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Current available jobs in Sales & Marketing:


» DIRECTOR OF MARKETING - Abbotsford Centre (Abbotsford, BC)
» MARKETING MANAGER - Canalside Buffalo (Buffalo, NY)
» ACCOUNT EXECUTIVE - Core Entertainment (FirstOntario Centre, Hamilton Place, Molson Canadian Studio) (Hamilton, ON)
» DIRECTOR OF CORPORATE PARTNERSHIPS (DREXEL UNIVERSITY( - Front Row Marketing (Philadephia, PA)
» MANAGER OF BUSINESS DEVELOPMENT AND CLIENT RELATIONS - Global Spectrum (Philadelphia, PA)
» ACCOUNT EXECUTIVE - Hartford Wolf Pack (Hartford, CT)
» Marketing Manager - Mass Mutual Convention Center (Springfield, MA)
» SENIOR SOCIAL MEDIA MARKETING MANAGER - Paciolan (Irvine, CA)
» GAME NIGHT STAFF - Philadelphia Flyers (Philadelphia, PA)
» MARKETING COORDINATOR - South Okanagan Events Centre (Penticton, BC)
» STRATEGIC BUSINESS DEVELOPMENT MANAGER - Wells Fargo Center (Philadelphia, PA)
» PREMIUM SEATING SALES EXECUTIVE - Wells Fargo Center (Philadelphia, PA)
» GROUP SALES/PREMIUM SEATING COORDINATOR - XL Center and Rentschler Field (Hartford, CT)



Sales & Marketing: Marketing
DIRECTOR OF MARKETING - Abbotsford Centre (Abbotsford, BC)

Summary:

The Director of Marketing is responsible for marketing for the venue and its events. Not only will the Director of Marketing take a lead role in the advertising/ media buying, promotions, public relations and grassroots efforts for the venue and its events, but will oversee all other department members to ensure that all efforts are focused on common goals. The Director of Marketing will act as a leader and mentor for all marketing department staff. The Director of Marketing will take a very active role in the communication and support efforts for other departments such as Premium Seating, Corporate Sales and Group Sales.

 

Qualifications:         

  • Bachelors Degree from an accredited college or university with major coursework in marketing, public relations, business administration or other related field

  • Minimum of 3 years of increasingly responsible experience in sales and/or marketing, preferably with a sports facility, convention center, performing arts facility or other multi-purpose public assembly facility

  • Communicate clearly and concisely in the English language, both orally and in writing

  • Knowledge of marketing and advertising/sponsorship program development

  • Knowledge of Public Relations

  • Knowledge of website maintenance, social networking and viral marketing

  • Knowledge of federal, provincial and local regulations

  • Demonstrated proficiency in Microsoft Office applications and word processing, spreadsheets, database, presentation, graphic design, PowerPoint and Internet software

  • Familiarity with publishing software such as Microsoft Publisher, Illustrator and Adobe Photoshop

  • Familiarity with media buying and promotions

  • Work a flexible schedule, including early mornings, days, evenings, holidays, extended (long) workdays for an extended number of days as needed

Job Functions:          

 

Marketing

  • Provide marketing support for concerts, family shows, sporting events and other miscellaneous events
  • Negotiate, close, implement and evaluate media, promotional and sponsorship deals for events
  • Responsible for the development and coordination of new marketing programs and initiatives to maximize event awareness and exposure for aforementioned events
  • Responsible for the coordination of marketing between promoters, artist management and local media
  • Responsible for the coordination of internet and database marketing programs and initiatives
  • Responsible for the creation of new, unbudgeted revenue-generating marketing programs
  • Assist in public relations efforts such as media releases, story pitches, media drops, interviews, etc.
  • Responsible for compilation of all event settlement information
  • Participate in the brainstorming sessions
  • Responsible for the career and personal growth of aforementioned department members
  • Provide experience, guidance and leadership for marketing department and other departments
  • Ensure the development, implementation and reconciliation of comprehensive marketing programs

  • Develop, monitor and evaluate annual marketing budget; set and manage achievement of department objectives

  • Develop, direct, coordinate and review the strategic plan for providing marketing services

  • Track, analyze and compare event sales information, sales by city reports and the weekly sales report to regional

  • Assist the user groups in marketing their events

  • Responsible for the creation of the Annual report and annual Marketing and Communications plan

  • Manage day-to-day promotions and event activities

  • Responsible for the management and content creation for all venue social media platforms

  • Assist in promotional efforts for community rentals and adult recreational hockey league

  • Responsible for the graphic design creation of ads for events and the venue and outsourcing when needed.

