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» BUILDING ATTENDANT - Iowa Events Center (Des Moines, IA)
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Facility Operations/Security/Event Management: Event Operations/Management
BUILDING ATTENDANT - Iowa Events Center (Des Moines, IA)
JOB TITLE: Building Attendant
Reports To: Operations Supervisors
FLSA Status: Full Time Hourly; Non Exempt
Supervises: Part Time Operations Staff
The Full Time Building Attendant oversees the areas of housekeeping, grounds maintenance, room sets and convention services of the Iowa Events Center. The Building Attendant must be able to lead crews (10+) in housekeeping and set ups; responsible for daily check lists and labor allocation sheets.
ESSENTIAL FUNCTIONS (including, but not limited to…):
Leads teams of 10+ in housekeeping and set ups
Trains and motivates part time staff in daily activities
Responsible for thorough execution of daily check lists
Promptly reports any concerns or personnel issues to Operations Management
Verifies and reports information from daily cleaning checklists throughout facility
Responsible for filling out and verifying quality room sets and other event paperwork
Operates an assortment of equipment including: forklifts, pallet jacks, buffers/burnishers, rider sweepers/scrubbers, walk behind scrubbers, blowers, vacuums, snow removal equipment and others as needed.
Handle folding chairs, stacking chairs, tables of various shapes and sizes, drapery and skirting
Responsible for safe use of various supplies including a variety of cleaning chemicals, mops, brooms, shovels and scrapers in completion daily tasks
Responsible for accurately completing room sets
Direct housekeeping, set up crews, and temporary staff during events
Provide excellent customer service assistance to internal and external clients
Exemplify the How You Doin philosophies
NON ESSENTIAL FUNCTIONS:
Perform other duties as assigned
High school diploma, GED or equivalent required
Must have a demonstrated ability to function in a fast paced, high-pressure environment
Ability to read and accurately interpret event resumes for room sets
Ability to handle multiple tasks at one time and meet deadlines
Experience in public facility strongly preferred
Familiarity with OSHA requirements
Demonstrated experience in handling multiple tasks at one time and meet deadlines
Demonstrated ability and proficiency with various event sets
Complete and pass onsite Forklift Certification class within 6 months position
Must have demonstrated ability to lead large teams of 10+ employees with minimal direction
Superior interpersonal and communication skills
Ability to work both independently and as part of a team
Ability to communicate clearly and concisely in the English language, both orally and in writing
Possession of or ability to obtain a valid driver’s license highly desirable
Must have open availability to work long hours including nights, weekends and holidays.
INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing duties of this job, the employee is frequently asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following verbal, written and diagram instruction, following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employee in this role will frequently be in leadership role; this requires directing others verbally and/or in writing to complete tasks in prescribed time frame. This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. This position requires employee to frequently work both independently and as part of a team for variety of tasks.
While performing duties of the job, the employee frequently lifts and moves facility equipment, supplies and/or tools. Employee will constantly move about inside and outside various areas of the facility before/during/after events; position will require employee to frequently bend, stoop, or crouch in order to set-up, tear down or clean in various areas of the building and grounds. Employee will occasionally be required to identify or match colors/tones of furniture, dance floor, carpet or other items as necessary. Employee will as needed operate various machines in cleaning and maintenance of building; employee will constantly communicate via radio and in-person with staff to exchange accurate information. Employee may frequently be required due to business demands and event operations to lift and/or move up to 75 pounds.
The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment and moderate to loud during event days when equipment is in operation.
This job description is subject to change.
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