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Facility Operations/Security/Event Management: Event Operations/Management
OPERATIONS MANAGER - PPL Center (Allentown, PA)

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Summary: The Operations Manager provides direct supervision to the operations supervisors, changeover crew, and the housekeeping staff for the facility which includes arena and three restaurants.

Responsibilities:

  • Assume management responsibility for all services and activities involved in maintenance, operations and security, including HVAC, electrical, mechanical, plumbing, chillers, refrigeration, ice making, boilers and associated equipment, retractable seating, fire alarm
  • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
  • Plan, direct, coordinate, and review the work plan for facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures
  • Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary
  • Oversee the set-up of events including nights, weekends and holidays; coordinate facility arrangements with concessionaires and vendors; direct and monitor the work of contractors, engineers, and architects on building projects
  • Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies
  • Maintain hazardous materials communication program, material safety data   sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations
  • Perform and coordinate maintenance work throughout the arena and the three restaurants – hanging photos and other items, painting, patching walls, repairing broken seats and other maintenance tasks as they present themselves.
  • Develop and maintain an accurate record keeping system
  • Perform other duties and responsibilities as required

Qualifications:

  • Bachelor’s/Technical degree from an accredited college/university/school required          
  • Minimum of three (3) years’ experience in building maintenance including at least two years of supervisory responsibility.
  • Familiarity with OSHA requirements.
  • Possession of an electrical license is highly desirable
  • Knowledge of boilers, chillers, refrigeration and ice making helpful.
  • Ability to climb stairs and lift 40 lbs, unaided.

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