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Current available jobs that best match fargo:
» ADMINISTRATIVE ASSISTANT - Wells Fargo Center (Philadelphia, PA)
» DESKTOP SUPPORT TECHNICIAN - Wells Fargo Center (Philadelphia, PA)
» EVENT STAFF (Part-Time) - Wells Fargo Center (Philadelphia, PA)
» FALL 2014 EVENT SERVICES/GROUP SALES INTERN - Wells Fargo Center (Philadelphia, PA)
» FALL 2014 MARKETING INTERNSHIP - Wells Fargo Center (Philadelphia, PA)
» OPERATIONS SUPERVISOR - Fargodome (Fargo, ND)
» PARKING SECURITY (Part-Time) - Wells Fargo Center (Philadelphia, PA)
» PREMIUM SERVICES REPRESENTATIVE (Part-Time) - Wells Fargo Center (Philadelphia, PA)
» SALES EXECUTIVE - PREMIUM SEATING - Wells Fargo Center (Philadelphia, PA)
» SUPERINTENDENT, BUILDING SERVICES - Wells Fargo Center (Philadelphia, PA)
» SUPERVISOR, BUILDING SERVICES (Part-Time) - Wells Fargo Center (Philadelphia, PA)
» TRAFFIC MANAGER - Wells Fargo Center (Philadelphia, PA)
» UTILITY GUARD - ROVER - Wells Fargo Center (Philadelphia, PA)
» VICE PRESIDENT, SALES SUPPORT & CREATIVE SERVICES - Wells Fargo Center (Philadelphia, PA)
» Notification of Jobs in Future - Comcast-Spectacor and its Entities (Various Locations, NA)




Administration/General Management: Administrative/Executive Assistant
ADMINISTRATIVE ASSISTANT - Wells Fargo Center (Philadelphia, PA)

Company: Spectrum Arena, LP
Location: Wells Fargo Center (Philadelphia, PA)
Department: Security & Services
Reports to: Director, Security & Services
Supervises: No
Status:Full-Time; Salaried; Nonexempt


Basic Function:
Provide administrative support to the Vice President and Director of Security & Services including correspondence and calendars as required.

Qualifications:
•Associate’s Degree in Administration/related field or equivalent work experience.
•Proficient in Microsoft Word, Excel and Power Point.
•Demonstrate ability to quickly learn organizational processes, workflows, polices and procedures.
•Ideal candidate must have excellent organizational & interpersonal skills, very detail oriented, able to maintain confidentiality. Capable of handling multiple assignments and work within a deadline.
•Possess highly developed verbal and written communication skills in the English language as well as the ability to work independently and take initiative in a professional environment.

Essential Job Functions:
•Answer, screen and direct VP’s and Director’s telephone calls
•Perform general administrative functions including faxing, photocopying, mail distribution
•Take photo id’s and maintain ID database for the complex
•Schedule/set-up meetings
•Maintain Purchase Order Request Workbook
•Input availabilities for all part time Security and Services Staff
•Assist in mailing of employee schedules
•Assist in verifying payroll for accuracy
•Order employee service awards and maintain database
•Update monthly employee event calendar
•Assist Director in handling of all personnel inquiries and problems
•Set up and maintain personnel files
•Assist in scheduling of applicant interviews
•Enter new hire information into database, update personnel records (telephone numbers, addresses, resignations, discharges, etc.)

Nonessential Job Functions:
•Perform other duties and responsibilities as assigned

Intellectual/Social/Physical Demands & Work Environment:
The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:
•While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant use of interpersonal skills including: ability to foster collaboration, recognize and resolve conflicts, and openly communicate in writing and verbally with clients.

Physical Demands:
•While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange accurate information.

Work Environment:
•The essential functions of this position are performed indoors. The noise level in the work environment is usually moderate to loud during events and minimal during non-event times.

EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Are you proficient in Microsoft Word, Excel and Power Point?

2. Yes or No: Do you currently live in the Philadelphia, PA area?

3. To be considered, please list your salary requirement.

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Information Technology: Technical Support/Help Desk
DESKTOP SUPPORT TECHNICIAN - Wells Fargo Center (Philadelphia, PA)

Job Title:                    Desktop Support Technician

Company:                  Spectrum Arena, LP

Dept:                           IT

Reports To:                Operations Manager

Supervises:                 None

Status:                        Full-Time; Salaried; Non-Exempt

EEO:                          Professional

 

Summary: The Desktop Support Technician has primary responsibility for all aspects of the desktop support. This includes, but is not limited to: workstation security, hardware, and software.