  • Responsible for the regular maintenance and updating of content on the venue website.

Media/ Public Relations

  • Plan, organize, lead and control public relations efforts for the facility

  • Negotiate advertising and media-related sponsorship agreements

  • Explore non-traditional marketing opportunities for the facility and its events

  • Develop, edit and issue press releases

  • Communicate daily with media partners, promoters and entertainment agencies to maintain cooperative, positive relationships

  • Manage public relations for the facility and events

  • Plan meetings to negotiate and research advertising mediums

  • Participate in community associations such as the  Abbotsford Executive Association and Chamber of Commerce

Venue/ Department Relations

  • Analyze challenges, identify alternative solutions, project consequences of proposed actions and make decisions in support of organizational objectives

  • Establish and maintain positive, cooperative working relationships with contacts and co-workers

  • Negotiate and maintain promotional partnerships with corporate partners

  • Work directly with other departments to implement campaigns including Corporate Sales, Group Sales  and Ovations food service

  • Maintain and monitor a solid media relations program, including the creation of media releases and the coordination of interviews and media requests for information on the event, facility or staff

  • Promote HYD culture and principles within department and facility, maintain building How You Doin’ program and committee

  • Perform all other duties as assigned

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

 

Physical demands:

While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.

 

Work environment:

The duties of this position are usually performed indoors. The noise level in the work environment is usually moderate to loud during events and minimal during non-event times.

This job description is subject to change

EOE. DFWP.


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Sales & Marketing: Sales & Marketing Management
MARKETING MANAGER - Canalside Buffalo (Buffalo, NY)

Qualifications:

Bachelor’s Degree/Diploma from an accredited college or university with major course work in marketing, public relations, event management or other related field.


• Minimum 2-4 years sports marketing experience required
• Knowledge of interactive media (including but not limited to website maintenance, online advertising and email marketing)
• Strong verbal and written communication skills in the English language required
• Strong PC skills required
• Strong organizational and interpersonal skills required
• Superior problem-solving and multitasking skills required
• Ability to work nights, weekends and select holidays, in addition to traditional business hours, is required
• Ability to work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) work days and extended numbers of days

Essential Functions:

  • Communicate with media partners, promoters and entertainment agencies to maintain and enhance cooperative, positive relationships.

  • Control individual show budgets, make recommendations and negotiate buys.

  • Create promotional efforts to increase fan engagement during concerts and events.

  • Work with Graphic Designer on all collateral pieces and media pieces. This includes but is not limited to print ads, brochures, TV spots, radio spots.

  •  Has “out of the box” thinking to help in the promotions of our shows and events.

  • Communicate with Events, Food and Beverage and other departments as needed to keep all parties informed and on the same page. Attend all weekly meetings.

  • Develop, nurture and grow grass roots campaigns with community partners.

  • Coordinate publicity events based around sales/marketing initiatives for shows.

  • Develop and implement new marketing ideas create buzz in the market.

  • Prepare written proposals; reevaluate potential advertising value of marketing inventory; initiate contractual arrangement; prepare contracts; negotiate terms as required.

  • Assist in the development and design of all facility advertising, marketing and collateral materials.

  • Analyze challenges, identify alternative solutions, project consequences of proposed actions; present recommendations.

  • Implement approved recommendations in support of organizational objectives

  • Update and maintain the facility’s website; serve as liaison for all website related promotions, initiatives and issue.

  • Create content, maintain, and build social media followings.

  • Assist in the creation create e-mail communication blasts distributed to cyber club and evaluate effectiveness of e-mail campaigns.

  • Create online advertising campaigns including but not limited to Google AdWords, retargeting, and social media advertisingIdentify, recommend and solicit business ,develop and manage event sponsorship relationships.

  • Generate new and creative ideas to attract new events and to promote events when booked.

  • Perform other duties and responsibilities as assigned.

EOE. DFWP.


