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Current available jobs in Sales & Marketing:





Sales & Marketing: Sponsorship Services/Activation
SPONSORSHIP AND GROUP SALES MANAGER - Berglund Center (Roanoke, VA)

Title:                           Sponsorship and GroupSales Manager

                                   

Company:                  Global Spectrum

Location:                    Berglund Center (Roanoke, VA)

Status:                        Full-Time; Salary + Commission

Reports to:                 Director of Marketing, AGM and GM

Supervises:                 None

Closing Date:             Open Until Closed / Filled

Job Summary:  The Sponsorship and Group Sales Manager will be responsible for working with the Director of Marketing to oversee and execute the advertising sales effort on behalf of the Berglund Center.  This position will assist in selling corporate sponsorships for pre-event parties, program advertising, signage, and creating, organizing, and implementing group promotions to sell blocks of tickets and event packages.  A secondary function of the job function will be assisting in marketing tasks such as developing public relations, creating and maintaining a database, and sales reports relative to corporate and event sales.

Qualifications:

  • Bachelor’s degree from an accredited college or university with major coursework in business management or administration, marketing, public relations, communications or other related field.
  • Previous sales and/or advertising experience.
  • Demonstrated proficiency in Microsoft Office applications, CRM software, graphic design, and navigating the Internet.
  • Ability to work nights, weekends, and select holidays as required, in addition to traditional business hours.
  • Strong oral and written communication skills in the English language.

Job Functions: 

  • Responsible for overseeing all aspects of sales, including prospecting, solicitation of new business, and cultivating relationships with businesses and organizations throughout the Roanoke Valley and Southwest Virginia.
  • Responsible for creating and making sales presentations for the Berglund Center and events.
  • Responsible for recruiting and managing interns when needed.
  • Responsible for selling signage inside the venue to maximize client exposure to guests attending events.
  • Selling group tickets to a variety of events including but not limited to Broadway shows, spectacle events (Walking with Dinosaurs, Cirque du Soleil), family shows, special events and dinner packages.
  • Develop and implement group sales plans and budgets for Broadway in Roanoke, family shows, and selected events that offer a groups discount.
  • Manage the creation and implementation of sales related collateral pieces.
  • Develop sales summaries and invoices for event settlements.
  • Track and manage weekly sales reports for corporate use.
  • Responsible for creating new revenue streams for the Berglund Center.
  • Perform duties and responsibilities as assigned.
  • Event day responsibilities as required
  • Create event or season recaps for corporate partners.
  • Responsible for coordinating and executing all aspects of corporate partnership fulfillment.
  • Track sales inventory throughout the season.

 

To APPLY: http://comcast-spectacor.teamworkonline.com/teamwork/r.cfm?i=40949

EOE, DFWP


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Sales & Marketing: Marketing
DIRECTOR OF MARKETING - Budweiser Gardens (London, ON)

DIRECTOR OF MARKETING

REPORTS TO:                        General Manager

ENTITY:                                 Global Spectrum

SUPERVISION EXERCISED:               Marketing Coordinators, Marketing Interns

 

GENERAL STATEMENT OF DUTIES:

  • This position shall have overall responsibility of the advertising & promotional plans for events; advertising buys, creative development, schedules, maintenance and settlements for all shows and events.  Responsible for the media relations and public relations programs; works with charitable organizations.         

                                     

AREAS OF RESPONSIBILITY:

  • Reporting to the General Manager, the Director of Marketing shall be responsible for the research, preparation, implementation and maintenance of advertising and promotional plans for events booked by Budweiser Gardens
  • Responsible for developing a comprehensive social media strategy and for overseeing all Budweiser Gardens social media asset, not limited to but including the Budweiser Gardens Facebook Page, Twitter Account, Youtube and Instagram accounts.
  • Responsible for maintaining a positive online and social media brand for Budweiser Gardens and Global Spectrum.
  • Responsible for fostering and leveraging positive relationships with local and regional media partners.
  • Responsible for advertising buys, creative development, schedules, maintenance and settlements for all shows and events
  • Creation of marketing plans for events being promoted Budweiser Gardens whether in conjunction with a promoter or on behalf of the facility considering that Marketing plans differ from advertising and promotional plans as they focus on grassroots efforts and a “footprint” of how the event shall be marketed overall
  • Creation, maintenance and monitoring of the media relations program on behalf of Budweiser Gardens.  This involves the creation of media releases, coordination of interviews and media requests for information on the shows, facility or its staff.  It shall also require the development of a community initiative program to remain a focal point within London and the southwestern Ontario region.
  • A Public Relations program which involves the promotion of the facility within the community and surrounding area shall also be created
  • Work with charitable organizations and educational programs within the community
  • Work with event promoters and media outlets to present a positive face for Budweiser Gardens.
  • Mentoring and development of staff within the department, ensuring that staff is properly developed and taught the specifics of the industry.  This development is focused on both the full and part-time staff
  • Ensures that corporate initiatives and policies are ongoing and completed in a timely fashion
  • Important corporate initiatives including ‘How You Doin’ and Performance Management
  • Ensures weekly corporate marketing updates are kept at the forefront

QUALIFICATIONS:

  • BA degree from a four-year university program with a minimum of seven years experience within the industry.  Must show demonstrated knowledge of marketing and sales and possess proven supervisory skills.

ACCOUNTABILITIES:

 

  • Oversee the effective operation of the Marketing department.  Responsible for ensuring a high standard of excellence in regards to public perception, customer relations, media relations and employee commitment. 

AUTHORITY:

  • Hires, evaluates and supervises the Marketing Coordinators and Marketing Interns.  Management of marketing department’s budget and each event’s marketing budget are maintained within approved budgetary parameters

EQUAL OPPORTUNITY EMPLOYER

DRUG FREE WORKPLACE


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Sales & Marketing: Sales & Marketing Management
SALES MANAGER - Clovis Civic Center (Clovis, NM)

SALES MANAGER - Clovis Civic Center (Clovis, NM)

Description

Company: Global Spectrum

Venue: Clovis Center (Clovis, NM)

Reports to: General Manager

Supervises: None

Type: Full-Time; Salaried; Nonexempt

Closing Date: Open Until Closed / Filled

Qualifications: 
• Bachelor’s degree preferred; equivalent work experience will be considered
• Min. 2-4 years sales management experience, preferably for a convention center, hotel, or other similar public assembly facility
• Ability to travel as required
• Willingness to work a flexible schedule in order to meet sales goals

Summary:
To promote and book events for the facility through an aggressive marketing and sales program. To work with the client on rates and terms of the contract and to convey that information to all departments.

Job Functions: 
• Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all Sales programs and activities
• Develop and implement all aspects of sales plan
• Develop and implement revenue and expense budget for sales department
• Track and manage daily, weekly, monthly sales reports
• Plan and coordinate theme night promotions and special events for corporate executives, businesses, vendors, and all applicable customers
• Meets specified goals and objectives for facility usage.
• Promotes the conference center to all potential clients; conducts facility tours; answers questions and provides information regarding facility services, policies and procedures; and assists clients in finalizing booking arrangements.
• Main Sales contact for all groups within assigned market.
• Set appointments and make outside calls to potential clients; Make solicitation calls and send out mailings.
• Researches, identifies and establishes the appropriateness of groups for the facility.
• Prepare event contracts and correspondence to clients.
• Enter and maintain complete and accurate information into EBMS.
• Participates in the development of newsletters and other marketing materials.
• Prepare reports, correspondence, memoranda, and agreements and forecast projections.
• Plan and organize facility events efficiently.
• Deal effectively with potential clients; Establish and maintain effective working relationships with those contacted in the course of work.
• Make verbal presentations to groups of various sizes.
• Communicate clearly and concisely, both orally and in writing.
• Perform related duties and responsibilities as required
 

Special Characteristics and Knowledge:

• Multitask oriented, organized, and focused on customer service.
• Procedures, methods, and techniques of marketing and sales.
• Modern office methods, procedures, and equipment.
• Events scheduling and booking procedures.
• Accurate financial reporting.
• Proficient knowledge of Word, Excel, Outlook and PowerPoint; training on industry specific software will be provided.