Qualifications:

·         Strong communication and interpersonal skills

·         Strong organizational and time management skills

·         Ability to work rotating weekend coverage

·         Ability to produce written technical documentation

·         Must be able to respond to emergency calls

·         2+ years’ experience supporting Win-7and XP, MS Office, Printers, and network connectivity

·         Bachelors Degree in a related field strongly preferred

Essential Job Functions:

·         Primary resource for I.T. Operations Team

·         Maintain, install, upgrade and configure workstations and laptops

·         Install and configure computer peripherals

·         Business System support and troubleshooting

·         User support for standard applications (MS Office, Outlook, etc.)

·         Assure that all support issues are handled quickly, completely and are fully documented

·         Assure that daily administration duties are completed

·         Maintain and assist development of policies and procedures

·         Maintain and assist hardware and software configuration standards

·         Monitor existing systems to find ways to increase stability and efficiency

·         Assist in planning future system growth

·         Move/transport inventory to/from proper storage areas

 

Nonessential Job Functions:

·         Perform other duties and responsibilities as assigned

 

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

·         While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.  This position also requires constant use of interpersonal skills including but not limited to: ability to foster collaboration, recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

 

Physical Demands:

·         While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; constantly moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the facility to service clients and install hardware/software; constantly lifts/grips/holds/pushes/pulls/reaches/kneels/crouches/bends when moving/transporting inventory weighing ranging approximately from 15 – 50 lbs. to/from proper storage areas and service destinations; constantly communicates via telephone, email and in-person with others to exchange accurate information.

Work Environment:

·         The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events depending on the employee’s location, and is minimal during non-event times.

EOE

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Facility Operations/Security/Event Management: Usher/Ticket Taker
EVENT STAFF (Part-Time) - Wells Fargo Center (Philadelphia, PA)

Company:   Spectrum Arena, LP

Location:  Wells Fargo Center (Philadelphia, PA)

Department:  Security & Services

Reports To:  Event Supervisor

Status:   Part-Time; Hourly; Nonexempt


Overview:
Everyone who works at Comcast-Spectacor is in the service business.  Our goal is to provide our guests with a consistent level of excellent service.  Every guest who walks through our doors should be greeted with a smile, friendliness, warmth and sincerity.  Customer Service begins with the guest’s first impression of you and their first impression is formed by what they see.  If you look professional and ready to serve, guests will assume that you are competent and that you know what you are doing.  To be a successful member of our team your behavior, appearance, knowledge and skill must be exceptional.

We need our guests to come back and enjoy many events.  By being pleasant and helpful and making them feel welcome and appreciated, you can enhance their entertainment experience.

Standards of Excellence:
1. Smile, Greet, Say “How you doin”?
2. Must know Wells Fargo Complex Guide – “Bible”
3. Thoughtfulness of our guests and employees
4. Offer help before the guest asks – May I help you? – NEVER say “Next”
5. Get the answers or someone who can – I’ll find out – NOT “I don’t’ know”
6. Appearance and Posture – complete compliance with our dress code; neat and well groomed, trimmed beard, clean shaven; uniform to fit properly; hems are to break at top of shoe, no cuffs permitted; fanny packs only; company issued pins.  Posture – no leaning against chairs, walls or railings.

Job Functions:
The primary responsibility of this position is guest safety and the security of the Arena with an emphasis on guest service.  It is the responsibility of the Event Staff to enforce all rules, regulations and polices of the Wells Fargo Center.  Some of your responsibilities are listed below, but are not limited to the following:

1. Be in assigned uniform at all times while on duty.
2. Greet guests in a friendly and courteous manner.
3. Attend to your assigned position during the course of the event – DO NOT LEAVE UNLESS YOU ARE REPLACED.
4. Secure entrance doors, escalators, stairwells, lobbies and backstage areas.
5. Have knowledge of building layout, including restrooms and exits – Carry on your person the Wells Fargo Center Brochure
6. Have knowledge of all rules and regulations for admittance to your area.
7. Have knowledge of all authorized credentials.
8. Monitor guests and enforce rules.
9. Assist in crowd management, seating discrepancies, clearing aisles and settling disputes.
10. Inform Supervisor of developing problem.
11. Respond in a quick and professional manner to incidents.
12. Be aware of all special functions or activities that occur during the event.
13. Perform all other duties as assigned by your supervisor.

Qualifications:  
• Effective oral communication and writing skills in the English language
• Ability to interact with guests and staff on a professional basis
• Must have a earned a high school diploma or equivalent GED
• Previous Security experience preferred
• Ability to work a flexible schedule, including but not limited to nights, weekends and select holidays

Intellectual/Social/Physical Demands and Work Environment:
The intellectual/social/physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:
• While performing the essential duties of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:
• While performing the essential functions of the job, the employee constantly stands and/or moves about/around the facility to observe, report and provide superior service; constantly communicates with others to exchange accurate information and provide customer service.