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Sales & Marketing: Ticket Sales
ACCOUNT EXECUTIVE - Core Entertainment (FirstOntario Centre, Hamilton Place, Molson Canadian Studio) (Hamilton, ON)

Qualifications:

  • Bachelor’s Degree from accredited college/university in a related field required

  • Minimum of 2 years sales experience, preferably in sports/entertainment, required

  • Excellent written and verbal communication skills in the English language required

  • Demonstrated ability to manage numerous business relationships in a professional manner

  • Superior time management skills and presentation skills

  • Must possess attention to detail, organization and ability to listen

  • Must be professionally aggressive, competitive, and possess a dedicated attitude

  • Must be highly motivated with strong aspirations to be successful

 

Essential Job Functions:

  • Sells season ticket, flex packages, Fan Experiences and Group Sales

  • Responsible for managing and developing an existing client base of accounts

  • Responsible for conducting an aggressive outbound call and in person meeting campaign in order to create new business opportunities

  • Use proactive tactics to establish professional relationships in order encourage repeat business and superior customer service

  • Actively utilize company CRM system – Salesforce, Maintain complete and accurate records for customers

  • Meet or exceed appointed sales goals for all ticket packages

  • Complete weekly reports and analytics

  • Event day responsibilities as required, evenings and weekends

    Nonessential Job Functions:

  • Other duties and responsibilities as assigned

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.  This position also requires constant use of interpersonal skills including: ability to foster collaboration, recognize and resolve conflicts, and openly communicate in writing and verbally with clients.

     

    Physical demands:

  • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; occasionally moves about the arena before/during/after events to service client and perform job functions; constantly communicates via telephone, email and in-person with others to exchange accurate information.

     

    Work environment:

  • The duties of this position are usually performed indoors. The noise level in the work environment is usually moderate to loud during events and minimal during non-event times.

    EOE. DFWP.


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Sales & Marketing: Corporate Sponsorship Sales Department Management
DIRECTOR OF CORPORATE PARTNERSHIPS (DREXEL UNIVERSITY( - Front Row Marketing (Philadephia, PA)

Job Summary: The Director of Corporate Partnerships is responsible for overseeing and executing the corporate partnership sales effort on behalf of Drexel University Athletics. Drexel is a member of the Colonial Athletic Association (CAA) and its intercollegiate athletics program consists of 18 varsity sports with more than 450 student-athletes. Basic functions include the extensive sales, development, and servicing of corporate partnerships while maintaining high levels of client service.

Status: Full-Time; Salary + Commissions

Job Functions will include but not be limited to:

  • Responsible for prospecting, selling, cultivating and maintaining the corporate partnerships and advertising for Drexel Athletics and its facilities

  • Responsible for achieving established sales goals and budgets as set by management

  • Responsible for making cold calls & presentations for the property

  • Responsible for overseeing, coordinating corporate partnership fulfillment

  • Responsible for servicing all corporate partnerships through various means including direct contact, weekly updates, newsletters, corporate partner gatherings, etc.

  • Responsible for creating new client initiatives to better serve the corporate partners

  • Responsible for the design of sales proposals and presentations for potential corporate partners

  • Responsible for creation/implementation of new ideas/opportunities that drive revenue

  • Work with the marketing department on opportunities to cross-sell to corporate partners

  • Responsible for tracking prospective sales and inventory throughout the season

  • Responsible for working and attending both Drexel and Front Row Marketing events

  • Responsible for cultivating and building a good working relationship with different personnel and departments within the Drexel University system

  • Other duties as assigned by Front Row management and Drexel key personnel

 

Qualifications:                                                                                                                    

  • Must have extensive sponsorship sales experience – minimum of 4-6 years in sales, preferably in the collegiate or professional sports marketplace

  • Preferably has advertiser contacts and relationships in the greater Philadelphia area

  • Demonstrates or has prior advertising/sponsorship experience/knowledge of regional corporate market and/or industry.

  • Bachelor’s degree from an accredited college or university or equivalent work experiences

  • Proficiency with data processing and MS Office applications

  • Ability to work nights, weekends, holidays, and all events (as required)

EOE / DFWP


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Sales & Marketing: Client Relations/Customer Service
MANAGER OF BUSINESS DEVELOPMENT AND CLIENT RELATIONS - Global Spectrum (Philadelphia, PA)

QUALIFICATIONS:

  • Bachelors Degree in Business Management, English, Journalism, or Marketing preferred

  • 3+ years experience preparing proposals and PowerPoint presentations preferred

  • Must have a thorough understanding of grammar and strong copy writing/editing skills

  • Ability to meet tight deadlines under pressure

  • Ability to successfully balance several high priority projects at once

  • Ability to successfully complete tasks with minimal supervision

  • Available to work occasional nights and weekends, when necessary

  • High levels of proficiency in Word, PowerPoint, Excel, and internet research

  • Experience with Adobe Photoshop and InDesign preferred

JOB FUNCTIONS:

  • Member of Comcast-Spectacor business development team, working specifically with Global Spectrum and Front Row Marketing Services to secure new clients

  • Assist with writing, researching, editing, and publishing responses to requests for proposals, presentations, and other components of the bid/sales process

  • Continuously conduct research to maintain and update databases and files:

