skilled engineering duties as events require.

ESSENTIAL FUNCTIONS (including, but not limited to…):

§  Responsible for maintenance and repair of facility doors, hardware, millwork, seats, furniture, rails, staging, fixtures and associated equipment

§  Communicate arrival, location and departure with lead Engineer (day) or Changeover Supervisor (night)

§  Maintain accurate records of labor time, parts used, work accomplished through daily logs, micro main and allocation sheets.

§  Perform variety of corrective and preventive maintenance

§  Execute non-skilled engineer functions for events

§  Clearly, effectively and timely communicate work issues with Engineering and Operations staff

§  Read, interpret blueprints, specifications, show drawings, schematic manufacturer’s specifications and

other reference materials to determine appropriate job requirements and procedures

§  Assists with set-ups and changeover maintenance needs

§  Performs inspections to ensure proper safety on various equipment

§  Executes general repairs and adjustments to equipment used in building and maintenance work (emergency repairs as needs require)

§  Use and maintain various meters, test instruments, drills, saws, and other power and hand tools

§  Liaison between Engineering and Operations teams to facilitate shared use of specialized engineering tools

§  Provide excellent customer service assistance to internal and external clients

§  Exemplify the How You Doin philosophies

NON ESSENTIAL FUNCTIONS:

§  Perform other duties as assigned

QUALIFICATIONS: 

§  Demonstrated experience in general maintenance and repair of related building systems and equipment

§  High school diploma, GED or equivalent recommended

§  Ability to handle multiple tasks at one time and meet tight deadlines with limited direction

§  Knowledge of essential tools and equipment used in maintaining building and equipment repairs

§  General familiarity with OSHA requirements desired

§  Strong attention to detail required

§  Ability to communicate clearly and concisely in the English language, both orally and in writing

§  Must be able to report for emergencies as needed

§  Open availability to work long hours, overnights, weekends and holidays

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

§  While performing duties of this job, the employee is frequently asked to multi-task under time constraints.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires frequent use of interpersonal skills including: ability to foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate with internal and external clients.  This position requires employee to frequently work both independently and as part of a team for a variety of tasks.

Physical Demands:

§  While performing duties of the job, the employee frequently lifts and moves facility equipment and/or tools.  Employee will frequently move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients; position will require employee to frequently reach, bend, stoop, or crouch in order to maintain and work on equipment and building infrastructure; employee will as needed operate various power tools, drills, saws, fork lift, and high lift in assessment of and maintenance of the building and equipment.  Employee will frequently be required to identify or match colors/tones of wood, paint or other equipment.  Employee will occasionally operate a computer and other office devices such as calculators, telephones, copy machines and printers; employee will constantly communicate via radio and in-person with others and exchange accurate information. Employee will occasionally as maintenance, operations, emergency situations or business demands lift up to 75 pounds. 

Work Environment:

§  The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time.  The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment and moderate to loud during event days when equipment is in operation.

 

This job description is subject to change.

EOE.DFWP


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Facility Operations/Security/Event Management: Maintenance
BUILDING OPERATOR - Mattamy Athletic Center (Toronto, On)

Job Summary:

Global Spectrum is currently seeking a permanent full time Building Operator for the Mattamy Athletic Centre located in Toronto, ON.  The Mattamy Athletic Centre is a 210,000 square foot multipurpose sports and entertainment facility that is owned by Ryerson University and is located in the former Maple Leaf Gardens.  It is the home of Ryerson Athletics, and the facility consists of an arena that seats approximately 2,700 for hockey and ice events, and 4,000 for stage events.  There is also a double gym that can accommodate 1,000 spectators, over 10,000 square feet of office and meeting room space, and a 7,000 square foot fitness and high performance centre.  As a valued member of the building operations team, you will contribute to the overall operation of the entire facility.

Job Functions / Areas of Responsibility

  • Operate building systems in order to satisfy event and customer requirements.
  • Supervise conversion crew for event set ups and tear downs.
  • Coordinate event logistics as assigned.
  • Perform janitorial work throughout the facility.
  • Operate  equipment including Zamboni/Forklift/Man-lift
  • Maintain and repair building equipment.
  • Advocate safe work practices and customer service.
  • Perform other duties and responsibilities as assigned.

