DIRECTOR, SALES & EVENTS - Wichita Falls Multipurpose Events Center (Wichita Falls, TX)
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Utilizing independent judgment, the Director of Sales and Events is to manage, supervise and coordinate all activities for the Sales Center. This will include scheduling and booking groups for facility events and directs, manages, supervises and coordinates the activities and operations of event services functions assuring the highest quality service program to assure rebooking of events.
Essential Job Functions:
Manage and participate in the development and implementation of goals, objectives, policies and priorities of all sales programs and activities
Responsible for hiring, training, managing and leading sales team
Develop and implement revenue and expense budget for department
Accountable for sales goals developed by Spectra
Track and manage daily, weekly, monthly sales reports.
Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all sales programs and activities.
Execute all aspects of the sales process; develop measureable sales goals and strategies to meet and exceed budget requirements.
Solicitation of new business through cold calling, networking and face-to-face appointments.
Managing and maintaining good-working relationships with existing sales accounts.
Grow existing qualified leads and handle incoming sales calls from prospective clients.
Meet and exceed appointed sales and performance goals and objectives
Create and develop new sales concepts to generate new revenue.
Oversee event management activities for all facility events
Exercise direct supervision over Event Staff
Prepare Departmental annual budget
Prepare and present regular staff reports and other related correspondence
Work with other department directors in a variety of tasks
Serve as Manager on Duty as needed
Nonessential Job Functions:
Perform other duties and responsibilities as assigned.
Intellectual/Social, Physical Demands and Work Environment:
The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.
While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.
The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.
Bachelor’s degree from accredited college or university with emphasis in hospitality management, sports, public or business administration, or other related fields.
Minimum 3-4 years of increasingly responsible sales experience in hospitality field and public assembly facilities.
Excellent oral and written communication skills with strong sales techniques and customer service experience.
Effective data processing and computer skills in MS Outlook, PowerPoint, Excel, Word.
Ability to travel as required.
Ability to work beyond normal business hours including nights, weekends and holidays as required.
Possession of, or ability to obtain a valid state driver’s license
Ability to prepare, track, control and analyze budgets