  • Facility management industry

  • Other private management companies

  • New venues/venues with contracts expiring in the near future

  • Utilize the internet to find detailed information pertaining to all fields in market research template

  • Track all projects on a weekly basis by researching recent press releases/articles on the internet, local newspapers, and/or phone/email correspondence to potential clients

  • Compile information on existing Global Spectrum-managed facilities

  • Assist with maintaining, updating, and managing corporate sales materials including website, case studies, company brochures, and similar items

  • Assist with general business development and marketing projects

  • Coordinate sales packets of company information to be sent to potential and existing clients

  • Assist with managing contract and business development files

  • Support office management including ordering supplies and equipment, processing invoices, ensuring maintenance of office equipment, records/file organization and retention, etc.

  • Provide administrative support including:

  • Schedule conference calls and meetings

  • Complete expense reports

  • Coordiante corporate travel with company travel agent

  • Perform other duties and responsibilities as assigned

  • Participate in miscellaneous projects pertaining to business development for Global Spectrum, Front Row Marketing, and other Comcast-Spectacor companies


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Sales & Marketing: Ticket Sales
ACCOUNT EXECUTIVE - Hartford Wolf Pack (Hartford, CT)

Title:               Account Executive

 

Entity:            Hartford Wolfpack - AHL

Reports to:     Director of Sales

Supervises:     None

Status:            Full-Time; Salaried; Nonexempt

EEO:              Sales Worker

 

Summary:

The Account Executive will sell and service new and existing accounts, generate new ideas to increase ticket sales, and execute basic office tasks as needed.

 

Qualifications:

  • Bachelors Degree from an accredited college/university in related field required

  • Prior ticket sales experience in sports/entertainment is preferred

  • Familiarity with Paciolan and Salesforce.com (CRM) preferred; proficiency in Microsoft Office applications such as Excel, Word and Outlook is required

  • Excellent written and verbal communication skills in the English language required

  • Ability to manage numerous business relationships in a professional manner

  • Superior time management and organizational skills

  • Attention to detail

  • Aggressive, competitive, and dedicated attitude

  • Highly motivated with a strong aspiration to be successful in competitive sales environment

  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours

 

Essential Job Functions:

  • Responsible for maximizing revenue through the sale of  Hartford Hockey ticket packages including season tickets, partial plans, group tickets, and individual game tickets

  • Establish professional relationships in order to create repeat business and superior customer service

  • Utilize and maintain effective contacts (sales leads) through the use of our CRM – Salesforce

  • Use proactive tactics to create opportunities for new business with existing customers

  • Use telemarketing as a tool to sell season, group, and partial ticket plan packages to local companies from provided lists

  • Call past customers and new customers to generate ticket revenue

  • Handle incoming sales calls from prospective clients for all ticket packages

  • Meet or exceed appointed sales goals for all ticket packages

  • Maintain complete and accurate customer records

  • Staff all home games to assist ticket sales promotional programs

 

Nonessential Job Functions:

  • Other duties and responsibilities as assigned

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.  This position also requires constant use of interpersonal skills including: ability to foster collaboration, recognize and resolve conflicts, and openly communicate in writing and verbally with clients.

 

Physical demands:

  • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; occasionally moves about the arena before/during/after events to service client and perform job functions; constantly communicates via telephone, email and in-person with others to exchange accurate information.

 

Work environment:

  • The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events depending on the employee’s location, and is minimal during non-event times.

    EOE, DFWP


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Sales & Marketing: Sales & Marketing Management
Marketing Manager - Mass Mutual Convention Center (Springfield, MA)

Summary: The Marketing Manager is responsible for developing, implementing and monitoring marketing plans and budgets, as well as designing and implementing creative collateral to promote the revenue generating areas of the MassMutual Center; including Convention Center, Arena and signage elements. This individual will help manage, supervise and coordinate all the activities of the Marketing department to reach budget goals. The Marketing Manager will implement marketing plans, manage event advertising budgets and promotions and ensure successful sales campaigns for events. He/she is responsible for maintaining relationships with media partners, and overseeing the media buying and billing process. He/she is responsible for public relations, promotions & publicity for the venue and the events: concerts, sporting events, conventions and shows within the facility, while developing creative marketing campaigns that promote public/community awareness. Individual must be able to work a flexible schedule, including early mornings, days, evenings, holidays, extended (long) workdays for an extended number of days as needed.