Qualifications:

  • Previous experience in a multi sport/entertainment facility
  • Possess a working knowledge of general building systems.
  • Ability to multi-task and meet deadlines.
  • Strong verbal communication skills in the English language.
  • Ability to work under high pressure and work evenings, weekends and holidays.
  • An ongoing awareness and responsiveness to client satisfaction.
  • Knowledge of arena operations and ice maintenance is an asset

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Are you legally entitled to work in Canada?
2. YES/NO: Do you have previous experience working in a multi-sport / entertainment facility?
3. YES/NO: Are you available to work a rotating schedule that will include weekends, evenings, and holidays?


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Facility Operations/Security/Event Management: Maintenance
PART TIME EXTERIOR FACILITY SERVICES - Overland Park Convention Center (Overland Park, KS)

Summary:       

Global Spectrum seeks skilled, motivated and reliable individuals to fill the part time Exterior Facility Services worker for the Overland Park Convention Center. Under direct supervision from an Event Services Supervisor, Exterior Facility Services Worker provides custodial, housekeeping and light maintenance tasks as assigned for the exterior areas of the Convention Center. Other duties include, but are not limited to, operating various types of cleaning equipment, forklifts and scrubbers. In the absence of an Event Services Supervisor, Exterior Facility Services may receive instruction from the Event Services Lead, Director of Events, Event Manager or Manager on Duty.

 

Requirements:

  • Must have high school diploma or equivalent GED and must be able to read and write at a level necessary for successful job performance
  • Must be 18 years of age or older
  • Must be available to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays
  • Must be able to stand and walk for long periods of time and lift objects up to 50 pounds
  • Possession of, or ability to obtain a valid Kansas or Missouri driver’s license or identification card

 

Salary: $10.00/hour

 

How to Apply:  Please apply in person at the Overland Park Convention Center Guest Services Office or Administrative Office or visit http://comcast-spectacor.teamworkonline.com and click the “Overland Park Convention Center” tab.

Closing Date:   Open Until Filled           

Global Spectrum maintains a drug-free work place for its employees and is an Equal Opportunity Employer.


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Facility Operations/Security/Event Management: Custodial/Housekeeping
BUILDING SERVICES - Overland Park Convention Center (Overland Park, KS)

SUMMARY:

Under direct supervision from the Director of Operations or Building Services Supervisor, Building Services Workers perform custodial, housekeeping and light maintenance tasks as assigned. In the absence of the Director of Operations or Lead Worker, Building Services Workers may receive instruction from the Event Services Supervisor, Event Manager or Manager on Duty.

Job Duties: (include, but are not limited to…)

  • Work from general instructions, specifications and checklists.
  • Daily inspection of areas of responsibility
  • Maintain exterior of facility.  Tasks include picking up trash, emptying trash cans and sweeping parking lots.
  • Sweep, mop, scrub and wax floors
  • Wash walls, windows, stainless steel, counter tops and woodwork.
  • Clean restrooms and replenish supplies
  • Remove stains, clean and extract carpet
  • Dust, polish, arrange and move furniture and equipment
  • Remove trash and waste
  • Sort recyclables
  • Use hand tools or small powered equipment applicable to the work being performed
  • Perform facility and equipment maintenance tasks as assigned
  • Report defective equipment, facility damage, areas of the facility requiring cleaning to supervisor in an timely manner
  • Inventory and order janitorial supplies and paper products
  • Remove and keep clear snow and ice from sidewalks and stairs
  • Communicate clearly and concisely in the English language, both orally and in writing
  •  Establish and maintain cooperative-working relationships with those contacted in the course of work
  • Perform other duties as required

OTHER CHARACTERISTICS:

  • Work schedules are determined by event activity.
  • Must be able to work a flexible schedule including early mornings, days, evenings, overnight, weekends and holidays

PREFERRED QUALIFICATIONS:

Experience:

  • Must be at least 18 years of age

Education / Training:

  • High school diploma or equivalent GED

Licenses or Certificates:

  • Possession of or ability to obtain a Kansas or Missouri driver’s license

EOE. DFWP.


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Facility Operations/Security/Event Management: Engineering
PART-TIME ENGINEER - Overland Park Convention Center (Overland Park, KS)

Job Title:                                  Part-Time  Engineer

Reports to:          Chief Engineer

 

SUMMARY:

Skilled mechanical work in the operation and maintenance of heating and/or air conditioning and accessory equipment in a major facility and related work as required. The engineer is responsible for the operation and maintenance of the heating and/or air-conditioning and accessory equipment on an assigned shift. General assignments and standard operating instructions are established by a superior but employee is expected to perform routine work with no immediate supervision. Employee may supervise the work of semi-skilled helpers.