EOE, DFWP


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Sales & Marketing: Marketing
MARKETING COORDINATOR - Crown Center (Fayetteville, NC)

MARKETING COORDINATOR

 

Company:           Global Spectrum

Venue:                Crown Complex – Fayetteville, NC

Reports to:         Director of Marketing
Status:                 Full-Time; Exempt; Salaried
Closing Date:     Open until filled

Summary:

This position will work with the Director of Marketing to market the facilities and events while creating and maintaining relationships with media and promotional partners. The marketing coordinator will assist in advertising, media buying, promotions, public relations and grassroots efforts for events as assigned. 

Job Functions:

  • Develop marketing plans and strategies for events exercising sound judgment
  • Implement marketing plans including creation of advertising materials, media buying, promotions, grassroots, interactive efforts and public relations for events
  • Negotiate, close, and implement media and promotional agreements for the Crown Complex events with promoters and media clients
  • Prepare written letter of agreements including negotiating terms
  • Assist Director of Marketing in preparation of weekly corporate marketing reports and participate in monthly conference calls with other Global Spectrum entities
  • Create collateral materials such as print ads, promotional pieces, posters, schedules, calendars and various ticket brochures from concept to completion
  • Maintain and create detailed media budgets, settlement reconciliations, and recap summaries for facility events
  • Coordinate marketing efforts between promoters, artist management and local media
  • Develop and implement media drop and public relations campaigns
  • Research projects/upcoming shows
  • Update website, marquee and in-arena address systems (including flyers, posters, TV’s creative
  • Manage database and email campaigns
  • Develop new marketing programs and initiatives to maximize ticket sales such as third party partnerships, new media avenues
  • Participate in the development and implementation of annual marketing goals, objectives, policies and priorities
  • Work in conjunction with Group Sales, Premium Services and Corporate Partnerships managers  to maximize revenues.
  • Recruit and assist managing student intern recruitment and assignments
  • Perform all other duties as assigned

 

Qualifications:

·         Minimum B.S. or B.A. degree from an accredited college/university is required.

·         Minimum of three (3) years of experience in customer service related field and management preferred.

·         Experience in ticketing/group sales or event planning preferred.

·         Completion of technical or specialized training or education in graphic design (i.e. adobe creative suite) and Microsoft Office preferred.

·         Ability to work as part of a team and independently with minimal supervision.

·         Strong leadership skills, organizational skills, and excellent interpersonal skills particularly in dealing with the public are required.

·         Proven time management skills and reliable at adhering to time sensitive deadlines as required

·         Flexible – must be available to work evenings, weekends and all event days as assigned.

Note: When you apply for this job online, you will be required to answer the following questions:

1.       Yes or No: Do you have a B.S. or B.A. degree from an accredited college/university?

2.       Yes or No: Do you have experience in ticketing/group sales or event planning?

3.       Yes or No: Do you have technical or specialized training or education in graphic design (i.e. adobe creative suite) and Microsoft Office?

4.       Yes or No: Are you able to work evenings, weekends and all event days as assigned?

5.       To be considered, please list your salary requirements.


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Sales & Marketing: Marketing
DIRECTOR OF SALES AND MARKETING - Durham Convention Center (Durham, NC)

JOB TITLE:               Director of Sales and Marketing

Reports To:                 General Manager

FLSA Status:             Full-time, Salaried, Exempt

Supervises:                Sales Managers, Catering Sales Manager, Marketing Manager

SUMMARY: To manage, supervise and coordinate the activities and operations of the Sales and Marketing Division; to schedule and book facility events; and to provide highly responsible staff assistance to higher-level management staff.

