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Facility Operations/Security/Event Management: Event Operations/Management
DIRECTOR, OPERATIONS - Sun National Bank Center (Trenton, NJ)

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SUMMARY: To manage, supervise, and coordinate the day-to-day operations of the arena, including HVAC, maintenance, changeovers, custodial/housekeeping, landscaping. Ensure cost-efficiency by controlling departmental operating budget. Provide highly responsible staff assistance to General Manager.


  • Oversees overall daily operation and maintenance of the arena and all systems including HVAC, electrical, mechanical, plumbing, chillers, refrigeration, ice making, boilers and associated equipment
  • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
  • Plan, direct, coordinate, and review the work plan for facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures
  • Participate in the development and administration of the Operations budget; forecast additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary
  • Negotiate contracts with outside vendors including pest control, HVAC, scoreboard systems, landscaping, elevator repair
  • Direct and monitor the work of contractors, engineers, and architects on building projects
  • Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies
  • Maintain hazardous materials communication program, material safety date sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations
  • Act as building liaison with local government on numerous facility related functions (City Codes, permits, licenses, etc)
  • Other duties as assigned by the General Manager


  • Bachelor’s Degree from accredited college/university in a related field required
  • Minimum of five (5) years of increasingly responsible experience in the management of the maintenance of HVAC and/or related building systems, including some supervisory experience
  • Strong knowledge of boilers, chillers, refrigeration and ice making strongly preferred
  • Ability to work nights, weekends and select holidays as required, in addition to traditional business hours
  • Capable of operating forklifts, case trailers, sweepers, or other operational equipment
  • Strong verbal and written communication skills required
  • Must have a demonstrated ability to prioritize and function in a fast-paced, high-pressure work environment
  • Must be self-motivated and have excellent organizational skills
  • Strong familiarity with OSHA requirements strongly preferred 


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