Work Environment:
• The essential functions of this position are usually performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud to during events and minimal during non-events.

EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you live in the Philadelphia area?

2. YES / NO: Are you able and willing to work a flexible schedule, including but not limited to nights, weekends and select holidays?

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Internships: Any Internship
FALL 2014 EVENT SERVICES/GROUP SALES INTERN - Wells Fargo Center (Philadelphia, PA)

Company: Spectrum Arena, L.P.
Type: Paid
Hours: 25 – 30 per week, including Specific Event Nights/Weekends as required
Reports to: Sales and Marketing Coordinator

Qualifications:
•College Juniors or Seniors studying in related majors
•The internship is PAID however housing/transportation are the responsibility of the student
•Applicants must be willing to get involved in projects with varying degrees of difficulty, and work in a fast-paced environment.
•Customer service oriented, professional, and able to participate during normal business hours, nights, and weekends based on event calendar.
•Ability to use Microsoft Office applications required.
•Excellent written and verbal communication skills a must.

Responsibilities include, but are not limited too:
•Assist in promoting all Wells Fargo Center family shows, concerts to Wells Fargo Center group customers.
•Assist in promoting and implementing the Wells Fargo Center Tour Program.
•Participate in researching target markets, creating promotional materials, and developing and implementing Event Services show promotions.
•Assist in the handling existing group of core customers to include: Assisting clients in show selection, processing orders and mailing tickets.
•Assist in updating and maintaining department database.
•Perform all other duties and responsibilities as assigned.

EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes or No: Are you a Junior or Senior in College?

2. Yes or No: Are you able to work during normal business hours, nights, and weekends based on event calendar?

3. Yes or No: Are you familiar with Microsoft Office applications?

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Internships: Any Internship
FALL 2014 MARKETING INTERNSHIP - Wells Fargo Center (Philadelphia, PA)

Internship Description:
Comcast-Spectacor, owner and operator of the Wells Fargo Center, Philadelphia Flyers of the National Hockey League, Global Spectrum Ovations Food Services, Paciolan, Front Row Marketing Services, and Flyers Skate Zone is looking for a full-time college student to serve as a Marketing Department Intern for events held at the Wells Fargo Center.

Requirements:
• Must be a college junior, senior or graduate student studying a related major
• Student is not required to receive college credits for this internship
• Financial compensation of $8/hour will be provided for this internship
• Travel and housing arrangements are the responsibility of the student.
• Availability to work nights and/or weekends when necessary.

Hours:
• Student must be available to work a maximum of 30 hours per week – including both office hours and event hours. Most events will occur on evenings and weekends.

The Complex Marketing Intern will:
• Learn to conduct and implement market research studies used to establish and execute effective marketing plans for events.
• Learn to develop and execute grassroots marketing campaigns promoting selected Wells Fargo Center events, with primary focus on the Wells Fargo Center family shows and concerts.
• Assisting the marketing staff at booths/tables at festivals, fairs and other events with high traffic to publicize the arena and our events
• Learn to pitch non-cash agreements with media outlets (print, radio and/or television) to promote Wells Fargo Center events.
• Assist with Public Relations efforts for events, including drafting and distribution of press releases and media advisories, gathering of news clips, creation and delivery of media drops, updating of media distribution lists, supervision of media at events, and brainstorming and execution of Public Relations events.
• Develop a marketing and public relations recap for events, based on feedback and effectiveness of marketing strategies used.
• Assist with social media efforts of the marketing department.
• Recognize and understand the components of sponsorship, sales and operations as it applies to the marketing and promotion of Wells Fargo center events.
• Participate in all supervised events, game-day activities, promotions and set-up.
• Opportunity to shadow other departments within the Wells Fargo Center.
• Assist marketing department with daily office tasks.
• Other duties and responsibilities as assigned.

EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Are you a college junior, senior or grad student studying in related major?