ESSENTIAL FUNCTIONS (including, but not limited to….):

  • Assume management responsibility for all services and activities of the Sales and Marketing Division including the scheduling and booking of all facility events; and the signage/sponsorship opportunities within the DCC including vendor packages, sales materials, proposals, sales calls and contracts.
  • Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all Sales and Marketing programs and activities.
  • Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and review with the facility manager; implement improvements.
  • Select, train, motivate and evaluate all sales and marketing personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
  • Plan, direct, coordinate, and review the work plan for providing marketing, booking and sales services; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
  • Participate in the development and administration of the annual budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; direct the monitoring of and approve expenditures; direct and implement adjustments as necessary.
  • Prepare written proposals; reevaluate potential business value of various events and clients; initiate contractual arrangements; finalize all booking arrangements; prepare contracts; negotiate rental and other rates as required.
  • Conduct tours of facility for potential licensees; answer questions and provide information regarding facility capabilities.
  • Direct and plan promotional projects and coordinate focused marketing programs; develop strategies for new markets and clients.
  • Oversee the development of all facility advertising and marketing materials; analyze facility rental rates, schedules, and labor rates and modify as necessary.
  • Participate on a variety of committees; attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of sales and marketing.
  • Plan and organize facility events efficiently.
  • Oversee the scheduling and booking of all facility events; serve as a liaison with outside promoters, permittees, and presenters as well as other departments and divisions; negotiate and resolve significant and controversial issues.
  • Provide responsible staff assistance to the facility director as necessary; prepare and present staff reports and other related correspondence.
  • Respond to and resolve difficult and sensitive inquiries and complaints.
  • Interpret and apply administrative and departmental policies and procedures.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contracted in the course of work.
  • Provide excellent customer service assistance to internal and external clients

Exemplify the How You Doin philosophies

NON ESSENTIAL FUNCTIONS:

  • Perform other duties as assigned.

QUALIFICATIONS: 

Four years of increasingly responsible sales and marketing experience for a major stadium, convention center, or performing arts facility including some supervisory responsibility.

A Bachelor’s degree from an accredited college or university with major course works in Marketing, business administration, or a related field.

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

While performing duties of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires frequent use of interpersonal skills including: ability to explain details to a variety of audiences, ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. Employee will frequently communicate via email, telephone and in-person with others and exchange accurate information. This position requires employee to frequently work both independently or as part of a team. 

Physical demands:

While performing the duties of this job, the employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines, faxes and printers.  Employee will also frequently move about inside and outside facility in various areas before/during/after events in the course of supervising staff and directing clients to desired locations.  Employee must constantly communicate via telephone, email and in-person with others and exchange accurate information.  Employee may occasionally be required due to business demands and event operations to lift and/or move up to 25 pounds.

Work environment:

The duties of this position are performed primarily indoors in an office environment.  The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during event days.

Sales Calls may require transportation both locally and out of town.

This job description is subject to change.

EOE.DFWP


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Sales & Marketing: Corporate Sponsorship Sales
DIRECTOR OF CORPORATE PARTNERSHIPS - Front Row Marketing Services (Los Angeles, CA)

DIRECTOR OF CORPORATE PARNTERSHIPS

Iconic Southern California Concert Venue

Front Row Marketing Services:  A Comcast-Spectacor company, Front Row Marketing is the leading company in venue sponsorship sales.  Representing over 75 stadiums, arenas, amphitheaters, convention centers, entertainment districts, teams and Universities across North America.

Job Description:  The Director of Corporate Partnerships is responsible for overseeing and executing the advertising, sponsorship, and corporate partnership sales effort on behalf of this iconic venue and it’s sister property. The venue is located in Los Angeles, with the sister property in Orange County.  Job functions include the extensive sales, development, and servicing of corporate sponsorship partnerships while maintaining high levels of client service.

 

Status: Full Time Salary + Commissions

 

Reporting Relationships:

Reports To: Front Row Regional Vice President with dual reporting to General Manager at properties

Duties will include but not limited to:

  • Managing the corporate partnership program for Venue

  • Working as a team with Venue staff to accomplish goals

  • Prospecting, selling, cultivating and maintaining the sponsorships, advertising and corporate partnerships for properties

  • Soliciting new cash partnerships

  • Achieving established sales goals and budgets as set by the Regional Vice President

  • Conducting cold calls & budget relieving trade sales presentations for the property

  • Overseeing, coordinating and leading the execution of partnership fulfillment and inventory management

  • Working with property General Managers to develop and sell new inventory

  • Servicing all corporate sponsorships through various means including direct contact, newsletters, corporate partner gatherings, partnership summaries, etc.

