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Sales & Marketing: Sales & Marketing Management
GROUP SALES MANAGER - XFINITY Arena at Everett (Everett, WA)

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To manage, supervise and coordinate the activities and operations of the Group Sales Department, including sales calls, making client appointments and achieving sales goals, as well as managing and growing Group Sales accounts.


  • Participate in the development and implementation of goals, objectives, policies, and priorities of all Group Sales programs and activities
  • Develop and implement all aspects of annual sales plan
  • Track and manage daily, weekly, monthly sales reports
  • Works with promoters on Group Sales plans and budgets
  • Plan and coordinate theme night promotions and special events for businesses, fans, and all applicable clients to create new revenue streams
  • Solicit new business opportunities for Group Sales department
  • Qualify contacts and large groups through e-mail database system.
  • Handle day-to-day group sales operations: fielding inbound calls, conducting outbound call blocks, and scheduling off site meetings with clients
  • Develop flyers, collateral, and promotional materials for event activities
  • Collaborate with marketing to maximize sales opportunities
  • Process all group and premium ticket orders via Paciolan system
  • Event day responsibilities as required
  • Perform other duties and responsibilities as assigned


  • Bachelor’s degree from an accredited college/university with coursework in Business, Communications, Marketing, Facility/Sports Management or other related field
  • Minimum 1-2 years sales management experience preferred
  • Strong outreach skills and tracking of prospective clients
  • Excellent verbal and written communication skills in the English language
  • Ability to handle a high volume of calls
  • Strong management, motivational & organizational skills required
  • Ability to travel as required
  • Ability to work event nights/weekends as required

Intellectual/Physical Demands and Work Environment:

The Intellectual/Social/Physical Demands and Work Environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual Demands:

  • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical demands:

  • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the facilities and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information.   

Work Environment:

  • The essential functions of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environment is usually moderate to loud during events and when equipment is running and minimal during non-events and when equipment is not running.


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