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Facility Operations/Security/Event Management: Event Operations/Management
ICE RINK MANAGER - Mullins Center (UMass) (Amherst, MA)

Summary:   To manage, supervise and coordinate the practice rink in regards to the booking and scheduling of ice time for various user groups.

Job Functions:             

  • Responsible for the booking and scheduling of ice time for numerous UMass user groups as well as the general public.
  • Maintain and update public rink calendar on both facility website and hard copy distribution.
  • Development and execution of contracts for each individual users.
  • Work closely with finance department to execute monthly invoicing for each individual user.
  • Hiring, training, scheduling and managing all rink staff.
  • Properly maintain ice surface in practice rink as well as main arena to insure optimal ice quality.
  • Work closely with UMass hockey program as well as all other users to meet all their requests in a proper, timely manner.
  • Weekly and monthly maintenance of both Zamboni and Olympia ice resurfacers.
  • Monitoring rink air quality and maintaining a log.
  • All general maintenance that goes along with day to day rink operations.
  • Close coordination with Director of Operations and Lead Engineer on physical plant issues that need to be addressed.
  • Development of in-house programs to generate additional rink revenues.
  • May work nights, weekends and some holidays
  • Other duties as assigned by General Manager

Qualifications:

  • Bachelor’s Degree
  • Experience in the repair and maintenance of Zamboni and Olympia resurfacing machines as well as ice upkeep.
  • Excellent organizational skills and customer service skills

Spectra Venue Management is an equal opportunity employer. Reasonable accommodations will be considered for those with disabilities.                         

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