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Box Office: Box Office Management
ASSISTANT BOX OFFICE MANAGER - Ted Constant Convocation Center (Norfolk, VA)

REPORTS TO: Box Office Manager

SUPERVISES: Part Time Box Office Supervisors and Part Time Ticket Sellers

SUMMARY:
Assists box office manager/director with day to day operations of the box office and assists with ticket operations, utilizes Paciolan software for all event creations and financial reports, maintains all box office policies and procedures.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree from an accredited college or university with major course works in Marketing, business administration, or a related field.
• 1-2 years experience in a Customer Service environment.
• Capable of working a flexible schedule and extended hours.

PREFERRED QUALIFICATIONS:

• 1-2 years increasing responsibility in Ticket Operations.

JOB DUTIES:
• Manage staff and maintain all box office policies and procedures.
• Provide professional customer service to patrons and clients.
• Oversee all policies and procedures in relation to group orders/group sales.
• Oversee the maintenance and reporting of the AM Monitor ticket scanners.
• Assist box office manager in building all facets of events in the Paciolan ticketing system.
• Strong oral and written communication skills required.
• Assist in the maintenance of the Old Dominion University Athletic ticket operations, season ticket printing, advance sales, customer relations, and game day box office management.
• Assist Old Dominion University Athletics with reporting needs, processing, etc. and ensure the proper use of ticketing system.
• Responsible for cash handling and box office controls.
• Responsible for part time seller training, scheduling, supervision and payroll.
• Supervise and oversee all financial settlements in regards to sellers and seller recaps.
• Process financial reconciliation such as daily reports, event statements and monthly reports.
• Assist in the maintenance of marketing/trade/comp policies for all events.
• Establish and maintain professional working relationship with ticket sellers.
• Perform related duties and responsibilities as required.
• Extensive weekend and evening work required.
 

EOE, DFWP

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a Bachelors degree from an accredited college or university?

2. Yes/No: Do you have 1-2 years of increasingly responsible experience in ticket office operations?

3. Yes/No: Do you have knowledge of Paciolan or a similar ticketing system?

4. Yes/No: Are you capable of working a flexible schedule including days, evenings, weekends, holidays, extended work days and extended numbers of days?

5. To be considered, please list your salary requirements.

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Internships: Marketing
MARKETING/PR INTERN - Ted Constant Convocation Center- Old Dominion University (Norfolk, VA)

Job Title: Marketing/PR Intern

 

Reports To: Marketing Coordinator

 

Hours: Flexible hours based upon event schedule / needs; however optimal experience requires approximately 20 hours availability per week.

 

Compensation: Paid Internship; $8/ hr.

 

Summary: This internship will work closely with the Marketing/Public Relations Department to learn and participate in publicizing the facility and/or events through a variety of traditional and non-traditional means for the purpose of selling tickets, booking meeting facilities, and creating public awareness for the Ted Constant Convocation Center.

 

Qualifications:

  • College juniors, seniors, or graduate students

  • Recommended for Sport Management, Marketing, Communications, Management, or Hospitality Majors

  • GPA of 3.5 or above highly desired

  • Active involvement in on campus civic and/or leadership activities highly desired

  • Excellent communication, organizational and interpersonal skills required

  • Must possess working knowledge of Word, Excel, PowerPoint and Photoshop

  • Demonstrated attention to details
  • Must be self-motivated with a ‘can-do’ attitude and a strong desire to learn
  • Ability to work in a fast-paced environment

 

Position Functions & Learning Opportunities including (but not limited to):

  • Understand how to conduct marketing research through phone calls, emailing, searching the internet, and conducting meetings with various individuals within the market.
  • Assist in developing and implementing event marketing plans and promotions.
  • Participate in grassroots marketing, including distribution of flyers, hanging posters, and creating relationships with various retailers to promote events
  • Attend meetings which include brainstorming sessions and explain how to executing public relations event ideas
  • Draft and circulate press releases and media advisories
  • Work with Manager to learn how to create and deliver media drops
  • Assist department in gathering press clips
  • Responsible for updating media contact lists
  • Work Marketing table for public relations, promotional, and venue events *This may include hours outside of 9-5, M-F*
  • Perform variety of event day responsibilities within the Marketing Department

 

Application Information:

 

To apply, please send a cover letter, portfolio of work samples and resume to Kelly Welch at kwelch@odu.edu

 

Global Spectrum is an EOE/DFW; Offered candidates must submit to / successfully complete pre-employment screens (background & substance) prior to hire.

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Apply for Future Notification Only: Future Notification
Notification of Jobs in Future - Comcast-Spectacor and its Entities (Various Locations, NA)

If you would like to be notified of positions in the future with Comcast-Spectacor and its entities, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the appropriate notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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