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Facility Operations/Security/Event Management: Food/Beverage Management
BANQUET MANAGER - Pueblo Convention Center (Pueblo, CO)

About the Venue:
The Pueblo Convention Center is proudly and professionally managed by Global Spectrum. We currently have over 21,000 square feet of meeting space, featuring 16,200 square feet of premium and ballroom space, 3,000 square feet in five inviting meeting rooms and a generous 2,120 square foot pre-function lounge, making us the ideal destination for your next meeting, conference, convention, trade-show or banquet. We can serve up to 1,000 people at one time with our capacity. We also manage Memorial Hall, which is a 1,600 seat theater nestled near the Pueblo Riverwalk.

Qualifications:
The ideal candidate will have between 3-5 years experience as a Manager or an Assistant Banquet Manager at a convention center, hotel property or fine dinning establishment; College Degree preferred; High school diploma or general education degree or equivalent combination of education and experience required.

Job Requirements:
• 45 to 60+ hours a week
• Must be able to stand for at least Four Hours at a time.
• Must be able to repeatedly lift up to 25 pounds
• Reports to Director of Food and Beverage

Responsibilities:
• Develop and conduct effective training programs geared to educate banquet associates on specific job skills and to enhance the service provided to guests.
• Ensure the proper set-up, execution and breakdown of banquet functions
• Develop creative and attractive table settings, beverage stations set-up and buffet lines, etc…
• Coordinate all details for banquet events with the Event Manager(s).
• Operate and schedule department within budgetary guidelines set forth by General Manager and Director of Food and Beverage.
• Establish SMART goals for the department and communicate those to banquet associates.
• Implement policies and controls as set forth by the Director of Food and Beverage concerning Banquet operations to include, service standards, food and equipment handling, safety, breakage and sanitation, etc…
• Interact effectively with guests, and greet main client. Resolve guest complaints and exercise effective decision making ability. Report any food related problems or allergen to the Executive Chef or Sous Chef.
• Maintain effective communication with banquet associates, be responsive to staff suggestions and concerns, and work to resolve any issues that may arise.
• Attend weekly staff meetings and production meetings.
• Communicate effectively with Catering Staff on all banquet events, guest comments and complaints, head counts, as well as acting as a liaison between client and operations department.
• Supervise the proper handling and storage of all Banquet furniture, fixtures, equipment and supplies.
• Ensure department is stocked with adequate supplies of all service wear, linen, disposables and all other items used during service. Ensure the staff is trained on where to find all the items they will need to stock their area with supplies.
• Execution of beverage consumption for events and monthly beverage inventories.
• Effectively scheduling banquet associates to the event load.
• Creating and Filling out labor allocation sheets for the Director of Food and Beverage to review.
• Ensure that Events are being supervised either by Banquet Manager or a banquet captain.
• For creating wait staff work logs for all banquet events. Also for writing a daily timeline for banquet associates to follow to assure we keep to our deadlines.
• Creating concessions sheets for Pueblo Convention Center and Memorial Hall, as well as scheduling for concessions.
• Execution of Quarterly Reviews of banquet associates.
 

EOE, DFWP
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 3 - 5 years of experience as a Manager or an Assistant Banquet Manager at a convention center, hotel property or fine dinning establishment?

2. YES / NO: Are you capable of working 45 - 60+ hours per week?

3. To be considered, please list your minimum salary requirement or salary range.

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Sales & Marketing: Sales & Marketing Management
SALES MANAGER - Pueblo Convention Center (Pueblo, CO)

Entity: Global Spectrum-Pueblo Convention Center (Pueblo, CO)

Reports to: Director of Sales and Marketing

Supervises:   None

Status:   Full-Time; Nonexempt

SUMMARY:
The Sales Manager is responsible for assisting in the overall execution of the Pueblo Convention Center’s inside sales initiatives.  The Sales Manager should have strong verbal and written communications skills, the ability to manage several tasks simultaneously, be self-governed and self-motivated, possess a basic understanding of direct sales, public relations, advertising and special event planning and execution. The Sales Manager is an intricate part of the event team and is expected to recognize the value and benefits of teamwork.  Open lines of communication within the team are vital to its success and that of the company. The Manager should be active in the community and participate in community events.