2. YES / NO: Do you currently live in the Philadelphia, PA area?

3. To be considered, please list your G.P.A.

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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS SUPERVISOR - Fargodome (Fargo, ND)

SUMMARY: Supervises and coordinates the operational needs of any event that uses the FARGODOME. Responsible for the supervision of staff during conversions of the FARGODOME.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

  • Duties are varied and require independent action in devising new methods and procedures. Supervises part-time personnel in delivery of services to users of the facility and other duties as assigned by the Technical Manager.
  • Supervise and assist in hiring and training semiskilled workers engaged in set-up and take-down of event related equipment such as staging, tables, chairs, risers, and booths.
  • Acts as steward or stage hand supervisor for select shows and events.
  • Plans and carries out maintenance related and general cleanup duties as required by move-in, decoration, rehearsal, event or move-out activity by all lessees of the FARGODOME.
  • Oversees conversion personnel to assure proper set up and tear down for production and performance.
  • Communicates with all crew personnel to assure adequate employee morale at all times.
  • Accepts direction and other assigned duties from operations department and building management.
  • Analyzes event coordinator service orders, prepares staff schedules and work plans for conversions, set-up and tear down crews.
  • Assists in establishing and executing preventative maintenance programs for all facility equipment.
  • Assists Technical Manager in preparing budget for labor, material and services necessary for the operation of facility systems and set-up/tear down crews.
  • Monitors expenses and recommends proper operational supplies.
  • Assists in supervising and participates in cleaning and custodial duties as necessary.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Thorough knowledge of methods, practices, equipment and machinery used in setups and teardowns and of general public facility maintenance procedures.
  • Basic knowledge in AutoCad and Microsoft Word
  • Knowledge in arena rigging and rigging related equipment.
  • Knowledge in basic audio and lighting set up, maintenance and trouble shooting.
  • Knowledge of basic uses of maintenance materials and tools.
  • Ability to work a varied schedule under diverse conditions with regard to amount of time available to perform certain work and labor availability.
  • Ability to operate light machinery such as Genie Lifts, forklifts, Zamboni machine, scrubbers and carpet shampooing machines.
  • Knowledge of safety programs with ability to ensure they are followed.
  • Ability to work with minimum supervision.
  • Skills in establishing priorities.
  • Skills in oral and written communications.
  • Skills in budget preparation.
  • Ability to deal effectively and courteously with lessees, user groups, their representatives and the general public.

Supervisory Responsibilities:

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include assisting in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing employee issues and resolving problems.

Education and/or Experience:

Associate's degree (A.A.) or equivalent from two-year college or technical school; and three years experience in operations supervision; or equivalent combination of education and experience.

EOE, DFWP
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 3+ years of experience in operations supervision?

2. YES / NO: Are you capable of working a varied schedule?

3. YES / NO: Have you earned a college/technical degree in a related field?

4. To be considered, please list your salary requirements.

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Facility Operations/Security/Event Management: Parking Operations
PARKING SECURITY (Part-Time) - Wells Fargo Center (Philadelphia, PA)

Company:   Spectrum Arena, LP

Location:  Wells Fargo Center (Philadelphia, PA)

Department:  Security & Services

Reports To:  Parking Supervisor

Status:   Part-time; Hourly; Nonexempt


Overview:
Our guests will probably first come in contact with our Parking Security Staff.  Our guests are important individuals and should be treated with extraordinary courtesy, respect and service.  Parking Security Staff are to assist guests who are in need of information or services.  Guests become unhappy when we fail to meet their expectations.  Our Parking Security Team plays a key roll in providing our guests with superior service. 

Always remember that our guests are our most important concern.  They should never be thought of as an interruption; they are our livelihood.

Standards of Excellence:
1. Smile, Greet, Say “How you doin”?
2. Must know Wells Fargo Complex Guide – “Bible”
3. Thoughtfulness of our guests and employees
4. Offer help before the guest asks – May I help you? – NEVER say “Next”
5. Get the answers or someone who can – I’ll find out – NOT “I don’t’ know”
6. Appearance and Posture – complete compliance with our dress code; neat and well groomed, trimmed beard, clean shaven; uniform to fit properly; hems are to break at top of shoe, no cuffs permitted; fanny packs only; company issued pins.  Posture – no leaning against chairs, walls or railings.

Basic Function:
The functions of Parking Security are as followed:

1. Crime Prevention - Provide a safe environment for visitors, guests, employees and their vehicles.
2. Customer Service - Provide general information about the Complex, traffic patterns to and from the Complex and assisting stranded motorists parked within the Complex.

Job Functions:
Some of your responsibilities are listed below but are not limited to the following:

1. Sign out appropriate equipment.
2. Pre-event walk/ride of assigned area and report conditions to immediate supervisor.
3. Stay in assigned area unless directed to leave by immediate supervisor.
4. Crime prevention tactics will be utilized to deter criminal activity and scalping/vending violations.
5. Be available for and seek out guests who are in need of complex information or services.
6. Notify immediate supervisor of any suspicious activity that is observed and/or needs additional personnel or police response.
7. Scalpers, vending violators and vagrants will be asked to the leave the property.
8. Post-event walk/ride of assigned area and report conditions to immediate supervisor.
9. Perform other duties and responsibilities as assigned by your supervisor.

