DIRECTOR OF SALES - Pueblo Convention Center (Pueblo, CO)
To manage, supervise and coordinate the activities and operations of the Sales Division for an assigned facility; to schedule and book facility events; and to provide highly responsible staff assistance to higher-level management staff.
DUTIES: (including to but not limited to)
Assume management responsibility for all services and activities of the Sales Division including the scheduling and booking of all facility events
Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all Sales programs and activities.
Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and review with the General Manager; implement improvements.
Select, train, motivate and evaluate all sales personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
Plan, direct, coordinate, and review the work plan for providing booking and sales services; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
Participate in the development and administration of the annual budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; direct the monitoring of and approve expenditures; direct and implement adjustments as necessary.
Prepare written proposals; reevaluate potential business value of various events and clients; initiate contractual arrangement; finalize all booking arrangement; prepare contracts; negotiate rental and other rates as required.
Conduct tours of facility for potential licensees; answer questions and provide information regarding facility capabilities.
Analyze facility rental rates, schedules, and labor rates and modify as necessary.
Participate on a variety of committees; attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of sales.
Oversee the scheduling and booking of all facility events; serve as a liaison with outside promoters, permittees, and presenters as well as other departments and divisions; negotiate and resolve significant and controversial issues.
Provide responsible staff assistance to the General Manager as necessary; prepare and present staff reports and other related correspondence.
Respond to and resolve difficult and sensitive inquiries and complaints.
Perform related duties and responsibilities as required.
Operational characteristics, services and activities of facility sales program.
Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
Modern and complex principles and practices of event scheduling and booking operations.
Principles and practices of accounting
Principles and practices of budget preparation and control.
Principles of supervision, training and performance evaluation.
Principles of crowd management.
Client needs as they apply to facility usage.
Pertinent Federal, State, and local laws codes and regulations.
Manage, direct, and coordinate the work of professional and clerical personnel.
Select, supervise, train and evaluate staff.
Plan, organize, and coordinate the technical operations of convention center.
Develop and implement comprehensive sale programs to promote facility use.
Provide administrative and professional leadership and direction for all technical services activities.
Recommend and implement goals, objectives, and practices for providing effective and efficient facility scheduling, booking service.
Plan and organize facility event efficiently.
Negotiate and implement facility contracts for services.
Prepare and administer large and complex budgets.
Prepare clear and concise administrative and technical reports
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Research, analyze. And evaluate new service delivery methods, procedures, laws and regulations.
Interpret and apply Federal, State and local policies, procedures, laws and regulations.
Perform responsible and difficult secretarial work involving the use of independent judgment and personal initiative.
Understand the organization and operation of the convention center and of the outside agencies as necessary to assume assigned responsibilities.
Interpret and apply administrative and departmental policies and procedures.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contracted in the course of work.
Experience and Training
Four years of increasingly responsible sales experience for a hotel with substantial meeting space, convention center, or performing arts facility including some supervisory responsibility.
A Bachelors degree from an accredited college or university with major course works in Marketing, business administration, or a related field.
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