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Facility Operations/Security/Event Management: Security
DIRECTOR OF SECURITY & SERVICES - Spectra Venue Management- University of Phoenix Stadium (Glendale, AZ)

SUMMARY:

Utilizing independent judgment, the Director of Security directs, manages, supervises and coordinates the activities and operations of the Security Department and event staffing program for the facility; establishes and maintains relationships with local, state and federal law enforcement and life safety units.

QUALIFICATIONS:

  • Must possess current working knowledge of operational characteristics, services and activities of public facility security and safety programs; crowd management and control techniques; principles of municipal budget preparation and control; pertinent Federal, State, and local laws, codes and regulations.
  • Five (5) years of increasingly responsible security experience in a NFL facility. 
  • Bachelor’s degree from four-year college or university; and three years related experience and/or training; or equivalent combination and experience
  • Excellent communications skills (written and verbal) required
  • Ability to discern security threats based on information received from law enforcement agencies and determine
  • Prior management experience, including the ability to direct, train, motivate and evaluate security staff and event staff
  • Must be able to provide effective direction to staff in emergency response situations
  • Knowledge of implementing NFL best practices & Code of Conduct
  • Certification in NIMS 100/200, 300/400, & 700/800
  • Proficiency in Microsoft Excel, Word and Outlook
  • Must be willing and able to work event nights, weekends and holiday

JOB DUTIES:

  • Provide overall management for all services and activities involved in facility and event security, facility admissions, and emergency preparedness, using independent judgment and personal initiative
  • Plan, develop and implement programs to ensure the security of facility staff, property and attendees
  • Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; identify opportunities for improvements and review with management; implement improvements
  • Direct, train, motivate and evaluate security staff and event staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
  • Plan, direct, coordinate, and review the work plan for the Security Department and all other assigned programs and functions; meet with staff on a regular basis to identify and resolve challenges; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
  • Lead weekly event security briefings with internal stakeholders and public safety 
  • Assist the Event Managers in the development of event specific security and staffing plans
  • Develop event budgets for security, police and EMT’s
  • Purchasing/Ordering security related goods and services and approval of invoices for payment
  • Coordinate the scheduling of external event staffing personnel including, but not limited to, off duty police officers,  EMT’s, peer group security as needed
  • Manage and participate in the development and administration of the Security Department annual budget; forecast additional funds needed for staffing, training, equipment, materials, and supplies; monitor expenditures; implement adjustments as necessary
  • Provide effective direction to staff in emergency response situations and manage facility EAP with regular updates and exercises
  • Monitor and maintain the facility’s computerized life safety and security systems, including fire, security camera and access control
  • Establish and maintain effective working relationships with local, state and Federal law enforcement and life safety agencies
  • Provide responsible staff assistance to the Director of Operations; prepare and present regular staff reports and other related correspondence
  • Conduct a variety of industry operational studies; recommend modifications to security and safety programs, policies, and procedures as appropriate
  • Interpret and apply Federal, State and local policies, procedures, laws and regulations.
  • Communicate clearly and concisely, both orally and in writing.
  • Develop staffing plans for NFL and NCAA events, interfacing with the prime stakeholders and maintaining industry standards and practices.
  • Expected travel to NFL meetings, industry conferences and other events.
  • On-call 24/7, as needed and based on stadium activities
  • Performs all other duties and responsibilities, as assigned

 

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