Event Incident Reports
An Event Incident Report Card is to be completed for the following:

1. Crime - Murder, Rape, Robbery, Burglary, Assault, Auto Theft.  All crimes should be reported in accordance with the FBI Uniform Reporting System.
2. Vandalism – Any damage to the Wachovia Complex Property or Kinney Systems Property.
3. Hazardous Conditions – Snow, Ice, Potholes, and Lights Out etc. During events, notification should be made immediately through Security Base.  During non-event hours, notification should be made through the Command Center.
4. Police Action – Any activity other than Scalping or L&I Violations.
5. Injuries – To both Security Personnel and Patrons.
6. Any unusual incident needing follow up investigation.

Intellectual/Social/Physical Demands and Work Environment:
The intellectual/social/physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:
• While performing the essential duties of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:
• While performing the essential functions of the job, the employee constantly moves about/around the complex before/during/after events to observe and report, and provide superior service to guests; constantly communicates with others to exchange accurate information and provide customer service.

Work Environment:
• The essential functions of this position are performed indoors and outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud to during events and minimal during non-events.

EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you live in the Philadelphia area?

2. YES / NO: Are you capable of working a flexible schedule including nights, weekends, and select holidays as needed?

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Facility Operations/Security/Event Management: Event Guest Relations
PREMIUM SERVICES REPRESENTATIVE (Part-Time) - Wells Fargo Center (Philadelphia, PA)

Company:   Spectrum Arena, LP

Location:  Wells Fargo Center (Philadelphia, PA)

Department:  Security & Services

Reports To:  Concierges

Status:   Part-Time; Hourly


Overview:
All employees of Comcast-Spectacor are responsible for providing an excellent level of service.  The Premium Service Representatives (PSR’s) are responsible for providing this service in the Premium Seating areas of the Wells Fargo Center.  In the Wells Fargo Center, these areas include the Club Level, Suite Level and Balcony Level.

Our Premium Seating clientele invest much of their time and money at our Complex.  They expect and demand the most from their experience for themselves and for their clients.  As a Premium Service Representative, you play a large role in their entertainment experience and can help to ensure that they keep coming back for more!

Standards of Excellence:

1. Smile, Greet, Say “How you doin”?
2. Must know Wachovia Complex Guide – “Bible”
3. Thoughtfulness of our guests and employees
4. Offer help before the guest asks – May I help you? – NEVER say “Next”
5. Get the answers or someone who can – I’ll find out – NOT “I don’t’ know”
6. Appearance and Posture – complete compliance with our dress code; neat and well groomed, trimmed beard, clean shaven; uniform to fit properly; hems are to break at top of shoe, no cuffs permitted; fanny packs only; company issued pins.  Posture – no leaning against chairs, walls or railings.

Job Functions:

As a PSR, your job responsibility can be summed up in the department’s mission statement:
“To uphold the integrity of the Premium Levels while providing superior service to all of our guests.”

To provide this service you must be professional and ready to serve.  Your behavior, appearance, knowledge and skill must be exceptional.  It is up to you to enforce all rules, regulations and policies of the Wells Fargo Center, while being friendly, sincere and helpful at all times.  Your responsibilities are listed, but not limited to, the following:

1. Be in assigned uniform at all times while on duty.
2. Greet guests in a friendly and courteous manner.
3. Attend to your assigned post during an event – DO NOT LEAVE UNLESS YOU ARE REPLACED.
4. Secure entrance to Premium Levels.
5. Check EVERY ticket EVERY time.
6. Operate the VIP elevators when assigned to that post.
7. Have knowledge of the building layout, including restrooms, exits, clubs, etc - Carry on your person the Wells Fargo Center Brochure. 
8. Have knowledge of all authorized credentials.
9. Monitor guests in your assigned area and enforce rules.
10. Assist in crowd management, seating discrepancies, clearing aisles and settling disputes.
11. Inform supervisors of developing problems.
12. Respond in a timely and professional manner to incidents that occur.
13. Be aware of all special functions or activities that occur during an event.
14. Perform all other duties as assigned by your supervisor.

Qualifications:  

• Effective oral communication and writing skills in the English language
• Ability to interact with staff and outside vendors on a professional basis
• Must have a earned a high school diploma or equivalent GED
• Previous Security experience preferred
• Ability to work a flexible schedule, including but not limited to nights, weekends and select holidays

Intellectual/Social/Physical Demands and Work Environment:

The intellectual/social/physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:
• While performing the essential duties of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:
• While performing the essential functions of the job, the employee constantly moves about/around the premium level/suites to observe, report and provide superior service; constantly communicates with others to exchange accurate information and provide customer service.