JOB DUTIES: (including but not limited to)

  • Starts pumps and adjusts valves.
  • Checks equipment for proper watch level, steam pressure and valve operation.
  • Operates and regulates compressors, fans, radiators, water heaters and water softeners.
  • Cleans and maintains pumps, screens, filters, strainers, pipes and other equipment.
  • Performs miscellaneous repair work incidental to operating duties.
  • Keeps records of operations, temperatures, pressures, fuel consumed etc.
  • Locates and replaces burned out lighting fixtures.
  • Assists in the set-up and take down of electrical needs for certain events.
  • Performs preventative maintenance and other work orders.
  • All other duties as assigned by the Chief Engineer.

 

QUALIFICATIONS:

 

  • Good knowledge of the methods, principles and practices involved in the operation and maintenance of steam-generated equipment, ventilating and air-conditioning systems and similar equipment and machinery.
  • Skill in the use of standard hand tools used in the repair of boilers, pipes, valves and similar equipment.
  • Ability to follow written and verbal instructions and to prepare operating and related records.
  • Experience in the operation and maintenance of steam and various types of heating and air conditioning equipment.
  • Completion of high school or trade school.

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Facility Operations/Security/Event Management: Conversion Crew
EVENT SERVICES STAFF (Part-Time) - Overland Park Convention Center (Overland Park, KS)

Reports To:  Event Services Supervisor

Supervises:  None

Status:   Part-Time; Hourly; Nonexempt

Compensation:  $9.00/hour

Summary:
Global Spectrum seeks skilled, motivated and reliable individuals to fill the partl time position of Showcare/Setup Worker for the Overland Park Convention Center. Under direct supervision from an Event Services Supervisor, Event Services perform event set-up and tear down, custodial, housekeeping and light maintenance tasks as assigned. Other duties include, but are not limited to, operating various types of cleaning equipment, forklifts and scrubbers. In the absence of an Event Services Supervisor, Event Services may receive instruction from the Event Services Lead, Director of Events, Event Manager or Manager on Duty.

Requirements:
• Must have high school diploma or equivalent GED and must be able to read and write at a level necessary for successful job performance
• Must be 18 years of age or older
• Must be available to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays
• Must be able to stand and walk for long periods of time and lift objects up to 50 pounds
• Possession of, or ability to obtain a valid Kansas or Missouri driver’s license or identification card

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you live in the Overland Park, KS area?
2. YES / NO: Are you able and willing to work flexible hours and days including early morning, days, evenings, overnight, weekends and holidays?
3. YES / NO: Are you 18 years of age or older?


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Facility Operations/Security/Event Management: Event Operations/Management
EVENT MANAGER - Owensboro Convention Center (Owensboro, KY)

 

Summary:

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; occasionally hire, train, schedule and supervise all event staff, as well as oversee building and parking security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff and delegate assignments; work with client on ticketing system needs; be responsible for and ensure overall customer and lessee satisfaction and experience.

 

Qualifications:

 

  • Two to four (2-4) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting

  • Bachelor’s degree or better from an accredited college/university with major coursework in facility management, hospitality management, business management, marketing or related field preferred.

  • Strong oral and written communication skills

  • Ability to stand and walk for long periods of time, climb stairs and occasionally lift up to 40 lbs.

  • Must have computer skills in Microsoft Office applications and word processing, spreadsheets, database, presentation, ticketing software and Internet software

  • Possession of, or ability to obtain, a current CPR certificate

  • Possession of, or ability to obtain, a valid drivers’ license

  • Knowledge of operational characteristics of events

  • Ability to identify the needs of users of the facility

  • Knowledge of crowd management and control techniques

  • Knowledge of customer service practices

  • Knowledge of principles of supervision and training

  • Demonstrated familiarity with facility use contracts

  • Knowledge of fire and public safety regulations

  • Knowledge of A/V equipment and electronic systems in public assembly facilities

  • Experience with budget preparation and control

  • Familiarity with terminology used in entertainment/convention/public assembly settings

Essential Job Functions:       

  • Plan, service and supervise large and small events

  • Plan, direct and evaluate the work of subordinates

  • Provide leadership for event personnel

  • Analyze challenges, identify alternative solutions, and project consequences of proposed actions            

          and implement recommendations in support of organizational objectives

  • Communicate clearly and concisely in the English language, both orally and in writing

