LEAD FACILITY SPECIALIST - Spectra Venue Management- St Charles Convention Center (St. Charles, MO)
The Lead Facility Specialist assists in the completion of various custodial, housekeeping, maintenance and event setup activities. In the absence of the Facility Manager, the Facility Specialist may receive instruction from the Director of Operations, Director of Event Services, Event Services Manager or the Manager on Duty.
ESSENTIAL FUNCTIONS (including, but not limited to):
Set rooms according to the requested layouts.
Direct and communicate tasks to appropriate staff and frequently monitor performance and progress.
Supervise, train and manage the work of the scheduled facilities personnel.
Set-up and tear down a variety of equipment, including, but not limited to chairs, tables, staging, risers, trash cans, dance floors, coat racks, table skirting, carpet, pipe & drape, plywood, field covers and tarps.
Operate an assortment of equipment including: buffers/burnishers, rider sweepers/scrubbers, walk behind scrubbers, blowers, vacuums, snow removal equipment and others as needed.
Complete general housekeeping duties, including, but not limited to clean restrooms, replenish supplies, clean carpet, dust, polish and rearrange furniture and remove rubbish and waste.
Perform facility maintenance tasks as assigned.
Report defective equipment, facility damage, areas of the facility requiring cleaning and incorrect or improper set-ups to supervisors in a timely manner.
Communicate clearly and concisely, both orally and in writing.
Provide excellent customer service assistance to internal and external clients.
Exemplify the “How You Doin” principles.
NON ESSENTIAL FUNCTIONS:
Perform other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to develop results oriented staff through effective training, motivation and coaching.
Work from general instructions and specifications, with minimal supervision.
Work effectively in a fast paced service oriented environment subject to frequently changing priorities.
Establish and maintain effective working relationships with staff, contractors and facility users.
Must be at least 18 years of age.
High school diploma or equivalent GED. Equivalent experience may be substituted.
Possession of or ability to obtain a valid US state driver’s license.
Ability to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days.
INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations. Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time; Position also requires frequent use of interpersonal skills with staff including following verbal, written or a diagram of instructions. Employee must be able to recognize and resolve conflicts in being able to openly communicate with all staff. This position requires employee to frequently work both independently and as part of a team for variety of tasks. The employee must be able to communicate clearly and concisely in the English language.
While performing duties of this job, the employee frequently lifts and moves facility equipment, supplies and/or tools. Employee will constantly move about inside and outside various areas of the facility before, during and after events; position will require employee to frequently bend, stoop or crouch in order to set-up, tear down or clean in various areas of the building and grounds. Employee will occasionally be required to identify or match colors/tones of furniture, dance floor, carpet or other items as necessary. Employee will, as needed, operate various machines in cleaning and maintenance of building; employee will constantly communicate via radio and in-person with staff to exchange accurate information. Employee will occasionally, as maintenance, operations, emergency situations or business demands, lift up to 75 pounds.
The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment and moderate to loud during event days when equipment is in operation.
This job description is subject to change.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
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