Work Environment:
• The essential functions of this position are performed indoors. The noise level in the work environment is usually moderate to loud to during events and minimal during non-events.

EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you live in the Philadelphia area?

2. YES / NO: Are you able and willing to work a flexible schedule, including but not limited to nights, weekends and select holidays?

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Sales & Marketing: Premium/Suite Sales
SALES EXECUTIVE - PREMIUM SEATING - Wells Fargo Center (Philadelphia, PA)

Job Title:        Sales Executive

Company:      Spectrum Arena, LP

Department:   Premium Seating

Reports to:     Sales Manager

Status:           Full-Time; Salaried; Exempt

EEO:              Sales Worker  

Qualifications:

·         Bachelor’s degree in Business, Marketing, Communications or related field from an accredited college/university.

·         Must have 3 to 5 years ticket sales experience in a similar environment.

·         Professional verbal and written communication skills in the English language.

·         Effective data processing and computer skills in MS Outlook, PowerPoint, Excel, Word; working knowledge of New Era/Comcast Tix, and Salesforce, CRM-related software applications required.

·         Preferably possesses a database of qualified prospects for Premium Seating purchases.

·         Ability to work event nights and weekends and travel as required, in addition to traditional business hours.

Essential Job Functions:

·         Achieve all stated annual revenue goals in all Premium Seating categories

·         Sell all premium-level inventory, corporate seating, for the Wells Fargo Center, including the Flyers, 76ers, and various other events / concerts / family shows.

·         Responsible for selling multi-year contracts for all Premium Seating locations.

·         Special emphasis on generating qualified customers and cultivating new business for Luxury Suites, Club Box Contracts, Single Event Suites and Corporate Night packages at the Wells Fargo Center.

·         Develop and maintain strong business relationships with clients and prospects.

Nonessential Job Functions:

·         Other duties and responsibilities as assigned.

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

·         While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time.  This position also requires constant use of interpersonal skills including: ability to foster collaboration, recognize and resolve conflicts, and openly communicate in writing and verbally with clients.

Physical demands:

·         While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; occasionally moves about the arena before/during/after events to service client and perform job functions; constantly communicates via telephone, email and in-person with others to exchange accurate information.

Work environment:

·         The duties of this position are usually performed indoors. The noise level in the work environment is usually moderate to loud during events and minimal during non-event times.

EOE

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Facility Operations/Security/Event Management: Custodial/Housekeeping
SUPERINTENDENT, BUILDING SERVICES - Wells Fargo Center (Philadelphia, PA)

Reports to: Assistant Manager / Manager – Building Services

Department: Building Services

Entity: Spectrum Arena, LP 

Shift: Days and times vary

Qualifications:

  • Minimum 5 years experience in housekeeping supervision, union environment preferred
  • Working knowledge of cleaning chemicals
  • Working knowledge of all custodial equipment including burnishers, shampoo machines, ride-on scrubbers, walk-behind scrubbers, Kivac’s, etc.
  • Ability to oversee and control staff in performance of housekeeping functions
  • Ability to work a flexible schedule

Job Functions:

  • Conduct 10-minute meetings prior to each event in order to distribute work assignments
  • Inspect all areas to ensure facility is clean prior to events
  • Ensure employees have the right equipment and supplies to perform the job efficiently
  • Make sure employees are in uniform
  • Responsible for maintaining expected sanitation and cleanliness levels during the event
  • Maintain employee paperwork including attendance and evaluations
  • Receive and delegate all radio calls made to Building Services Dept.
  • Coordinate with the day manager before the event and the night manager post event to review any issues
  • Other duties as assigned

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Do you have a minimum of five (5) experience in housekeeping supervision?

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Facility Operations/Security/Event Management: Custodial/Housekeeping
SUPERVISOR, BUILDING SERVICES (Part-Time) - Wells Fargo Center (Philadelphia, PA)

Reports To: Assistant Manager – Building Services

Department: Building Services

Entity: Spectrum Arena, LP

Location: Wells Fargo Center (Philadelphia, PA)

Status: Part-Time; Based on Event Calendar


OVERVIEW: This is an event-driven position (nights, weekends, select holidays) with the possibility for advancement. We have approximately 350 events per year. Our ideal candidate has demonstrated the ability to lead people in a housekeeping environment.

