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Sales & Marketing: Sales & Marketing Management
CONFERENCE CENTER SALES MANAGER - XFINITY Arena at Everett (Everett, WA)

SUMMARY:

The Conference Center Sales Manager is responsible for promoting and booking events in the Edward D. Hansen Conference Center through an aggressive marketing and sales program, working with clients on rates and contract terms and conveying this information to all departments.

JOB DUTIES AND RESPONSIBILITIES:

  • Execute all aspects of the sales process; develop measureable sales goals and strategies to meet and exceed budget requirements.
  • Promote the Conference Center to all potential clients; conduct facility tours; answer questions and provide information regarding facility services, technical capabilities, policies and procedures; assist clients in finalizing booking arrangements.
  • Establish and maintain effective working relationships within the county, to include local hotels and industry organizations; represent the facility professionally at all times.
  • Represent the Conference Center at various industry events and trade shows. 
  • Research, identify and establish the appropriateness of groups for the facility.
  • Initiate sales calls via phone, electronic mail, surface mail and in person with the intent of aggressively marketing the Conference Center to repeat and prospective clients.
  • Prepare facility use proposals and cost estimates, license agreements and related correspondence to clients.
  • Ensure booking information is maintained on Eventbooking.com.
  • Demonstrate continuous effort to improve operations, streamline processes, and work cooperatively with client, Event Managers, catering and AV provider to deliver a high quality product and customer service exceeding client’s expectations. Receive and respond to suggestions and concerns from clients and the public, referring to the appropriate department for follow up.
  • Prepare weekly/monthly/annual reports on operations, activities, and budget.
  • Participate in the development and execution of marketing plan and materials.
  • Perform other duties as assigned.

 

QUALIFICATIONS:

  • Bachelor’s degree from accredited college or university with emphasis in hospitality management, public or business administration, or other related fields.
  • Minimum 3-5 years of increasingly responsible sales/event experience in a convention center, conference center or other similar public assembly facility, including supervisory responsibility.
  • Ability to communicate clearly, concisely and professionally, both written and orally, in the English language.
  • Certified Meeting Professional (CMP) designation preferred.
  • Possession of a valid driver’s license.
  • Ability to work beyond normal business hours including nights and weekends as required.

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