  • Establish and maintain effective working relationships with staff, contractors and facility users

  • Work a flexible schedule, including long nights, early mornings, weekends and holidays as needed

  • Compete all duties with a customer service focus through teamwork and dedication to HYD principles

  • Assist in the advancement of events/shows

  • Assist in the planning of Food & Beverage options for client

  • Assist in the preparation of building to meet the requirements of upcoming events/shows

  • Assist with ticketing of the event and preparing of ticketing reports

  • Assist with the completion of pre-show event financial estimates

  • Assist with the completion of post-show event settlements

  • Advise lessees on services available form independent contractors for events

  • Recruit and train event, parking and security staff

  • Create work schedules for event, parking and security staff, delegate assignments and review performance and results

  • Function as a liaison between users of the facility and the facility staff

  • Recommend and evaluate required event staffing levels

  • Coordinate communication between building staff and show staff during load in and load out

  • Establish and maintain effective working relationships with lessees, employees, municipal officials, service contractors and patrons/public

  • Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction

  • Ensure that the facility is cleaned prior to, during and after all events to maintain building appearance and increase customer satisfaction

  • Inform/train all staff of HYD incentive program, ensuring proper and constant execution

  • Make hospitality arrangements as needed

  • Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly

  • Review emergency planning procedures with all events staff for each event

  • Work within Ungerboeck EBMS to create and distribute detailed data sheets prior to every event

  • Assist and direct changeover crew with breakdown and setup of events

  • Coordinate with Finance/Payroll as needed to ensure event staff and other applicable parties are paid

  • Coordinate service needs with Food and Beverage department as needed

  • Serve as Manager on Duty as scheduled

    Nonessential Job Functions:

  • Perform all other duties and responsibilities as assigned

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Intellectual/Social demands:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

     

    Physical demands:

  • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.

     

    Work environment:

  • The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-even times.

     

    EOE, DFWP


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Facility Operations/Security/Event Management: Grounds Crew/Turf Management
ASSISTANT SPORTS TURF MANAGER - PPL Park (Chester, PA)

Summary:
The 2nd Assistant Sports Turf Manager’s responsibilities are to comply with the daily orders of the Sports Turf Manager and the Assistant Sports Turf Manager, as it pertains to game field maintenance and operations that may include soccer, football, rugby, lacrosse, and concert events. This position at times will require landscaping maintenance outside and around stadium.

Essential Functions:

  • Perform daily responsibilities of game field at PPL Park and practice facility that include mowing, irrigation, fertilizing, pesticide applications, field painting, cultural turfgrass practices, equipment operation and maintenance, and snow removal.

  • Scouts game field, stadium, and exterior grounds for problems and reports issues to stadium management.

  • Landscaping maintenance outside and around stadium and practice facility that includes push mowing, trimming, edging and mulching.

  • Operation of light duty vehicles, ride on mowers, tractors, etc. and light truck with plow. May train part-time employees on use of equipment.

  • Assures the necessary event equipment (goals, benches, pylons, etc.) is set up and in good working condition.

  • Assist in the seasonal maintenance of the equipment fleet and ensures the proper maintenance is performed as needed in a timely manner.

  • Create good working relationships with coaching staff, players, co-workers, and tenants.

  • Perform other duties as assigned


Knowledge, Skills and Ability:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

  • 4 year degree in Turfgrass Science, highly recommended or similar area of study.

  • Experience in maintaining sand based athletic fields.

  • Strong written and oral skills with the intent to communicate with technical staff and administration.

  • Knowledge of Bermuda grass and how it is maintained.

  • Knowledge of turf equipment, tools and pesticide usage.

  • Knowledge of techniques in planting and maintaining trees and shrubs suited to the area location.

  • Knowledge of supervisory principles and practices.

  • Ability to work effectively with people from a variety of culturally diverse backgrounds.

  • Ability to perform physical tasks such as; lifting and carrying up to 50 pounds, climbing stairs, ladders, etc. and pulling tarps.

  • Must have a valid driver’s license.

Salary: $30-35,000 - DOE

Close Date: May 30, 2015

Start Date: Around/or, May 15, 2015

Send Resumes To:  jtorres@philadelphiaunion.com

 

         John Torres

                                 One Stadium Dr.