QUALIFICATIONS:

• Previous experience in housekeeping required; union environment AND supervisory experience preferred
• Working knowledge of chemical cleaners and disinfectants
• Working knowledge of custodial equipment including buffers, shampoo machines, vacuum cleaners, bucket & wringer, etc.
• Ability to oversee and monitor staff in performance of housekeeping functions

JOB FUNCTIONS:

• Conduct 10-minute meetings each evening in order to distribute work assignments
• Inspect all areas in the bowl to ensure cleanliness post events
• Ensure employees have the right equipment and supplies to perform the job efficiently
• Make sure employees are in uniform
• Responsible for maintaining expected sanitation and cleanliness levels via, Supervisors Checklist
• Maintain employee paperwork including attendance and evaluations
• Review any issues with the evening manager before the post-event bowl cleaning
• Other duties and responsibilities as assigned

 EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES or NO: Do you have previous housekeeping experience, including supervisory responsibility?

2. YES or NO: Are you capable of working a flexible, event-driven schedule?

3. YES / NO: Do you live in or close to the Philadelphia, PA area?

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Graphic / Video / Multi-Media Design: Graphic Design/Creative Services
TRAFFIC MANAGER - Wells Fargo Center (Philadelphia, PA)

Job Title:                    Traffic Manager

Entity:                        3601 Creative Group

Reports To:                Art Director

Status:             Full-Time; Salaried; Exempt

Qualifications:

·         High school diploma; Associate’s/Bachelor’s degree preferred

·         Database knowledge, especially Clients and Profits, a plus.

·         Solid computer skills – Both Mac and PC

·         Strong knowledge of design and print process

·         Exceptional problem solving skills

·         Must have a positive attitude

·         Must be a highly organized and detail oriented

·         Must be able to multi-task; exceptional time management skills necessary

·         Ability to work independently and also collaborate as a strong team member

·         Ability to follow through

·         Ability to train and oversee other traffic managers

Essential Job Functions:

·         Evaluate client job requests and schedule necessary production resources

·         Open, coordinate and track jobs through all phases of production from inception to completion to ensure completion by requested due date.

·         Collaborate with other traffic personnel on preparation of daily design and production schedules

·         Gather required elements and approvals needed to complete jobs

·         Update and maintain Client and Profits database with job specs, job status, etc. for client list.

·         Attend meetings and communicate directly with clients regarding job needs, specs, approval dates, issues, etc.

·         Identify and inform management of any roadblocks/issues in a timely manner to keep projects on target and client requests managed

·         Obtain necessary client approvals throughout the production process

·         Perform other duties as assigned

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Intellectual/Social Demands:

·         While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant use of interpersonal skills including but not limited to: ability to inform staff, foster collaboration, recognize and resolve conflicts, and openly communicate in writing and verbally with clients.

Physical Demands:

·         While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; occasionally moves about the venue to service clients; constantly communicates via telephone, email and in-person with others to exchange accurate information.

Work Environment:

·         The essential functions of this position are normally performed indoors in an office setting. The noise level in the work environment is usually moderate to loud during events, depending on the location within the building, and minimal during non-event days.

EOE

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Facility Operations/Security/Event Management: Security
UTILITY GUARD - ROVER - Wells Fargo Center (Philadelphia, PA)

Company: Spectrum Arena, LP

Location: Wells Fargo Center (Philadelphia, PA)

Department: Security & Services

Reports To: Command Center Supervisor

Supervises: No

Status: Part-Time; Hourly; Nonexempt


Basic Function: While on duty be constantly circulating throughout the building.

Standards of Excellence:

1. Smile, Greet, Say “How you doin”?
2. Must know Wells Fargo Complex Guide – “Bible”
3. Thoughtfulness of our guests and employees
4. Offer help before the guest asks – May I help you? – NEVER say “Next”
5. Get the answers or someone who can – I’ll find out – NOT “I don’t’ know”
6. Appearance and Posture – complete compliance with our dress code; neat and well groomed, trimmed beard, clean shaven; uniform to fit properly; hems are to break at top of shoe, no cuffs permitted; fanny packs only; company issued pins. Posture – no leaning against chairs, walls or railings.

Essential Job Functions:

• Report in at the Command Center 15 minutes prior to the start of shift in the proper uniform of the day.
• Observe and report everything that happens on your shift to the Command Center Supervisor.
• Provide accurate information regarding incidents.
• Walk premises to insure building is secure.
• Respond to all problems as dispatched by Command Center Supervisor.
• Work with Base Building staff, employees and guests on a daily basis.
• Review Post Orders and Read File on a regular basis.
• Check bags for contraband.
• Perform three (3) probe tours on each shift to insure integrity of complex.
• Accompany building tours throughout building and allow access to certain restricted areas. Ensure that no one in the group wanders astray.
• Lock and unlock doors as requested by Command Center Supervisor.
• Work in cooperation with other security persons as a security team.
• Handle situations in a professional manner.
• Report directly to the Command Center during any fire/evacuation event.

Nonessential Job Functions:

• Perform all other duties as assigned by your supervisor.