Qualifications:

  • Bachelors Degree from an accredited college or university with a major coursework in Marketing, PublicRelations, Business Administration, or other related field.
  • Minimum of 2 years of increasingly responsible experience in marketing, preferably with a sports facility, convention center, performing arts facility or other multi-purpose public assembly facility
  • Knowledge of marketing and advertising, public relations and website maintenance.
  • Demonstrated proficienty in Microsoft Office applications and word processing, spreadsheets, database, presentation, graphic design, PowerPoint and Internet software. ?
  • Familiarity with publishing software such as Microsoft Publisher, Illustrator, and Adobe Photoshop.
  • Familiarity with media buying and promotions.
  • Savvy in social media outlets and new trends.

Job Functions (including but not limited to):

Marketing:

  • Ensure the development, implementation and reconciliation of comprehensive marketing program
  • Develop, direct, coordinate and revie the strategic planfor providing marketing services
  • Create and fulfill social media and interactive campaigns for the venue and events.
  • Liase with promoters to market the facility
  • Explore non-traditional marketing opportunities for the facility and its events
  • Track, analyze and compare event sales information, as well as settlements for events
  • Manage event settlement packets, including collecting invoices, coding and creating a back-up packet
  • Manage day-to-day promotions and event activities
  • Plan meetings to negotiate and research advertising mediums
  • Prepare and implement marketing and public relations plans and recaps for the events
  • Research, implement and follow up on grassroots marketing
  • Maintain and manage the venues social media outlets and other interactive elements
  • Create and distribute email campaigns
  • Oversee grassroots program and collateral distribution
  • Create marketing plans for events being promoted at the facility in conjunction with a promoter, or on behalf of the facility
  • Program and up-dating both the outdoor and indoor marquees with news, information, paid sponsor's info, and up-coming events
  • Work directly with other departments to implement creative campaigns
  • Recruit, interview, select, train, motivate and evaluate interns
  • Promote HYD culture and principles within the department and facility
  • Perform all other duties as required

Media Buying:

  • Negotiate advertising and media-related sponsorship agreements
  • Negotiate deals and contracts successfully
  • Establish and maintain positive, cooperative working relationships with contacts and media reps
  • Plan and negotiate paid TV, radio, print and outdoor advertising for various marketing campaigns
  • Solicit third party Sponsorship/Vendor programs to generate revenue for the building and shows while driving sales to retailer

Public Relations:

  • Plan, organize, lead and control public relations efforts for the facility
  • Manage public relations for the facility and events
  • Develop, edit and issue facility press releases
  • Develop, edit and issue event-related press releases
  • Collect and prepare daily press clips for the venue and events
  • Establish and maintain positive, cooperative working relationships with contacts and media reps
  • Communicate with media partners, promoters, and entertainment agencies to maintain cooperative, positive relationships
  • Maintain and monitor a solid media relations program, including the creation of media releases and the coordination of interviews and media requests for information on the event, facility, or staff

Creative:

  • Develop collateral, including fliers, newsletters, posters, postcards, email blasts, group sales brochures, pocket schedules, etc

Interactive:

  • Oversee and up-date the organizations web-sites
  • Manage social media outlets including but not limited to Facebook, Twitter, Instagram, and YouTube

Nonessential Job Functions:

  • Other duties and responsibilities as assigned?????????????????????????????????

Intellectual/Social, Physical Demand and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

•While performing duties of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical demands:

•While performing duties of job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally move about inside the office to access storage areas, cabinets and office machinery; constantly move about the facility during events to interact with and service clients; constantly communicate via telephone, email and in-person with others and exchange accurate information. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds.

Work environment:

•The duties of this position are usually performed indoors. The noise level in the work environment is usually moderate to loud to during event days and minimal during non-event days.

This job description is subject to change.

EOE, DFWP


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Sales & Marketing: Consumer Marketing/Brand Management
SENIOR SOCIAL MEDIA MARKETING MANAGER - Paciolan (Irvine, CA)

Paciolan is searching for a creative, innovative Senior Social Media Marketing Manager to create high-touch consumer programs that drive transactions through social media channels and other consumer marketing avenues. This position is responsible for creating and managing social media marketing strategies and programs to help live entertainment venues more deeply engage their customers, create rich in-venue social media experiences, manage conversations and increase conversions through social channels. In this role, you will manage high-value programs and partnerships to elevate social media opportunities for Paciolan’s live entertainment client community.  Additional responsibilities will focus on leading B2B marketing initiatives and growing the footprint and adoption of Paciolan’s social media technologies within the client community while also ensuring high client satisfaction. Ideal candidate will bring expertise and experience in effectively communicating the benefits of programs and sharing client success stories and testimonials within the industry to drive adoption and grow the business.