                                 Chester, PA 19013


Due to the nature of the sports and entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

EOE, DFWP


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Facility Operations/Security/Event Management: Food/Beverage Management
DIRECTOR OF FOOD AND BEVERAGE - Pueblo Convention Center (Pueblo, CO)

Job Summary:

The Director Food & Beverage is responsible for the efficient, professional and profitable operation of facility.  This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. 

Essential Job Functions:

  • Ensure legal, efficient, professional and profitable operation of the assigned venue.

  • Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, labor and product costs, wage and salary control, P&L financial statements.

  • Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.

  • Oversee scheduling and labor allocation.

  • Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.

  • Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.

  • Directs and assists managers in preparing and attaining future goals.

  • Provides each manager with the proper direction and follows up on all assignments.

  • Inspects the operation on a regular basis to ensure that the established quality standards are maintained.

  • Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.

  • Develops an effective management team.

  • Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work.

  • Evaluates each manager’s performance and makes recommendations for their improvement.

  • Reviews and assists in the development of menus and marketing plans with the appropriate department heads.

  • Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.

     

    Knowledge, Skills and Abilities:

  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.

  • Ability to make sound business/operations decisions quickly and under pressure.

  • Ability to speak, read, and write in English.

  • Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.

  • Ability to work well in a team-oriented, fast-paced, event-driven environment.

  • Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.

  • Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.

  • Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to PCC.

  • Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).

  •  Ability to handle cash accurately and responsibly.

  • Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.

  • Ability to work independently with little direction.

     

    Education and Experience:

  • MA or MS; BA or BS with business-related major; accounting minor or credits preferred.

  • Minimum 5 years management experience in food-related or concessions industry.

  • Concessions Manager Certificate from the National Association of Concessionaires.

  • Nationally recognized, advanced food service sanitation training course certification.

    Physical Dimensions:

    Performing the duties of this position involves extensive and continuous standing and walking. Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl.  The employee is frequently required to lift up to 50 pounds.  The vision requirements include the ability to adjust focus, peripheral vision and close vision.


    EOE.DFWP.


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Facility Operations/Security/Event Management: Event Operations/Management
TECHNICAL SERVICES AND OPERATIONS MANAGER - The Ryan Center and Boss Ice Arena (Kingston, RI)

Qualifications:           

 

  • Minimum of three (3) years experience in Technical/Audio Support, including PA systems, video and computer applications to support production needs. 

  • Experience with Auto CAD is preferred

  • Excellent organizational skills, leadership skills, customer service skills required

  • Proven ability to work in a team environment yet capable of completing tasks independently

  • Positive thinker required

  • Enthusiastic, tireless teacher and motivator required

  • Excellent knowledge of PC systems including Word and Excel

  • Prior supervision of staff essential.

  • Knowledge of lighting systems, CCTV, Broadcast TV and electrical systems. 

  • Familiarity with Daktronics equipments & software. 

  • Must have the ability to climb stairs and lift 40+ pounds, unaided.

  • Bachelor’s degree from accredited college/university in a related field

  • Familiarity with OSHA requirements.

  • Possession of an electrical license is highly desirable

  • Strong verbal and written communication skills in the English language

  • Ability to work nights, weekends and select holidays, in addition to traditional business hours, is required

Essential Job Functions:        

  • Prepare and manage all production aspects of NCAA Division I MBB & WBB games

  • Build and upload graphics into video production system

  • Build and design floor plans within Auto CAD

  • Supervise all video/audio production operation staff as they pertain to in-house television feeds.

  • Select, train, schedule, motivate, and evaluate staff; provide and coordinate staff training including all video production including training on proper operations and maintenance procedures; work with employees to correct deficiencies; implement discipline and termination procedures. 

  • Perform preventative maintenance on all equipment in the video room, audio area and signage.

  • Act as the liaison with clients and vendors for any IT and telecommunication requests including working with service contract providers on IT needs

  • Service and manage all lighting controls and fixtures

  • Oversee the set-up of events and changeovers; coordinate facility arrangements with concessionaires and vendors

  • Assume management responsibility for all technical services and activities involved in maintenance and operations, including but not limited to audio, visual, sound, and graphics

  • Plan, direct, coordinate, and review the work plan for facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.

  • Assist in budget preparation of supplies, equipment and major purchases in addition to researching, reviewing and presenting new industry state of the art technology and equipment to senior managers. 

  • Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.

  • Develop and maintain an accurate record keeping system.

    Nonessential Job Functions:

  • Perform other duties and responsibilities as required.

 

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

     

    Physical demands:

  • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.

     

    Work environment:

  • The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-even times.