  • Creating new client initiatives to better serve the corporate partners

  • Design of customized sales proposals and presentations for potential corporate partners

  • Creation/implementation of new ideas/opportunities that drive revenue

  • Tracking prospective sales via company’s CRM tools

  • Working and attending events, promotions and Front Row Marketing events

  • Cultivating and building a good working relationship with different personnel and departments within the property

  • Other duties as assigned by Regional Vice President and key personnel at property

 

Qualifications:

  • Must be a team player and be able to work efficiently and effectively within the established culture of Front Row and Property

  • Must have extensive sponsorship sales experience – minimum of 5-7 years in sales, preferably in the concert or professional sports marketplace

  • Preferably has advertiser contacts and relationships in the Southern California market

  • Demonstrates or has prior advertising/sponsorship experience/knowledge of local corporate market and/or industry

  • Bachelor’s degree from an accredited college or university or equivalent work experiences

  • Proficiency with data processing and MS Office applications

  • Ability to work nights, weekends, events and holidays as required

Compensation:

  • Salary and commissions will commensurate with qualifications.

EOE. DFWP.


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Sales & Marketing: Sales & Marketing Management
DIRECTOR OF SALES - Mass Mutual Convention Center (Springfield, MA)

JOB DESCRIPTION

Job Title: Director of Sales

Reports to:        General Manager, Assistant General Manager

Supervises:      Sales Managers

Summary:        Responsible for the overall tasks related to Sales for the facility. Leads all sales personnel in establishing goals, procedures, and daily duties. Ability to perform all tasks completed by supervised personnel in their absence.

Status:              Full-time Salaried

Qualifications:           

  • Bachelor’s degree in Marketing, Business, or related field from an accredited four-year college or university.
  • Minimum of five years experience in a public assembly facility in sales management.

Job Functions:            (including, but not limited to):

  • Oversees duties of all sales managers and performs like duties when required.
  • Represents Sales Department at weekly director’s meeting.
  • Works with sales managers to establish sales goals and strategies that target both short and long term business.
  • Manages and participates in the development and implementation of goals, objectives, policies and priorities of all Sales programs and activities
  • Works with CVB on a regular basis to keep hotel community engaged in city wide bids
  • Maintains facility's reputation for service
  • Works through the CVB for room night aggregation
  • Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems and internal reporting relationships; identify opportunities for improvement and review with the facility manager; implement improvements.
  • Work very closely with the marketing department to implement marketing campaigns and strategies to capture more business
  • Creates weekly reports on booked, tentative and working business as required to both Global Spectrum, the CVB and the MCCA
  • Travels to local and national tradeshows on behalf of the MMC and Springfield First and represents both accordingly
  • Becomes an active part of the city and the local community
  • Participate in the development and administration of the annual sales budget
  • Keeps up to date on Global Spectrum initiatives and implements when appropriate
  • Accurate record keeping of booked business and the revenues associated with it as well as overnight room generation.
  • Makes immediate decisions and communicates with users of the facility in an emergency situation.
  • Recruits, interviews, select, and trains staff for Sales Department according to established guidelines.
  • Plans, organizes, and assigns all day?to?day work assignments for sales managers and sales coordinator.
  • Takes part in reviewing and approving final billing to users prior to release of invoice.
  • Assists in preparation of estimated revenues for facility budget.
  • Meets with General Manager and/or Assistant General Manager on regular basis to discuss all matters pertaining to sales operations.
  • All other duties as assigned by General Manager or Assistant General Manager.

SPECIAL CHARACTERISTICS AND KNOWLEDGE:

  • Creative ideas for new promotions, goals, and other tasks.
  • Excellent communication skills, both orally and written.
  • Knowledgeable in all administrative procedures established by the convention center/arena.
  • Skill in public relations, oral and written communications, public speaking, contract negotiations, program planning, and auditing.
  • Working knowledge of excel
  • Ability to identify potential problems and make plans for corrective action.
  • Ability to analyze data and numbers that affect duties and goals.

