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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS SUPERVISOR - Budweiser Gardens (London, ON)

Company: Global Spectrum

Location: Budweiser Gardens (London Ontario, Canada)

Department: Operations

Type: Full-Time, Salaried

Immediate Supervisor: Operations Manager

Supervision Exercised:
Change Over Crew, Non Event Operations Crew, and Contracted Custodial Crew.

General Statement of Duties:
This position provides direct supervision to the changeover crew for event set-up and production, general operations duties and daily arena/rink maintenance.

Areas of Responsibility:
• Responsible for event changeovers; planning, coordinating, supervising, and performing.
• Recommends hiring, performs training, scheduling, and supervision of changeover staff.
• Perform rink maintenance as assigned.
• Coordinate event logistics as assigned.
• Supervise operations staff for non event tasks as assigned.
• Maintain and clean changeover equipment and areas.
• Assist Operations Manager with projects as requested.
• Assist with the supervision of contracted cleaning services.
• Develop and maintain “Changeover Manual”.
• Ensure staff comply with the requirements of the Occupational Health and Safety Act
• Communicate “assigned task” status with the Operations Manager or Director of Operations (in Manager’s absence)
• Other duties as assigned by Operations Manager.

High School or vocational diploma required. Minimum of (2) years’ experience in an operations position in an Arena, Convention Center or Public Assembly Facility including set-up/housekeeping, event coordination or related field; a degree in Facility Management or related field may allow for substitution for years of experience. Working knowledge of operations equipment including, forklifts, concert staging, retractable seating risers, basketball floors, hockey glass, etc. Knowledge of supervisory principles, with emphasis in working with and training a “casual” staff: Must be able to work flexible and sometimes demanding schedules; including: nights, weekends, and holidays. Ability to follow written instruction, interpret AutoCAD drawings and blueprints. Must be self-motivated and have excellent organizational skills.

Supervise operations, maintenance and safety within the building. Competent as defined by the Occupational Health and Safety Act. Maintain a high standard of excellence in regards to public perception, customer relations, and employee commitment. Make sure that the building is safe and ready at all times, for whatever the building is needed for.

Recommend hiring; termination; evaluates and supervises part time operations staff and contracted services.
Purchase of operational supplies with budgetary limits.

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 2+ years of experience in an operations position in an Arena, Convention Center or Public Assembly Facility including set-up/housekeeping and event coordination?

2. YES / NO: Do you currently live in the London, Ontario area?

3. YES / NO: Are you able to work flexible and sometimes demanding schedules including: nights, weekends, and holidays as required?

4. To be considered, please list your salary requirements.

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