What the position involves:

Areas of Focus

Strategic Social Media Marketing

  • Provide strategic planning, support and recommendations to enhance social media engagement, conversations and conversions for live entertainment clients  

  • Create turnkey programs and strategic plans for clients to engage their customers and enhance the live entertainment experience through social media

  • Provide consultative services and recommendations for clients to leverage social media tools and solutions to achieve goals and objectives

    Achieve Targeted Business Metrics

  • Grow market adoption rate of social programs within the community and acquire new clients and renew existing clients using Paciolan’s social platforms

  • Manage strategic social media partnerships to expand market footprint within the community, and offer valuable solutions and services to clients

  • Cultivate business development opportunities with strategic partners to roll out new programs and services to client community

    Community Marketing

  • Conduct training and outreach webinars, seminars and other efforts to productively leverage community marketing channels to communicate with clients and support business objectives

  • Create white papers, articles and author best practices to enable clients to better leverage social media marketing strategies and trends to drive revenues.
  • Create tools and turnkey programs for clients to maximize results

Team Management

  • Manage social media plans to achieve goals and objectives

  • Facilitates positive team atmosphere and growth opportunities

  • Works well interdepartmentally with other teams to drive success

 

What is required of you:

  • Bachelors Degree (MBA preferred)
  • 5 years demonstrated, hands on experience in the following areas:
    • Strategic Social Media Marketing
    • Targeted Business Metrics
    • Community Marketing (B2B)
  • 3 years leadership and management experience
  • Extensive experience running and managing social media B2B and B2C campaigns
  • Proven digital experience launching and growing social networking programs
  • Must be adept in a variety of social media platforms including Facebook, Twitter, Instagram and YouTube, Spredfast and Hootsuite experience is a positive
  • Excellent communications skills (both written and oral)
  • Experience integrating e-Commerce, social media and mobile strategies and experience working with emerging technologies
  • Strong quantitative and analytics skills
  • Clear understanding of return on investment (ROI) analysis
  • Requires a team player that posses a positive, ‘can do’ attitude, who is highly motivated to achieve and document results

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Sales & Marketing: Ticket Sales
GAME NIGHT STAFF - Philadelphia Flyers (Philadelphia, PA)

GAME NIGHT STAFF

Title:                                        Game Night Staff

Location:                                 Wells Fargo Center (Philadelphia, PA)

Status:                                     Part-Time

Reports To:                             Director of Events

Closing Date:                          Open Until Closed/Filled

Number of Positions:              25-30 positions available

Qualifications: 

Prior sales experience in sports/entertainment is strongly preferred.  The sellers will take an active role in a fundraising program that takes place during all Flyers home games (pre-season, regular season and playoffs).  The program requires you to be flexible and work in high-pressure situations. Staffers will be educated in the following: non-profit sales, fundraising, networking, public relations, and marketing. Game night staff must demonstrate exceptional oral and written communication skills.  Familiarity with sales and customer service a plus. Excellent oral communication skills. Goal oriented; works well independently and is self-motivated. Available to work a flexible schedule including evenings, weekends and holidays

DUTIES:

  • Attend all Flyers home games (pre-season, regular season and playoffs) at Wells Fargo Center,  assisting with Flyers Charities programs such as the 50/50 Raffle
  • Game night staff may help sell raffle tickets at either a stationary touch-screen kiosk or will be responsible to roam a designated area of the concourse/arena. Those not at a stationary unit will receive a mobile handheld device and mobile printer.
  • Game night staff will be responsible and accountable for all cash sales, as all units must be reconciled correctly throughout the game.
  • Sellers are expected to have an outgoing personality to encourage attendees to purchase. Prior sales experience a plus.
  • Must be at games at least 30 minutes prior to arena doors opening (example: some doors open at 5:00 p.m. for a 7 p.m. Flyers game, therefore, sellers are asked to arrive by 4:30 p.m. to get ready)
  • All raffle sellers will be provided with a selling apron and T-shirt and should wear comfortable shoes.
  • Should have knowledge of Comcast-Spectacor Charities and the organizations that are supported.
  • Nights and/or weekends are required

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work all home games?
2. Do you have any sales experience? If Yes please explain.


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Sales & Marketing: Marketing
MARKETING COORDINATOR - South Okanagan Events Centre (Penticton, BC)

Hours:              40 hours/week – Must have the ability to work a flexible schedule including early mornings, days, evenings, weekends, holidays and extended (long) work days and extended number of days

           

Overview:         The Marketing Coordinator acts as an extension and support to the Director of Marketing and the Multimedia Producer and will take a supportive role in the marketing initiatives for the South Okanagan Events Centre Complex, including the South Okanagan Events Centre, Penticton Trade and Convention Centre, Penticton Vees Junior A Hockey Club and Memorial Arena.

