Information Technology: Computer Information Systems
INFORMATION TECHNOLOGY APPLICATION SPECIALIST - Wells Fargo Center (Philadelphia, PA)
Comcast-Spectacor is the Philadelphia-based sports and entertainment firm, which has established itself as a leader in the sports management industry, providing high quality sports and entertainment to millions of fans around the world. The company operates in 46 of the 50 United States with a growing international presence. In total there are 3,000+ full-time employees and 15,000+ part-time, seasonal employees. The company consists of several business units:
Global Spectrum, the fastest growing firm in the public assembly management field.
Ovations Food Services, a food and beverage services to arenas, stadiums, amphitheaters, fairgrounds and convention centers throughout the country.
Paciolan, the leader in white-label ticketing, fundraising, marketing solutions and ticket operations for live entertainment organizations across North America.
Front Row Marketing Services, the industry’s leading firm in creating, identifying and selling new revenue streams at facilities.
Wells Fargo Center, one of the nation’s top arenas in total sales volume that is home to the Philadelphia Flyers and Philadelphia 76ers.
Philadelphia Flyers, the National Hockey League franchise in Philadelphia.
Flyers Skate Zone, a series of community skating facilities designed to promote ice skating and youth hockey participation.
Comcast-Spectacor provides a unique and excellent opportunity for its teams, as well as its facilities, to utilize the relationships in the Comcast Cable and NBCUniversal business units.
The Information Technology Application Specialist is a new position, reporting to the Technical Project Manager. Specific focus includes support and implementation of enterprise applications. A core function will be to work with business leaders to identify business requirements and leverage technology to reduce costs and better serve our internal and external customers.
ESSENTIAL DUTIES & RESPONSIBILITIES
Works with business leaders to identify business requirements and identify ways to improve business processes and leverage new technology to improve productivity, reduce costs, better serve the customer, or increase revenues.
Facilitates new system and application launches including communications, training and change management efforts.
Assesses malfunctions of software applications for the purpose of determining appropriate actions to maintain operations.
Develops and maintains internal relationshipswith primary users of key application systems such as accounting, payroll, etc.
Works with systems providers to install software (e.g. operation system updates, patches, specialty application software, etc.) for upgrading and improving computer systems.
Partners with the help desk team to ensure the team is informed and educated on changes before employees have the opportunity to submit tickets on the system.
Promotes excellence in quality and customer service through work performed individually or as part of a team.
Communicates application function/policy changes to managers and team members in order to ensure accurate knowledge of said application.
Drive commitment to an organizational change that embraces a renewed commitment to culture, corporate goals, and One Comcast-Spectacor.
Strong use of core project management tactics, templates, communications strategies, etc.
Conduct needs assessments across various departments and functions of the organization to understand key issues/opportunities, establish an appropriate sense of urgency, and drive execution.
Influence, engage and rally stakeholders with superior facilitation, negotiation and presentation skills.
Possess personal qualities of integrity, credibility, and commitment to setting others up for success and keeping the customer front and center in all decision making.
Able to be flexible and multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions.
Ability to mentor team members and build team knowledge, capabilities, skill sets.
Demonstrated customer service and user-advocacy skills.
EDUCATION, EXPERIENCE & TRAINING REQUIRED
Bachelor’s degree from an accredited college/university in a related field or commiserate experience.
Minimum of 5 years support experience in a technical business partner/customer facing role, with direct interaction with business leaders.
A+ certification preferred.
Compliance: Comcast is an EEO/AA/Drug Free Workplace.
Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
SPORTS TURF MANAGEMENT INTERNSHIP 2015 - PHILADELPHIA UNION - PPL Park (Chester, PA)
Global Spectrum is currently accepting applications for their spring and summer 2015 Sports Turf Management Internship. PPL Park is the home field for The Philadelphia Union who is starting up their 6th MLS season this March. The grounds crew is responsible for the upkeep of the stadium field, seven acres of practice fields and the surrounding landscape.
The responsibilities are to comply with the daily orders of the Sports Turf Manager and Assistant Manager pertaining to game and/or practice field maintenance and operations, which may include soccer, football, rugby, lacrosse, and concert events. This position will at times require moving from stadium operations to practice field maintenance.
Perform daily responsibilities of game field at PPL Park and practice site that include mowing, irrigation, cultural turfgrass practices, pesticide applications, field painting, equipment operation and maintenance.
Scout game field, stadium, and exterior grounds for problems and report issues to stadium management.
Assure the necessary event equipment (goals, benches, etc.) is set up and in good working condition.
Assist in the seasonal maintenance of the equipment fleet and ensure the proper maintenance is performed as needed in a timely manner.
The department may require holiday, weekend and evening work.
Perform other duties as assigned.
Preferred college student with a focus in a Turf Management major or related field.
Must be able to work independently along with adapting to varied working crews.
Ability to work effectively with people from culturally diverse backgrounds.
Strong work ethic, time management, organization, and communication skills.
Ability to perform physical tasks such as lifting 50lbs, climbing stairs, ladders, etc. and pulling tarps.
Must have a valid driver’s license and reliable transportation.
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