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Sales & Marketing: Premium/Suite Sales
SALES EXECUTIVE - PREMIUM SEATING - Wells Fargo Center (Philadelphia, PA)

Job Title:        Sales Executive

Company:      Spectrum Arena, LP

Department:   Premium Seating

Reports to:     Sales Manager

Status:           Full-Time; Salaried; Exempt

EEO:              Sales Worker  

Qualifications:

·         Bachelor’s degree in Business, Marketing, Communications or related field from an accredited college/university.

·         Must have 3 to 5 years ticket sales experience in a similar environment.

·         Professional verbal and written communication skills in the English language.

·         Effective data processing and computer skills in MS Outlook, PowerPoint, Excel, Word; working knowledge of New Era/Comcast Tix, and Salesforce, CRM-related software applications required.

·         Preferably possesses a database of qualified prospects for Premium Seating purchases.

·         Ability to work event nights and weekends and travel as required, in addition to traditional business hours.

Essential Job Functions:

·         Achieve all stated annual revenue goals in all Premium Seating categories

·         Sell all premium-level inventory, corporate seating, for the Wells Fargo Center, including the Flyers, 76ers, and various other events / concerts / family shows.

·         Responsible for selling multi-year contracts for all Premium Seating locations.

·         Special emphasis on generating qualified customers and cultivating new business for Luxury Suites, Club Box Contracts, Single Event Suites and Corporate Night packages at the Wells Fargo Center.

·         Develop and maintain strong business relationships with clients and prospects.

Nonessential Job Functions:

·         Other duties and responsibilities as assigned.

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

·         While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.  This position also requires constant use of interpersonal skills including: ability to foster collaboration, recognize and resolve conflicts, and openly communicate in writing and verbally with clients.

Physical demands:

·         While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; occasionally moves about the arena before/during/after events to service client and perform job functions; constantly communicates via telephone, email and in-person with others to exchange accurate information.

Work environment:

·         The duties of this position are usually performed indoors. The noise level in the work environment is usually moderate to loud during events and minimal during non-event times.

EOE

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Facility Operations/Security/Event Management: Security
SHUTTLE DRIVER - Wells Fargo Center (Philadelphia, PA)

JOB DESCRIPTION

 

Title:                            Shuttle Driver  

Company:                    Spectrum Arena, LP

Location:                      Wells Fargo Center (Philadelphia, PA)

Department:                 Security & Services

Reports To:                  Parking Manager

Supervises:                  No

Status:                         Hourly; Nonexempt

EEO:                            Service Worker

 

Basic Function:

The primary responsibility of this position is to shuttle employees to and from the complex. 

Essential Job Functions:

  • Greet employees
  • Announce the events at the Wells Fargo Center.
  • Knowledge of lot locations, Guest Services and directions to highway’s (primary and secondary) web site – Comcast-Spectacor.
  • Use respect when responding to co-workers.  Show respect for Wells Fargo Complex property by being safe and clean.
  • Report to Command Center at start of shift, sign in and record time in.
  • Shuttle Drivers will pick-up keys and vehicle book at the Command Center. 
  • Check the book for owner’s card and insurance information.
  • Inspect buses at start and finish of shift.
  • Complete vehicle maintenance at start of shift and end of shift.
  • Complete vehicle log form.
  • Drivers must wear seatbelts and follow Dept. of Motor Vehicles Rules and Regulations.
  • Ensure that front seat is reserved for handicap employees; Staff that have handicap ID are to be picked up and dropped off at their vehicles.
  • Shuttle employees from employee parking facility to designated drop off point.  
  • Parking Manager will approve and monitor all breaks through the employee lot attendant.
  • Shuttle Drivers are required to work their full shift and are not permitted to leave early unless specifically authorized by the Parking Manager or his/her designee.  Shuttle Drivers assigned to the last two shifts are to remain on duty until all vehicles are out of the off-site parking lot or until they are authorized to leave by the Parking Manager or his/her designee.
  • It is your responsibility to return keys and vehicle book to the Command Center at the end of your shift.

Nonessential Job Functions:

  • Perform other duties and responsibilities as assigned.

