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Sales & Marketing: Ticket Sales
ACCOUNT EXECUTIVE - Philadelphia Flyers (Philadelphia, PA)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

Summary:  The Account Executive will be responsible for generating ticket sales revenue by selling Full Season & Partial Season ticket plans, group sales packages, as well as single game tickets for the Philadelphia Flyers.

Responsibilities:

  • Responsible for maximizing revenue through the sale of Philadelphia Flyers ticket packages including season tickets, partial plans, group tickets, and individual game tickets
  • Establish professional relationships in order to repeat business and superior customer service
  • Use proactive tactics to create opportunities for new business with existing customers
  • Use cold calling, appointments and social selling as tools to sell season, group, and partial ticket plan packages to local companies
  • Call past customers and new customers to generate ticket package
  • Conduct inside and outside appointments to gain business with new and existing customers while maintaining high call volume
  • Participate in outside networking events to gain additional business & develop relationships with new leads
  • Handle incoming sales calls from prospective clients for all ticket packages
  • Meet or exceed appointed sales goals for all ticket packages
  • Maintain complete and accurate records for customers
  • Staff all home games to assist ticket sales promotional programs

Qualifications:

  • Bachelors Degree from accredited college/university in a related field required
  • Minimum of 2 years sales experience, preferably in sports/entertainment, required
  • Familiarity with Paciolan and Salesforce.com (CRM) preferred; proficiency in Microsoft Office applications such as Excel, Word and Outlook is required
  • Excellent written and verbal communication skills in the English language required
  • Demonstrated ability to manage numerous business relationships in a professional manner
  • Superior time management skills and presentation skills
  • Must possess attention to detail, organization and ability to listen
  • Must be professionally aggressive, competitive, and possess a dedicated attitude
  • Must be highly motivated and positive with strong aspirations to be successful
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours

Comcast Spectacor is an Equal Opportunity Employment Employer

Apply for this position


Internships: Any Internship
FLYERS BOX OFFICE INTERN (SPRING 2018) - Philadelphia Flyers (Philadelphia, PA)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

RESPONSIBILITIES:

Daily, Weekly, Event responsibilities:

  • Pending your schedule, you will work a few game night events, responsibilities will lean more to customer service, event benefit fulfillment and providing exemplary customer service for our fans
  • Check all controls for past events to drop
  • Update and check all controls for price type changes and events to drop as requested by ticket office personnel
  • Update stub hub amounts on SHC line items
  • Run PIN application
  • Givex (stored value and loaded ticket platform) assist with account updates
  • Data entry updates of FL addresses, emails E/PAH and billing/mailing address type
  • Learn to function fluidly in the Spectra/Paciolan Ticketing System
  • Help answer phones and assist customers at box office customer service window
  • Send tickets via PAH when requested
  • Manage the mailing of invoices under the direction of ticket office personnel
  • Assist with mailing of season tickets to season ticket customers

Anticipated objectives/actions to be completed during internship:

  • Create an account completely (t.res/PAC7)
  • Assist in building an event from start to finish
  • Create an e.Query to pull information from database to track your event
  • Identify 5 new benefits we currently don’t offer our season ticket base, identify 2 new HTML options that will update our website
  • Create a project to present in and run one Ticket Office/Customer Service meeting
  • Attend PAC7 training, once accomplished on the system, assist with PAC7 training

Nonessential Job Functions:

  • Will be responsible for keeping areas of office and storage closet up to date and clean
  • Other duties and responsibilities as assigned

QUALIFICATIONS:

College juniors/seniors or graduate students working for college credits

  • Ability to use Microsoft Excel, Microsoft Word, Salesforce and Paciolan/New Era Ticketing System (training provided). 
  • Must be able to handle multiple tasks and be customer service orientated

                     COMCAST SPECTACOR IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER

Apply for this position


Internships: Any Internship
FLYERS CHARITIES GAME NIGHT INTERN (SPRING 2018) - Philadelphia Flyers (Philadelphia, PA)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

OVERVIEW:

Since its inception, Flyers Charities has contributed over $27 million to charity. The funds raised from the Flyers Wives Carnival and other initiatives and events help support hundreds of non-profit organizations throughout the Greater Philadelphia Region. Flyers Charities proudly supports non-profit organizations that provide educational and recreational resources to underserved youth, engage in important medical and healthcare research, and countless community development initiatives.

