REPORTS TO: Assistant General Manager

ENTITY: Global Spectrum-Chaifetz Arena at Saint Louis University

SUMMARY:
The Group Sales Manager is responsible for daily operations, including sales calls and making client appointments. Accountable for soliciting, managing, and maintaining group sales accounts. Markets and sells family shows, Billikens Basketball, concerts, and other special events. Complete all administration tasks and assure that reports are accurate and timely.

JOB DUTIES:

• Responsible for all aspects of the sales, marketing, and solicitation of new business opportunities for the group sales department and single event suites at Chaifetz Arena
• Promote group sales for selected family shows, special events, and dinner packages
• Promote single event suites for Chaifetz Arena events
• Responsible for assisting with hiring, training, managing, and leading group sales team and interns in attaining sales goals
• Develop and implement all aspects of sales plan for family shows and selected events
• Liaise with promoters on group sales plans and budgets
• Manage the creation and implementation of sales related collateral pieces
• Assist with development and implementation of revenue and expense budget for group sales department
• Track and manage weekly sales reports
• Responsible for continuing development of group sales department at Chaifetz Arena and creation of new revenue streams for department
• Responsible for recruiting and leading interns
• Event day responsibilities as required
• Perform other duties and responsibilities as assigned

QUALIFICATIONS:

• Bachelor's degree from an accredited college/university in Business Administration, Marketing, Communications, or related field preferred
• Minimum of 2 - 4 years of increasingly responsible ticket sales experience, including some supervisory responsibility
• Excellent verbal/written communication skills
• Superior customer service skills
• Ability to handle a high volume of phone calls
• Ability to work event nights/weekends as required
• Strong organizational skills
• Previous sales experience is preferred

EOE, DFWP

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