JOB DUTIES:

• Developing initial sales folders and creating sales kits for potential business
• Assist the Director of Sales in creating and preparing sales proposals
• Keeps electronic signage board up to date with current events.
• Assists the Director of Sales and Marketing with the development of sales presentations
• Research prospective clients
• Tracking sales activities.
• Receives visitors, explains procedures and answers routine questions.
• Receives and routes incoming phone calls to proper individuals.
• Assist with promotions and direct mail activities
• Interacting with advertising sales representatives and vendors
• Working as a Manager on Duty (MOD) as required
• Make sure lease agreements are in order and signed
• Take care of clients needs / build relationships
• Researching and developing new sales leads
• Analyzing competitors and target markets
• Greet and interact with the public and customers coming to PCC
• Making sales calls on potential and past clients.
• Negotiation new business deals
• Maintains Ungerboeck sales software in coordination with the DOS.
• Performs related work as assigned by Director of Sales and GM.

SPECIAL KNOWLEDGE & ABILITIES:

Knowledge Of:
• Facility, rate structures and seating capacities for presentations to clients.
• Principles and practices of business management.
• Room set-ups and Terminology used in entertainment and convention settings
• Audio Visual equipment, systems and requirements
• Other public assembly facility related operations including freight, decorators, maintenance, trades, electrical, equipment, etc.
• Customer Service practices and HYD Top Ten
• Relevant federal, state, and local regulations
• Must have computer skills in Microsoft office applications and word processing, spreadsheets, database, presentation and Ungerboeck software
• Yield Management principles
• Miller Heiman Sales Training

Ability To:
• Make accurate comparisons and arithmetic computations.
• Establish and maintain effective working relationships.
• Deal tactfully and courteously with the public and other employees.
• Analyze operating conditions and problems and recommend or take appropriate action.
• Express self clearly both verbally and written
• Prioritize, plan ahead and execute workload accordingly
• Communicate clearly and concisely in the English language, both orally and in writing
• Deal with external and internal customers.
• Assure that all details of the job are performed and their work is accurate.
• Identify problems and review information.
• Multi-task, work under pressure in meeting urgent deadlines.
• Work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended numbers of days
• Travel as needed

Physical demands:
• Constantly move about, both inside and outside of the facilities, to service clients and perform the essential functions of the job
• Occasionally lift/carry/transport/set materials weighing up to 40 lbs.

PREFERRED QUALIFICATIONS

Experience:
• Minimum 2-4 years of increasingly responsible experience in sales and/or marketing, preferably with a sports facility, convention center, performing arts facility or other multi-purpose public assembly facility
• Strong management, sales, motivational & organizational skills
• Prefer experience in conventions, banquets, entertainment, tradeshow/meetings with responsibility for scheduling, arranging, promoting meetings, lectures, exhibits, conventions, concerts or other related events.

Education / Training:
• Bachelor’s Degree from an accredited college or university with major course work in sales, marketing or other related field
• High school diploma or equivalent GED

Licenses or Certificates:
• Possession of, or ability to obtain a current CPR certificate
• Possession of, or ability to obtain a valid driver’s license

EOE, DFWP
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES / NO: Do you have 2 - 4 years of increasingly responsible experience in sales and/or marketing with a sports facility, convention center, performing arts facility or other multi-purpose public assembly facility?

2. YES / NO: Do you have experience in conventions, banquets, entertainment, tradeshow/meetings with responsibility for scheduling, arranging, promoting meetings, lectures, exhibits, conventions, concerts or other related events?

3. To be considered, please list your salary requirement.

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Apply for Future Notification Only: Future Notification
Notification of Jobs in Future - Comcast-Spectacor and its Entities (Various Locations, NA)

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