The Marketing Coordinator will work closely with the Penticton Vees Sales Team in supporting the sales effort by designing sales and marketing collateral, in-game promotional graphics and overseeing the creative process for advertising and promotional materials. 
 

Responsibilities include, but are not limited to the following:

  • Responsible for the coordination, development and design of collateral materials such as promotional pieces, sales materials, advertisements, and various graphic elements for in-game promotions as needed for the Penticton Vees Junior A Hockey Club and for upcoming concerts and events at the South Okanagan Events Centre and the Penticton Trade and Convention Centre.

  • Participate in sales and marketing meetings to add creative ideas to brainstorming sessions to increase ticket sales and overall event revenue.

  • Provide marketing support for Penticton Vees home games, concerts, family shows, sporting events and other hosted events.

  • Assist in public relations efforts such as press conferences, media releases, story pitches, media drops, etc.

  • Support in the development and implementation of marketing campaigns to maximize event awareness and exposure for aforementioned events.

  • Assist in the communication and support efforts for other departments such as Corporate Partnerships.

  • Develop, nurture and grow grassroots campaigns with community partners.

  • Create online advertising campaigns including but not limited to Google Adwords and Youtube advertising, retargeting and social media advertising.

  • Assist in the compilation of event settlement information.

  • Promote HYD culture and principles within the department and facility.

  • Other duties and responsibilities as assigned.

    Qualifications (educational, experience and basic knowledge requirements):

  • Bachelor’s Degree from an accredited college or university in Marketing, Communications or Sports/Business Management.

  • Minimum of 1-3 years marketing experience preferred.

  • Excellent verbal and written communication skills in the English language required.

  • Knowledge of interactive media (including but not limited to website maintenance, online advertising and email marketing)

  • Demonstrated proficiency in Microsoft Office applications, including PowerPoint.

  • Proficient in Photoshop and knowledge of other Adobe Creative Cloud Applications.

  • Detail oriented with excellent organizational skills.

  • Excellent interpersonal skills.

  • Strong work ethic – self-directed learner.

  • Creative and proactive problem solver.

  • Must be able to work flexible hours including nights, weekends and selected holidays.


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Sales & Marketing: Consulting/Strategic Planning
STRATEGIC BUSINESS DEVELOPMENT MANAGER - Wells Fargo Center (Philadelphia, PA)

ESSENTIAL JOB FUNCTIONS (including but not limited to):          

  • Generate new business opportunities for each Comcast-Spectacor Business Unit to include management (Global Spectrum), food and beverage (Ovations Food Services), ticketing (Paciolan), commercial rights (Front Row Marketing), and digital solutions (Comcast- Spectacor Digital Solutions).
  • Identity new business opportunities through internal lead sources, industry publications, Venues Today database of existing venues, and general research.
  • Develop industry relationships with consultants, universities, cities, counties, other service providers, etc., to aid in the successful generation of new business leads.
  • For potential leads located within Comcast markets, work with applicable Comcast departments (Government Affairs, marketing, business class, GMR) to help formulate relationship with key contacts and potentially strengthen “bundled” package of services.
  • Conduct necessary research to determine viability in each new business lead to include venue’s owner/operator; ticketing, food and beverage, commercial rights, and wifi providers; key contacts; venue specs; event load; contract expiration dates, etc.
  • Make introductory call to establish key contact, introduce Comcast-Spectacor services, determine if interest/opportunity exists.
  • Utilize Salesforce to upload key account and opportunities information to be distributed to Sales Rep – provide all information necessary to pursue lead

 

NONESSENTIAL FUNCTIONS:

• Perform other duties as assigned

 

 

QUALIFICATIONS:

  • Bachelor’s degree from an accredited college/university with major course work in Marketing, Business, Sales, Communications, or related field required
  • Min. of 5-7 years sales experience, preferably with an arena, convention center, hotel or other similar public assembly facility, food and beverage, ticketing, commercial rights, and including national sales, environment, government, consulting, or assembly management services environment
  • Highly developed verbal and written communications skills
  • Proficiency in word processing and related applications, including Microsoft Word, Excel, PowerPoint, Acrobat; and Internet research
  • Ability to travel as required
  • Ability to successfully complete tasks with minimal supervision
  • Willingness to work the hours necessary/permitted by your supervisor to meet sales goals (includes nights, weekends and select holidays, in addition to traditional business hours)
  • Excellent organizational skills, detail-oriented with ability to handle multiple assignments

INTELLECTUAL/SOCIAL/PHYSICAL DEMANDS & WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:
 While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:
• While performing duties of job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally move about inside the office to access storage areas, cabinets and office machinery; constantly communicate via telephone, email and in-person with others and exchange accurate information.