Qualifications:

  • High school diploma or equivalent GED; professional driving training from a certified school a plus
  • Must have the standard, valid CDL with C-class passenger
  • Must be available Mon thru Fri 6:00am-12:00am and on Saturdays and Sundays
  • Background and drug test required
  • Strong oral and written communications skills and reading skills in the English language
  • Ability to read a map or program a GPS device
  • Must have a customer-focused, positive and professional attitude  
  • Must demonstrate a good sense of direction and familiarity with the general area/region

 

Intellectual/Social/Physical Demands and Work Environment:

                       

The intellectual/social/physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

  • While performing the essential duties of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

 

Physical Demands:

  • While performing the essential functions of the job, the employee constantly operates a shuttle bus to transport passengers to and from the complex; constantly communicates with others to exchange accurate information and provide customer service; locating passengers at the pick-up destination may required the driver to stand and/or sit for long periods of times; frequently required to load and unload passenger baggage weighing up to 50 lbs. when picking them up of dropping them off; specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment:

  • The essential functions of this position are performed while operating a shuttle bus and outdoors in the weather conditions and traffic patterns prevalent at the time. The noise level in the work environment can be minimal to loud, depending on the number of passengers.

Availability Requirements:

  • Shuttle drivers hired after May 1, 1999 must make themselves available for 50% of all event days scheduled during any given month including a minimum of two (2) weekends.

                                      IN A MONTH CONTAINING          YOU MUST BE AVAILABLE

                                       4 Saturdays – 4 Sundays                2 Saturdays – 2 Sundays

                                       5 Saturdays – 4 Sundays                3 Saturdays – 2 Sundays

                                       4 Saturdays – 5 Sundays                2 Saturdays – 3 Sundays

                                       5 Saturdays – 5 Sundays                3 Saturdays – 3 Sundays

To provide employees with optimal notice and to improve our scheduling procedures; the schedule will be finalized and distributed to employees by the 25th of the prior month. In order to accomplish this, the list of events for the following month will be sent to employees along with the finalized schedule for the upcoming month. Employees will be expected to submit their availability by the 22nd of the month.

Shuttle driver assignments will be made based on seniority and availability.

In an effort to staff some of the more demanding events, certain shows will be termed “designated”. All employees are scheduled to work designated events regardless of availability.

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO: Do you currently live in the Philadelphia, PA area?

2. YES/NO: Have you earned a standard, valid CDL with C-Class passenger?

3. YES/NO: Are you available Mon-Sun, all day and night?

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Internships: Any Internship
SPRING 2015 EVENT SERVICES/GROUP SALES INTERN - Wells Fargo Center (Philadelphia, PA)

Company: Spectrum Arena, L.P.
Type: Paid
Hours: 25 – 30 per week, including Specific Event Nights/Weekends as required
Reports to: Sales and Marketing Coordinator

Qualifications:
•College Juniors or Seniors studying in related majors
•The internship is PAID however housing/transportation are the responsibility of the student
•Applicants must be willing to get involved in projects with varying degrees of difficulty, and work in a fast-paced environment.
•Customer service oriented, professional, and able to participate during normal business hours, nights, and weekends based on event calendar.
•Ability to use Microsoft Office applications required.
•Excellent written and verbal communication skills a must.

Responsibilities include, but are not limited too:
•Assist in promoting all Wells Fargo Center family shows, concerts to Wells Fargo Center group customers.
•Assist in promoting and implementing the Wells Fargo Center Tour Program.
•Participate in researching target markets, creating promotional materials, and developing and implementing Event Services show promotions.
•Assist in the handling existing group of core customers to include: Assisting clients in show selection, processing orders and mailing tickets.
•Assist in updating and maintaining department database.
•Perform all other duties and responsibilities as assigned.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Are you a Junior or Senior in College?

2. Yes or No: Are you able to work during normal business hours, nights, and weekends based on event calendar?

3. Yes or No: Are you familiar with Microsoft Office applications?

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Internships: Administration/General Management
SPRING 2015 HR INTERN COORDINATOR/RECRUITER - Wells Fargo Center (Philadelphia, PA)

COMCAST-SPECTACOR INTERNSHIP PROGRAM

HR Intern Coordinator/Recruiter

Location:                             Wells Fargo Center (Philadelphia, PA)

Reports To:                          Employment Manager

Status:                                 Internship / Temporary; Paid / College Credit (not required)

Hours/Schedule:          Based on Intern’s schedule; prefer student seeking 30 – 40 hours per week,                                                          Monday to Friday (preferred)