RESPONSIBILITIES:

  • Work all Flyers home games assisting with the 50/50 Raffle Program and occasionally other programs and tasks.
  • Assist in the preparation and coordination of Flyers Charities 50/50 Raffle program.
  • Must be at games at least two hour prior to doors opening (example: doors open at 5:30 p.m. for a 7 p.m. Flyers game, therefore, interns are asked to arrive by 3:30 p.m. to help set up.)
  • Occasional nights or weekends are required.
  • This internship does not include office hours, however, if schedule allows, interns that are able to work in the office prior to games may also:
  • Assist in the preparation of the Flyers Wives Carnival, Flyers Charity Classic, Building Hope for Kids and other Flyers Charities initiatives.
  • Attend meetings, answer telephones, distribute mail, and assist with call-ins.
  • Merchandise and inventory control, and assist in solicitation of merchandise.
  • Perform all other duties as assigned.
  • Occasional “lifting” is required for events, event preparation, inventory maintenance and game night set-up and clean up.

QUALIFICATIONS:

College juniors, seniors, or graduate students working for earned credits.  Must be dependable, friendly, personable, and outgoing.  Applicants must be willing to get involved in projects with varying degrees of difficulty.  Excellent written and verbal communication skills required.  Ability to use general programs such as Word, Excel, etc. 

                          Comcast Spectacor is an Equal Opportunity Employment Employer.

Apply for this position


Internships: Any Internship
FLYERS CUSTOMER SERVICE INTERN (SPRING 2018) - Philadelphia Flyers (Philadelphia, PA)

PLEASE NOTE* After you submit an applicant through Teamwork Online for this position, you will be redirected to also apply on our Comcast Spectacor Careers page. If you do not apply on CS Careers, your application for the position will not be considered.

RESPONSIBILITIES:

Learn game-day customer relations and execution of season ticket holder in-game benefits

  • Under the direction and supervision, provide exceptional customer service to season ticket members and execute in-game benefits
  • Participate in the marketing, promotions and events for Season Tickets Holders
  • Learn to in plan, organize and execute an array of elements necessary for all season ticket holder benefits
  • Research concepts for contests, events, and benefits for season ticket members
  • Learn and participate in the execution of game-day promotions
  • Assist with packaging and fulfillment of various season ticket mailings
  • Other objectives as assigned

QUALIFICATIONS:

College Juniors, Seniors, or Graduate students.

  • Applicants can receive college credit, though it is not a requirement.

  • Applicant must be willing to get involved in projects with varying degrees of difficulty.

  • Previous customer Service experience is preferred.

  • Must be able to work all Flyers home games January to April.

  • Ability to use Microsoft Excel and Word computer program required. 

                    COMCAST SPECTACOR IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.

Apply for this position


Sales & Marketing: Ticket Sales
SALES ASSOCIATE - Philadelphia Flyers (Philadelphia, PA)

Job Summary:

The Sales Associate will be responsible for generating ticket sales revenue by selling Full Season & Partial Season ticket plans, group sales packages, as well as single game tickets for the Philadelphia Flyers.

Essential Job Functions:

  • Responsible for maximizing revenue through the sale of  Philadelphia Flyers ticket packages including season tickets, partial plans, group tickets, and individual game tickets
  • Establish professional relationships in order to create repeat business and superior customer service
  • Utilize and maintain effective contacts (sales leads) through the use of our CRM – Salesforce
  • Use proactive tactics to create opportunities for new business with existing customers
  • Use cold calling as a tool to sell season, group, and partial ticket plan packages to local companies from provided lists
  • Call past customers and new customers to generate ticket revenue
  • Heavy outbound focus making 75+ calls daily to increase your pipeline
  • Handle incoming sales calls from prospective clients for all ticket packages
  • Run appointments and tours of the Wells Fargo Complex to aid in obtaining new business and developing new relationships
  • Meet or exceed appointed sales goals for all ticket packages
  • Maintain complete and accurate customer records
  • Staff all home games to assist ticket sales promotional programs

Nonessential Job Functions:

  • Other duties and responsibilities as assigned

Qualifications:

  • Bachelors Degree from an accredited college/university in related field recommended
  • Prior ticket sales experience in sports/entertainment is preferred
  • Familiarity with Paciolan and Salesforce.com (CRM) preferred; proficiency in Microsoft Office applications such as Excel, Word and Outlook is required
  • Excellent written and verbal communication skills in the English language required
  • Ability to manage numerous business relationships in a professional manner
  • Must possess time management and organizational skills
  • Attention to detail
  • Aggressive, competitive, and dedicated attitude
  • Highly motivated and positive with a strong aspiration to be successful in competitive sales environment
  • Ability to work nights, weekends and holidays as needed, in addition to traditional business hours

                           Comcast Spectacor is an Equal Opportunity Employment Employer

Apply for this position


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