Paciolan is seeking a Business Consultant to be a key member of our Professional Services team. This is a critical role within the organization and will be working hand in hand with our customers and clients. This is an ideal opportunity to join our team, providing guidance, expertise and services to ensure all special projects and Access implementations exceed our customer’s expectations. The ideal candidate will enjoy being in a hands on role, thrive in a fast paced environment and be a self-starter.

•Assisting with implementations directly related to Paciolan’s software systems & Access Product Solution.
•Identify, document and develop strategy for data conversion, reporting, data feeds, etc.
•Develops clear and concise functional form specifications for custom programs and/or data conversions with approval from project manager.
•Builds/configures reporting modules from a detailed design and defines procedures for installing and running reports.
•Consulting with client on implementing new Access system including re-design of patron traffic to events, recommend changes to operational business practices, present recommendations to Senior Management at client site.
•Configuration of Access equipment and SQL & wireless Access Point installation
•Direct all support personnel at client site for ‘go-live’ Access event(s).
•Planning work within the scope of the project
•Contributing to the allocation of work between the client and Paciolan.
•Proactively soliciting feedback from the client
•Conducting and/or contributing to project reviews
•Developing relationships with a variety of people from all levels in the client organization
•Lead and setup meetings and conference calls with key client staff to determine the business needs that must be met by the implementation project
•Mapping of business process requirements to standard product functionality
•Complete all project tasks by due date and use designated project management tools
•Communicate and provide status updates to project manager as necessary
•Provide frequent status updates to client throughout the implementation project
•Provide customer documentation
•Escalate all client issues not resolved to the project manager as necessary

What is required of you:
•Hands-on experience with Paciolan implementations, software functionality, and data structure
•Familiarity with Paciolan Access Management solution
•Familiarity with client business needs in ticketing, fundraising, access management, CRM, etc.
•Proven success in effectively working with people in immediate team, other departments and/or external partners
•Flexibility and adaptability to keep up with changing demands and environment
•Proven track record of successfully handling multiple projects and balancing multiple priorities
•Excellent oral and written communication skills are required as well as strong organizational skills and attention to detail.
•Basic knowledge and understanding of SQL and Unix
•Familiarity with PDA device configuration, PDA O/S, wireless Access Points and barcode technology is a plus!
•Ability to work independently with minimal supervision
•Ability to travel 70-80% to client and customer sites as needed
 

System Administrator

Paciolan is seeking an experienced System Administrator to manage our lab infrastructure environment. This is a highly scalable, enterprise and N-Tire Web Centric application. The role involves working closely with the architecture and development teams to automate deployment as well as manage the infrastructure and deployment.  The Systems Administrator plays a key role in the support of critical operational services such as security, system deployment, configurations and automation, monitoring, backup and recovery in a fast-paced, high volume environment. Excellent communication skills and strong customer service skills, along with the ability to work well in team settings are key factors for the successful candidate.

What the position involves:
• Ownership of on-time and high quality delivery of assignments
• Management of the lab deployment process end-to-end
• Validate deployment and configuration steps in the lab prior to production deployment
• Recreate deployment/production problems/issues in the lab
• Assist the development teams in configuration and troubleshooting system related problems
• Manage and monitor lab infrastructure
• Manage system updates and patches
• Participate in the architectural design, documentation and proposal
• Fully document and maintain lab infrastructure topology
• Effectively interface with key internal customers to set and manage expectations

What is required of you:
• Bachelor’s degree in Computer Science or related field, or equivalent work experience
• Perl and shell scripting knowledge
• Redhat and CentOS installation, configuration and OS background
• Installation and basic configuration of Oracle and/or MySql, JBoss and Apache
• Comfortable in working both with minimal supervision as well as in a team environment
• Proven ability to effectively communicate, both orally and in writing, issues and recommendations to all levels of the organization

Skills/experience that are a plus!
• Working knowledge of Network Attached Storage (NAS) such as NetApp
• Working knowledge of XEN hypervisor

EOE