Nonessential Job Functions:

·         Other duties and responsibilities as assigned


Intellectual/Social, Physical Demands and Work Environment:

  • The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Intellectual/Social Demands:
    •While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.
  • Physical Demands:
     While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.
  • Work Environment:
     The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-even times.

EOE. DFWP.


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Sales & Marketing: Ticket Sales
TICKET AGENT (PART-TIME) - Paciolan (Exton, PA)

Part-Time Ticket Agent

Location: Exton, PA

Status: Part-Time Ticket Agent

Compensation: $10 per hour

Paciolan is looking for dynamic part time agents to work in a fast paced call center environment. Paciolan provides flexible hours in a casual environment making this position a perfect fit for candidates looking for a great place to work.

Hours of operation are seven (7) days a week from 8:00 AM – 1:00 AM. Paciolan is hiring for morning, afternoon and early evening shifts between the hours of 12:00 pm – 10:00 pm, throughout the week. Only applicants who can work during those hours will be considered at this time. Flexibility and the availability to work on the weekends is a must. Part-time shifts will not exceed 5 hours.

Job Responsibilities:

• Provide an excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism
• Handle business transactions while maintaining customer goodwill
• Utilize a variety of systems and web-based tools to research and resolve customer inquiries
• Respond with enthusiasm while handling customer questions, complaints and inquiries
 

Minimum Requirements:

• High School Diploma or GED
• 1 - 2 years of customer service experience
• Basic computer skills and ability to navigate between websites
• Excellent interpersonal; verbal and written communication skills and attention to details
• The ability to multi-task in a fast paced environment
• Must be able to work a flexible schedule. Including mornings, afternoons and early evenings as well as weekends and holidays

EOE 
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you live in the Exton, PA area?
2. YES / NO: Do you have 1 - 2 years of customer service experience?
3. YES / NO: Are you capable of working a flexible schedule, including mornings, afternoons and early evenings as well as weekends and holidays?


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Sales & Marketing: Ticket Sales
ACCOUNT EXECUTIVE - Providence College (Providence, RI)

Title:               Account Executive

Entity:            Global-Spectrum

Reports to:     Director of Sales

Supervises:     None

Status:            Full-Time; Salaried Nonexempt

EEO:              Sales Worker

 

Qualifications:

·         Bachelors Degree from accredited college/university in a related field required

·         Minimum of 2 years sales experience, preferably in sports/entertainment, required

·         Excellent written and verbal communication skills in the English language required

·         Demonstrated ability to manage numerous business relationships in a professional manner

·         Superior time management skills and presentation skills

·         Must possess attention to detail, organization and ability to listen

·         Must be professionally aggressive, competitive, and possess a dedicated attitude

·         Must be highly motivated with strong aspirations to be successful

·         Strong interpersonal and organizational skills

·         Knowledge of Paciolan ticketing system preferred

·         Knowledge of CRM Database Management system preferred

 

Essential Job Functions:

·         Sell season ticket packages and group ticket packages 

·         Establish professional relationships in order to repeat business and superior customer service

·         Use proactive tactics to create opportunities for new business with existing customers

·         Use telemarketing as a tool to sell group tickets to local companies and create new group theme nights

·         Call past customers and new customers to generate ticket package sales

·         Make 75+ outbound calls per day for sales calls

·         Meet or exceed appointed sales goals for all ticket packages

·         Maintain complete and accurate records for customers

·         Multi-task between handling large call volume and servicing customers

·         Ability to handle heavy call volume, both outbound and inbound

·         Ability to work nights, weekends, and holidays as dictated with event schedules

Nonessential Job Functions:

·         Other duties and responsibilities as assigned

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

·         While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.  This position also requires constant use of interpersonal skills including: ability to foster collaboration, recognize and resolve conflicts, and openly communicate in writing and verbally with clients.

 

Physical demands:

·         While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; occasionally moves about the arena before/during/after events to service client and perform job functions; constantly communicates via telephone, email and in-person with others to exchange accurate information.

