DIRECTOR OF SECURITY & SERVICES - Spectra Venue Management- University of Phoenix Stadium (Glendale, AZ)
Utilizing independent judgment, the Director of Security directs, manages, supervises and coordinates the activities and operations of the Security Department and event staffing program for the facility; establishes and maintains relationships with local, state and federal law enforcement and life safety units.
Must possess current working knowledge of operational characteristics, services and activities of public facility security and safety programs; crowd management and control techniques; principles of municipal budget preparation and control; pertinent Federal, State, and local laws, codes and regulations.
Five (5) years of increasingly responsible security experience in a NFL facility.
Bachelor’s degree from four-year college or university; and three years related experience and/or training; or equivalent combination and experience
Excellent communications skills (written and verbal) required
Ability to discern security threats based on information received from law enforcement agencies and determine
Prior management experience, including the ability to direct, train, motivate and evaluate security staff and event staff
Must be able to provide effective direction to staff in emergency response situations
Knowledge of implementing NFL best practices & Code of Conduct
Certification in NIMS 100/200, 300/400, & 700/800
Proficiency in Microsoft Excel, Word and Outlook
Must be willing and able to work event nights, weekends and holiday
Provide overall management for all services and activities involved in facility and event security, facility admissions, and emergency preparedness, using independent judgment and personal initiative
Plan, develop and implement programs to ensure the security of facility staff, property and attendees
Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; identify opportunities for improvements and review with management; implement improvements
Direct, train, motivate and evaluate security staff and event staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
Plan, direct, coordinate, and review the work plan for the Security Department and all other assigned programs and functions; meet with staff on a regular basis to identify and resolve challenges; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
Lead weekly event security briefings with internal stakeholders and public safety
Assist the Event Managers in the development of event specific security and staffing plans
Develop event budgets for security, police and EMT’s
Purchasing/Ordering security related goods and services and approval of invoices for payment
Coordinate the scheduling of external event staffing personnel including, but not limited to, off duty police officers, EMT’s, peer group security as needed
Manage and participate in the development and administration of the Security Department annual budget; forecast additional funds needed for staffing, training, equipment, materials, and supplies; monitor expenditures; implement adjustments as necessary
Provide effective direction to staff in emergency response situations and manage facility EAP with regular updates and exercises
Monitor and maintain the facility’s computerized life safety and security systems, including fire, security camera and access control
Establish and maintain effective working relationships with local, state and Federal law enforcement and life safety agencies
Provide responsible staff assistance to the Director of Operations; prepare and present regular staff reports and other related correspondence
Conduct a variety of industry operational studies; recommend modifications to security and safety programs, policies, and procedures as appropriate
Interpret and apply Federal, State and local policies, procedures, laws and regulations.
Communicate clearly and concisely, both orally and in writing.
Develop staffing plans for NFL and NCAA events, interfacing with the prime stakeholders and maintaining industry standards and practices.
Expected travel to NFL meetings, industry conferences and other events.
On-call 24/7, as needed and based on stadium activities
Performs all other duties and responsibilities, as assigned