Work Environment:
• The duties of this position are performed primarily in doors in an office environment. The noise level in the work environment is usually minimal-to-moderate during non-event days and moderate-to-loud during event days.

EOE. DFWP.


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Sales & Marketing: Premium/Suite Sales
PREMIUM SEATING SALES EXECUTIVE - Wells Fargo Center (Philadelphia, PA)

Qualifications:

 

  • Bachelor’s degree in Business, Marketing, Communications or related field from an accredited college/university.

  • Must have 3 to 5 years ticket sales experience in a similar environment.

  • Professional verbal and written communication skills in the English language.

  • Effective data processing and computer skills in MS Outlook, PowerPoint, Excel, Word; working knowledge of New Era/Comcast Tix, and Salesforce, CRM-related software applications required.

  • Preferably possesses a database of qualified prospects for Premium Seating purchases.

  • Ability to work event nights and weekends and travel as required, in addition to traditional business hours.

 

Essential Job Functions:

  • Achieve all stated annual revenue goals in all Premium Seating categories

  • Sell all premium-level inventory, corporate seating, for the Wells Fargo Center, including the Flyers, 76ers, and various other events / concerts / family shows.

  • Responsible for selling multi-year contracts for all Premium Seating locations.

  • Special emphasis on generating qualified customers and cultivating new business for Luxury Suites, Club Box Contracts, Single Event Suites and Corporate Night packages at the Wells Fargo Center.

  • Develop and maintain strong business relationships with clients and prospects.

    Nonessential Job Functions:

     

  • Other duties and responsibilities as assigned.

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.  This position also requires constant use of interpersonal skills including: ability to foster collaboration, recognize and resolve conflicts, and openly communicate in writing and verbally with clients.

     

    Physical demands:

  • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; occasionally moves about the arena before/during/after events to service client and perform job functions; constantly communicates via telephone, email and in-person with others to exchange accurate information.

     

    Work environment:

  • The duties of this position are usually performed indoors. The noise level in the work environment is usually moderate to loud during events and minimal during non-event times.

     

EOE. DFWE.


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Sales & Marketing: Premium/Suite Sales
GROUP SALES/PREMIUM SEATING COORDINATOR - XL Center and Rentschler Field (Hartford, CT)

POSITION SUMMARY:

The Group Sales Coordinator This position will support the Director of Group Sales and Director of Premium Seating with daily administrative tasks associated with the departments. This position is hourly with the possiblity of overtime.

JOB FUNCTIONS:


Group Sales Department

  • Support group sales department with daily activities such as fulfilling group sales orders, printing tickets, mailings, and departmental customer service

  • Assist in the creation and implementation of sales related collateral pieces

  • Assist with conducting research for various group sales projects and new group prospecting

  • Assist with maintaining and putting together group category databases

  • Assist with outbound and inbound sales calls when needed on an event by event basis

  • Event day responsibilities as required to include evenings and weekends

  • Perform other duties and projects related to the department as assigned
     

    Premium Seating Responsibilities:

  • Support premium sales department in daily tasks and activities

  • Assist with the preparation of financial settlements

  • Create order forms, collateral, and quarterly newsletters for premium seating clients

  • Plan and execute special events for premium seating clients

  • Maintain, and effectively communicate with, Premium Seating customer database on a regular basis

  • Create system to notify Premium Seating customers of events, and solicit ticket sales for events from Premium Seating clients

  • Fill out order forms for, process payment for, and deliver/ship tickets for events to Premium Seating clients

  • Create and maintain system for post-event follow-up for Premium Seating clients

  • Fulfill donation requests from non-profit organizations

  • Actively prospect for new premium seating clients through newspapers, internet, brochures, etc.

  • Participate in events, promotions, client entertainment and other activities as required

QUALIFICATIONS:

  • Bachelor’s degree from an accredited college or university in Marketing, Communications, Sports/Business Management or a related field 

  • Excellent written and verbal communication skills with a friendly and professional telephone manner 

  • Strong organizational and time management skills

  • Must be detailed-oriented, with the ability to meet deadlines and handle multiple assignments and projects in a fast passed environment

EOE. DFWP.


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