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Sales & Marketing: Premium/Suite Sales

Summary: Oversee and manage the sale and servicing of premium seating rentals for the Lehigh Valley Phantoms of the American Hockey League (AHL).


  • Execute against a marketing plan/project timeline and deliver on time
  • Manage internal and external sales process
  • Conduct outbound sales calls designed to secure new premium seating rentals
  • Negotiating, closing and implementing premium seating rental deals
  • Develop and maintain positive relationships with clients
  • Develop project proposals, sales materials, and presentations where applicable
  • Create and implement grassroots marketing campaigns to maximize account awareness and exposure
  • Develop sales leads
  • Report on sales and marketing activity as requested
  • Adhere to established reporting procedures for all sales activity
  • Work with the facilities staff to communicate marketing activity, finalized sales, contract fulfillment and account servicing
  • Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all premium seating rental programs and activities
  • Work closely with other FRMS staff in the region to prospect and close warm leads
  • Achieve premium seating rental revenue goals and budgets
  • Interact in a professional manner with senior level executives and management (Team, Spectra, etc.)
  • Create repeat client initiatives to better serve corporate clientele
  • Track prospecting, sales and inventory, and manage sales reports
  • Develop inventory control systems (with assistance from FRMS corporate)
  • Other duties as assigned


  • Preferred minimum of 1-2+ years of experience in premium seating sales
  • Demonstrates or has prior premium seating experience/knowledge of local market
  • Proven track record of generating new business and retaining clients
  • Bachelor’s degree from an accredited college or university with major course work in sales, public relations, business administration, hospitality management, or other related field
  • Computer proficiency in Microsoft Work, Excel and PowerPoint
  • Strong written and verbal communications skills
  • Ability to work a flexible schedule including evenings, weekends, and holidays is required

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