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Facility Operations/Security/Event Management: Maintenance
BUILDING ATTENDANT-SHIFT LEAD - Iowa Events Center (Des Moines, IA)


The Building Attendant Shift Lead works specifically in the areas of housekeeping, grounds maintenance, room sets and arena conversions at the Iowa Events Center. Responsible for leading small setup and cleanup crews as needed.


ESSENTIAL FUNCTIONS (including, but not limited to…):

§  Lead small teams of set up or clean up crews as directed

§  Knowledge and ability to safely handle various types of cleaning chemicals

§  Responsible for reading and accurately completing room sets

§  Complete Operational Checklists as assigned

§  Set-up and tear down including: risers, chairs, tables, pipe and drape and other items as needed for events at facility.

§  Execute accurate and timely completion of cleaning checklists and room sets

§  Handle folding chairs, stacking  chairs, tables of various shapes and sizes, drapery and skirting

§  Responsible for safe use of various supplies including variety of cleaning chemicals, mops, brooms, shovels and scrapers

§  Operate an assortment of equipment including: buffers/burnishers, rider sweepers/scrubbers, walk behind scrubbers, blowers, vacuums, snow removal equipment and others as needed

§  Provide excellent customer service assistance to internal and external clients

§  Exemplify the How You Doin philosophies


§  Perform other duties as assigned


§  High School diploma, GED or equivalent preferred.

§  Demonstrated ability to lead small teams with supervisory direction.

§  Must have solid understanding of Operational Checklists including: room sets, daily cleaning and office cleaning.

§ Demonstrated experience in handling multiple tasks at one time and meet deadlines

§  Must be able to work independently on assigned tasks with little to no supervision.

§  Demonstrated self-starter on projects/tasks

§  Possess superior interpersonal and communication skills

§  Have familiarity with OSHA requirements preferred

§  Must be able to work long hours including nights, weekends and holidays

§  Ability to communicate clearly and concisely in the English language, both orally and in writing

§  Must have forklift certification upon hire or receive within 90 days of employment.

§  Ability to function in a fast paced, high-pressure environment


The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

§  While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations.  Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time; Position also requires frequent use of interpersonal skills with staff including following verbal, written or a diagram of instructions.  Employee must be able to recognize and resolve conflicts in being able to openly communicate with all staff.  This position requires employee to frequently work both independently and as part of a team for variety of tasks. 

Physical demands:

§  While performing duties of this job, the employee frequently lifts and moves facility equipment, supplies and/or tools.  Employee will constantly move about inside and outside various areas of the facility before/during /after events; position will require employee to frequently bend, stoop, or crouch in order to set-up, tear down or clean in various areas of the building and grounds.  Employee will occasionally be required to identify or match colors/tones of furniture, dance floor, carpet or other items as necessary.  Employee will as needed operate various machines in cleaning and maintenance of building; employee will constantly communicate via radio and in-person with staff to exchange accurate information. Employee may frequently be required due to business demands and event operations to lift and/or move up to 75 pounds.

Work environment:

§  The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time.  The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment and moderate to loud during event days when equipment is in operation.


This job description is subject to change.


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