Administration/General Management: General Management/Profit & Loss
GENERAL MANAGER - Xfinity Center (Everett, WA)
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Are you that dynamic professional, who sees the big picture, yet you also excel in managing all the details? If so, this is your opportunity! We are Spectra Food Services & Hospitality, a nationally ranked food service company servicing various entertainment facilities throughout the United States and Canada. We are seeking an experienced General Managerat the Xfinity Arena in Everett, WA.
In this role you will be responsible for the efficient, professional, and profitable operations management of the venue. In addition, you will be overseeing every managerial, full time, and part time position and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. This position reports to the Regional VP. This is an exciting and demanding opportunity requiring you to be team-oriented, with the ability to work independently in a fast-paced, event driven environment. If you have the qualifications, then we want to speak to you. Apply today. As our General Manager, you will also be responsible for employee relations, corrective actions, and coaching. You will also be counseling employees and completing all the necessary HR related paperwork.
Additional responsibilities include:
Generating and reviewing financial reports, including budgets, projections, forecasting, revenue analysis; disbursements, capital investments, labor and product costs, wage and salary control; and P&L financial statements
Making the final decision on equipment purchases and leases
Engaging in conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable; writing and amending policies & procedures, as well as contracts
Preparing required reports accurately and submitting them on time; following up with department heads to ensure that their reporting is completed within the same guidelines
Developing an effective management team; giving the managers clear direction and feedback on their work; evaluating each manager’s performance and making recommendations for their improvement
Reviewing and assisting in the development of menus and marketing plans with the appropriate department heads
Establishing and maintaining personal relationships with show managers, suppliers, vendors, and the public that projects the venue in a positive light
As our General Manager, you must have the education and operations experience necessary for this position.
Additional requirements include:
Communicating with internal staff and guests in a clear, professional, and courteous manner
Making sound business/general decisions quickly and under pressure
Proficient Microsoft office, POS systems, timekeeping systems
Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access
Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government
Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Ovations and venue concession and premium services
Ability to calculate basic and complex math functions
Ability to handle cash accurately and responsibly
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality
Education and Experience:
MA or MS; BA or BS with business-related major; accounting minor or credits, preferred
Minimum 5 years´ management experience in food-related or concessions industry
Concessions Manager Certificate from the National Association of Concessionaires
Nationally recognized, advanced food service sanitation training course certification