 

Work environment:

·         The duties of this position are usually performed indoors. The noise level in the work environment is usually moderate to loud during events and minimal during non-event times.

EOE


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Sales & Marketing: Marketing
MARKETING MANAGER - St. Charles Convention Center (St. Charles, MO)

JOB TITLE:               Marketing Manager                                    

Reports To:                  Director of Sales & Marketing                                                   

FLSA Status:                Full-time, Salaried, Exempt

Supervises:                  Marketing Interns

SUMMARY:

To manage and coordinate the functions of the Marketing Division of the St. Charles Convention Center through media and public relations, promotional activities and marketing materials. Enhances the image of the facility and promotes goodwill in the community.

ESSENTIAL FUNCTIONS (including, but not limited to….):

  • Assist in developing and implementing annual marketing plan.  Responsible for the development and maintenance of all convention center facility advertising and marketing materials including that of the website.
  • Coordinates design and layout of ads to be used in national and local publications to publicize the facility and/or special events.
  • Writes and produces print ads and direct mail pieces. 
  • Develop marketing plans and present media buys for public events in the convention center to generate additional revenue streams.
  • Acts as point of contact for media relations.  Create media awareness and exposure of the convention center and its events through the distribution of press releases, publicizing of photo opportunities, guided building tours, and organization of press conferences. 
  • Implement and administer Comcast Spectacor corporate model of public relations by working with VP of Public Relations.
  • Generate new and creative ideas to attract new events and to promote events when booked.
  • Prepare various reports on public relations progress, marketing efforts/results, demographics and economic trends.  Provide assistance and staff support to Director of Sales and the General Manager.
  • Serve as a liaison with industry representatives, the general public and other convention center departments and divisions.
  • Attend industry events.
  • Plan, develop and maintain a program of regular communication with news media; prepare news releases; event calendars, public services announcements and other materials related to the convention center programs, events and facilities.
  • Respond to request for information from the general public, media, organization and clients.
  • Plan and organize facility events efficiently.
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • Communicate clearly and concisely, both orally and in writing.
  • Provide excellent customer service assistance to internal and external clients.
  • Exemplify the How You Doin philosophies.
  • Act as staff liaison to Front Row Marketing Services.

§  Develop, maintain and coordinate the signage/sponsorship opportunities with the convention center in conjunction with Front Row Marketing Services including vendor packages, sales materials, proposals, sales calls and contracts.

NON ESSENTIAL FUNCTIONS:

  • Perform other duties as assigned.

SPECIAL CHARACTERISTICS AND KNOWLEDGE:

 

  • Procedures, methods, and techniques of marketing, public relations, event promotions, advertising and sales.
  • Multitask oriented, organized and focused on customer service.
  • Accurate financial reporting.
  • Modern office methods, procedures, and equipment.
  • Proficient knowledge of Word, Excel, PowerPoint, Publisher, Adobe Photoshop or equivalent desktop publishing program; training on industry specific software will be provided.

Methods of demographic research.

QUALIFICATIONS: 

  • Four years of increasingly responsible and marketing experience preferably in a convention center or a major hotel. 
  • A Bachelor’s degree from an accredited college or university with major coursework in marketing, public relations, mass communications, journalism, business administration or a related field.

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

While performing duties of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires frequent use of interpersonal skills including: ability to explain details to a variety of audiences, ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. Employee will frequently communicate via email, telephone and in-person with others and exchange accurate information. This position requires employee to frequently work both independently or as part of a team.

 

Physical demands:

While performing the duties of this job, the employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines, faxes and printers.  Employee will also frequently move about inside and outside facility in various areas before/during/after events in the course of supervising staff and directing clients to desired locations.  Employee must constantly communicate via telephone, email and in-person with others and exchange accurate information.  Employee may occasionally be required due to business demands and event operations to lift and/or move up to 25 pounds.

Work environment:

The duties of this position are performed primarily indoors in an office environment.  The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during event days.

Sales Calls may require transportation both locally and out of town.

This job description is subject to change.

EOE.DFWP


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