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Current available jobs in Sales & Marketing:

Sales & Marketing: Premium/Suite Sales

Summary: Oversee and manage the sale and servicing of premium seating rentals for the Lehigh Valley Phantoms of the American Hockey League (AHL).


  • Execute against a marketing plan/project timeline and deliver on time
  • Manage internal and external sales process
  • Conduct outbound sales calls designed to secure new premium seating rentals
  • Negotiating, closing and implementing premium seating rental deals
  • Develop and maintain positive relationships with clients
  • Develop project proposals, sales materials, and presentations where applicable
  • Create and implement grassroots marketing campaigns to maximize account awareness and exposure
  • Develop sales leads
  • Report on sales and marketing activity as requested
  • Adhere to established reporting procedures for all sales activity
  • Work with the facilities staff to communicate marketing activity, finalized sales, contract fulfillment and account servicing
  • Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all premium seating rental programs and activities
  • Work closely with other FRMS staff in the region to prospect and close warm leads
  • Achieve premium seating rental revenue goals and budgets
  • Interact in a professional manner with senior level executives and management (Team, Spectra, etc.)
  • Create repeat client initiatives to better serve corporate clientele
  • Track prospecting, sales and inventory, and manage sales reports
  • Develop inventory control systems (with assistance from FRMS corporate)
  • Other duties as assigned


  • Preferred minimum of 1-2+ years of experience in premium seating sales
  • Demonstrates or has prior premium seating experience/knowledge of local market
  • Proven track record of generating new business and retaining clients
  • Bachelor’s degree from an accredited college or university with major course work in sales, public relations, business administration, hospitality management, or other related field
  • Computer proficiency in Microsoft Work, Excel and PowerPoint
  • Strong written and verbal communications skills
  • Ability to work a flexible schedule including evenings, weekends, and holidays is required

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Sales & Marketing: Premium/Suite Sales
COORDINATOR, PREMIUM SERVICES & GROUP SALES - Ted Constant Convocation Center (Norfolk, VA)

SUMMARY: This position will be responsible for overseeing all Premium Services at the Ted Constant Center and S.B. Ballard Football Stadium along with supporting the Director of Sales with daily administrative tasks associated with the Sales and Marketing departments.


Premium Seating Responsibilities:

  • Manages the servicing and operation activities for premium/suite department for all TCCC Arena Events, ODU Football and ODU Basketball
  • Develop annual club/suite level servicing plan with focus on servicing premium service clients at all Constant Center events, along with developing ticketing packages for concerts and family shows
  • Serves as the liaison for accounts to purchase additional tickets for all football and basketball, and third party events held at the TCC and to Aramark
  • Service current accounts in an effort to further develop client relationships
  • Support Director of Sales in premium department daily tasks and activities
  • Create order forms, collateral, and quarterly newsletters for premium seating clients
  • Educate Suite Administrators on how to utilize Online Food and Beverage Ordering Software
  • Plan and execute special events for premium seating clients
  • Maintain, and effectively communicate with, Premium Seating customer database on a regular basis
  • Create system to notify Premium Seating customers of events, and solicit ticket sales for events from Premium Seating clients
  • Fill out order forms for, process payment for, and deliver/ship tickets for events to Premium Seating clients
  • Create and maintain system for post-event follow-up for Premium Seating clients
  • Fulfill donation requests from non-profit organizations
  • Actively prospect for new premium seating clients through newspapers, internet, brochures, etc.
  • Participate in events, promotions, client entertainment and other activities as required
  • Closely plans, coordinates cost and pricing on menu selections for Suite/Stadium Catering events.
  • Attempt to achieve first-contact resolution of client issues to ensure they are resolved quickly and effectively.

Group Sales/Marketing Department

  • Support group sales and marketing department with daily activities such as fulfilling group sales orders, printing tickets, mailings, departmental customer service and flyer creation
  • Assist in the creation and implementation of sales/marketing related collateral pieces
  • Assist with conducting research for various group sales/marketing projects and new group prospecting
  • Assist with maintaining and putting together group category databases
  • Assist with outbound and inbound sales calls when needed on an event by event basis
  • Event day responsibilities as required to include evenings and weekends
  • Perform other duties and projects related to the department as assigned


  • Bachelor’s degree from an accredited college or university in Marketing, Communications, Sports/Business Management or a related field 
  • Excellent written and verbal communication skills with a friendly and professional telephone manner 
  • Graphic design ability
  • Strong organizational and time management skills
  • Must be detailed-oriented, with the ability to meet deadlines and handle multiple assignments and projects in a fast passed environment
  • Ability to work nights, weekends and holidays as job duties involve non-traditional hours

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