     

     

     

    EOE, DFWP


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Facility Operations/Security/Event Management: Maintenance
BUILDING MAINTENANCE MECHANIC - Universtiy of Phoenix Stadium (Glendale, AZ)

Job Title:         BUILDING MAINTENANCE MECHANIC

Reports to:     Assistant Director of Operations

Location:        University of Phoenix Stadium

Education and Experience

  • Minimum 2-3 years experience in building maintenance
  • Completion of twelfth grade
  • Must possess a valid driver’s license
  • Must possess and strong general mechanical ability
  • Familiarity with OSHA requirements, knowledge of security and safety

Knowledge, skills, abilities

  • Working knowledge of the installation of drywall, doors and associated hardware, millwork, seating, and furniture and ability to create temporary door and wall set-ups
  • Knowledge in the repair of drywall, doors and associated hardware, millwork, seating, and furniture 
  • Knowledge of various types of staging, man-lifts and forklifts
  • Knowledge of concrete repair, tile and grout repair, VCT and rug repair
  • Knowledge of laminates and commercial framing
  • Ability to rebuild door hardware
  • Ability to run various small pieces of machinery such as pressure washers, saws, drills, grinders, and other
  • Additional skill set of welding, carpentry, locksmith, HVAC and mechanical a plus
  • Possesses computer skills
  • Experience with electronic preventive maintenance programs preferred
  • Ability to work in fast paced environment
  • Ability to climb stairs and lift 40 lbs unaided.
  • Must possess excellent communication skills
  • Ability to perform work at high heights
  • Demonstrate attention to detail
  • Capable of working nights and weekends, holidays, and extra hours as needed
  • Ability to handle multiple tasks at one time and meet deadlines and function under stress

Duties and Responsibilities

  • Accurately maintain records of labor time, parts used, and work accomplished
  • Responsible for maintenance repair and ordering of doors, bathroom door hardware, millwork, seats, furniture, and associated equipment
  • Performance of all corrective and preventive maintenance duties related to carpentry duties
  • Perform other duties and responsibilities as required in a team-oriented, can-do environment
  •  Demonstrate attention to detail

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Do you have a minimum of 2 years experience in building maintenance?
2. Yes or No: Are you capable of working nights and weekends, holidays, and extra hours as needed?
3. Yes or No: Do you possess a valid driver's license?


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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS SUPERVISOR - Utah Valley Convention Center (Provo, UT)
  • Completion of twelfth grade, college degree preferred.

  • Ability to work rotating shifts, work split shifts, work weekends, and work holidays.

  • Capable of operating forklifts, scissor lifts, and other operational equipment.

  • Familiarity with Housekeeping equipment, and working knowledge of applications.

  • Ability to climb stairs, walk and stand for extended periods of time and lift up to 50 lbs. unaided.

  • Knowledge of Fire Code & Safety Regulations preferred.

  • Knowledge and proficiency in Microsoft Office.

  • Ability to prioritize tasks & work in fast paced environment.

  • Ability to lead staff and accomplish goals in a timely manner and on budget.

  • Strong verbal, written, and digital communication skills.

     

    Job Duties:

  • Directs and coordinates the PT staff and their activities involved in event set-ups, show care, teardown, and cleaning of the venue.

  • Retrieve, read, evaluate and execute information contained on event resumes and room diagrams.

  • Enforce all Company policies and procedures.

  • Attend department, all-staff, production and committee meetings as needed.

  • Supervise work assignments of crew.

  • Ensure PT personnel are in proper uniform and condition to work.

  • Train PT staff in the proper usage and maintenance of tools and equipment.

  • Assist in the direction of all work projects of the department.

  • Work events when directed.

  • Order, receive, and maintain supplies and materials for maintenance and janitorial programs within budget guidelines under direction of Operations Manager.

  • Assist in snow removal, salting, and assisting in gardening and weeding.

  • Responsible for storage and inventory control of all operations and housekeeping tools and equipment.

  • Stress safety practices at all times.

  • Responsible for completing proper allocation of hours and to ensure that no work is being left for the next crew.

  • Responsible for Daily Building Checklist and Event Specific Checklists.

  • Hire, Schedule, Train, and Discipline PT staff.

  • Perform venue safety and security walk-throughs daily and as needed on dark days.

  • Complete incident reports as needed.

  • Act as Manager on Duty as needed.

  • Perform other duties and responsibilities as required.