Qualifications:

  • Open to college juniors, seniors and grad students seeking an internship
  • Business Administration/Management, Human Resources, Sports Management or related majors preferred
  • Experience with Microsoft Outlook, Word & Excel 
  • Must demonstrate a positive, professional and customer-focused attitude
  • Must demonstrate strong verbal and written communication skills in the English language
  • Ability to participate 30 – 40 hours per week (Monday through Friday) preferred

Internship Objectives:

  • Assist with the promotion and administration of the Comcast-Spectacor Internship Program, including screening and referring candidates, and coordinating interviews
  • Observe and assist in the planning and coordination of the Internship Orientation
  • Learn to conduct an effective needs assessment with clients to help ensure successful recruitment
  • Continuous communication/update of all relevant parties with regards to the Internship Program
  • Maintain and update internship files in an organized fashion
  • Learn to effectively screen applications and resumes
  • Learn to effectively interview candidates
  • Learn to use industry-specific recruitment software and other recruitment resources
  • Learn to maintain HR-related records
  • Learn the set-up and execution of “How You Doin!”events (HYD is employee engagement program)
  • Participate in the design of and creative concepts for contests/events
  • Assist with the compilation of program data
  • Attend meetings with vendors
  • Project research
  • Attend HYD meetings
  • Assist in working with other Global facilities to expand/ integrate HYD program
  • Assist in the set-up and take down of HYD materials in the building
  • Participate in other projects and other functions of Human Resources as appropriate
  • Other duties and objectives as assigned

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work 30-40 hours per week during the Fall 2014 semester? Yes/No

2. Do you have housing in the Greater Philadelphia area? Yes/No

3. Are you currently a college junior, senior or grad student? Yes/No

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Internships: Any Internship
SPRING 2015 MARKETING INTERNSHIP - Wells Fargo Center (Philadelphia, PA)

Internship Description:
Comcast-Spectacor, owner and operator of the Wells Fargo Center, Philadelphia Flyers of the National Hockey League, Global Spectrum Ovations Food Services, Paciolan, Front Row Marketing Services, and Flyers Skate Zone is looking for a full-time college student to serve as a Marketing Department Intern for events held at the Wells Fargo Center.

Requirements:
• Must be a college junior, senior or graduate student studying a related major
• Student is not required to receive college credits for this internship
• Financial compensation of $8/hour will be provided for this internship
• Travel and housing arrangements are the responsibility of the student.
• Availability to work nights and/or weekends when necessary.

Hours:
• Student must be available to work a maximum of 30 hours per week – including both office hours and event hours. Most events will occur on evenings and weekends.

The Complex Marketing Intern will:
• Learn to conduct and implement market research studies used to establish and execute effective marketing plans for events.
• Learn to develop and execute grassroots marketing campaigns promoting selected Wells Fargo Center events, with primary focus on the Wells Fargo Center family shows and concerts.
• Assisting the marketing staff at booths/tables at festivals, fairs and other events with high traffic to publicize the arena and our events
• Learn to pitch non-cash agreements with media outlets (print, radio and/or television) to promote Wells Fargo Center events.
• Assist with Public Relations efforts for events, including drafting and distribution of press releases and media advisories, gathering of news clips, creation and delivery of media drops, updating of media distribution lists, supervision of media at events, and brainstorming and execution of Public Relations events.
• Develop a marketing and public relations recap for events, based on feedback and effectiveness of marketing strategies used.
• Assist with social media efforts of the marketing department.
• Recognize and understand the components of sponsorship, sales and operations as it applies to the marketing and promotion of Wells Fargo center events.
• Participate in all supervised events, game-day activities, promotions and set-up.
• Opportunity to shadow other departments within the Wells Fargo Center.
• Assist marketing department with daily office tasks.
• Other duties and responsibilities as assigned.

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Are you a college junior, senior or grad student studying in related major?

2. YES / NO: Do you currently live in the Philadelphia, PA area?

3. To be considered, please list your G.P.A.

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Apply for Future Notification Only: Future Notification
Notification of Jobs in Future - Comcast-Spectacor and its Entities (Various Locations, NA)

If you would like to be notified of positions in the future with Comcast-Spectacor and its entities, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the appropriate notification boxes, otherwise we cannot send you notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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