Qualifications:

• Effective oral communication and writing skills in the English language
• Ability to interact with staff and outside vendors on a professional basis
• Must have a earned a high school diploma or equivalent GED
• Previous Security experience preferred
• Ability to work a flexible schedule, including but not limited to nights, weekends and select holidays

Intellectual/Social/Physical Demands and Work Environment:

The intellectual/social/physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:
• While performing the essential duties of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:
• While performing the essential functions of the job, the employee constantly moves about/around the facility to observe and report; constantly communicates with others to exchange accurate information and provide customer service.

Work Environment:
• The essential functions of this position are usually performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud to during events and minimal during non-events.

EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have previous Security experience in a similar environment?

2. YES / NO: Do you currently live in the Philadelphia, PA area?

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Graphic / Video / Multi-Media Design: Graphic Design/Creative Services
VICE PRESIDENT, SALES SUPPORT & CREATIVE SERVICES - Wells Fargo Center (Philadelphia, PA)

Company: Spectrum Arena, L.P.

Department: 3601 Creative Group

Location: Wells Fargo Center (Philadelphia, PA)


Job Summary:
Based in the company's Philadelphia, PA headquarters, this position will oversee the design, development and execution of all creative content to support Comcast-Spectacor in-house agency, including the company’s new business proposals, marketing, sales strategies and initiatives. This role will also play a key leadership role in further developing and evolving the creative strategy for all Comcast-Spectacor brands under the One Comcast-Spectacor initiative. Working closely Executive Leadership and Finance on planning, goal setting and resource allocation, this role is also responsible for setting direction, the professional development of his/her direct reports and structuring internal process improvement with accountability. Internal processes will begin with the creative lead qualification continue through the SOW approval process and execution and conclusion.
This position has dual reporting to the General Manager and the EVP of New Business Development. This position is responsible for the production of the company’s visible communications, both digital and print. This position is responsible for design and creative projects and as such will take the lead in projects while managing a staff to ensure the efficient and timely production and delivery of consistent, high level content.

The Vice President, Sales and Creative Services will operate and manage Comcast-Spectacor’s branding with Duties and Responsibilities to include:

• Oversee Creation and/or manage creative for all digital and print media, marketing collateral, advertisements, presentations, decks and promotional pieces, reviewing creative concepts at every stage of the design and production process to ensure that agency creative is produced with the highest standards
• Establish and manage production schedules to meet multiple, conflicting deadlines while delivering on time, quality content
• Define chronology of dates/times for each step of a project's workflow.
• Participate in frequent inter-departmental meetings to gauge production workload and stay consistently informed of all active and forecasted work.
• Creation, maintain and distribute of weekly hot lists to team members for various client project milestones and status.
• Keep the flow of information open, honest and transparent.
• Communicate critical information to relevant parties in a timely manner.
• Report issues between account services, creative services, or senior department managers.
• Motivate and encourage people through relevant, ongoing recognition, and create a culture of recognition within the team
• Set annual performance objectives, development plans, and conduct annual performance reviews with each direct report
• Maintain knowledge of creative marketing trends and best practices
• Perform other duties and responsibilities as assigned

Qualifications:

• Four-year degree (master’s preferred)
• Fifteen or more years of hands-on experience in a digital creative leadership position
• Digital advertising or PR agency experience (strongly preferred)
• Demonstrable track record of new business wins in past 6–18 months
• A well-rounded, world-class portfolio of client work, demonstrating a strong understanding of client objectives and strategies
• Flexible skill set that can be applied across a variety of client relationship and/or business situations
• Expert knowledge of Photoshop, Illustrator, InDesign, Flash, all Microsoft Office programs, HTML and CSS, and Video Editing and Production solutions
• Ability to set direction and vision, and mobilize client teams and staff to meet challenging, yet clearly defined goals; communicate the vision in a way that people feel they own it and know where they fit in
• Demonstrated experience building, managing, and growing relationships with senior executives
• Proven leadership and strategic ability with excellent client relationship skills
• Expert written and oral communication and presentation skills
• Highly motivated and a passionate people leader (essential)
• Willingness to travel as needed
 

EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 15+ years of hands-on experience in a digital creative leadership position?

2. YES / NO: Do you have Digital advertising or PR agency experience? If YES, please explain.

3. YES / NO: Have you earned a four-year degree in a related field?

4. YES / NO: Can you demonstrate expert knowledge of Photoshop, Illustrator, InDesign, Flash, all Microsoft Office programs, HTML and CSS, and Video Editing and Production solutions?

5. YES / NO: Do you currently live in the Philadelphia, PA area?

6. To be considered, please list your salary requirements.

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