Current job openings | My Account - TeamWork Online | Mobile


Current available jobs that best match constant:




Box Office: Box Office Management
BOX OFFICE COORDINATOR - Ted Constant Convocation Center (Norfolk, VA)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

Position Summary: Assists Director of Ticketing/Asst. AD for Ticketing with day to day operations of the box office and assists with ticket operations for the Ted Constant Center, Foreman Field, and ODU Athletics, utilizes Spectra ticketing software for all event creations and financial reports, and maintains all box office policies and procedures.

Job Duties:

  • Assist Director of Ticketing in building all facets of events in the Spectra ticketing system.
  • Responsible for part time seller training, scheduling, supervision and payroll.
  • Supervise and oversee all financial settlements in regards to sellers and seller recaps.
  • Responsible for cash handling and box office controls.
  • Process financial reconciliation such as daily reports, event statements and monthly reports.
  • Responsible for system upgrades, occasional testing of new software and routine maintenance and trouble-shooting
  • Assist in the maintenance of marketing/trade/comp policies for all events.
  • Provide professional customer service to patrons and clients.
  • Oversee the maintenance and reporting of the AM Monitor ticket scanners.
  • Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives
  • Assist in the maintenance of the ODU Athletic ticket operations, customer relations, and game day box office management for all ticketed sports including football, basketball, soccer, wrestling, and baseball.
  • Assist with implementation of season ticket timelines for ODU football and basketball including preseason renewals, promotion of new sales, seat allocations, compliance, ticket printing, packaging, and delivery.  
  • Assist ODU Athletics with reporting needs, processing, etc. and ensure the proper use of ticketing system.
  • Assist with student ticketing services for home, away, and postseason contests – promote student attendance and facilitate associated ticketing.   
  • Ensure compliance with all relevant institutional, Conference USA, NCAA rules and regulations.  Work with C-USA, NCAA and ODU Athletic Compliance office to follow, enact, and educate rules and regulations.
  • Strong oral and written communication skills required.
  • Perform related duties and responsibilities as required.
  • Extensive weekend and evening work required.

Required Qualifications:

  • Bachelor’s degree from an accredited college or university with major course works in Marketing, business administration, or a related field.
  • 1-2 years experience in a Customer Service environment.
  • Capable of working a flexible schedule and extended hours.

Preferred Qualifications:

  • 1-2 years increasing responsibility in Ticket Operations.

SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.

Apply for this position


Sales & Marketing: Premium/Suite Sales
PREMIUM SERVICES AND GROUP SALES COORDINATOR - Ted Constant Convocation Center (Norfolk, VA)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

POSITION SUMMARY:

This position will be responsible for overseeing all Premium Services at the Ted Constant Center and S.B. Ballard Football Stadium along with supporting the Director of Sales with daily administrative tasks associated with the Sales and Marketing departments.


JOB FUNCTIONS:

  • Premium Seating Responsibilities:

    • Manages the servicing and operation activities for premium/suite department for all TCCC Arena Events, ODU Football and ODU Basketball
    • Develop annual club/suite level servicing plan with focus on servicing premium service clients at all Constant Center events, along with developing ticketing packages for concerts and family shows
    • Serves as the liaison for accounts to purchase additional tickets for all football and basketball, and third party events held at the TCC and to Aramark
    • Service current accounts in an effort to further develop client relationships
    • Support Director of Sales in premium department daily tasks and activities
    • Create order forms, collateral, and quarterly newsletters for premium seating clients
    • Educate Suite Administrators on how to utilize Online Food and Beverage Ordering Software
    • Plan and execute special events for premium seating clients
    • Maintain, and effectively communicate with, Premium Seating customer database on a regular basis
    • Create system to notify Premium Seating customers of events, and solicit ticket sales for events from Premium Seating clients
    • Fill out order forms for, process payment for, and deliver/ship tickets for events to Premium Seating clients
    • Create and maintain system for post-event follow-up for Premium Seating clients
    • Fulfill donation requests from non-profit organizations
    • Actively prospect for new premium seating clients through newspapers, internet, brochures, etc.
    • Participate in events, promotions, client entertainment and other activities as required
    • Closely plans, coordinates cost and pricing on menu selections for Suite/Stadium Catering events.
    • Attempt to achieve first-contact resolution of client issues to ensure they are resolved quickly and effectively.
  • Group Sales/Marketing Department

    • Support group sales and marketing department with daily activities such as fulfilling group sales orders, printing tickets, mailings, departmental customer service and flyer creation
    • Assist in the creation and implementation of sales/marketing related collateral pieces
    • Assist with conducting research for various group sales/marketing projects and new group prospecting
    • Assist with maintaining and putting together group category databases
    • Assist with outbound and inbound sales calls when needed on an event by event basis
    • Event day responsibilities as required to include evenings and weekends
    • Perform other duties and projects related to the department as assigned

QUALIFICATIONS:

  • Bachelor’s degree from an accredited college or university in Marketing, Communications, Sports/Business Management or a related field 
  • Excellent written and verbal communication skills with a friendly and professional telephone manner 
  • Graphic design ability
  • Strong organizational and time management skills
  • Must be detailed-oriented, with the ability to meet deadlines and handle multiple assignments and projects in a fast passed environment
  • Ability to work nights, weekends and holidays as job duties involve non-traditional hours

SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.

Apply for this position


Click here to view all other job opportunities on this board.

 

Sports Jobs Board Powered by TeamWorkOnline.com

Technical problems? Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (popup window)