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Sales & Marketing: Sales & Marketing Management


Under the direction of the Ice Sales & Programming Manager, you will be directly involved in daily ice programming with specific emphasis on the Durham Central Adult Hockey League. 


  • Booking ice using the CLASS registration system
  • Processing payments on confirmed dates and ensuring permits are paid before rentals are permitted to use the ice
  • Responding to customer inquiries regarding ice rates and availability
  • Liaising with City of Oshawa personnel regarding City approved permits and ensuring proper policies and procedures are in place
  • Develop and establish the ice user pool to best utilize ice usage
  • Assist Ice Sales & Programming Manager with the departmental budget and DCAHL budget
  • Perform general administrative duties such as data entry, filing and website management
  • Calculate and obtain nightly staff payouts for the DCAHL
  • Supervise and evaluate DCAHL contractors 
  • Assist with managing the DCAHL teams and players
  • Develop and coordinate ice programming
  • Work together with user groups during tournaments and special events
  • Complete daily ice sales deposit for cash, credit, cheque and debit payments
  • Control and print DCAHL game sheets, vouchers and rosters on game nights
  • Communicate important information with team representatives such as suspensions, upcoming tournaments, parking notices, payment issues and other related concerns/announcements
  • Act as Manager in the absence of the Ice Sales & Programming Manager


  • Perform other duties as assigned by the Ice Sales & Programming Manager. 



  • Twelve months relevant experience
  • Excellent interpersonal, oral and written communication skills
  • Excellent organizational and time management skills
  • Proven leadership skills and supervision experience
  • Intermediate knowledge of hockey and ice programming
  • Prior usage of the CLASS registration system would definitely be an asset
  • Prior experience in team and league management would be an asset
  • Working computer knowledge – Outlook, Excel, Word

Education / Training:

  • Post-secondary  Degree or Diploma, preferably in Sports Administration, Recreation & Leisure or a related field
  • Certification in Standard First Aid/CPR and WHMIS is required


  • Start and end times for shifts worked are often outside the hours of public transportation requiring the incumbent to have a valid driver’s license and access to a motorized vehicle. 

  • This position is required to work evenings, weekends and some holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Are you legally entitled to work in Canada?

2. YES / NO: Do you currently live in the Durham Region?

3. Do you have previous league or event based experience?

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