    EOE, DFWP


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Facility Operations/Security/Event Management: Security
SHUTTLE DRIVER - Wells Fargo Center (Philadelphia, PA)

JOB DESCRIPTION

 

Title:                            Shuttle Driver  

Company:                    Spectrum Arena, LP

Location:                      Wells Fargo Center (Philadelphia, PA)

Department:                 Security & Services

Reports To:                  Parking Manager

Supervises:                  No

Status:                         Hourly; Nonexempt

EEO:                            Service Worker

 

Basic Function:

The primary responsibility of this position is to shuttle employees to and from the complex. 

Essential Job Functions:

  • Greet employees
  • Announce the events at the Wells Fargo Center.
  • Knowledge of lot locations, Guest Services and directions to highway’s (primary and secondary) web site – Comcast-Spectacor.
  • Use respect when responding to co-workers.  Show respect for Wells Fargo Complex property by being safe and clean.
  • Report to Command Center at start of shift, sign in and record time in.
  • Shuttle Drivers will pick-up keys and vehicle book at the Command Center. 
  • Check the book for owner’s card and insurance information.
  • Inspect buses at start and finish of shift.
  • Complete vehicle maintenance at start of shift and end of shift.
  • Complete vehicle log form.
  • Drivers must wear seatbelts and follow Dept. of Motor Vehicles Rules and Regulations.
  • Ensure that front seat is reserved for handicap employees; Staff that have handicap ID are to be picked up and dropped off at their vehicles.
  • Shuttle employees from employee parking facility to designated drop off point.  
  • Parking Manager will approve and monitor all breaks through the employee lot attendant.
  • Shuttle Drivers are required to work their full shift and are not permitted to leave early unless specifically authorized by the Parking Manager or his/her designee.  Shuttle Drivers assigned to the last two shifts are to remain on duty until all vehicles are out of the off-site parking lot or until they are authorized to leave by the Parking Manager or his/her designee.
  • It is your responsibility to return keys and vehicle book to the Command Center at the end of your shift.

Nonessential Job Functions:

  • Perform other duties and responsibilities as assigned.

Qualifications:

  • High school diploma or equivalent GED; professional driving training from a certified school a plus
  • Must have the standard, valid CDL with C-class passenger
  • Must be available Mon thru Fri 6:00am-12:00am and on Saturdays and Sundays
  • Background and drug test required
  • Strong oral and written communications skills and reading skills in the English language
  • Ability to read a map or program a GPS device
  • Must have a customer-focused, positive and professional attitude  
  • Must demonstrate a good sense of direction and familiarity with the general area/region

 

Intellectual/Social/Physical Demands and Work Environment:

                       

The intellectual/social/physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

  • While performing the essential duties of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

 

Physical Demands:

  • While performing the essential functions of the job, the employee constantly operates a shuttle bus to transport passengers to and from the complex; constantly communicates with others to exchange accurate information and provide customer service; locating passengers at the pick-up destination may required the driver to stand and/or sit for long periods of times; frequently required to load and unload passenger baggage weighing up to 50 lbs. when picking them up of dropping them off; specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment:

  • The essential functions of this position are performed while operating a shuttle bus and outdoors in the weather conditions and traffic patterns prevalent at the time. The noise level in the work environment can be minimal to loud, depending on the number of passengers.

Availability Requirements:

  • Shuttle drivers hired after May 1, 1999 must make themselves available for 50% of all event days scheduled during any given month including a minimum of two (2) weekends.

                                      IN A MONTH CONTAINING          YOU MUST BE AVAILABLE

                                       4 Saturdays – 4 Sundays                2 Saturdays – 2 Sundays

                                       5 Saturdays – 4 Sundays                3 Saturdays – 2 Sundays

                                       4 Saturdays – 5 Sundays                2 Saturdays – 3 Sundays

                                       5 Saturdays – 5 Sundays                3 Saturdays – 3 Sundays

To provide employees with optimal notice and to improve our scheduling procedures; the schedule will be finalized and distributed to employees by the 25th of the prior month. In order to accomplish this, the list of events for the following month will be sent to employees along with the finalized schedule for the upcoming month. Employees will be expected to submit their availability by the 22nd of the month.

Shuttle driver assignments will be made based on seniority and availability.

In an effort to staff some of the more demanding events, certain shows will be termed “designated”. All employees are scheduled to work designated events regardless of availability.

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Do you currently live in the Philadelphia, PA area?
2. YES/NO: Have you earned a standard, valid CDL with C-Class passenger?
3. YES/NO: Are you available Mon-Sun, all day and night?


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Facility Operations/Security/Event Management: Event Operations/Management
DIRECTOR OF OPERATIONS - XL Center & Rentschler Field (Hartford, CT)

SUMMARY:

The Director of Operations directs, manages, supervises and coordinates the activities and operations of the facility’s set-up and maintenance programs, including the operation and maintenance of the mechanical, electrical and HVAC systems. Provides overall administrative planning, direction, and policies to department managers, assuring the highest quality service program to assure the most efficient operation and servicing of events. Ensures an effective and cost-efficient program by controlling the departmental operating budget.

 

ESSENTIAL JOB FUNCTIONS:

·         Assume management responsibility for all services and activities involved in the maintenance and operations of assigned facility(s) including HVAC, electrical, mechanical, and plumbing equipment, capital planning, set-up services, and grounds keeping

·         Manage and participate in the development and implementation of goals, objectives, policies, and priorities of assigned programs and functions

·         Assure the highest quality service to all tenants by establishing goals and supervising managers

·         Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor work-load, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and review with the Assistant General Manager and General Manager

·         Select, train, motivate and evaluate management and supervisory staff; provide or coordinate staff training and safety programs; work with employees to correct deficiencies; implement discipline and termination procedures

·         Establish, disseminate and monitor work performance and safety standards

·         Plan, direct, coordinate, and review the work plan for facility maintenance and operations; assign work activities, projects and programs; monitor work flow; inspect work product of subordinates to ensure accuracy and timeliness of completion; meet with staff to review and evaluate work products, methods, and procedures; identify and resolve challenges

·         Effectively handle employee grievances

·         Develop and implement standard operating procedures for each area of responsibility, including an effective preventive maintenance program

·         Prepare and administer departmental annual budget

·         Supervise the disbursement of departmental funds; establish and maintain controls to ensure that budget appropriations are not exceeded; forecast additional funds needed for staffing, equipment, materials, and supplies; implement adjustments as necessary

·         Develop and maintain Capital Improvement Project reports and recommendations for the facility

·         Maintain cost records of work performed and prepare cost estimates as requested

·         Prepare invoices for services rendered that are to be used in event settlement

·         Develop and maintain accountings for labor, materials and utilities by event and cost category

·         Check, verify and approve all payroll work sheets of personnel under departmental jurisdiction

·         Conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to programs, policies, and procedures as appropriate

·         Administer maintenance and service contracts (i.e. HVAC, elevators, pest control, foliage maintenance, fire systems, etc.)

·         Oversee the set-up of events; coordinate facility related arrangements with concessionaires; direct and monitor the work of contractors, engineers, and architects on building projects

·         Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies

·         Develop and maintain a hazardous materials communication program; maintain material safety data sheets and various other required records and permits

·         Attend internal meetings representing the operations department and represents the facility at external meetings as deemed necessary

·         Communicate clearly and concisely in the English language, both orally and in writing

·         Prepare monthly progress reports; prepare and present staff reports and other related correspondence.

·         Maintain knowledge of and ensure compliance with relevant federal, state and local regulations

·         Establish and maintain effective working relationships with staff, contractors and facility users

·         Must be able to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days

NONESSENTIAL JOB FUNCTIONS:

·         Perform other duties as assigned by the General Manager

PREFERRED QUALIFICATIONS

Experience:

·         A minimum of five (5) years of increasingly responsible experience in facility operations, maintenance or a related field (preferably in an arena, stadium, convention center, or other public assembly facility), with at least two (2) years of managerial experience

·         Developing and monitoring a budget related to the operation of a large facility

Education / Training:

·         Bachelors degree in a Sports Management, Business, Engineering or a related field from an accredited college or university; additional years of experience may be substituted for formal education

·         Advanced skills using Microsoft Office applications; Word, Excel, PowerPoint and Access.

·         Working knowledge of operational characteristics, services and activities of public facility operations and maintenance programs including electronic data processing systems, event set-up & teardown, housekeeping, trades, audio-visual, electrical, etc.

·         Working knowledge of applicable federal, state, and local laws and regulations.

·         Working knowledge of Fire, Life Safety, EEOC, FLSA, OSHA and ADA rules and regulations 

INTELLECTUAL/SOCIAL/PHYSICAL DEMANDS & WORK ENVIRONEMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

·         While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:

·         While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.

Work Environment:

·         The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.

EOE. DFWP.


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